A large and growing array of portable devices are available to connect mobile workers wirelessly to vital applications such as email or to enable remote, realtime access to corporate data. Products such as the RIM BlackBerry line of wireless handhelds can dramatically enhance on-the-road productivity. Wireless Personal Digital Assistants (PDAs) and Smartphones allow mobile workers to access the corporate network from devices they can carry in their pockets. However, choosing the appropriate devices for your business and integrating them securely and efficiently into your network can be challenging without expert help.
Progent’s consultants offer expertise in multiple disciplines relevant to mobile connectivity including network infrastructure, wireless data synchronization, security, and mobile application development. Progent's certified professionals can save your business time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices work better. For example, Progent can help you with a Microsoft Exchange Server 2007 migration, which can significantly improve support for mobile workers by offering a broader Web Outlook feature set including, quick flags, fast search, more granular security policies such as per-user device policies, support for rich HTML, and sophisticated calendaring. Progent can help configure Microsoft's System Management Server 2003 to support your mobile workforce through technologies such as Advanced Client, Background Intelligent Transfer Service (BITS), HTTP and XML.
Blackberry from Research In Motion
Research In Motion's BlackBerry is one of the most popular families of wireless devices, providing access to a wide range of applications on a variety of ultra-portable transceivers. Blackberry combines handheld devices, software and wireless services to keep mobile professionals connected to the people, data and resources that drive their day.
BlackBerry keeps you ‘in-the-loop’ while you’re on the go with push-based technology that automatically delivers email and other data to your BlackBerry device. Versions with an integrated phone, SMS support, web browser and organizer applications allow you to manage all your information and communications from a single, integrated device.
Progent's BlackBerry-certified consultants can help you with Microsoft SQL Server configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you migrate from previous versions of Blackberry and Microsoft software, set up easy-to-use administration tools so you can track and manage BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to accommodate your Blackberry users.
Wireless PDAs and SmartPhones

Wireless-enabled Personal Digital Assistants (PDAs) and Smartphones have revolutionized wireless connectivity but have also been the source of headaches for IT departments tasked with maintaining security and data consistency for an increasingly mobile workforce. Progent's consultants can be a valuable resource to help you integrate PDAs and Smartphones into your IT network by offering expertise in network infrastructure, data synchronization, security, and mobile application development.
Progent's Microsoft and Cisco certified consultants can assist you in creating and administering a network infrastructure that reliably supports users who work in the office, at home or on the road. Progent's wireless specialists can help you configure handheld devices, email systems, databases and applications to synchronize seamlessly in order to keep business data consistent and readily available.
Because PDAs and Smartphones have large storage capacity and the ability to connect to personal, local and wide-area networks, it is critical to include them in your organization’s security plan. Progent's CISSP-certified security consultants, CISM-certified security experts, CISA-certified security audit engineers, and GIAC-certified security professionals can help you refine your security policies and procedures so you can safely support a variety of wireless handheld devices. Security issues that Progent can address include technologies for authenticating users, encrypting data and communication links, configuring Virtual Private Networks, and remotely managing volume deployments of mobile devices.
In order to get in touch with Progent about engineering support for wireless LAN solutions, call 1-800-993-9400 or send email to wireless-help@progent.com.