Progentís Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-qualified service experts provide telephone help and remote secure network access to troubleshoot and resolve network problems quickly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed.


Additional Topics of Interest

Consultants for Forefront Network Inspection System
Microsoft Forefront TMG Integration Support Toledo, Ohio

Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits custom reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can help you to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.

Microsoft Office SharePoint Server 2007 Support and Help
Support and Setup for SharePoint Server 2007

Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing SharePoint Server 2007, advise you on the appropriate edition of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to set up MS SQL Server as a supporting database, optimize your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.

WatchGuard SSL VPN Network Security Test
National Firewall Configuration for WatchGuard Fireware Napa, CA

Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall security product that fits your network security strategy and meets your computer budget. Progent can also assist you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN products with protection products from other vendors and offer a one-stop source for technical support, education, and security expertise.

SQL 2008 Technical Support Services
MS SQL Server 2008 Outsourcing

SQL Server 2008 delivers indispensable, standardized tools to IT experts as well as to network users, lessening the complexity of designing, integrating, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

Consultant Hourly Rate Small Office Computer Consultant
Value Pricing Technical Support Outsource Contra Costa County

Progent's pricing policy is to bill for remote support and on-site help by the minute. Consequently, you are charged exclusively for received services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in areas where Progent offers on-site service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for services provided during regular working hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be tempted to allow less critical problems to stay unaddressed.

Tandberg Telepresence Services
Petaluma, California Radvision XT5000 Specialists

Progent can provide the support of a certified engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, install, expand, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist businesses of any size to create and troubleshoot a network that delivers the performance, dependability, security, and scalability required to support your telepresence environment.

Juniper Security Appliances Consulting Services
Remote Support Novato

Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to enable your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage networks that incorporate a combination of Juniper's software platforms.

Sun Solaris Remote Server Integrators
Sun Solaris Online Consulting Services

Progent offers nationwide remote technical support and consulting services for companies who run Sun Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft technology. Online technical support provides maximum return for your information technology budget by protecting user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your IT issues can be dealt with over the phone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most difficult system issues.

XenApp Application Delivery Consultant
XenApp Virtual Applications Specialist in Oakland

Progent's Citrix consultants can assist you to plan, implement, administer, and support a virtual application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery.

ASP Development Firm
Web Site Design Firms in Concord, CA

If you want to revamp your production web site, create internal websites for applications such as human resources or worker training, establish a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.

Outlook Web App and Mac Technical Consultant
Outlook 2011 for Mac Outsourcing

Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send messages, search the GAL, copy addresses, sync up calendars, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.

CCIE Certified Wi-Fi IP phone integration Technical Support
Online Consulting in Santa Ana

Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are mobile within office, warehouse, retail or other venues where management requires user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that you configure and fine tune many key pieces of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer online and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.


















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