Nevada Network Consulting for Small Office IT Network Systems: Remote Help and Troubleshooting
For small company networks located anywhere in the state of Nevada, Progent's Microsoft and Cisco certified professionals can provide phone support and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has developed world-class expertise, advanced software tools and support databases to identify and resolve IT problems without the expense and delays normally associated with on-site service dispatches.
If your Nevada company is situated beyond the larger metropolitan areas such as Las Vegas, Henderson, Paradise, or Reno, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s staff of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Phone Support and Remote Network Management
Progent's phone support and remote troubleshooting services give your company the greatest leverage for your Information Technology budget. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Helpdesk Call Center, Progent's experts can provide your company with enterprise-level support without the high cost and management overhead of maintaining a large in-house IT organization.
Full Portfolio of Security Services
Progent's certified security consultants can help you perform comprehensive security audits, recover quickly from intrusions, configure safe techniques for remote and mobile access, deploy automated software for protection against viruses, spam, and directory harvest attacks, and craft a security strategy with 24x7 monitoring.
VPN Access for Popular Remote Access Gateways
Progent engineers can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the team members at Progent's Technical Response Center to access your computer network remotely without compromising system security.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for the most proven experts for designing, architecting, configuring, implementing, and troubleshooting a wide range of Cisco network and interconnectivity solutions. There are only 7000 CCIE’s worldwide, and attaining certification involves comprehensive proof through written testing and hands-on lab testing to ensure that CCIE’s can apply knowledge to real world problems. CCIE’s have a strong base knowledge of core networking technologies and protocols that allow for rapidly developing multi-vendor solutions.
Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service support organization such as Progent rather than with an individual freelance consultant, you are assured timely access to experienced experts when you need them. You do not have to be concerned that sickness, training, vacations, or priority conflicts with other clients will leave you without help during an emergency.
Linux Consulting and Windows/Linux Integration
If your business network combines Linux technology with Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, enhanced performance and tight security. If you are developing Linux applications on a network that includes Microsoft-based servers, workstations and applications, Progent offers full-service support outsourcing that allows you to concentrate on your area of high-value expertise.
Detailed Documentation
Progent provides full and detailed documentation of all support work to ensure customers don’t ever feel “captive” to their support organization. Progent sends email documentation of services performed shortly after completion of each support interaction, and also sends a printed copy along with monthly billings for accounting purposes.
Network Monitoring Expertise
Progent offers an assortment of Network Support Packages based on the advanced monitoring capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your and identifies problems before they can disrupt your network.
Round the Clock Support for Maximum Network Availability
For companies with line-of-business applications, Progent offers online support services on a 24x7 basis. Combined with Progent's automated 24x7 server monitoring package, this service can help promote the maximum network uptime.
Apple Mac Support
Progent's consultants can provide Apple Macintosh users a variety of services including desktop support, help with Macintosh applications, security and connectivity consulting, integration with Windows-based networks, and one-on-one training. For business networks based exclusively on Macintosh OS X or for environments utilizing a mix of Macintosh, Linux and Microsoft powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, setting up and maintaining a network system that is reliable, safe, fast and aligned with your business goals.
Sun Solaris Support Services
Progent offers your small business access to expert certified Sun Solaris engineers, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and CISA certification. Progent’s can provide consultants to support Sun Solaris co-existence with Windows and Linux-based networks and can also help you plan migrations between UNIX and Windows-based environments.
Experienced with a Broad Spectrum of Small and Mid-size Business Networks
Progent’s expert engineers have provided Information Technology support services to thousands of companies in hundreds of diverse industries, giving Progent a unique real-world perspective on what technology solutions work and which ones don’t.
Progent’s Cisco-certified technology consultants offer help for Cisco routers that includes integration and support services plus expert Cisco IOS software consulting. Progent's services for Cisco routers include design help for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Cisco routers for small to mid-size organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small offices and remote workers to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are designed to offer a cost-effective, integrated e-business solution for small and medium-sized businesses. They provide versatility and manageability to meet complex e-business requirements, such as seamless data/voice/video/fax integration, high-performance broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a family of modular multiservice access routers for remote offices, offering versatile local area network and wide area network configurations, multiple security selections, and an array of high performance CPUs. The Cisco 3700 Router Series is a family of modular, multiservice connection platforms for mid-sized and large-sized organizations. With over 70 modular interface options, the Cisco 3700 product line delivers solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Progent's E-Mail Guard is founded on Postini's managed services, which utilize patented pass-through technology versus the store-and-forward technique for protect you from spam, email viruses, DHA attacks, and Denial of Service Attacks. Under Postini's system, e-mail sent to your e-mail server is processed on the fly at Postini's protected Email Processing Center. Postini’s Connection Manager technology utilizes heuristic rules analysis to identify behavior profiles associated with Directory Harvest Attacks and immediately filters Directory Harvest Attack messages. Postini's Content Filter then separates spam and viruses from acceptable email using a memory-resident process that requires mere milliseconds.
