For business computer networks located within the state of Nebraska, Progent's Microsoft qualified technicians can deliver remote phone help and troubleshooting to resolve your network problems quickly and affordably. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and resolve network problems without the expense and delays associated with on-site service calls.

If your Nebraska company is situated outside of the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s team of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a varied range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

Progent's Online Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of remote support services to assist your organization to plan, develop, pilot test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and fix compatibility problems between various releases of Office Excel. Progent offers on-demand support to clients who need a fast solution to a stubborn issue related to Office Excel and Progent also offers comprehensive project management services for migrating or developing mission-critical application software based on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.

Consulting Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, develop processes for building and installing VMs and hosts, design high-availability scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can help with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco Voice over IP phones and video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, and integration with Exchange Server.

Microsoft Windows 8.1 Migration and Integration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of network consulting services to help companies of all sizes to install, manage, and support IT systems that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create test labs to assess Windows 8.1 and develop and manage Windows 8.1 migration projects following proven methodologies. Progent's consultants also offer Windows 10 migration support.

PC Desktop Support Services
Progent's desktop support team can help your company to set up workstations, notebooks, or handheld computers individually or assist your business to design and carry out a mass move to a current edition of an operating system or a new release of an important desktop program. Progent's certified PC consultants can install titles from the Office line of end-user products or Microsoft Dynamics accounting and customer relationship programs on your workstations so they integrate efficiently with all Microsoft applications, products from third-party vendors, SQL databases, and key services throughout your network. As an example, Progent can configure Microsoft Outlook on a desktop or laptop to match both the usage profile of your employee and the protection policies of your company. Progent can also provide remote and in-person troubleshooting services for desktops.

Amazon AWS Integration Consulting
Progent's Amazon AWS planning and integration experts can provide cost-effective remote support to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide as-needed support or Progent can provide comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

Comprehensive Documentation of Services Provided
Progent produces full and meaningful reports of all support activity to make sure clients don’t ever feel like a hostage to their support company. Progent sends email accounts of services immediately after finishing each service task, and also encloses a hard copy along with monthly billings. Comprehensive network service documentation makes it easier for clients to transfer to a new service organization or assume increased service responsibilities internally. Good support reporting also give management the visibility needed to determine the value of support services and develop more realistic IT budgets.

MS SQL Server Application Programming
Progent's certified SQL Server application developers can help with each aspect of creating and maintaining SQL Server-powered database applications. Progent adheres to industry best practices within Microsoft's .NET architecture to develop extensible, manageable line-of-business software applications and to finish application projects on schedule and on budget. Development support available from Progent for SQL Server environments includes requirements analysis, logical and physical modeling, ETL development, data migration, T-SQL coding, software installation, storage management, tuning, backup/recovery strategies, clustering and virtualization, synchronization, security, and fault tolerance.

Progent's Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 experts can assist companies of any size to integrate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast return on investment and promotes better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server. Progent's consultants can also help you fix compatibility issues with different versions of Microsoft Office desktop and can provide live online Office and Office 365 instruction to individual users and teams.

Consulting and Support Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by providing centralized, cross-platform tracking of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to help organizations of all sizes to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can assist you to migrate to Operations Manager 2016 from older releases or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure integration and Amazon AWS hybrid cloud solutions.

Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for remote or on-premises assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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