For small company network systems located within the state of New Hampshire, Progent's Microsoft and Cisco certified engineers can provide online help and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems without the cost and time delays normally associated with onsite technical service calls.

If your New Hampshire company is located beyond the larger urban areas such as Manchester, Nashua, or Concord, your nearby network systems support options may be limited in skills, or not available during a crisis. This results in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of customers. This means you get not just the technical skills needed for the task, but a consultant with field proven methods for applying those skills to provide affordable network solutions.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network adapted to your environment, offering your business a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, spectrum and security assessment of your existing wireless network, evaluation of your buildingís layout, testing for RF interference, RF propagation modeling, identification of the best placement for customer-specified WAPs such as Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a detailed report defining the new WLAN.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service computer consulting and support organization like Progent rather than with an individual freelance consultant, you are assured timely availability of knowledgeable professionals when you need them. You no longer have to be concerned that illness, training, time off, or conflicting priorities with different clients will cause you to be with no help when you have an emergency.

Immediate Assistance for Urgent Issues
With Progentís emergency remote network support services, you can get immediate support for problems that are causing lost productivity. Online help does away with the lengthy wait and higher expense associated with in-person technical service. For ordinary IT management work, Progentís remote support consultants can complete most jobs within minutes of receiving a request, rather than forcing your company to live with a problem for up to a day for on-premises support to arrive.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for regular corporate accounts.

Google Android Smartphone Integration
Progent's Android smartphone integration consulting have years of experience providing online and onsite assistance for organizations of all sizes who want to incorporate Android phones into their IT networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to solve network issues that involve numerous manufacturers and that entail a combination of legacy and current technology. Progent offers affordable online consulting to help you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you complete major network projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and use Android phones and tablets efficiently.

Simple Sign-on and Pricing Model
Progent makes it easy to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during regular business hours. All service time is documented in detail and billed to the precise number of minutes used. By-the-minute invoicing avoids situations in which customers pay major bucks for quick fixes. You are billed only for the services you receive.

Remote Support for Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents a major advance in making IT systems more protected and available, simpler to virtualize and manage, more expandable, and able to provide a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 professionals can provide advanced, affordable online support to assist your business get the most from the enhancements incorporated into Windows Server 2008 R2 by providing consulting, tech support, education, administration, monitoring, and security engineering services.

Best Practices Applied by Seasoned Consultants
Many businesses located away from cities with plentiful expert engineers resort to poorly trained or inexperienced local consultants for vital network support. This can result in a system that is unstable or unproductive. Progentís team of Microsoft and Cisco qualified engineers average over a decade of real-world industry background, in the front lines of IT support, performing an extensive array of technical services for a broad mix of clients. Consequently, with Progent you receive not only high-level network engineering knowledge, but a consultant who follows computer industry leading practices in using that knowledge to resolve real-world information network issues successfully and in a consistent fashion.

Linux Support Services and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your platforms to coexist peacefully for simpler administration, transparent dataflow, high availability, high throughput, and integrated security. If you are developing Linux applications within an environment that includes Microsoft-based servers, workstations, and application software, Progent offers comprehensive network outsourcing that allows you to concentrate on your area of high-value expertise.

Web Development Services
If you want to spruce up your company web, create internal Webs for applications such as human resources or employee training, establish a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's consultants can also assist your company to host your web solutions by designing and maintaining a secure, dependable server and connectivity infrastructure that includes remote and mobile access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web site authoring platforms. For database-intensive web applications, Progent offers the expertise of MS SQL Server developers, Oracle programmers and database administrators, and MySQL experts.

Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than 10 years of background designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.

After-hours Online Technical Support
Progent's affordable extended hours remote technical support program provides clients round-the-clock access to online support from Progent's TRC. Support services available beyond standard work hours include fixing issues with Microsoft-based server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office programs, network and system backup/restore, and basic routing and switching help for Cisco networking products.

Data Protection Manager Support Services
Progent's Microsoft-certified System Center Data Protection Manager consultants can assist your company to develop an effective workplace recovery strategy, implement an affordable non-stop IT architecture, configure a Microsoft Data Protection Manager-powered backup and recovery system, thoroughly test your system, educate your IT personnel or local service providers how to maintain SCDPM, or provide extensive information technology outsourcing such as remote hosting of virtual or physical SCDPM servers in Progent's secure data center.

Contact a Progent Network Support Expert
To see how to access a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Help.














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