Progentís National Support Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-qualified support professionals offer telephone help and online secure network access to troubleshoot and repair technical problems quickly and economically. The scope of technical experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.


Additional Topics of Interest

IT Consulting for Microsoft Financial Software
Dynamics GP Great Plains Accounting Remote Troubleshooting Plano

Progent can help you plan and execute an efficient move to Dynamics GP so that you preserve your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

Private Cloud Services Engineers
Santa Rosa, California Private Cloud Hosting for Virtual Data Centers Engineer

Progent's Private Cloud Hosting service provides complete hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization techniques that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.

Monitoring and Reporting Help and Support
Monitoring and Reporting Remote Support Services in San Jose, California, Silicon Valley

Even if your business has a small network services staff and a modest technology budget, your information network can still feature the same high availability and responsiveness that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware up and running.

Office Word debugging Specialists
Consultants for Office Word 2013 in Baton Rouge, Louisiana

Progent's Office Word and Office 365 Word experts offer a wide selection of affordable remote consulting services to help your organization to manage your legacy Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different releases of Office Word, interfacing Word with different Office applications like Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and online training classes customized for individuals or groups.

SQL Server 2008 Professional
Microsoft SQL Server 2000 Professional

Progentís Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy creation of advanced business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to providing expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.

Microsoft Certified Retail Management System Consultant
Navision Technical Support St. Louis, MO

Besides providing access to Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training tailored to address your particular needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting applications.

Professional for Microsoft Exchange Server Upgrade
Microsoft Exchange 2010 Upgrade Specialists

Progent offers comprehensive support for every step of your Exchange 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of all new software and hardware required, suggested vendor sourcing, system testing at customer location or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous servers, and training for client's support group and users.

Online Help for Cisco Routers
Specialists for ASR 9000 Router in Santa Clara, CA

Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, bandwidth, and reliability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.

Network Consultants for SPS 2007
Technical Consultant Arlington, TX

Progent's Microsoft-certified experts can help you evaluate the economic case for deploying SharePoint Server 2007, advise you on the appropriate version of Microsoft SharePoint for your application, provide setup and deployment services, help you to set up Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint 2007, develop a comprehensive security plan that includes portal technology, and provide maintenance and Help Desk services.

IT Services for Exchange 2010 Unified messaging
Raleigh, North Carolina Specialists

Progent's Microsoft Gold certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging system, educate your network support staff and end users to get them ramped up rapidly on Exchange 2010, and offer continuing administrative services and technical help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

SMS 2003 Upgrade Remote Consulting
Denver Microsoft SMS Consulting Services

Progentís Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and reliably to specified users, lower software expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.

Wireless Security Inventory Professionals
Professional for Internal Security Inventory in San Francisco Bay Area

Progent offers two ultra-affordable service bundles designed to enable small businesses to get an objective security assessment from a qualified security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your network from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from an authorized machine inside your company firewall to determine your exposure to internal threats. Both security inventory services are configured and executed from a protected external location.

Exchange 2003 Engineer
Exchange Server 2003 Upgrade Technology Consulting Santa Rosa, CA

Progent's certified engineers provide computer help and network consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, management, and support services for Exchange 2003 Server include planning, deployment, project management, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

Microsoft Server Virtualization Online Help
Microsoft Server Virtualization Integration Los Gatos, CA

Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by software originally produced by Connectix, provides the performance needed to carry out server consolidation, application migration, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve ROI in software programming and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to assess and deploy MS Virtual Server.


















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