Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-qualified support experts provide telephone help and remote secure computer connection to isolate and resolve technical problems quickly and economically. The breadth of IT expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the most difficult network issues to competent specialists as required.


Additional Topics of Interest

Windows 2000 Computer Consulting
Microsoft Windows 2000 Professionals Yakima, WA

Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up pilot programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.

Exchange 2003 Server Remote Troubleshooting
Exchange Server 2010 Consulting Services in Wichita, KS

Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining messaging systems for companies in Northern California and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, fault tolerance, easy access for remote and mobile users, efficient administrative utilities, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium businesses to upgrade to MS Exchange 2016 or Exchange 2013 Server.

Oracle 10g Applications Consulting
Oracle DBA Consultant Services in Jersey City, New Jersey

Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.

Internet Security and Acceleration Server Support and Help
Specialists for ISA 2004 Firewall in Waltham, MA

Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to design, deploy, and manage a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your business needs.

Microsoft Dynamics AX Integration
Microsoft Certified MRP Developer Firms

In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training customized to address your specific requirements. Progent's experts also can show you how to integrate and maintain a secure, robust network foundation to run your ERP, MRP and accounting applications.

Migration Consultant for Sun Solaris
UNIX Migration Consulting Bay Area

Progent can help you to plan and execute a smooth migration from a Solaris-powered information system to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce productivity discontinuity by developing an efficient transition plan that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing environment, migration strategy and validation, Microsoft Exchange migration support, data and application migration, and server and storage system migration and consolidation.

Live Online Office Excel Train
Online Office Word Training Network Consulting in Orange, CA

Progent's webinars provide small companies the affordability, ease, and versatility of virtual learning plus the proven pedagogic techniques of expert teachers who use the latest collaboration software to simulate real-time, interactive learning environments. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and reporting software such as Microsoft Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

Microsoft Lync Network Consulting
Specialists for Microsoft Lync Anchorage

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White Paper for IT Outsourcing Model
Coral Springs, FL IT Outsourcing Model Whitepaper

Progentís IT outsourcing packages provide economical computer consulting for mid-size organizations. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, permitting network service expenses to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

Email Zero Hour Protection Professional
Emergency Services for Cloud Protection for Email Santa Clara, CA

Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

Windows and Solaris Professional
Bay Area, CA UNIX with Windows On-site Technical Support

If you are developing UNIX-based software in an environment that has Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of high-value know-how without the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person support when your business needs it, Progent represents an affordable alternative for managing an IT network that features high availability, protection, and performance. Progent's developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, remote and in-person service and repair, 24x7 monitoring, and Contact Center services.