For small business computer networks located throughout the state of New Hampshire, Progent's Microsoft and Cisco authorized technicians can deliver online help and troubleshooting to resolve your computer network issues fast and affordably. Progent has developed enterprise-grade skills, advanced software tools, and support knowledge bases to troubleshoot and repair IT problems while avoiding the high cost and delays normally associated with onsite service visits.

If your New Hampshire organization is located beyond the larger metro areas such as Manchester, Nashua, or Concord, your local network systems support choices may be limited in skills, or not available during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-certified network consultants can help your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to help your business to streamline the administration and strengthen the security of your Juniper and NetScreen VPN devices, routers, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that incorporate a mix of Juniper's software platforms.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of critical files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery consulting experts can help you design a disaster recovery strategy to handle a total site failure. Progent can help you create a complete disaster recovery solution that incorporates periodic disaster recovery evaluations and testing so that if a catastrophic failure takes place, you minimize lost productivity. Progent's Microsoft and Cisco-authorized consultants can also help your company to build an affordable, fault-tolerant system solution that takes into account availability issues involving a wide range of network technologies and processes. Progent's business continuity experts can assist you to deal with the high-level problems associated with keeping your company functioning after a catastrophe by taking into account not only IT concerns but additional problems such as notifying critical staff members, locating alternate office space, acquiring replacement transportation, hiring temporary workers, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery experts can help you to create a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Consulting Expertise for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy releases of VMM, develop processes for building and deploying virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware ESXi support.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtualization technology, a state-of-the-art datacenter facility, and the support experience of Progent's Microsoft Gold qualified engineering team to give small businesses a complete network outsourcing alternative that improves system availability and protection, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the client retains ownership of the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved immediately to a different physical environment without lengthy and chancy reconfiguration. With Private Cloud hosting, you are not kept hostage to a single hosting service.

Immediate Help for Urgent Problems
With Progentís emergency online network troubleshooting services, you can get instant assistance for problems that are causing lost productivity. Online support eliminates the lengthy wait and increased cost associated with on-site computer help. For ordinary network administration tasks, Progentís remote support engineers can complete most jobs within minutes of receiving a request, instead of forcing your company to live with a problem for up to a day for on-site help to arrive.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor given only to the highest class of companies that operate closely with Microsoft, have proven their IT skills, and have verified customer references. Gold Partners are required to maintain large staffs of Information Technology experts who have undergone comprehensive certification testing. Microsoft Gold Partners are given access to special support and training opportunities from Microsoft and early access to new software for training and study purposes.

Progent's Test and Design Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento has a variety of dedicated computers and network support infrastructure that can be used remotely or on premises to facilitate piloting, assessments, capacity modeling, troubleshooting, business continuity simulation, education, and other reasons to help Progent's customers succeed with large-scale projects.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop technologies lower the work needed for network managers to install applications so they are consistent throughout a corporate user base, provide the ability to control rights to critical data, and allow quick installation of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers RDS streamlines client access, enhances performance, tightens data security, unifies management, and offers an almost seamless client environment. Progent's desktop virtualization consultants can help you to evaluate the strategic advantages of Microsoft's virtual desktop technologies, configure pilot and on-line deployments, optimize your system infrastructure to accommodate virtualized clients efficiently, evaluate and remediate security issues, and educate your IT managers to follow industry best practices to achieve a fast ROI from desktop virtualization.

One-stop Shopping for Comprehensive Network Support Services
Progent can be a single source for most IT support needs for small businesses. While concentrated on supporting environments from Microsoft and Cisco, Progent engineers regularly install, configure, and maintain technologies from leading hardware and software companies such as Check Point, WatchGuard, and Symantec. Progent also offers expertise for Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems virtualization help, and Juniper Networks expertise.

Expert Wireless Engineering and Support
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can help your IT team to plan, install, administer and repair wireless solutions that are compliant, robust, scalable, easy to administer and operate, ready to support your vital applications, and seamlessly integrated into hybrid cloud environments. Remote and onsite support provided by Progent cover a selection of wireless solutions and include smartphone integration, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or onsite help from a certified CCIE consultant to assist you to plan, implement, administer and troubleshoot converged communications networks that incorporate Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of all sizes to create collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, IP voice and video phones configuration, and wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express (CCX), and Unified Attendant Console.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent workflow for restoring services rapidly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager.

Data Backup Consultants
Progent's backup experts offer consulting support for a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent offers help for leading data protection platforms such as Acronis, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to deploy, enhance, or troubleshoot data backup systems for a variety of environments such as on-premises, remote, cloud-based, or hybrid.

Progent's Online Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word experts offer a broad selection of affordable remote consulting services to help you to maintain your current Microsoft Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Office Word, integrating Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and online Office Word training classes customized for your special requirements.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified IT experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Talk to a Progent Network Consultant
To see how to get in touch with a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Online Computer Support.

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