For business computer networks located within the state of Montana, Progent's Microsoft and Cisco qualified technical experts can deliver phone help and troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support knowledge bases to diagnose and fix network problems while avoiding the cost and time delays associated with in-person service dispatches.

If your Montana small business is situated beyond the larger metropolitan areas such as Billings, Missoula, or Great Falls, your local network support options may be limited in expertise, or not available during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of expert network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with proven methods for applying those skills to deliver efficient network solutions.

Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization technologies reduce the work needed for IT administrators to install applications so they are standardized across a corporate workforce, provide the ability to manage rights to critical information, and allow quick installation of new or updated workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines desktop access, improves performance, strengthens data security, unifies management, and offers a nearly seamless user experience. Progent's desktop virtualization consultants can help you to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up test and production deployments, optimize your network infrastructure to accommodate virtual desktops effectively, assess and remediate security problems, and train your network managers to utilize best practices to gain maximum payback from client virtualization.

Examples of Online Support Services Available from Progent for Cisco Routers
Among the popular online Cisco router consulting services offered by Progent are configuring hostname, IP addressing, routing tables, clock, and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing maps, and line settings; updating router's IOS image; validating failover; troubleshooting VPN tunnel problems; creating a network diagram and documenting router setup; plus security and business recovery strategy.

Design and Deployment Consulting for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Meraki wireless AP experts offer remote and onsite support services to assist businesses of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device. (Refer to Meraki switches consulting services.)

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, solving QoS, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and stay in compliance with industry privacy standards and government mandates such as HIPAA and Sarbanes-Oxley. Find out about Progent's complete ProSight series of low-cost managed services for small and mid-size organizations.

Advanced Project Management Consultants
For enterprise project management assistance, Progent can provide access to senior IT experts with decades of background as technology project managers for application development, information systems implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer world-class management expertise to help enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on time and within budget.

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a broad range of remote support services to help you to design, program, pilot test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to move your existing Excel solutions to the latest versions of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and resolve compatibility problems between various versions of Excel. Progent can provide as-needed support to organizations looking for a quick solution to a stubborn problem related to Office Excel and Progent also offers full project management services for migrating or developing line-of-business application software based on Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individual users or groups.

Microsoft SQL Server 2012 Expertise
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants and experienced software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to help your business to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also assist your organization to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Planning, Integration and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have over a decade of experience configuring, maintaining and troubleshooting the core components included with System Center and can help your organization to design, configure, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help your organization to transition to the latest edition of Microsoft System Center from an older one or from a third-party IT management platform to provide the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.

Virtualization Support
Virtualization techniques enable businesses to optimize utilization, streamline network administration, and enhance application continuity and security. run multiple virtual servers on one physical computer. Typical usage scenarios for virtualization include hardware efficiency, inexpensive hosts for programs that require outdated OS software, and economical quarantining of software development or testing environments from production ones. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network architecture and management, and Citrix XenServer support. Progent can install virtual machines to optimize speed, reliability and manageability while at the same time cutting costs; propose and test business recovery strategies that minimize downtown in case of a major failure; and provide ongoing maintenance, repair, and consulting services as computer technology evolves.

Microsoft System Center 2016 Consultants
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

Deployment Support for Lync Server 2013
Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 experts can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help you to plan and implement out a smooth migration to Skype for Business.

Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Computer Help.

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