For small company network systems located throughout the state of Montana, Progent's Microsoft authorized technical team members can provide online assistance and troubleshooting to fix your computer network troubles quickly and affordably. Progent has acquired world-class expertise, advanced software utilities, and support databases to diagnose and fix network problems without the expense and delays associated with in-person technical service visits.

If your Montana small business is situated beyond the larger urban areas such as Billings, Missoula, or Great Falls, your nearby network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progent’s staff of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a broad range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.

Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to plan, develop, pilot test, install, manage, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the newest releases of Excel, support Excel on iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to clients who need a quick fix to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.

Google Android Phone Integration and Management
Progent's Android smartphone and tablet integration consulting services have years of experience providing online and on-premises support for businesses of any size who need to incorporate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve technical issues that involve numerous vendors and that represent a mix of legacy and current information technology. Progent offers affordable online expertise to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones to maximize their business value.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the typical online Cisco router consulting services offered by Progent include setting up domain name, IP addressing, routing maps, clock, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing tables, and line settings; updating router's IOS image; configuring and testing failover; resolving VPN tunnel issues; making a network diagram and documenting router setup; plus policy and disaster recovery planning.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service computer consulting and support firm like Progent as opposed to an individual freelance consultant, you are assured timely availability of knowledgeable experts when you require them. You do not have to be concerned that sickness, training, time off, or conflicting priorities with other clients will cause you to be with no help when you have an emergency.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about the entire ProSight portfolio of low-cost outsourced network management services for small and medium-size organizations.

Full Array of Security Help
Progent's CISA, GIAC, and CISSP certified security experts can assist you to perform complete security evaluations, restore operations rapidly from virus and worm attacks, set up firewalls, set up safe mechanisms for remote and mobile access, install spam and virus filtering and email encryption, and create a company-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts offer a broad range of economical remote support services to assist you to maintain your legacy Microsoft Office Word solution or help you to move to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility problems between various releases of Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and online Microsoft Office Word training customized for individuals or groups.

Collaborative Approach to Service and Technical Problem Escalation
Information networks have become ever more complex. At the same time, typical small business networks include solution from dozens of different vendors. All this makes computer integration and support increasingly challenging. It is impossible for even the most experienced individual to have deep familiarity in all aspects of information technology, or broad practical experience in the thousands of brands, models, and revisions that small businesses incorporate in their IT systems. Progent utilizes a team approach to network consulting and relies on application experts to bring in-depth skills when needed to solve complex problems effectively, at the least expense to your company.

Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that offers quick ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues with different releases of Office and offers live online Microsoft Office and Office 365 instruction to individuals or groups.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable workflow for restoring services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.

Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi access point planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the 802.11ac Wave 2 WiFi specification to triple the speed for your wireless network while expanding the area covered.

Talk to a Progent Computer Support Expert
To find out how you can contact a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or visit Online Network Support.

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