For small business network systems located within the state of Nebraska, Progent's Microsoft and Cisco authorized professionals can provide remote phone support and remote troubleshooting to repair your network systems issues quickly and affordably. Progent has acquired world-class expertise, advanced software utilities, and support knowledge bases to identify and repair IT problems without the high cost and time delays associated with on-site technical service calls.

If your Nebraska company is situated outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local computer network support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Immediate Support for Urgent Problems
With Progentís urgent online network support services, your company can receive immediate help for problems that are causing lost productivity. Remote support eliminates the lengthy wait and higher cost required for on-site computer help. For day-to-day network administration work, Progentís off-site support engineers can perform most jobs within a few minutes of a request, instead of forcing your company to wait for hours for on-premises help to arrive.

Help with Selecting an Internet Service Provider and an Internet Service Plan
Progent offers access to the cost-effective services of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Advanced Project Management Consultants
For enterprise customers looking for high-level project management assistance, Progent can provide the services of veteran information technology experts with years of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist businesses to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can show you how to design a disaster recovery plan to prepare for a complete site outage. Progent can help you create a comprehensive disaster recovery solution that incorporates scheduled disaster recovery assessments and testing so that if a disaster takes place, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also help you to build an affordable, high-availability system architecture that takes into account availability issues involving a broad array of infrastructure technologies and procedures. Progent's business continuity experts can assist your company to deal with the broader issues related to keeping your business running following a catastrophe by addressing not just information technology concerns but additional issues like notifying key staff members, moving into alternate office space, acquiring emergency vehicles, hiring substitute employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for regular accounts.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably following leading practices.

Eliminate Reliance on an Individual Freelance Consultant
By developing a partnership with a full-service network consulting and support firm like Progent as opposed to an individual freelance consultant, your company is assured fast availability of experienced experts whenever you require them. You no longer have to worry that illness, classes, time off, or conflicting priorities with other clients will leave you without help when you have a crisis.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the work needed for IT administrators to deploy applications so that they are consistent throughout a corporate workforce, offer the power to control access to critical data, and enable fast installation of new or updated workstations. With Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines desktop connectivity, enhances responsiveness, strengthens data security, unifies administration, and offers a nearly seamless client experience. Progent's Windows Server 2008 R2 engineers can help you to assess the business advantages of Microsoft's virtual desktop solutions, set up test and production environments, improve your system architecture to support virtualized desktops effectively, evaluate and remediate security issues, and educate your network administrators to follow best practices to achieve maximum payback from desktop virtualization.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to migrate from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value. Progent also offers SCVMM 2016 migration expertise to assist your organization to plan and carry out an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance capabilities, high availability VMM storage options, and other improvements.

ProSight WAN Watch Network Infrastructure Management
ProSight WAN Watch network infrastructure management service makes it easy and affordable for small and mid-sized businesses to map, track, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance problems. Find out more about the entire ProSight line of low-cost network management outsourcing services for small and medium-size organizations.

ProSight Managed Services for Network Monitoring and Management
Progent provides a selection of affordable, fixed-price services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. Progent's ProSight series of network management outsourcing services covers all critical aspects of modern networking including email protection, threat defense based on machine leaning, patch management, cloud-based backup/recovery, infrastructure monitoring and management, virtual machine hosting, and network documentation management. To read Progent's eBook about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Responsiveness of Progent's Technical Response Center for Remote Technical Support
Progent's Technical Response Center is dedicated to delivering the highest quality of online computer support available for both urgent and non-critical issues. For urgent issues that impact many workers, crucial people, or a line-of-business application, the Technical Response Center is set up to respond within an hour. For non-critical issues, the TRC is committed to respond within two hours. Regardless of criticality, your ticket will be created quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on every resolved problem to confirm you are comfortable with the outcome and willing to close the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE integration consultants can assist organizations of any size to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable online or on-premises expertise to help businesses to migrate smoothly to an advanced communications network that offers fast ROI. Progent's Gold-certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

Microsoft System Center 2016 Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager planning and installation and Intune consulting to centralize and streamline the management of your desktops and Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2016 from a legacy device and application management platform or assist you to enhance your current SCCM 2016 ecosystem to accommodate your evolving IT needs.

Talk to a Progent Computer Consultant
To learn how you can get in touch with a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.