For office networks located throughout the state of Nebraska, Progent's Microsoft certified engineers can deliver remote phone help and troubleshooting to solve your network systems troubles fast and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support databases to identify and fix IT problems while avoiding the expense and delays associated with onsite technical service dispatches.

If your Nebraska company is located outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local network systems support choices may be limited in expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of seasoned network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not only the technical know how needed for the job, but an expert with field proven methods for applying that expertise to provide affordable network solutions.

MySQL Application Development and Database Administration Support
Progent's MySQL software programmers and DBAs offer cost-effective online database administration or software programming services and can assist organizations of all sizes to configure and manage MySQL in a dependable network environment that offers high levels of performance, expandability, and security. Progent also has experience helping businesses port databases from Oracle to MySQL.

The Progent Test Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California is available for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate in-house resources to assemble proper test environments, the lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for regular accounts.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single point of control for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to offer a centralized solution for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy versions of VMM, design processes for building and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, testing, and training to help you to prepare for potential catastrophes, minimize downtime for your essential network functions, eliminate data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and network support staff to provide risk and business impact analysis, define dependencies, identify the resources needed to run your business, prioritize crucial network services and specify allowable restoration times, select colocation sites, set up secure offsite access capability for key employees, implement emergency notification mechanisms and assign responsibilities for staff, write a comprehensive recovery and test plan, and train management and technical staff to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools proven in Microsoft's Azure cloud.

Full Portfolio of Security Assistance
Progent's CISA, GIAC, and CISSP certified security experts can help you to perform complete security evaluations, restore operations rapidly from compromised security, set up firewalls, configure secure techniques for remote and mobile connectivity, deploy spam and virus protection and email encryption, and craft a corporate-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.

Comprehensive Reporting of Services Delivered
Progent produces complete and detailed documentation of all support activity to ensure clients don’t ever feel “captive” to their IT service provider. Progent sends e-mail accounts of services immediately after completion of each support interaction, and also encloses a hard copy along with monthly invoices. Comprehensive IT service documentation makes it less disruptive for customers to transfer to a different service organization or assume increased support duties internally. Complete service reporting also give IT managers the visibility required to assess the quality of support services and produce better informed IT budgets.

Microsoft Dynamics GP Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, works with popular smart phones and tablets, allows single sign-on with Azure AD, and tightens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and experience to address the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.

SharePoint Support Services
Progent's Microsoft-authorized SharePoint 2013 engineers, SharePoint Server 2010 developers and Office SharePoint Server 2007 support professionals can assist you to evaluate the business justification for deploying the latest release of SharePoint, consult with you on the most appropriate version of SharePoint Portal Server for your circumstances, provide setup and integration services, help you to set up MS SQL Server as a supporting DBM, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint, develop a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Helpdesk services.

Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 support experts can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, team, develop an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the benefits of Windows Server 2016 for your business and plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture.

Citrix XenServer Support Services
Progent's Citrix certified XenServer virtualization consultants can assist your company to understand the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your existing Citrix technology environment and show you how to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.

Web Site Development Consulting
If you need to revamp your company Web site, create internal web sites for functions like HR or employee training, establish a standout Web presence for a new business, or create enterprise-class, database-driven web applications, Progent can provide skilled and experienced web architects and developers. Progent's consultants can also assist you to support your web solutions by designing and managing a protected, dependable server and communications environment featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web site authoring tools. For database-driven web applications, Progent can provide the services of certified SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Progent's Consulting and Training Support for Microsoft Office and Office 365
Progent's Microsoft Office and Office 365 experts can assist businesses of any size to integrate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides fast ROI and promotes better business outcomes. Progent can help your company to interface Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Office and can provide customized online Office and Office 365 training to individuals and teams.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent computer support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Help.














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