For small company network systems located throughout the state of Nevada, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and remote troubleshooting to resolve your network systems problems fast and cost effectively. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve IT problems without the expense and time delays associated with onsite service dispatches.

If your Nevada small business is situated outside of the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your nearby computer network support options may be limited in technical capability, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

Juniper and NetScreen Consulting Services
Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to simplify the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that incorporate a combination of Juniper's OS platforms.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed across multiple venues with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can help your organization to assess the benefits of Ubiquitiís UniFi products for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.

CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM qualified cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that information security professionals are required to learn. CISM gives executive management the confidence that those who have qualified for their CISM certification have the experience and knowledge to provide efficient cybersecurity administration and consulting services.

Microsoft Dynamics NAV Consulting
The most recent release of MS Dynamics NAV ERP includes several new features such as Personalized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals offer programming, configuration and debugging support to enable your company to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV to additional services and applications. Also, Progent can assist your organization to create and analyze data warehouses so you can improve your knowledge of your business, attract additional customers, expand your marketing strategies, and build productive partnerships.

ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup provides small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about the complete ProSight family of value-priced outsourced network management services for small and medium-size organizations.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service companies to simplify supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, each Progent network expert has access to the technical and educational resources required to provide the best computer help available. Progent's IT outsourcing, Help Desk, Office 365 deployment expertise, and software programming services allow small business clients to benefit from the broad range of knowledge associated with the IT departments of big organizations without the significant cost and hassle of building and managing a large in-house network staff.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are hundreds of enterprise-grade data center colocation sites in Northern California and major metropolitan areas throughout the United States, and Progent's colocation center expert consultants can enhance your network's redundancy and performance by helping you select a colocation facility that meets the individual requirements of your business including geographic location, space, communications, affordability, and extra additional features and services. Progentís colocation center IT services are intended for businesses with hardware located at collocation hosting sites and requiring timely on-site assistance at the collocation site as well as online support from Microsoft and Cisco certified experts. Progent offers a selection of collocation center consulting services including network topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server cluster systems.

Team Approach to Support and Problem Escalation
Information technologies have become increasingly sophisticated. In addition, most small business networks integrate software and hardware from dozens of different vendors. All this makes computer integration and support increasingly challenging. It is unfeasible for even the most experienced engineer to have deep familiarity in all aspects of computer technology, or broad practical experience in the enormous range of hardware and software products, versions, and updates that small businesses incorporate in their information networks. Progent utilizes a team approach to computer consulting and depends on application specialists to bring in-depth knowledge when necessary to resolve the most intractable problems efficiently, at the lowest cost to your company.

ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need important updates, or resolving performance bottlenecks. Read more about Progent's complete ProSight series of value-priced managed services for small and mid-size organizations.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and tune System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist your organization to migrate smoothly from SCOM 2012 to Operations Manager 2016.

Comprehensive Documentation of Services
Progent provides complete and detailed reports of all support work to ensure clients donít ever feel like a hostage to their IT service company. Progent sends e-mail accounts of services immediately after completion of each support task, and also sends a printed copy along with monthly billings. Comprehensive network support documentation makes it less disruptive for customers to move to a different service provider or assume increased service responsibilities internally. Good service documentation also provides management the visibility needed to evaluate support services and produce more realistic IT budgets.

Mac Consulting Services
Progent's experts offer Mac users a range of services such as remote Mac desktop support, expertise with Mac software, Office 365 Outlook for Mac and Exchange Server expertise, Mac protection and connectivity consulting, co-existence between Mac and Windows environments, and individual training. For computer systems built exclusively on Apple macOS and OS X or for systems that utilize a combination of Mac, Linux, and MS Windows-based servers and desktops, Progent has the experience and knowledge to deal with the complexity of architecting, installing, and maintaining a network infrastructure that is dependable, safe, efficient, and supportive of your company's objectives.

Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, webinar training for network management personnel and end users, and post-migration technical help.

Get in Touch with a Progent Computer Consultant
To find out how you can access a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Online Network Help.














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