Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified service engineers provide telephone help and online secure computer access to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's staff of nationwide support professionals makes it possible to escalate even the toughest problems to qualified experts as required.

Additional Topics of Interest

Automatic Fail-over Support and Help
Professional in Lexington-Fayette

Progentís non-stop inter-site connectivity and 24x7 system connection engineers can help small businesses achieve fault tolerant Interoffice connectivity via redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.

Consult for Private Cloud Hosting

Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

CISA Security Audit Security Team
CISA Certified Consultants

The CISA accreditation is a recognized qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-certified security audit engineer trained to assist companies in the areas of information systems audit services, IT governance, systems and infrastructure lifecycle, information technology support, safeguarding of information assets, and disaster recovery preparedness.

Windows Server 2012 R2 PowerShell Integration Services
Windows Server 2012 R2 Cloud Consulting

Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, automate network management, help with application development, and generate and test a DR/BC plan.

Professionals for Network Support Outsourcing
Professional for Small Business IT Outsourcing Buffalo

Progent is structured to deliver in-depth remote consulting for all major technical areas associated with todayís small business IT systems and offers an array of strategic, as-needed services including a part-time CIO to provide advanced IT design and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like office moves orOS upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security engineers to ensure information protection and compliance, disaster recovery specialists to create business continuity strategies, and software developers to write, enhance, or repair mission-critical applications.

Linux, Windows Technology Professional
Linux, Windows Services Anaheim, CA

If your business computer system mixes Linux technology platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance offerings feature network architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Helpdesk support.

Data Center Colo Professionals
Internet Data Center Support and Setup in Winston-Salem, NC

Progentís data center IT services are designed for businesses with hardware located at IDCs or data center collocation hosting sites and in need of on-demand in-person assistance at the colo facility plus off-site help from Microsoft and Cisco qualified professionals. Progent offers a complete array of IDC and data center and collocation support services including network architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and installation of high availability configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage cluster configurations.

Technical Support Services for Customer Relationship Management
Microsoft CRM Online Consulting St. Louis

Microsoft CRM helps small companies nurture profitable customer interactions. Built-in Sales and Customer Service modules allow employees to share information to help promote sales success and offer consistent, efficient customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your Northern California small business with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer support data.

Design Firms for Microsoft Office Access
San Francisco Bay Area Development Company for Microsoft Access report formatting

Progent offers cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom webinar training for Office Access application programming and database administration.

Project Design Services
Project Management Professional Toledo, Ohio

For advanced project management assistance, Progent offers the services of veteran IT professionals with decades of background in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on schedule and within budget.

Email Predictive Sender Profiling Consultants
Outbound Email Filtering Professionals

Progent's Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.

Cisco Certified CCIE IT Management
Cisco Architecture Information Technology Outsourcing Company Kansas City

Progent is a Certified Cisco Partner offering expert Cisco-qualified engineers ready to assist you to deploy or troubleshoot Cisco network solutions. As a Certified Partner for Cisco, Progent offers the expertise of Progent's on-call CCIE-qualified specialists with expertise in designing, implementing and troubleshooting networking environments based on Cisco technology. Because Progent is in addition a Microsoft Gold Certified Partner and offers world-class support for a broad range of business applications, Progent can help you develop complete IT solutions that maximize the business benefit of your information system. Cisco's industry-leading line of networking and security products supported by Progent includes PIX and ASA firewalls, secure broadband and multi-function routers, Aironet and Meraki wireless APs, VoIP phones and systems, Cisco Catalyst switches, plus security and Virtual Private Network technology.

SMS Upgrade Remote Support
Setup and Support for Microsoft SMS Server in Cincinnati, Ohio

Progentís Microsoft certified experts offer small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications quickly and automatically to specified workers, lower product expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.

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