For small business computer networks located throughout the state of Nebraska, Progent's Microsoft certified technicians can deliver remote phone support and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to diagnose and repair network problems without the cost and time delays normally associated with in-person technical service visits.

If your Nebraska organization is situated outside of the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer network support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

Help with Choosing an ISP and a Service Plan
Progent can provide the cost-effective support of remote Internet connectivity experts to help your organization to assess or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Consulting Services for SCVMM 2012
Progent's SCVMM 2012 consulting experts can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to move from a legacy version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to plan and implement an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of stronger security capabilities, more affordable VMM storage fabric, and other improvements.

Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a variety of dedicated servers and network equipment intended to be used remotely or on premises to facilitate system testing, evaluations, performance testing, troubleshooting, disaster recovery planning, training, and additional purposes to help Progent's clients succeed with large-scale projects.

MySQL Database Application Development and Database Administration Services
Progent's certified MySQL database consultants offer a variety of budget-friendly services to assist organizations of all sizes to enhance the business benefit of MySQL technology. Support services provided by Progent for MySQL systems cover DBA services, software programming, and database migration help.

ProSight Data Protection Services Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like IPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-level Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's Internet data center support team can enhance your systemís fault tolerance and performance by helping you choose a colocation facility that meets the specific needs of your company such as geographic proximity, space, communications, affordability, and extra additional features and services. Progentís colocation center support services are designed for companies with hardware housed at colo hosting facilities and in need of timely in-person assistance at the co-location site as well as remote support from Microsoft and Cisco qualified professionals. Progent offers a variety of co-location center support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of high availability systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage cluster configurations.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent runbook for recovering applications and services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your business to design, configure, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Responsiveness of Progent's Technical Response Center for Online Technical Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online network support services offered anywhere for both emergency as well as non-critical problems. For urgent problems that impact multiple users, crucial people, or a mission-critical program, the Technical Response Center will engage within an hour. For non-critical issues, the TRC is committed to respond in two hours or less. Under any circumstance, your ticket will be created quickly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will contact you regarding every corrected issue to confirm you are satisfied with the results and willing to close the ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.

Contact a Progent Computer Consultant
To see how to get in touch with a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.

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