If your business network is in New Hampshire you can depend on fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to help with complex issues that threaten your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. The cost is reasonable, billing is per minute, engagement is fast, and service is world class.

If your New Hampshire small business is based some distance from larger metropolitan areas such as Manchester, Nashua, or Concord, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during a crisis. This can cause a drop in productivity for your business, angry customers, idle employees, and distracted executives. By contacting Progent's online services, you can get in touch with a certified professional ready to deliver expertise when you require it to keep your information system operating.

Because Progent bills for telephone-based support by the minute, your business owes only for support delivered. Progent requires no startup surcharge. Many online service firms demand large minimum time requirements or bill for each fifteen minutes or longer. Progent's fine granularity and simple pricing mechanism do away with unexpectedly large bills for quick solutions.

If your New Hampshire business requires online assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's experienced staff of online consulting engineers possesses a broad array of in-depth information technology knowledge. This allows Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is possible with typical independent service firms or with the in-house support resources commonly available to smaller businesses. Progent has refined the technology and experience to repair technical issues economically in many different network configurations that feature mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE engineers have earned major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to help businesses that run environments featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's online service group offers the services of support specialists have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based support from engineers who have been awarded a variety of security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's group approach to fixing network problems allows trouble ticket escalation, if needed, to experts with sufficient background to deal with particularly tough jobs. This accelerates remediation of emergency network problems, avoids system disruption, and minimizes maintenance bills.

For companies anywhere in New Hampshire, Progent enables fast remote contact with UNIX/Linux, Sun Solaris, Mac OS X specialist for urgent help to fix computer issues that are affecting business productivity but are beyond the experience of your in-house IT maintenance organization. Progent's UNIX, Linux, Solaris, Mac, and Cisco CCIE-certified consultants can interface with your computer environment using the latest remote support technologies in order to perform rapid and efficient diagnosis and resolution of critical IT issues.

Troubleshooting Services Progent's Online Support Experts Can Offer Your New Hampshire Company
Progent service specialists can provide expert help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Expertise for UNIX, Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote technical service team can help New Hampshire small businesses with a comprehensive array of computer products and technologies including system infrastructure, email solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, virtual server technologies for server economization and streamlined administration, and moving from older systems to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's support professionals can provide remote technical help for computers based on leading variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking professionals who are awarded this prestigious credential by passing thorough examinations supervised by Cisco. Usually CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their services are not easily available to small and mid-size businesses.

Progent is among the rare network support organizations that makes sure that Cisco CCIEs stay accessible to support small and mid-size companies. In addition, Progent can provide convenient communication with a Cisco CCIE by phone so you can receive immediate help for urgent system problems that are hurting your productivity but are outside the scope of your ordinary system support providers. Progent's CCIE support experts can access your environment by utilizing sophisticated on-line troubleshooting technology to provide quick and economical analysis and remediation of serious system anomalies.

CCIE authorized engineers from Progent can help you to design, implement, and support a converged business network that can simplify business processes, reduce costs, and speed the path to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can dramatically increase the strategic value of your connectivity environment in New Hampshire. To learn more information about Progent's expertise in Cisco network appliances, refer to Cisco Network Professional Expertise.

Gold Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified remote service experts can deliver computer repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting professionals who can help your company with a broad variety of technology practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 design, Microsoft Lync implementation and Microsoft Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Network Security Specialists
Progent offers you the services of expert CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection services to enhance the protection of your UNIX/Linux, Sun Solaris, or Apple Mac environment against internal or external threats or assist you to recover quickly from an assault. Security services available from Progent include: extensive security evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Nikto; quick recovery from virus and worm attacks; integrating firewalls; designing secure architectures for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and offering round-the-clock network monitoring. For more information about Progent's security support for small and midsize companies, visit Progent's Professional Expertise for System Security.

Business Applications Support: Online Classes, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by providing help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting expertise and education in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Project, Microsoft Office Word, and MS Office Excel. For more information about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Call Center Support Options
Progent offers a selection of programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate availability of a professional Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can operate as a main Help Desk for your organization, represent an escalation resource for the most challenging network problems, or be available in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk application software to address the special needs of your business, or providing supplemental staff to operate online with your in-house Help Desk group to deal with high-demand scenarios such as system upgrades.

Progent is a Microsoft Partner and maintains a large team of Cisco-certified network experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are available to give your customers fast access to a large technical support team with extensive background in phone support and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive image as a significant driver of company performance, and Progent's mission is to resolve rather than merely report problems. For more on Progent's Help Desk outsourcing, refer to Progent's Help Desk Services.

Progent's Online Support Tools
Progent's powerful customer support reporting application includes extensive records for all service delivered to Progent's customers. Each active Progent team engineer has the benefit of the specifics of services delivered to each customer by any staff engineer. This history of problems and resolutions is structured as a conveniently retrievable internal database that allows Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's online consulting experts to arrive at the best resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent remote professional support in New Hampshire, call 1-800-993-9400 or go to Urgent Remote Network Support.

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