For business networks located anywhere in the state of Nebraska, Progent's Microsoft and Cisco qualified engineers can provide remote phone support and troubleshooting to repair your network systems problems quickly and affordably. Progent has developed top-notch skills, advanced software utilities, and support databases to identify and fix computer network problems while avoiding the expense and delays normally associated with in-person technical service dispatches.

If your Nebraska company is located outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local network support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent’s staff of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.

Remote Support for Microsoft and Cisco-based Network Environments
Progent’s Technical Response Center offers expert online technical support for Windows and Cisco-based networks anywhere in the U.S. Progent's certified engineers have the experience to help you to troubleshoot and solve difficult network problems rapidly and cost effectively. The breadth of technical expertise offered by Progent's team of consultants makes it possible to escalate even the toughest issues to appropriate specialists as necessary. Whether you need one-time phone support and online troubleshooting or continuing access to a Helpdesk Technical Response Center, Progent's experts can provide your small business with enterprise-level support without the cost and administrative overhead of running a big in-house IT group.

Planning and Configuration Consulting for Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point experts offer online and onsite support to assist businesses of any size to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or computing device. (Check out Cisco Meraki switches integration.)

Citrix Virtual Windows Desktop Consulting
Desktop and application virtualization platforms offered by Citrix permit fast provisioning of new client computers, rapid publication of new applications and updates, streamlined desktop image management, quick restoration after client hardware failure or loss, reduced capital investment in and longer useful life for desktop PCs, consistent performance, tight control and enforcement of security policies, and the ability to prevent sensitive corporate or government data from leaving the data center. Progent's Citrix-certified XenDesktop consultants and XenApp experts can assist your IT staff to evaluate, pilot, deploy, administer, and troubleshoot Citrix virtual desktop technology and can assist you with additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

Full Array of Security Help
Progent's CISA, GIAC, and CISSP certified security consultants can help your company to perform comprehensive security assessments, restore operations rapidly from compromised security, set up firewalls, set up secure techniques for off-site and mobile connectivity, install spam filtering and email encryption, and craft a company-wide security strategy built around round-the-clock automated network monitoring.

Immediate Support for Urgent Issues
With Progent’s urgent remote computer troubleshooting services, your company can get immediate help for problems that are causing lost productivity. Online help does away with the lengthy wait and higher cost associated with on-site computer help. For day-to-day administration work, Progent’s remote support consultants can perform most jobs within a few minutes of a request, instead of requiring your company to live with a problem for up to a day for on-premises support to arrive.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite team of Cisco certified CCIE consultants have earned an accreditation reserved for only the most capable specialists for planning, configuring, implementing, and troubleshooting a diverse range of Cisco network and interconnectivity products. There are only 7,000 CCIE’s worldwide, and achieving this distinction requires extensive verification of competency through written examinations and hands-on testing to ensure that CCIE’s can apply theory to real-world situations. CCIE’s have a foundational knowledge of core networking concepts and protocols that allow for quickly crafting multi-vendor solutions.

MS Project Server Integration
Progent's certified Microsoft Project Server experts offer advanced remote and onsite support for Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Project Professional and Project Web App set up, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, plus Office PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE engineers to help you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile workers so they can use Microsoft Project Server to work together securely and productively. Progent's certified security experts can help you to adopt and enforce security policies that protect important business information without interfering with the productive exchange of authorized information.

Simple Sign-on and Billing Model
Progent makes it easy to become a client. Progent requires no complex contracts, no minimum commitment, no retainer fees, and no minimum job fee for services provided during normal working hours. All service time is documented in detail and billed to the actual minutes used. Per-minute invoicing eliminates situations where clients pay major bucks for fast fixes. Your company is billed exclusively for the services you are provided.

ProSight Systems Watch Automated Server and Desktop Monitoring and Management
ProSight Systems Watch is Progent’s server and desktop and management subscription service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight Systems Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact productivity.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

Security Inventory Evaluation for Small Business Networks
Progent offers two low-cost service packages designed to enable small companies to receive a professional network security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive test of your network from outside your firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a system scan from a secure machine within your company firewall to assess vulnerabilities to internal assaults. Both security inventory packages are configured and run from a protected remote site.

Consulting Services for System Center 2012 Operations Manager
Progent's Microsoft certified SCOM 2012 consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager consulting services to help you to migrate smoothly from Operations Manager 2016 to Operations Manager 2016.

Windows Server 2012 Consulting Support
Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security plan, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to assess the value of Windows Server 2016 for your environment and plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers offer advanced online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small organizations and campus LANs to enterprise data centers and ISPs. Progent can assist you to deploy Cisco's rapidly improving switching technology to realize the throughput, scale, resilience, virtualization, data protection and manageability required for your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting services. To find out about Progent's consulting and support services for Cisco's Nexus line of data center switches, refer to Cisco Nexus switch consulting services. To learn about Progent's support for Meraki switches, refer to Cisco Meraki switches integration.

Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Help.














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