For small business networks located in the state of Montana, Progent's Microsoft certified consultants can provide remote phone support and remote troubleshooting to solve your network systems issues fast and affordably. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to identify and resolve IT problems while avoiding the cost and delays associated with onsite service dispatches.

If your Montana business is located beyond the larger urban areas such as Billings, Missoula, or Great Falls, your local computer network support choices may be limited in technical capability, or unavailable during an emergency. This results in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for recurring accounts.

Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft Gold-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in specific jobs related to your SharePoint 2013 deployment.

Help with Selecting an Internet Service Provider and a Connection Plan
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your company to assess or update your Internet services so your Internet access solution meets your business requirements. Services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like IPPA, FINRA, and PCI and, when needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup.

Immediate Assistance for Urgent Problems
With Progentís emergency remote network troubleshooting services, your company can get instant help for issues that are causing lost productivity. Online support does away with the long delay and increased cost required for in-person computer service. For day-to-day IT management tasks, Progentís online support engineers can perform the majority of jobs within minutes of receiving a request, instead of requiring your company to live with a problem for hours for on-premises support to arrive.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service offers proven virtual server platforms, a state-of-the-art datacenter facility, and the support experience of Progent's Microsoft Gold Certified consulting staff to provide small companies a comprehensive network outsourcing alternative that enhances system availability and protection, reduces management hassle, and lowers expenses. Under Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the operating systems, and the software applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without lengthy and risky reinstallation. With Private Cloud hosting, your business is not kept captive to a single hosting service.

Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, T1, and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, and BGP peering; installing current IOS image; validating router failover; resolving VPN issues; creating a network diagram and documenting router setup; plus policy and business recovery strategy.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.

Expert Wireless Engineering and Support
Progent's wireless technology consultants offer wide-ranging expertise in the integration and maintenance of wireless networking technology and can help you to plan, install, administer and troubleshoot wireless solutions that are compliant, robust, scalable, easy to administer and operate, able to support your vital applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises expertise offered by Progent cover a selection of wireless technologies such as smartphone and tablet integration and management, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines covered within the GIAC accreditation such as auditing infrastructure security mechanisms, security incident handling, traffic analysis, web-based application security and SIEM solutions for compliance with regulatory mandates for promptly reporting security events.

Cisco IOS Update Consulting
If your network incorporates Cisco routers, you could be running an outdated version of IOS, the control software powering virtually all Cisco router and the latest switches from Cisco. Cisco often offers upgrades to IOS in order to fix bugs, plug security weaknesses, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be tricky, depending on your Cisco device and your system infrastructure. As an example, there could be limitations of local RAM that could cause a new software release to operate incorrectly. Progent's Cisco CCIE consultants can provide a wide array of support services associated with upgrading Cisco IOS software or any Cisco control software like CatOS or IOS XR. Progent's consultants can run audits of your Cisco software, recommend appropriate upgrades, provision Cisco appliances, transfer software images, configure and test your Cisco software, tune throughput, troubleshoot issues, and train your network support staff how to utilize all important new capabilities.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a certified CCIE specialist to help your business to design, deploy, administer and troubleshoot converged communications networks that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build collaboration ecosystems by providing services such as Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's entire portfolio of UC applications such as Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.

Progent's Online Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help your organization to manage and troubleshoot your existing Microsoft Word environment or assist you to upgrade to a current release of Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, integrating Office Word with other Office apps like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and online Office Word training classes tailored for your special requirements.

64-bit Computing Migration Support Services
Progentís 64-bit upgrade support specialists can assist you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit computing, design a cost-effective migration process that minimizes business interruptions, and provide timely remote help to assist your organization to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft Gold certified computing consultants can assist you to integrate the 64-bit editions of Microsoft products like Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.














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