For business networks located within the state of New Hampshire, Progent's Microsoft and Cisco qualified technicians can deliver online support and remote troubleshooting to fix your network systems issues fast and cost effectively. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems without the expense and delays normally associated with on-site service visits.

If your New Hampshire business is located beyond the larger metropolitan areas such as Manchester, Nashua, or Concord, your local network systems support choices may be limited in technical expertise, or not available during a crisis. This results in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent’s team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to assist with cost effective network solutions.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on industry best practices.

Broad Experience with Microsoft's Popular Server Platforms
Progent offers broad experience with Microsoft’s popular server platforms. Progent offers Windows Server 2016 hybrid solutions, Windows Server 2012 R2 planning and deployment, Windows 2008 R2 engineering services, Windows Server 2003 design services, Windows 2000 Server consulting, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 management, Microsoft Exchange 2007 consulting services, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

Windows 8.1 Integration Support
Progent's certified Windows 8.1 experts can provide a range of technical services to help organizations of any size to install, administer, and troubleshoot environments that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can assist to create test environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans following leading practices. Progent's consultants can also provide Windows 10 planning and migration assistance.

Microsoft Virtual Desktop Consulting Services
Microsoft's virtual desktop technologies lower the work needed for network managers to deploy software programs so that they are consistent across a corporate workforce, provide the power to manage access to critical information, and allow quick deployment of additional or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines desktop access, enhances responsiveness, strengthens data security, unifies administration, and provides an almost transparent user experience. Progent's desktop virtualization consultants can help you to assess the strategic advantages of Microsoft's virtual desktop solutions, configure test and on-line deployments, improve your network architecture to support virtual clients effectively, assess and remediate security problems, and educate your IT administrators to utilize best practices to achieve a fast ROI from desktop virtualization.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtual server platforms, a world-class datacenter facility, and the support expertise of Progent's Microsoft Gold Certified consulting team to provide small businesses a comprehensive IT outsourcing alternative that improves network dependability and protection, eliminates management overhead, and cuts costs. Under Progent's Private Cloud Hosting structure, the client retains ownership of the data, the operating systems, and the applications. Since the system is virtualized, it can be transported immediately to a different physical host without time-consuming and risky reinstallation. With Private Cloud hosting, your network is not held hostage to a specific hosting service.

Common Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the popular online Cisco router support services available from Progent include configuring domain name, DHCP, routing tables, NTP, security logon banner and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing configuration, and BGP peering; upgrading router's IOS image; setting up and confirming failover; fixing VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus policy and disaster recovery strategy.

Progent's Online Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes better business outcomes. Progent can help your company to integrate Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you fix compatibility problems with various releases of Office and can provide customized online Office and Office 365 training to individual users or groups.

One-stop Shopping for Full-spectrum Computer Network Consulting Services
Progent can act as a one-stop source for the majority of IT support requirements for small businesses. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants regularly install, integrate, and troubleshoot products from leading hardware and software vendors such as Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Apple Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems consulting, and Juniper expertise.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and CUBE integration experts can help organizations of any size to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent offers affordable online or on-premises expertise to help companies to move efficiently to a productive unified communications environment that delivers fast ROI. Progent's Gold-certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync for access to a SIP PSTN trunk.

Exchange Server 2013 Migration Services
Progent offers expert Exchange Server 2013 migration support services such as ROI analysis, end-to-end project management, site analysis, cost estimates of new software licenses and equipment needed, setting up your Active Directory forest and its domains to work with your Exchange Server 2013 environment, designing DAGS that deliver HA and resilience to your Exchange mailboxes, system verification at a client's location or at Progent's testing facility, setting up transitional coexistence of Exchange Server 2013 and previous versions of Exchange Server, deployment of the new Exchange environment, deactivating the previous system, and training for customer's IT staff and users.

Contact a Progent Network Support Expert
To find out how you can access a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Help.














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