For small office networks located anywhere in the state of New Jersey, Progent's Microsoft and Cisco qualified engineers can provide phone support and troubleshooting to fix your computer system troubles fast and cost effectively. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to identify and fix IT problems without the expense and delays normally associated with on-site technical service dispatches.

If your New Jersey organization is situated outside of the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Some Examples of Online Support Services Available from Progent for Cisco Routers
Some of the popular online Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, NTP, security logon banner and user accounts; setting up iBGP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing maps, and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; fixing VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus policy and fault tolerance planning.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity. Read about Progent's complete ProSight line of value-priced outsourced network management services for small and mid-size organizations.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer consulting and support company such as Progent rather than with a freelance consultant, you are assured fast availability of knowledgeable experts when you require them. You do not have to be concerned that illness, training, time off, or conflicting priorities with different customers will leave you with no support during a crisis.

Cisco Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the heart of Cisco's collaboration portfolio. CUCM and Unified CM Express provide an advanced IP-PBX by integrating closely with apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any aspect of Unified CM configuration and debugging in areas such as integrating Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating UCS server clustering solutions for high availability, and integration with Exchange Server and Skype for Business.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, each Progent consultant has access to the technical and training resources required to provide the best computer support possible. Progent's outsourcing, Help Desk, Office 365 integration support, and software programming services permit small business customers to take advantage of the wide range of knowledge associated with the IT departments of big companies without the significant expense and distraction of maintaining a self-sufficient in-house network support team.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's growing family of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in a variety of product bundles targeted at customers ranging from individuals and households to enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly combine local and cloud-based resources.

Broad and Deep Expertise with Office Networks
Progentís group of over 100 networking experts means clients benefit from the leverage of more than a thousand years of cumulative experience and shared knowledge to repair the most troublesome system issues. Progentís certified information technology engineers have the experience to come up with fixes quickly and implement them cost effectively.

Azure Planning and Integration Consulting
Progent's Azure planning and integration consultants can help you with any phase of Microsoft Azure migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so that your users can safely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid environment that transparently combines on-premises datacenters with Azure services.

Progent's Integration and Training Services for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can help companies of any size to integrate Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that offers fast ROI and enables better business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Microsoft Office and can provide customized online Microsoft Office and Office 365 training to individuals or teams.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology incorporated into the latest versions of MS Windows Server is dramatically redesigned to streamline the installation, configuration, and maintenance of server clusters and to offer improved levels of network availability, security, performance, and flexibility. New or improved capabilities include cluster Validation, revamped setup and installation, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum models, minimization of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified cluster technology consultants can help your company evaluate the business benefits of failover clusters, plan and implement an installation, train your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to create an affordable disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure public cloud.

Web Site Development Services
If you want to revamp your company web, develop internal Webs for functions such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's experts can also help you to host your web environment by building and managing a protected, dependable server and communications infrastructure featuring offsite and mobile access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for leading web site authoring tools. For data-driven web sites, Progent offers the services of Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. For more information, see Altaro VM Backup Consulting Services.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.














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