For business computer networks located anywhere in the state of Montana, Progent's Microsoft and Cisco authorized consultants can provide online help and remote troubleshooting to fix your network systems problems fast and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to identify and repair computer network problems while avoiding the cost and delays normally associated with on-site technical service dispatches.

If your Montana organization is located beyond the larger urban areas such as Billings, Missoula, or Great Falls, your local network systems support choices may be limited in technical expertise, or not available during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Cisco Unified CM and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the center of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified CUCM experts can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing UCS server failover solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Google Android Phone and Tablet Integration
Progent's Android phone integration consulting have extensive background delivering remote and on-premises support for organizations of all sizes who need to integrate Android phones into their IT networks so that users can work together from virtually anywhere. Progent has the breadth of skills to solve network issues that span multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides cost-effective online consulting to help you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to show you how to manage and use Android phones to maximize their business value.

PC Desktop Support Services
Progent's desktop support engineers can help you to install PCs, laptops, or handheld devices as needed or assist your business to design and execute a mass upgrade to a new edition of an operating system or a new release of an important desktop program. Progent's Microsoft desktop consultants can configure titles from Microsoft's Office line of productivity software or Microsoft Dynamics accounting and customer relationship products on your workstations so they integrate efficiently with other Microsoft applications, software from third-party publishers, database servers, and line-of-business services network-wide. For example, Progent can configure Outlook email client on a desktop or laptop to support both the work pattern of the user and the protection policies of your business. Progent can in addition offer remote and in-person troubleshooting support for workstations.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, enables safe self service, and offers a single point of control for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Live Online Seminars for Popular Desktop Apps
Progent provides live online education for popular client programs and environments such as Excel, Word, Publisher, Visio, Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8. Online learning provides all the benefits of conventional classroom sessions, such as instant communication between students and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the availability of many trainees.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and stay compliant with industry security standards and government mandates including HIPAA and Sarbanes-Oxley. Read more about the complete ProSight line of low-cost network management outsourcing services for small businesses.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable and more secure AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with information security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical remote consulting services to assist you to maintain your existing Microsoft Office Word environment or assist you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between various releases of Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and online Microsoft Office Word training classes tailored for your special requirements.

Web Development Consulting
If you want to spruce up your company Web site, create internal Webs for applications like HR or employee education, build a powerful Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide skilled and experienced web designers and developers. Progent's experts can also help your company to host your web solutions by building and managing a protected, robust server and communications infrastructure that includes remote and wireless access. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web authoring platforms. For database-driven web sites, Progent offers the services of certified Microsoft SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Response Time of Progent's TRC for Remote Computer Support
Progent's Technical Response Center (TRC) is committed to providing the highest level of remote computer support offered anywhere for urgent as well as standard issues. For emergency problems that impact multiple users, key personnel, or a line-of-business program, the TRC will engage in one hour or less. For non-critical problems, the TRC is committed to respond in less than two hours. Regardless of criticality, your ticket will be created promptly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will contact you on every corrected issue to verify you are satisfied with the resolution and willing to close the ticket. Find out more details about Progent's TRC Customer Commitment.

64-bit Processing Upgrade Support Services
Progentís 64-bit upgrade experts can assist you to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, plan a cost-effective upgrade process that reduces operational interruptions, and offer responsive online help to assist you to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft Gold qualified computing consultants can help your company to install the 64-bit versions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Fast and Affordable Remote Support Throughout the U.S.
Progent has provided remote or on-premises IT consulting assistance to organizations in each state in the country. Many of these clients have shown their high regard for Progent through testimonials to the high quality of Progent's support personnel. Take a look at Progent's client testimonials to learn what they have said concerning the high level of Progent's consulting services

Exchange 2010 Server Migration Help
Progent's Microsoft Gold-certified Exchange 2010 engineers can assist you to advantages the value of Exchange 2010 for your business and can assist your IT staff to plan and execute an affordable upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2K that will offer quick payback by increasing your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your key communications platforms.

Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or go to Remote Computer Support.














© 2002- 2018 Progent Corporation. All rights reserved.