For business networks located in the state of Montana, Progent's Microsoft and Cisco qualified engineers can deliver phone help and troubleshooting to solve your computer system problems quickly and cost effectively. Progent has acquired world-class skills, software utilities, and support knowledge bases to identify and fix network problems while avoiding the expense and delays associated with onsite service dispatches.

If your Montana company is situated outside of the larger metropolitan areas such as Billings, Missoula, or Great Falls, your nearby computer network support options may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying those skills to assist with affordable network solutions.

Microsoft Dynamics NAV Consulting
The updated version of MS Dynamics NAV offers powerful new features such as tailored Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts can provide custom programming, integration and debugging support to help your company to benefit from MS Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV ERP software to additional systems and applications. In addition, Progent can assist your organization to create and analyze databases so you can improve your knowledge of your operations, acquire additional clients, refine your sales strategies, and build successful partnerships.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery system to show adherence with industry standards and government requirements.

SQL Server 2012 Expertise
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and seasoned software programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and data security consultants to help you to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Planning and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi access point experts provide online and onsite support services to help businesses of any size to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or computing device. (See Cisco Meraki switches consulting services.)

Amazon AWS Migration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants offer affordable online support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing to help you move smoothly to the Amazon AWS cloud platform.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable online consulting to help you to design, configure, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online or onsite training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your IT network.

Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

Immediate Help for Urgent Issues
With Progentís emergency online computer troubleshooting services, you can receive immediate help for issues that are causing network disruption. Remote support eliminates the lengthy delay and higher cost required for in-person technical help. For ordinary administration work, Progentís off-site support consultants can complete most jobs within a few minutes of receiving a request, rather than requiring you to wait for hours for on-site help to arrive.

Windows Server 2012 Integration Services
Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, staff, create a corporate-wide security plan, streamline network administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the benefits of Windows Server 2016 for your business and plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

ProSight WAN Watch Infrastructure Management
ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance bottlenecks. Learn about Progent's entire ProSight family of value-priced network monitoring and management services for small and medium-size organizations.

Extended Hours Online Support
Progent's economical extended hours remote support program provides companies round-the-clock availability of online technical support from Progent's Technical Response Center (TRC). Services available beyond standard work hours include resolving issues with Microsoft server products, MS Windows desktop support, assistance with Microsoft Office applications, system backup and restore, and basic routing and switching support for Cisco technology.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager.

Data Backup Consultants
Progent's data backup engineers offer support for a wide range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major data protection platforms such as Acronis, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, DoubleTake Availability, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist you to implement, upgrade, or maintain backup/restore solutions for a range of environments including on-premises, remote, cloud, or a mix.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE integration consultants can assist your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers cost-effective online or on-premises expertise to help companies to migrate smoothly to a productive communications environment that offers fast return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP PSTN trunk.

Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent network support expert for remote or onsite support in , phone 1-800-993-9400 or go to Remote Computer Help.














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