Nevada Network System Consulting Experts

If your Nevada small business is situated outside of the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your local computer support options may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the task, but a consultant with proven methods for applying that expertise to provide excellent network solutions.

Sophisticated Online Support Utilities
Efficient remote support tool and seasoned technicians and engineers combine to allow Progent to resolve the majority of IT problems quickly and economically. Progent is a leader in online repair and system monitoring, and as a Microsoft Gold Partner Progent's consultants have the advantage of a broad range of Microsoft support tools, technical databases, and on-going education.

Application Support
Progent's Experts Team provides consulting expertise in key software applications. By representing a single provider of IT generalists as well as subject matter experts, Progent can tailor fast, cost-effective and complete IT solutions that fit the unique requirements of your organization. Areas of expertise offered by Progent include Enterprise Resource Planning, Manufacturing Resource Planning and financial applications consulting plus consulting and customized training services for Project, Microsoft Excel and Microsoft Word.

Wide and Deep Expertise with Business Information Networks
Progent’s team of over 100 computer network consultants means clients can take advantage of the leverage of over 1,000 years of combined background and collective knowledge to repair the most vexing IT issues. Progent’s certified network engineers have the experience to come up with fixes quickly and implement them cost effectively.

PC Desktop Support Services
Progent's desktop support team can assist your company to set up desktop computers, laptops, or wireless devices individually or assist you to plan and carry out a mass move to a new edition of an operating system or an updated release of a key end-user program. Progent's Microsoft desktop consultants can configure titles from the Office suite of end-user products or Microsoft Dynamics accounting and CRM products on your workstations so they integrate productively with other Microsoft applications, software from popular vendors, business servers, and line-of-business services network-wide. For example, Progent can configure Microsoft Outlook on a desktop or laptop to support both the usage profile of your employee and the security requirements of your business. Progent can also provide on-line and in-person troubleshooting services for desktops.

Easy Sign-on and Pricing Model
Progent has made it easy to become a client. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum job fee. All service time is documented in detail and billed to the precise number of minutes utilized. By-the-minute invoicing eliminates scenarios where clients are charged big bucks for quick fixes. You are charged only for the support you get.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor given exclusively to the highest tier of companies that operate closely with Microsoft, have shown technical expertise, and have confirmed customer references. Gold Certified Partners must maintain large staffs of IT professionals who have undertaken extensive certification testing. Gold Certified Partners are given access to exclusive support and training opportunities from Microsoft and early exposure to new software for training and study purposes.

Online Support for Microsoft and Cisco-based Network Environments
Progent’s Technical Response Center provides world-class online support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified engineers have the experience to assist you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's team of engineers makes it possible to escalate even the toughest issues to the right specialists as required. Whether you need one-time phone support and remote repair or ongoing access to a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level expertise without the high cost and administrative hassle of maintaining a large internal IT organization.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s exclusive team of Cisco Certified Internetwork Expert (CCIE) consultants have earned an accreditation restricted to the most accomplished experts for planning, programming, implementing, and debugging a diverse range of Cisco networking and interconnectivity products. There are only seven thousand certified CCIEs around the world, and attaining this distinction involves extensive proof of networking skills through written exams and hands-on lab demonstrations to ensure that CCIE’s can apply theory to practical problems. CCIE’s have a foundational understanding of core networking concepts and protocols that enable quickly crafting multi-vendor solutions.

Remote Computer Network Management and Support
Remote support utilities and technologies have advanced far enough that there is seldom a need for on-premise access to equipment in order to deliver effective support service. Remote system administration and support services available from Progent include OS installations or updates, network diagnostics, data recovery, plus disk and network appliance reconfiguration. For situations that call for in person technical help, Progent can dispatch a service expert to any state and the majority of zip codes in the U.S. within one day.

One-stop Shopping for Completed Computer Network Support Services
Progent can act as a one-stop source for most IT support needs for businesses. While focused on supporting environments from Microsoft and Cisco, Progent engineers regularly deploy, configure, and maintain products from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, and Symantec. Progent also offers Apple Mac expertise and Linux consulting.

24x7 Support for Maximum Network Availability
For businesses with mission-critical network applications, Progent can provide optional online support services on a 24x7 basis. Added to Progent's automated 24x7 network server monitoring offerings, this optional service can help ensure the highest network uptime.

Remote Server Monitoring with System Center Operations Manager
Progent provides a range of network maintenance packages based on Microsoft System Center Operations Manager. Progent's automated, round-the-clock server monitoring makes your computer management proactive rather than reactive. By anticipating emerging issues before they cause system downtime, Progent's automated server monitoring can keep your network environment safe from stressful and expensive service outages.

Web Site Development Services
If you need to spruce up your corporate web, create internal web sites for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, database-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's experts can also assist your company to support your web solutions by designing and managing a secure, robust server and connectivity environment featuring remote and mobile access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training in FrontPage. Progent can also provide consultants who can help your company to develop and deploy custom eCommerce applications.

Apple Macintosh Support
Progent's Mac OS X experts can provide Apple Macintosh users a range of services including desktop support, assistance with Apple Macintosh application software, security and connectivity expertise, incorporation with Windows networks, and custom education. For business networks based solely on Macintosh OS X or for networks utilizing a mix of Apple Mac, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, setting up and maintaining a network system that is stable, safe, fast, and aligned with your business goals.