Additional Topics of Interest

Nationwide Support Small Office IT Support
District of Columbia Information Technology Outsourcing Company

Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified service professionals provide phone help and remote secure network connection to isolate and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.

Start-Up Company Small Business Network Consulting Firm
Small Business Network Consulting Firm in Santa Clara County

Les Kent has a 25-year history of effective technology integration, corporate administration, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions while working as a system designer, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.

Windows, UNIX, Solaris On-site Technical Support
Windows, UNIX, Solaris Computer Consultants

If your company has a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a wide range of security areas such as security management practices, security design and models, connection management products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or ISSAP certification have demonstrated the experience and theory to deliver effective security support and engineering services.

Consultant Services for Call Center
Technical Consultant in Sacramento

Progent's Virtual Helpdesk support services are a seamless extension of your internal IT support staff. Virtual Help Desk can include advanced call center services such as a special telephone number with custom greeting. Progent will also send calls directly to staff technicians who are specifically provisioned and trained to support your account. In addition, Progent's Help Desk Call Center professionals can use trouble tickets with any customer trouble ticket system for seamless integration with your internal network services organization. Advantages of Progent's Virtual Computer Support Helpdesk services include professional Microsoft and Cisco Help Desk Call Center expertise the minute you call, seamless expansion of your internal resources, front-line help for urgent client problems, and per-minute billing.

Solaris to Windows Upgrade Help
Solaris Upgrade Consultants Petaluma, CA

Progent can assist you to design and execute an efficient migration from a Solaris-powered information system to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to guard your data and minimize productivity discontinuity by designing an efficient transition strategy that protects your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, transition strategy and validation, Exchange migration services, information and application migration, and processor and storage system transition and consolidation.

OS X Professional
IT Services in Mountain View

Progent's experts offer Apple Mac users a range of services including desktop support, Apple OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. For computer environments built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft certified professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.

Configuration for Microsoft Dynamics SL
Navision Support Outsourcing

In addition to offering Microsoft Dynamics GP specialists, Progent can supply consultants experienced in Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's experts also can help you build and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.

Microsoft Consulting Best Practices Information Technology Consulting Firms
Computer Network Consultants

Progent’s team of Microsoft and Cisco qualified consultants average more than a decade of real-world professional experience, at the front lines of IT service, executing a broad variety of technical projects for a large mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a consultant with proven methods for applying computer knowledge to solve actual IT problems rapidly.

Windows Mobile 2003 Network Engineer
Windows Mobile Engineer San Francisco

Progent’s professionals provide expertise in multiple disciplines related to mobile connectivity such as system architecture, Activesync, wireless security, wireless email, Windows Mobile 2003. PDA integration, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by applying their wireless experience to help you choose and configure wireless access solutions that fit the needs of your company. Progent can also tune your network infrastructure so that mobile PDAs perform better.

One-On-One Training for Operating System
Training San Francisco

Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has little competition. Medium-size companies who work with trusted freelance service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more reliable, protected, and efficient.