For business computer networks located anywhere in the state of Montana, Progent's Microsoft and Cisco authorized consultants can provide online help and remote troubleshooting to fix your network systems problems fast and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to identify and repair computer network problems while avoiding the cost and delays normally associated with on-site technical service dispatches.

If your Montana organization is located beyond the larger urban areas such as Billings, Missoula, or Great Falls, your local network systems support choices may be limited in technical expertise, or not available during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep in compliance with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the complete ProSight portfolio of low-cost outsourced network management services for small and medium-size businesses.

Progent's Integration and Development Services for SQL Server 2016
SQL Server 2016 introduces major improvements in performance, capacity, security, high-availability, BOYD support, and integrated BI. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to help businesses of all sizes to plan, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

Desktop Support Services
Progent's desktop support staff can assist you to install PCs, notebooks, or wireless communicators as needed or assist your business to design and implement a large-scale upgrade to a current edition of an operating system or a new release of an important desktop application. Progent's Microsoft-certified desktop consultants can configure programs from the Office family of end-user products or Microsoft Dynamics accounting and CRM programs on your workstations so they interact efficiently with all Microsoft programs, software from popular vendors, business servers, and line-of-business services network-wide. For example, Progent can set up Microsoft Outlook on a workstation or notebook to align with both the usage pattern of your employee and the protection policies of your company. Progent can in addition offer on-line and on-site troubleshooting support for desktops.

Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you assess the strategic advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer world-class Hyper-V consulting and VMware ESXi expertise.

Help with Selecting an Internet Service Provider and a Service Package
Progent can provide the affordable support of online Internet connectivity consultants to help your company to assess or update your ISP services so your Internet connectivity solution meets your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV includes several innovations including specialized Role Centers, improved business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals can provide software development, integration and debugging services to help you to take advantage of MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV to additional systems and programs. Also, Progent can help you to design and utilize databases so you can improve your understanding of your operations, attract more customers, refine your sales campaigns, and build productive alliances.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness either to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup/recovery environment that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with procedures like assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory requirements.

Exchange Server 2013 Migration Services
Progent can provide comprehensive Exchange Server 2013 migration consulting such as cost/benefit evaluation, end-to-end project management, site prep, specification of new software and hardware needed, setting up your Active Directory (AD) forest and its domains to work optimally with your Exchange Server 2013 solution, configuring DAGS that deliver HA and resilience to your Exchange mailboxes, pilot verification at a client's location or at Progent's testing lab, setting up temporary coexistence between Exchange Server 2013 and previous editions of Exchange Server, implementation of the production system, decommissioning the previous system, and training for client's IT group and end users.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging system that facilitates teamwork by offering a variety of alternatives for retrieving calls and messages within a framework that is simple to implement and manage. Unity Connection allows you to read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise branch offices with as many as 500 users. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution gives you the highest possible competitive advantage.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable process for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

Responsiveness of Progent's TRC for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest quality of remote network support offered anywhere for emergency and standard problems. For emergency issues that affect multiple workers, crucial people, or a line-of-business program, the Technical Response Center can respond in less than an hour. For non-critical problems, the TRC is committed to respond in two hours or less. In all cases, your ticket will be generated promptly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you regarding each resolved issue to make sure you are satisfied with the outcome and willing to close the trouble ticket. Learn more concerning Progent's TRC Customer Commitment.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Network Consultant
To find out how to get in touch with a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or go to Online Network Support.

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