For small business networks located in the state of Missouri, Progent's Microsoft and Cisco qualified professionals can provide remote phone help and troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired top-notch expertise, sophisticated tools, and support databases to diagnose and resolve network problems while avoiding the cost and time delays associated with on-site service visits.

If your Missouri company is situated outside of the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your local network systems support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems persisting for too long. Progent’s group of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team offer advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

Google Android Smartphone Integration and Management
Progent's Android smartphone integration consulting services have extensive background delivering online and on-premises assistance for businesses of any size who need to integrate Android phones into their IT systems so that users can work together from anywhere. Progent has the range of know-how to resolve network problems that span numerous manufacturers and that represent a mix of older and up-to-date technology. Progent provides affordable online technical support to assist you with any aspect of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to help you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management services to help you finish major network initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to help you manage and operate Android phones and tablets securely and productively.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent’s exclusive group of Cisco certified CCIE network engineers have been awarded a designation restricted to the most capable specialists for planning, programming, implementing, and troubleshooting a diverse array of Cisco networking and interconnectivity solutions. There are only 7,000 CCIE’s worldwide, and attaining certification involves extensive proof of networking skills through written examinations and hands-on demonstrations to ensure that CCIE’s can apply theory to real-world problems. CCIE’s have a base knowledge of core networking technologies and protocols that allow for rapidly crafting multi-vendor solutions.

Easy Sign-on and Billing Structure
Progent has made it simple to become a client. Progent requires no complex contracts, no minimum commitment, no retainers, and no minimum job fee for services delivered during regular business hours. All service time is fully documented and billed to the actual minutes utilized. Per-minute invoicing avoids scenarios where customers are charged big dollars for quick fixes. Your company is charged exclusively for the services you are provided.

IT Consulting Services for Small Governments and School Districts
Progent has a long background delivering a broad range of online network support and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in delivering advanced remote network consulting and has provided IT support to clients in all 50 states. Progent's online computer consulting for local governments eliminates travel costs and solves issues more quickly than on-premises service calls.

Microsoft Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a range of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, manage, and support IT systems that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to design and configure test environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices. Progent's consultants can also provide Windows 10 migration support.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest class of companies that operate closely with Microsoft, have proven their technical expertise, and have confirmed customer references. Gold Partners are required to maintain large staffs of IT experts who have completed comprehensive certification testing. Gold Partners are given access to exclusive support and training programs from Microsoft and early exposure to beta software for training and study purposes.

High-level Project Management Consultants
For enterprise customers in need of advanced project management assistance, Progent offers access to senior IT experts with decades of experience in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist businesses to adhere to best practices to make sure development or deployment projects are successfully completed on time and within budget.

Spam and Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

Team Approach to Support and Technical Problem Escalation
Information technologies have grown increasingly sophisticated. In addition, most small business computer networks include software and hardware from dozens of different vendors. This makes computer integration and support increasingly difficult. It is impossible for even the most capable engineer to have deep familiarity in all areas of computer technology, or extensive practical experience in the enormous range of products, versions, and updates that small companies incorporate in their IT systems. Progent follows a team approach to computer support and depends on subject matter specialists to bring in-depth skills when necessary to resolve the most intractable problems efficiently, at the lowest cost to your company.

Office 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that integrate Office 365 and on-premises Exchange. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget. To learn more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.

Comprehensive IT Support for Systems at Colocation Sites
There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas throughout the U.S., and Progent's Internet data center consulting experts can improve your network's redundancy and performance by helping you choose a colo site that addresses the individual requirements of your enterprise including geographic proximity, space, connectivity, budget, and value-added features and services. Progent’s data center IT services are designed for companies with equipment located at colo hosting facilities and in need of timely on-site service at the colocation facility as well as remote support from Microsoft and Cisco qualified professionals. Progent offers a variety of co-location center support services such as system topology evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, development and deployment of high availability configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and creating fault tolerant server clustering systems.

Contact a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or visit Online Network Help.

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