For small company network systems located anywhere in the state of Nebraska, Progent's Microsoft and Cisco certified professionals can deliver phone support and remote troubleshooting to repair your network problems quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to troubleshoot and repair IT problems while avoiding the expense and delays normally associated with onsite service visits.

If your Nebraska organization is situated outside of the larger metro areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of clients. This means you obtain not only the technical know how needed for the task, but a professional with proven methods for applying those skills to provide excellent network solutions.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting experts can provide online and onsite consulting to help you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to support your existing reporting system, assist you to migrate reports from a discontinued reporting product to a modern one, and provide custom remote training to meet your specific requirements. Progentís management reporting and analytics consultants can provide experience in the leading BI reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.

ProSight IT Asset Management for Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about Progent's ProSight family of managed IT services for small and mid-size organizations.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help your business to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.

Best Practices Followed by Seasoned Engineers
Many organizations located far from areas with plentiful expert consultants resort to poorly trained or inexperienced local consultants for critical computer network support. This can result in a network that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average more than ten years of hands-on industry background, in the trenches of network support, providing an extensive array of information system tasks for a broad mix of customers. This means that with Progent you receive not only high-level network engineering skills, but an engineer who understands computer industry best practices in using those skills to solve real-world information system problems successfully and in a consistent fashion.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, your company can receive instant help for issues that are causing network disruption. Online help does away with the lengthy wait and increased cost associated with on-site network support. For day-to-day administration tasks, Progentís off-site support consultants can finish most jobs within minutes of a request, instead of requiring your company to live with a problem for hours for on-site help to show up.

Easy Sign-on and Billing Structure
Progent's easy per-minute billing policy has no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other additional fees that increase support costs. For remote support from Progent during regular business hours, you only get billed for the actual time spent working on your issue. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when a Progent consultant is actually onsite solving your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you may be billed for our consultant's travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located throughout the entire Northern California service territory, an available engineer is typically near to help. Progent can also dispatch on-premises support to the majority of zip codes in the U.S. within one business day of receiving a support request. Progent's remote support team has provided assistance to small businesses in every state (Refer to Progent's nationwide testimonials.)

Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, installing ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

System Center Data Protection Manager (SCDPM) Consulting Support
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can assist you to design, deploy, manage, and troubleshoot a multi-site backup/restore system powered by SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

Progent's Client Testimonials
Progent has delivered remote or onsite network support service to companies in every state in the country. Many of these clients have expressed their appreciation to Progent via testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to learn what they say concerning the high level of Progent's IT services

Office Access Database Application Programming
Progent's Microsoft Access consulting experts offer economical online consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for Access application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored online training for Office Access application programming and database administration.

SQL Server Software Programming
Progent's SQL Server application developers can help you to create and support database applications that utilize the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to create efficient, manageable SQL Server applications and knows how to work with a client's IT staff to complete projects in a cost effective and cost-effective manner. Progent for can assist your company to build SQL Server solutions by offering a wide selection of professional services including requirements analysis, logical and physical modeling, normalization, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, partitioning, reusable schema, synchronization mechanisms, security and compliance, and business continuity.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager planning and installation and Microsoft Intune integration help to centralize and simplify the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older device and application management platform or assist you to enhance your existing SCCM 2016 ecosystem to accommodate your evolving IT requirements.

Microsoft Exchange 2013 Migration Services
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact vital IT areas like manageability, availability, compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide remote or onsite support to assist your organization to manage, optimize and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

Contact a Progent Network Support Expert
To see how to access a Progent computer consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Network Support.














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