Progent’s Cisco-qualified technology professionals offer wireless consulting services for Cisco WAP and wireless bridge technology. Cisco supplies access points that have either solo 802.11g transceivers for as high as 54 Mbps of throughput or dual-radio access points supporting both 802.11g and 802.11a for up to 108 Mbps of bandwidth. Progent’s Cisco wireless professionals can offer help for the whole line of Cisco 802.11g wireless access points and wireless bridges including the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, plus any Cisco 802.11b Wireless Access Point device. The Cisco Aironet 1130AG Series and 1230AG Series access points are designed to protect present and future network architecture investments. The 802.11a transceiver supports data rates of as much as 54 Mbps on 12 free 5 GHz channels to provide fast performance plus maximum scalability. The 802.11g radio supports throughput as high as 54 Mbps in the 2.4 GHz band. When using an 802.11g transceiver, the access point may be installed to handle only 802.11g clients for high-performance scenarios, or, for better economy, it may be configured to support both 802.11g and older 802.11b technology.
Progent's certified Systems Management Server consultants have in-depth background helping small and mid-size companies save time and money by deploying Microsoft SMS 2003 to manage configuration and change tasks. Progent can show you how to install Systems Management Server 2003 to reduce change and configuration management costs, enhance system security, maximize productivity by keeping software current, enforce compliance with product licenses, and track program usage patterns to help you arrive at smart buying decisions. Progent can show you how to profit from SMS 2003's cost-saving features for automated software deployment and application deployment, security update control, asset management, plus software and hardware inventory. Progent's experience with offsite support can further amplify the economic benefits of Microsoft SMS 2003 and Progent's CISSP-certified consultants and CISM-certified security professionals can show you how to develop a complete security plan that incorporates the powerful security features of SMS 2003. Progent also offers world-class consulting for Microsoft Operations Manager (MOM), which is a key part of Microsoft's System Center 2005 solution for integrated network management.
Progent's Microsoft and Cisco qualified network consultants offer a wide array of expertise covering the fundamental network technologies required for small business IT systems. Progent's baseline services include network integration, Microsoft Exchange consulting, network protection expertise, and Help Desk outsourcing. Progent's Application Experts Team offers professional consulting support in special application fields such as ERP, MRP, custom financial systems, Customer Relationship Management, Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. Progent can also provide small organizations with part-time Chief Information Officer services.
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution provided improved bandwidth and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help medium-size and large companies develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the various top level Help Desk application programs available and decide what products may be excessively expensive, lack key capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk team for special projects or to fill in for vacationing or indisposed workers.
The clustering technology built into the high-end editions of MS Windows Server 2008 is radically redesigned to streamline the installation, setup, and maintenance of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved features include cluster Validation, easier configuration and deployment, unified cluster administration, new cluster architecture for increased uptime, hardened protection and quorum structure, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, plan and implement a deployment, train your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a business continuity plan.
The global leader in IP connectivity, Cisco offers the industry's most complete range of products and technologies for enabling ISPs to deliver highly secure, flexible, value-added voice, video, and data products. Progent's Cisco-certified network consultants have extensive background addressing the distinct needs of Internet Service Providers by helping Internet Service Providers to architect, implement, and support high-availability, extensible network environments appropriate for shared public networks.
VMware Small Business Computer Consulting Companies Guru Livermore
With virtual servers, businesses can run many virtual servers on one actual server. Virtualization technology allows companies to enjoy all the benefits of server segmentation, while avoiding the expense associated with purchasing extra server equipment. Other key server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can help you with all areas of server consolidation and management to allow your company to cut expenses and save time.
Progent's certified ISA Server 2006 experts can help you to design, install, and manage an implementation of Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and manageability that your business requires.
