If your company information network is in Montana you can now get quick phone-based help from a UNIX or Cisco CCIE expert to fix emergency problems affecting your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available remotely of any nationwide support organization in the United States. The cost is affordable, charges are per minute, sign-up is quick, and support is world class.

If your Montana small business is based far from more populated urban neighborhoods like Billings, Missoula, or Great Falls, access to UNIX or Cisco CCIE engineers may be problematic when you have an urgent situation. This can result in lost productivity for your company, angry clients, idle workers, and defocused management. By calling Progent's remote support, you have access to a certified engineer who can offer help when you require it to get your information system on line.

Because Progent bills for telephone-based help by the minute, your business is invoiced just for technical help delivered. Progent asks for no initialization surcharge. Many remote service organizations apply large minimum payments or charge for each quarter hour or more. Progent's small granularity and simple billing model save you from unexpectedly large invoices for quick fixes.

If your Montana business requires technical help for UNIX, Linux, Solaris, Mac or Cisco technology, go to Progent's remote help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's experienced team of remote support professionals offers a wide range of world-class computer knowledge. This allows Progent's online technical support specialists to resolve the most challenging technical problems more quickly than is possible with typical third-party support organizations or with the in-house IT resources commonly available to small or mid-size businesses. Progent has refined the tools and skills to repair problems economically in many different computer configurations that feature mixtures of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE support experts have qualified for professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.

To assist companies who run networks incorporating a mix of UNIX/Linux and Microsoft operating systems, Progent's remote support group makes available the services of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based contact with engineers who have been awarded major security certifications including Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, when called for, to experts with sufficient background to deal with unusually tough jobs. This speeds up resolutions of serious network problems, avoids system disruption, and reduces maintenance bills.

For organizations in the state of Montana, Progent enables virtually instant remote access to UNIX/Linux, Sun Solaris, Mac engineer for critical support to troubleshoot computer issues that are damaging productivity but are beyond the scope of your local IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-qualified support professionals can connect to your system using advanced remote troubleshooting utilities in order to deliver quick and economical analysis and repair of critical IT issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Montana Company
Progent network engineers are qualified to provide advanced assistance for a comprehensive array of UNIX, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Mac OS X online technical service staff can help Montana small businesses to maintain a broad assortment of information products and technologies that include network infrastructure, email solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac platforms, VMware products for processor consolidation and centralized management, and migration from dated applications to current environments based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support experts offer online technical help for computers powered by leading versions of UNIX including: Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who earn this prestigious certification by completing thorough testing given by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers, and consequently their help is not readily accessible to the general public.

Progent is among the only computer consulting organizations that ensures that Cisco CCIEs are available to assist small and medium sized businesses. In addition, Progent offers convenient access to a Cisco CCIE by phone so you can receive immediate assistance for urgent system issues that are hurting your business but are outside the scope of your local IT maintenance resources. Progent's CCIE consultants can tie into your network via the latest remote support tools to provide quick and affordable analysis and repair of critical network problems. To see additional information about Progent's expertise in Cisco network appliances, see Cisco Network Professional Expertise.

Microsoft Gold Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service experts can deliver computer repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of support professionals who can assist you with a broad range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server application development, Lync Server 2010 implementation and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Experts
Progent offers you the services of expert CISM and ISSAP security professionals who offer a variety of system protection solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, or Mac OS X network against assaults or help you to recuperate promptly from a breach. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recuperation from malicious assaults; configuring firewalls; establishing secure architectures for remote and mobile access; securing your email system from viruses, spam and directory harvest attacks; and offering round-the-clock network monitoring. For additional information concerning Progent's security services for small and midsize businesses, visit Progent's Consulting Support for Network Security.

Applications Support: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and Office Excel. To read more information concerning Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent offers several support programs for Call Center assistance that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Call Center team. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation resource for the most challenging technical problems, or be available in those instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your current one, selecting or customizing Call Center application software to address the special requirements of your business, or adding supplemental staff to work remotely in conjunction with your internal Call Center group to handle demanding events like software migrations. For more information on Progent's Help Desk support and outsourcing services, see Progent's Call Center Support.

Progent's Remote Technical Support Tools
Progent has deployed a collection of optimized tools, evolved during many years of field experience, focused on enabling the highest standard of service for delivering online technical help and troubleshooting for small and medium-size company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity allows the experts of Progent's Technical Response Center to connect to your network remotely without violating corporate security.

Progent's advanced service reporting software stores extensive documentation of all support delivered to Progent's clients. Each authorized Progent staff consultant has access to the history of services provided to each customer by any team engineer. This archive of problems and fixes is organized as a conveniently retrievable internal database that allows Progent's remote technical engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' internal technical staff that allow Progent's online consulting experts to arrive at the best resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how you can ask a UNIX/Linux engineer or a Cisco CCIE for urgent remote consulting assistance in Montana, call 1-800-993-9400 or visit Expert Remote Network Support.

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