National Remote and Onsite Computer Help for Small Business IT Networks Anywhere in the United States
If you are not currently a Progent client and you have an immediate and urgent need for computer support, click here .
Long experience providing remote support has
helped Progent develop world-class skills and software tools to solve
IT problems without the cost and delays associated with on-site service
calls. Now Progent is offering remote support to small businesses anywhere in the
United States. If the local network support options in your area are too
expensive, limited in technical scope, or unavailable when you need
help, Progent has the solution.
Highlights of Progent's National Remote Support program include:
Nationwide Remote Support for Windows and Cisco-based Networks
Progent’s Technical Response Center offers remote support for Windows and Cisco-based environments anywhere
in the United States. Progent's certified experts have the experience to help you
troubleshoot and resolve network problems quickly and affordably. The
breadth of technical expertise represented by Progent's team of
engineers makes it possible to escalate even the toughest problems to
appropriate specialists as required.
Phone Support, Remote Troubleshooting and
Network Administration
Progent's phone support, remote troubleshooting, and network
administration services give your small business the greatest leverage
for your IT budget. Whether you need occasional phone support and
remote troubleshooting or ongoing
Help Desk Call Center support
and network administration, Progent's experts can provide your small
business with enterprise-level support without the cost and management
overhead of maintaining a large in-house IT organization.
VPN Support for Popular Gateways
Progent offers secure VPN access support for gateways from Microsoft,
Cisco , Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN
remote access allows the engineers at Progent's Technical Response
Center to access your network remotely without compromising system
security.
Easy Access to Progent's Team of Microsoft-certified Experts
Progent's team of Microsoft-certified technicians and
engineers is ideal for customers in geographic regions that lack
in-depth expertise in Microsoft's latest line of server technologies.
All Progent engineers have over 10 years of experience supporting the
Microsoft family of technologies.
Optional 24x7 Support for Maximum Network Availability
For businesses with mission-critical applications, Progent offers the option of remote support services on a 24x7 basis.
Combined with automated 24x7 server monitoring, this service can help
ensure the highest network availability.
Sophisticated Remote Access Tools
Sophisticated remote access tools and experienced technicians and
engineers combine to enable Progent to resolve most IT problems
quickly and affordably. Progent is a pioneer in remote troubleshooting
and system monitoring, and as a Microsoft Gold Certified Partner Progent's engineers
have the advantage of a wide
range of Microsoft support tools, technical information, and on-going training.
Remote Server Monitoring with Microsoft Operations Manager
Progent offers nationwide remote monitoring services based on
Microsoft Operations
Manager so that your
computer support is proactive rather than reactive. By anticipating
potential problems before they cause downtime, system monitoring can
keep your information network free of stressful and
costly service disruptions.
In-depth Expertise in Microsoft's Leading Server Platforms
Progent offers in-depth expertise in Microsoft’s leading server
platforms including
Windows 2008 Server ,
Windows Server 2003 , Windows NT, Microsoft Exchange Server 2007 , Exchange Server 2003 ,
Exchange 5.5
and Exchange 2000 Server , and SQL Server
2005 .
Per Minute Rates to Minimize Costs
Progent offers online help on a minute-by-minute basis, so you are billed only for the support you receive. Progent asks for no minimum fee for phone support and requires no ongoing subscription fee. This protects you from paying big invoices for quick repairs. Progent also offers affordable ongoing programs to outsource Help
Desk Call Center support and to
outsource Microsoft Operations Manager for round-the-clock server monitoring and performance reporting to track the health of your network.
Convenient Payment Options
Progent's convenient payment options for emergency support include VISA, Mastercard, American Express, and Discover. Monthly invoicing and Net 30 terms are
available for established accounts.
Progent's Engineers Will Travel
Many of Progent's customers with branch offices outside of California will engage Progent in consulting assignments that require long-distance travel. This can be a fast and cost-effective way to complete special projects where a consistently high level expertise is required at multiple sites. Ask your Progent representative for more information about this service.
Here's How to Get Started
To get started with Progent's Nationwide Remote Support or to find out more about Progent's
remote service offerings, call Progent at 888-412-5546
or send email to information@progent.com .
© 2002-2009 Progent Corporation. All rights reserved.
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Outsourcing Wichita, KS Small Business IT Outsourcing Services Wichita, KS Computer Network Support Companies Wichita, Sedgwick County, Kansas Consulting Service Firm Wichita, Sedgwick County, Kansas Computer Consultancy Services Wilmington Delaware Computer Companies Troubleshooters Windows 2000 Server Software Consulting Firm MCSE Expert Certified Windows 2000 Server Support Companies in Maricopa County Arizona Windows 2003 Server Solution Provider Guru for Windows 2008 Server Denver Windows 2008 Computer Specialist MCSE Expert Certified Tech Consultant for Microsoft Windows 2003 in Tulsa Bartlesville Windows 2008 Integration Firms San Antonio Texas Information Systems Firms for Windows XP Windows Security Computer Network Companies Cisco CCIE Technology Providers Windows SharePoint Services Network Engineer Computer Consultant for Microsoft Office SharePoint Server 2007 Sacramento - Carmichael Winston-Salem, NC Implementation Technical Support for Winston-Salem, NC Wireless Integration Case Studies Case Study for Proxim Tsunami Wireless Wisconsin Outsourcing IT Support Part-Time Job for MCSE MCSA MCDBA MCIPT MCA Remote Support Buffalo, NY Work At Home Job for Microsoft Remote Consulting Computer Security Consultant Contract Jobs Wyoming Networking Organization CISSP Network Security Auditor Naperville, Illinois Wyoming Small Business Network Consulting Firms Sunnyvale Top Rated Microsoft Exchange Computer Consultant Yonkers Information Technology Consulting Firms Yonkers, New York Support Firm
Cities Where Progent Has Provided Remote Support
Alameda, CA
Alamo, CA
American Canyon, CA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Beaverton, OR
Bellevue, ID
Belmont, CA
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Campbell, CA
Carmel, CA
Castro Valley, CA
Chicago, IL
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Columbia, SC
Concord, CA
Coral Springs, FL
Corpus Christi, TX
Corte Madera, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Edgecomb, ME
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Grass Valley, CA
Greenbrae, CA
Grover City, CA
Hayward, CA
Heathrow, FL
Herndon, VA
Hillsboro, OR
Houston, TX
Hurricane, UT
Indianapolis, IN
Irvine, CA
Jackson, MO
Jackson, WY
Jefferson, OH
Jersey City, NJ
Kapolei, HI
Kent, WA
La Jolla
Lansing, MI
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Lubbock, TX
Lutherville, MD
Manteca, CA
Mather, CA
McKenzie, TN
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Napa, CA
Nashua, NH
Nevada City, CA
New York, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Orange, CA
Orinda, CA
Owings Mills, MD
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Richmond, CA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Carlos, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
The Woodlands, TX
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Walnut Creek, CA
Waltham, MA
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wilmington, DE
Windsor, CA
Winter Park, FL
Wichita, KS
Woburn, MA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
York, NE
Yountville, CA
Yuba City, CA