For business computer networks located throughout the state of New Hampshire, Progent's Microsoft qualified technicians can provide phone assistance and remote troubleshooting to repair your network problems fast and affordably. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to diagnose and fix computer network problems while avoiding the cost and delays normally associated with onsite technical service dispatches.

If your New Hampshire business is located beyond the larger metro areas such as Manchester, Nashua, or Concord, your nearby network support choices may be limited in expertise, or not available during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s staff of expert network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a single point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help you with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

Windows 8.1 Integration Services
Progent's certified Windows 8.1 consulting experts can deliver a variety of technical services to assist organizations of all sizes to deploy, administer, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help set up testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects following proven methodologies. Progent's consultants can also provide Windows 10 migration support.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent’s exclusive group of Cisco certified CCIE consultants have earned a certification reserved for only the most capable experts for designing, programming, installing, and debugging a diverse range of Cisco networking and interconnectivity products. There are only about 7,000 certified CCIEs worldwide, and attaining certification involves comprehensive proof of competency via written examinations and hands-on testing to make sure that CCIE’s can apply theory to real-world situations. CCIE’s have a foundational understanding of core networking technologies and protocols that enable quickly crafting multi-vendor solutions.

Broad and Deep Experience with Business Networks
Progent’s team of more than 80 networking experts means customers benefit from the leverage of over a thousand years of combined background and shared information to repair the most difficult computer issues. Progent’s accredited network consultants have the knowledge and experience to identify solutions quickly and implement them cost effectively.

Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent are configuring hostname, DHCP, routing tables, logging, and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing maps, and line settings; upgrading router's IOS image; configuring and testing failover; troubleshooting VPN issues; making a network diagram and documenting router setup; plus security and availability strategy.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an earlier release of SCVMM or from a third-party management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to assist you to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security capabilities, high availability VMM storage options, and other improvements.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantscan provide expert online support services to assist companies of any size to connect their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid architectures that utilize physical IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Assistance with Choosing an ISP and an Internet Connection Package
Progent can provide the cost-effective services of online Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet access solution aligns with your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Microsoft Exchange 2016 Upgrade Consulting
Progent's certified MS Exchange Server 2016 consultants can help you in all facets of your migration to Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Consulting and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified SCOM 2012 consultants have more than a decade of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and tune Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to upgrade smoothly from SCOM 2012 to Operations Manager 2016.

Security Vulnerability Scanning for Small and Mid-size Business Networks
Progent has put together two low-cost service bundles intended to allow small businesses to receive an independent network security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your company firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure computer within your firewall to assess vulnerabilities to inside attacks. The two security inventory packages are set up and executed from a secured external site.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, deploy, test and administer a DR system powered by VMware SRM and VMware NSX.

Cisco Wireless IP Phone Solutions
Integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune many key pieces of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration experts can provide remote and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Talk to a Progent Network Support Expert
To learn how to contact a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or visit Remote Computer Support.














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