For small company networks located throughout the state of Missouri, Progent's Microsoft and Cisco qualified technicians can deliver online support and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired enterprise-level skills, software tools, and support databases to identify and fix computer network problems while avoiding the high cost and time delays associated with onsite service dispatches.

If your Missouri small business is located outside of the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby computer support choices may be limited in skills, or unavailable during a crisis. This results in a network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís group of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.

BI Reporting Consulting and Development
Progentís BI reporting experts can provide online and on premises consulting to assist your organization with any aspect of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can assist you to maintain your current reporting environment, assist you to migrate databases and applications from an outdated reporting product to a current one, and provide custom remote training tailored to your individual needs. Progentís management reporting professionals can provide expertise in the leading business intelligence reporting and visualization platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

Some Examples of Remote Support Services Available from Progent for Cisco Routers
Among the popular remote Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing maps, NTP, security logon banner and user accounts; setting up iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; fixing VPN problems; creating a network diagram and documenting router setup; plus security and redundancy planning.

High-level Project Management Consultants
For enterprise customers looking for advanced project management assistance, Progent can provide the services of veteran information technology professionals with decades of background in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist businesses to adhere to best practices to ensure that major projects are completed on schedule and on budget.

World-class Cisco Help from Expert CCIE-certified Consultants
Progentís elite group of Cisco Certified Internetwork Expert (CCIE) network engineers have earned a designation reserved for the most capable specialists for planning, programming, implementing, and debugging a diverse array of Cisco network and connectivity products. There are only 7,000 certified CCIEs worldwide, and achieving certification requires comprehensive proof of competency through written exams and hands-on lab testing to ensure that CCIEís can apply theory to practical situations. CCIEís have a foundational knowledge of core networking concepts and protocols that enable quickly crafting multi-vendor solutions.

Best Practices Applied by Expert Consultants
Many organizations located far from areas with plentiful expert consultants utilize less qualified or unseasoned local resources for critical network support. This can result in a network that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average more than a decade of hands-on industry background, in the trenches of network support, performing a wide array of technical services for a broad mix of clients. This means that with Progent you get not just expert computer network knowledge, but an engineer who understands computer industry leading practices in using those skills to resolve actual information network issues successfully and in a repeatable fashion.

PC Desktop Consulting and Support Services
Progent's desktop support staff can help you to set up PCs, laptops, or handheld communicators individually or help you to design and execute a mass upgrade to a new edition of an OS or an updated version of a key end-user program. Progent's Microsoft PC consultants can configure programs from the Office suite of end-user products or Microsoft Dynamics accounting and customer relationship programs on your workstations so they interact efficiently with other Microsoft programs, software from third-party publishers, SQL databases, and key solutions throughout your network. For example, Progent can configure Microsoft Outlook on a workstation or notebook to align with both the work profile of your employee and the protection policies of your business. Progent can also offer on-line and in-person troubleshooting support for desktops.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service IT consulting and support firm such as Progent as opposed to a freelance consultant, your company is assured fast availability of capable experts whenever you require them. You no longer have to worry that illness, classes, time off, or conflicting priorities with different clients will leave you without help during an emergency.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

One-stop Shopping for Comprehensive IT Support Services
Progent can be a one-stop solution for most network support requirements for small organizations. While focused on supporting solutions from Microsoft and Cisco, Progent consultants regularly deploy, integrate, and troubleshoot solutions from leading hardware and software companies including Check Point, WatchGuard, and SonicWALL. Progent also provides expertise for Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems consulting, and Juniper Networks expertise.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager, is a unified voicemail platform that promotes collaboration by offering a variety of alternatives for accessing voice messages within a framework that is easy to implement and maintain. Unity Connection lets you access and manage your voicemail from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, IVR, and automated-attendant services for small to medium businesses and corporate branch offices with up to 500 users. Progent's Cisco-qualified CCIE consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE deployment delivers significant business value.

PC and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager planning and installation and Intune integration help to centralize and simplify the administration of your desktops along with your web-facing tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2016 from a legacy device management solution or help you to modify your current SCCM 2016 environment to accommodate your evolving IT needs.

Design, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's Microsoft System Center consulting experts have more than a decade of experience deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist you to design, configure, support, and repair your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to help you to move to the current version of Microsoft System Center from a previous one or from another datacenter management platform to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

MS Dynamics GP Programming and Support
Progent can provide a Microsoft Dynamics GP consulting expert to assist your company to maintain and enhance your MS Dynamics GP-based management information solution. Progent can also assist you to plan and implement an efficient Microsoft Dynamics GP migration from an older accounting package so that you retain your data, improve your security, improve your reporting and analytics, leverage Microsoft Office compatibility, and minimize network disruption by planning and adhering to an intelligent migration plan.

Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Remote Network Help.

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