For office computer networks located throughout the state of Missouri, Progent's Microsoft and Cisco certified consultants can deliver phone help and troubleshooting to resolve your network troubles quickly and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support databases to diagnose and repair IT problems without the high cost and time delays normally associated with in-person service visits.

If your Missouri organization is situated outside of the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your local computer support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of customers. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to assist with cost effective network solutions.

Full Portfolio of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security audits, restore operations rapidly from virus attacks, configure firewalls, configure secure techniques for off-site and mobile connectivity, install spam and virus filtering and email encryption, and craft a corporate-wide security plan built around round-the-clock automated network monitoring.

Eliminate Dependence on an Individual Freelance Consultant
By building a partnership with a full-service computer support firm such as Progent rather than with an individual freelance consultant, you are ensured fast availability of capable professionals whenever you need them. You no longer have to worry that sickness, classes, vacations, or conflicting jobs with different customers will leave you with no support when you have a crisis.

Business Intelligence Reporting Consulting
Progentís BI reporting experts offer remote and on premises consulting to assist you with any aspect of business intelligence reporting from debugging or modernizing reports to designing and implementing a comprehensive BI environment. Progent's BI consultants can assist you to support your existing reporting environment, assist you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide custom online training tailored to your individual needs. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art datacenter facility, and the technical expertise of Progent's Microsoft Gold qualified engineering staff to provide small businesses a complete IT outsourcing solution that improves system availability and protection, eliminates administrative overhead, and saves money. Under Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the OS platforms, and the software applications. Because the system is virtualized, it can be moved instantly to a different physical host without lengthy and chancy reinstallation. With Private Cloud hosting, you are not kept captive to a single hosting provider. Learn more about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantscan provide expert remote consulting support to help companies of all sizes to connect their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Web Development Consulting
If you want to revamp your corporate Web site, create internal web sites for functions like HR or employee education, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's consultants can also help you to support your web environment by designing and maintaining a secure, dependable server and communications infrastructure featuring offsite and mobile connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring platforms. For database-driven web applications, Progent can provide the expertise of Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL consultants.

Responsiveness of Progent's TRC for Online Technical Support
Progent's Technical Response Center is dedicated to delivering the best quality of online IT support services possible for both urgent as well as standard issues. For emergency problems that affect many users, crucial personnel, or a mission-critical application, the TRC will engage within an hour. For standard problems, the TRC will in two hours or less. In all cases, your ticket will be generated quickly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will contact you on each resolved issue to make sure you are satisfied with the outcome and willing to close the trouble ticket. Learn more about Progent's TRC Customer Commitment.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft Gold-certified SCOM 2012 consultants have more than 10 years of background designing, deploying, optimizing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can assist you to upgrade to Aironet wireless access points and Cisco wireless controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless LAN while expanding the area covered.

VMware NSX Virtual Networking
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.

Talk to a Progent Computer Consultant
To see how to access a Progent network support expert for online or on-premises help in , call 1-800-993-9400 or go to Remote Computer Support.

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