Progentís Technical Response Center offers nationwide remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-certified support experts provide phone help and online secure computer access to isolate and resolve network problems rapidly and affordably. The scope of IT expertise available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to qualified specialists as required.


Additional Topics of Interest

Linux, Windows Specialist
Windows, Linux, UNIX, Solaris Integration in Las Vegas, Nevada

If your office computer system mixes Linux technology platforms with Windows, Progent can help you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high availability, superior throughput, and strong security. Progent's Linux and Windows coexistence assistance services include IT architecture integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Helpdesk services.

Email Image Spam Protection Specialists
Consultant Services for Email Polymorphic Virus Protection Bay Area, North Bay, East Bay, Silicon Valley, California

Progent's Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

Wireless Integration Case Studies
School Wireless Case Study

Progent delivered a wireless integration environment that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered immunity to local interference.

Best Practices Integration Consultant
Best Practices Small Business Network Consulting Companies Dallas, TX

Progentís staff of Microsoft and Cisco certified consultants average more than ten years of real-world professional experience, in the trenches of IT service, executing a broad range of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide best practices training that Progent teaches its consulting team. This means that you get not only expert IT help, but also a support engineer with field-tested methods for applying computer knowledge to repair real-world IT problems rapidly.

Citrix Technology Consultant
Citrix Essentials Consulting Services

Citrix has developed a comprehensive line of products that provide enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and support Citrix solutions.

Computer Consultants for Microsoft ISA Server
ISA Server Consultant Services in Mt. View, CA

Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company needs.

Specialists for Solaris with Windows
Support Services for Windows and Solaris Louisville, KY

Progent can help your company to plan and implement a smooth migration from a UNIX-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your information and minimize productivity discontinuity by developing an efficient migration plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application software porting, and server and storage system transition and economization.

Online Consulting for Collocation
Professionals in San Diego

Progentís colocation center support services are designed for businesses with hardware located at IDCs or data center colocation hosting sites and in need of timely in-person help at the colocation facility as well as remote support from Microsoft and Cisco certified experts. Progent provides a full array of data center and IDC and colo consulting services including system architecture analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing solutions, and planning fault tolerant server cluster configurations.

Online Troubleshooting for Cisco PSTN gateways
SIP Trunking On-site Support Woodcliff Lake, NJ

Progent's Cisco-certified SIP infrastructure consultants can assist you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or onsite support to help you to move efficiently to a modern communications network that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

Monitoring and Reporting Online Troubleshooting
Remote Support Owings Mills, MD

Progent provides a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling abilities of Operations Manager 2007, a state-of-the-art network and IT management product that tracks the availability, performance, and security of your network and identifies potential problems before they can bring down your network. With Progent's economically priced network service packages, small companies can choose a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

Windows Server 2012 R2 Storage Spaces Troubleshooting
Microsoft Experts Windows Server 2012 R2 Cloud Services in Norfolk, VA

Progent's Microsoft Gold-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and generate and validate a DR/BC plan.

SharePoint 2010 Consultants
SharePoint InfoPath Forms Services Support Outsourcing

Progent's Microsoft engineers offer affordable online support and programming services to help you to design, implement, manage, and maintain SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management tools, blogs, data marts, business information systems, enterprise search, workflows, and other tools to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop applications like Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.


















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