For small company networks located throughout the state of Nebraska, Progent's Microsoft authorized technicians can deliver online support and remote troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to diagnose and fix IT problems without the high cost and delays associated with in-person service calls.

If your Nebraska small business is located beyond the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local computer network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to assist with cost effective network solutions.

Online Support for Microsoft and Cisco-based Networking Environments
Progent’s Technical Response Center provides expert online technical support for Microsoft and Cisco-based systems Nationwide. Progent's certified professionals have the experience to assist you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of engineers allows them to escalate even the toughest issues to the right subject matter experts as necessary. Whether you need occasional phone support and remote troubleshooting or continuing availability of a Helpdesk Call Center, Progent's engineers can provide your organization with enterprise-level expertise without the high cost and management overhead of maintaining a big in-house IT organization.

Offsite DPM Backup Service Package
Multi-site data backup is key to any serious business continuity plan. Progent’s affordable Offsite Data Protection Manager Backup Service combines the advanced capabilities of Data Protection Manager with the state-of-the-art security and availability facilities of the QTS Internet Data Center in Sacramento, California to deliver continual, transparent backup for as much as 2.5TB of critical data from one or several of your Windows servers. Progent's managed service package includes all setup, management, and tracking required for a complete offsite backup solution.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

Broad Expertise in Microsoft's Leading Server Solutions
Progent provides in-depth experience with Microsoft’s popular server platforms and applications. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Windows 2008 R2 engineering services, Microsoft Windows 2003 assistance, Windows 2000 upgrade support, Microsoft Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, Exchange 2007 maintenance, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the initial product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer advanced online support to assist businesses of any size to integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid architectures that utilize physical IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange and Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably following industry best practices.

Mac OS X Consulting
Progent's experts in Apple Mac technology can provide Mac OS X users a variety of technical services such as desktop support, help with Mac OS X application software, security and connectivity expertise, co-existence with Windows-based environments, and custom education. For small business networks based exclusively on Macintosh OS X or for networks utilizing a combination of Macintosh, Linux, and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring and managing a network infrastructure that is reliable, secure, efficient, and aligned with your business needs.

Microsoft Dynamics GP Programming and Support
Progent can provide a MS Dynamics GP consulting expert to assist you to maintain and improve your Microsoft Great Plains-based business information solution. Progent can also assist you to architect and deploy a smooth Microsoft Dynamics GP migration from a legacy accounting package so that you preserve your data, improve your protection, improve your financial reporting and analytics, take full advantage of Microsoft Office support, and eliminate network disruption by designing and adhering to an intelligent upgrade strategy.

Progent's Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of affordable remote support services to assist your organization to manage your legacy Microsoft Word environment or help you to upgrade to a newer version of Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility problems between various versions of Word, interfacing Word with other Microsoft Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and online Microsoft Office Word training tailored for your special requirements.

SQL Server Software Development
Progent's Microsoft-certified SQL Server application programmers can assist with each aspect of building and managing SQL Server-powered applications. Progent follows industry best practices using Microsoft's .NET architecture to create extensible, manageable custom software applications and to complete software projects on time and within your budget. Development support available from Progent for Microsoft SQL Server applications includes functional specs, database modeling, ETL development, data integrity, T-SQL programming, software configuration, storage management, performance optimization, backup/recovery strategies, clustering, replication, security, and business continuity.

Contact a Progent Computer Support Expert
To learn how to contact a Progent network support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Help.














© 2002- 2017 Progent Corporation. All rights reserved.