Why Get a Network Support Package from Progent?
For small businesses, mid-size businesses and startups, Progent offers comprehensive outsourcing services that give you fast access to technical expertise without forcing you to hire, train and maintain a full in-house IT staff. Progent's network support packages offer these features and benefits:
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| FEATURES |
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BENEFITS |
Network assessment to ensure that your network meets professional standards of security and remote access |
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By making sure that the appropriate hardware service contracts are in place and that your network has secure high-speed remote access, Progent sets the stage for quick resolution of hardware problems plus fast and affordable technical support thanks to remote monitoring and troubleshooting.
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24x7 server monitoring using Microsoft System Center Operations Manager to anticipate problems before they disrupt your business |
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Operations Manager increases the availability of business-critical applications by proactively identifying and helping to resolve problems before they can bring down a server. Progent can save you money by helping you create rules-based scripts that allow Operations Manager to take complex corrective actions which would otherwise require the manual intervention of technical personnel.
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Optional Help Desk Services from Progent's technical experts
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Keep network users productive with professional Help Desk Services. Because Progent has extensive networking and applications capabilities, Progent's certified professionals can respond quickly to escalation points with field-level experts.
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Security audit to help protect your network from hackers and viruses |
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One of Progent's Microsoft Certified Systems Engineer will perform a security audit on your key network servers and generate a report so you can see where you may be vulnerable.
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Installation of Service Packs and security updates for servers and applications |
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Progent will make sure that your IT network is kept up to date so that you eliminate software bugs and security holes as soon as they are discovered.
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Discounts on Progent’s remote and on-site troubleshooting services |
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When you need troubleshooting expertise from Progent's certified professionals, you will receive service discounts and priority attention.
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Access to Progent’s team of Microsoft-certified system engineers and technicians |
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Reduce technical risk and build a solid network infrastructure by working with Progent’s team of Microsoft-certified consulting and service experts. Progent's long experience delivering business solutions based on Microsoft technology ensures that your IT network will have maximum availability, performance and security.
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To see an example of how Microsoft Operations Manager helped a Northern California business achieve enterprise-class system support, read the
Operations Manager Case Study.
To learn more information about Progent's Network Support Outsourced Services Options centered around Microsoft System Center Operations Manager, call 1-800-993-9400
or send email to operations-manager-help@progent.com.
