For small company network systems located within the state of Missouri, Progent's Microsoft and Cisco authorized technical experts can provide online support and troubleshooting to solve your network problems fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software tools, and support databases to diagnose and repair computer network problems while avoiding the cost and time delays normally associated with on-site technical service calls.

If your Missouri small business is situated beyond the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby computer network support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying that expertise to assist with affordable network solutions.

Windows 8.1 Integration Services
Progent's certified Windows 8.1 experts can deliver a variety of consulting services to help companies of all sizes to install, administer, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans based on proven methodologies. Progent's consultants can also provide Windows 10 planning and migration support.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service network support firm like Progent rather than with a freelance consultant, your company is assured timely access to knowledgeable experts whenever you need them. You do not have to worry that sickness, training, time off, or conflicting priorities with other customers will cause you to be without help during an emergency.

Microsoft Exchange Server 2016 Upgrade Consulting
Progent's certified MS Exchange 2016 Server migration consultants can help you in any and all phases of your migration to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

IT Consulting for Small Governments
Progent has extensive experience providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing expert online IT support and has delivered IT solutions to clients in every state. Progent's remote computer consulting for local governments eliminates travel expenses and resolves issues faster than on-premises service calls.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting experts offer remote and on premises expertise to help your organization with any facet of BI reporting from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's BI consultants can assist you to maintain your current reporting environment, help you to migrate databases and applications from a legacy reporting product to a modern solution, and deliver custom remote mentoring to meet your specific requirements. Progentís management reporting and analytics consultants offer expertise in the leading BI reporting platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Assistance with Selecting an ISP and an Internet Service Plan
Progent can provide the affordable support of remote Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Temporary CIO Support Services
Progent can provide organizations with an information management expert who can function as a temporary or part-time Chief Information Officer. This veteran IT officer can offer strategic direction to assist you to integrate appropriate technology to enhance business operations so they match better with your corporate goals. Your company can create and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer. Vital tasks Progent's temporary Chief Information Officer can carry out include growth strategies, planning technology budgets, developing models for Return on Investment, reengineering workflows, reviewing contracts with suppliers, establishing security and compliance policies, business impact analysis, automating data center management, computer desktop management solutions, patch tracking, and business continuity planning.

Windows 7 Migration Help
Progent's certified Windows 7 migration consultants can assist your company to test Windows 7 to confirm application compatibility and to determine its speed and reliability operating with your applications. Progent's consultants can also help you to evaluate the potential business advantages of moving to Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist you to design and execute a non-disruptive upgrade to Windows 7 from a previous release of Windows.

Immediate Support for Urgent Problems
With Progentís emergency remote computer troubleshooting services, you can get instant support for problems that are causing network disruption. Remote support eliminates the long delay and increased cost associated with in-person network service. For day-to-day network administration work, Progentís off-site support consultants can perform most jobs within minutes of receiving a request, rather than forcing you to wait for hours for on-site help to arrive.

Microsoft SQL Server Software Development
Progent's Microsoft-certified SQL Server developers can help with every phase of building and maintaining SQL Server database applications. Progent adheres to leading practices within Microsoft's MSF Framework to develop extensible, manageable line-of-business software applications and to complete software projects on time and within your budget. Development support offered by Progent for Microsoft SQL Server environments includes specification of features and scope, database modeling, normalization, data integrity, T-SQL coding, software configuration, capacity planning, performance optimization, backup/recovery strategies, clustering and virtualization, replication, security, and fault tolerance.

Data Backup/Restore Consulting Services
Progent's backup and restore engineers can provide help for a broad array of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide consulting support for all major backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help your company to design, upgrade, or troubleshoot backup/restore solutions for a range of environments such as local, remote, cloud, or a mix.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer expert remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small companies and campus networks to giant data centers and public clouds. Progent can assist you to deploy Cisco's continually improving switch technology to realize the throughput, expandability, resilience, virtualization, data protection and ease of management demanded by your business. To learn about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting services. To learn about Progent's consulting and support services for Cisco's Nexus line of switches, refer to Nexus switch consulting and support. To find out about Progent's support services for Cisco Meraki switches, see Meraki switches consulting services.

Progent's Integration Support for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that combines on-premises and virtualized cloud-based resources. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business advantages of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure integration consulting.) Progent can also provide ongoing consulting, troubleshooting, and training.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center is dedicated to delivering the highest level of online network support services offered anywhere for both urgent and standard problems. For emergency issues that affect multiple workers, crucial people, or a line-of-business program, the Technical Response Center is set up to respond in one hour or less. For standard problems, the TRC is committed to respond within two hours. Regardless of criticality, your ticket will be generated quickly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will check with you regarding each resolved problem to confirm you are satisfied with the outcome and willing to close out the trouble ticket. Learn more about Progent's TRC Customer Commitment.

Get in Touch with a Progent Network Consultant
To learn how to get in touch with a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.