If your company information network is in the state of Nevada you can depend on quick online help from a UNIX or CCIE-certified support specialist to help with emergency problems affecting your IT network. Progent maintains among the most extensive teams of UNIX and CCIE-certified consulting experts available remotely of any independent service firm in the United States. Rates are reasonable, billing is by the minute, sign-up is quick, and service is unbeatable.

If your Nevada office is based far from more populated urban areas such as Las Vegas, Henderson, Paradise, or Reno, access to UNIX or CCIE-certified engineers may be problematic during an urgent situation. This can result in a loss of productivity for your company, upset clients, idle workers, and distracted executives. By contacting Progent, you have access to a qualified consultant who can deliver help whenever you require it to get your network operating.

Since Progent bills for online help per minute, your company pays only for services received. Progent requires no service activation surcharge. Some online support companies apply significant minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing policy do away with big invoices for fast repairs.

If your Nevada company needs remote help for UNIX/Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's experienced staff of remote support engineers possesses a broad range of in-depth computer skills. This allows Progent's remote technical support experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party service firms or with the internal IT resources usually available to small or mid-size businesses. Progent has developed the technology and skills to fix problems economically in many different network environments that feature mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE engineers have earned professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Professional.

In order to assist companies who run networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote support group can provide the services of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent offers online contact with engineers who have been awarded major security credentials including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems allows service escalation, if needed, to specialists with sufficient background to resolve particularly tough support calls. This speeds up remediation of emergency problems, avoids network downtime, and reduces maintenance invoices.

For companies anywhere in Nevada, Progent allows immediate remote communication with UNIX, Linux, Sun Solaris, Mac specialist for urgent assistance to repair computer problems that are damaging your business but are not within the scope of your in-house IT support organization. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-qualified support professionals can interface with your system using the latest remote troubleshooting tools in order to perform fast and economical evaluation and repair of critical computer problems.

Services Progent's Remote Support Experts Can Offer Your Nevada Company
Progent's online professionals can offer advanced help for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft technologies such as:

Remote Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based network support team can assist Nevada small businesses with a comprehensive set of computer products and technologies such as system architecture, messaging support, security expertise for networks and business operations, Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, VMware products for processor consolidation and centralized administration, and transitioning from dated applications to contemporary solutions based on newer versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's service professionals can provide online technical help for computers powered by popular derivatives of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who earn this prestigious credential by completing strenuous testing supervised by Cisco. In most cases Cisco CCIEs work for big corporations or national Internet service providers, and so their skills are not readily available to small and midsize businesses.

Progent is one of the rare IT technology consulting organizations that ensures that Cisco CCIEs are available to help small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by phone so your company can receive timely support for critical network problems that are disrupting your productivity but are beyond the comfort zone of your ordinary IT maintenance group. Progent's CCIE engineers can access your network by utilizing the latest on-line troubleshooting technology to execute rapid and economical analysis and remediation of serious network trouble. To see additional information on Progent's expertise in Cisco network appliances, refer to Cisco Technology Professional Services.

Gold Partner for Online Technical Support for Windows
Progent's Microsoft-qualified remote support professionals can provide computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, SharePoint Server application development, Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Experts
Progent offers you contact with accredited CISM, CISSP and ISSAP security professionals who offer a range of security solutions that can enhance the protection of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or help you to revive quickly from an assault. Security solutions provided Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; establishing secure architectures for off-site and mobile access; securing your email infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock automated monitoring. To learn additional information concerning Progent's security support for small and medium-size businesses, refer to Progent's Consulting Support for Network Security.

Applications Services: Training, Custom Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth consulting support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, MS Word, and Excel. To learn additional information about Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Call Center Support Alternatives
Progent offers several programs for Help Desk services including UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of an effective Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can operate as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical issues, or be ready in those situations when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, evaluating or programming Call Center software products to address the particular requirements of your company, or providing temporary staff to work remotely in conjunction with your in-house Help Desk group during demanding scenarios like system upgrades. To find out more information about Progent's Help Desk Call Center outsourcing, visit Progent's Call Center Services.

Progent's Remote Service Technologies
Progent's sophisticated service reporting system includes extensive records for all service provided to Progent's customers. Every authorized Progent staff consultant has access to the details of support provided to each client by any team engineer. This history of trouble tickets and resolutions is organized as a readily accessible proprietary knowledge base that enables Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast technical support knowledge bases and to manufacturers' in-house engineering personnel that enable Progent's remote consulting experts to come up with the best resolutions promptly.

Contact a UNIX/Linux or Cisco Network Support Specialist Now
To learn how to contact a UNIX/Linux consultant or a Certified CCIE for emergency phone-based engineering support in Nevada, call 1-800-993-9400 or visit Urgent Remote Network Help.

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