For small office networks located anywhere in the state of New Jersey, Progent's Microsoft and Cisco qualified engineers can provide phone support and troubleshooting to fix your computer system troubles fast and cost effectively. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to identify and fix IT problems without the expense and delays normally associated with on-site technical service dispatches.

If your New Jersey organization is situated outside of the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Consulting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from an older release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment to make sure you realize the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to design and execute an efficient upgrade from SCVMM 2012 to SCVMM 2016 so you can take advantage of new security capabilities, more affordable VMM storage fabric, and other enhancements.

Cisco Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM), previously named CallManager, is the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express offer a modern IP-PBX solution by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager experts can assist with any facet of CUCM setup and troubleshooting in areas that include integrating VoIP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Exchange Server and Skype for Business.

Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service network consulting and support firm like Progent as opposed to a freelance consultant, you are assured fast availability of experienced experts when you need them. You no longer have to be concerned that illness, training, vacations, or conflicting jobs with different clients will cause you to be without help when you have an emergency.

Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV includes powerful new features including specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts offer software development, integration and troubleshooting services to help your company to benefit from MS Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV to other services and programs. Also, Progent can assist your organization to design and analyze databases so you can improve your understanding of your operations, attract additional clients, expand your marketing campaigns, and build successful partnerships.

Full Array of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform complete security evaluations, recover rapidly from intrusions, configure firewalls, configure secure techniques for off-site and mobile connectivity, install spam filtering and email encryption, and create a corporate-wide security plan based on 24x7 automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing family of client productivity applications and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud products and services.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent can provide easy, immediate, and affordable access to Cisco CCIE support professionals. CCIEs are elite network gurus who are awarded this prestigious certification only as a result of strenuous examination by Cisco. CCIEs can resolve even the most complicated problems associated with network design, configuration, troubleshooting, and maintenance. Progentís CCIE experts work closely with Cisco engineers in analyzing issues with Cisco's IOS software and developing workarounds or obtaining patches to resolve problems. Progent can provide quick contact with a CCIE by phone so you are able to receive instant assistance for tough network troubles that are affecting business efficiency but are outside the expertise of your usual IT support resources.

Cisco ASA and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-qualified CCIE network consultants can help you to maintain your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Cisco IOS software Upgrade Support
If you includes Cisco routers, you could be using an old version of Cisco IOS, the network OS used in almost every Cisco router as well as the latest Cisco switches. Cisco often offers updates to IOS to correct bugs, shore up security gaps, or add features. Unfortunately, upgrading Cisco IOS or other Cisco OS platforms can be a challenge, depending upon your Cisco appliance and your network environment. As an example, there may be limited local RAM that might cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants offer a wide array of services associated with updating Cisco IOS software or other Cisco control software like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your router software, recommend appropriate upgrades, prepare Cisco appliances, transfer software images, configure and verify your update, tune performance, resolve problems, and train your network support staff how to take advantage of any significant new functions.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for recovering services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and manage a disaster recovery solution powered by VMware SRM.

Planning and Deployment Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified data security consultants can help you create and validate a security environment for your Skype for Business solution that meets government and industry standards.

Get in Touch with a Progent Network Consultant
To learn how to access a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.

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