For business computer networks located anywhere in the state of New Jersey, Progent's Microsoft qualified technical experts can deliver remote phone assistance and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to identify and repair IT problems while avoiding the cost and delays normally associated with in-person service visits.

If your New Jersey company is situated beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network support options may be limited in skills, or not available during a crisis. This results in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís staff of network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the task, but a consultant with proven methods for applying that expertise to deliver excellent network solutions.

Juniper Networks Consulting Services
Progent's Juniper Networks-authorized network engineers can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help your business to streamline the administration and improve the security of your Juniper and NetScreen VPN devices, firewalls, and switches. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that include a mix of Juniper's OS platforms.

Online Education for Popular Desktop Apps
Progent provides live online instruction for a range of client applications and operating systems including Microsoft Office and Office 365 Excel, Word, Publisher, Visio, Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Online learning provides all the benefits of conventional in-person seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of many workers.

Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid environments that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can deliver project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery consultants can show you how to create a disaster recovery plan to handle a catastrophic network outage. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills so that if a catastrophic failure takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability system solution that addresses availability issues covering a broad range of infrastructure technologies and processes. Progent's business continuity specialists can help your company to deal with the broader problems associated with keeping your business operational after a disaster by taking into account not only information technology concerns but other problems such as alerting key personnel, locating temporary office space, accessing emergency transportation, finding substitute employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

IT Consulting Services for Local Governments
Progent has a long background delivering a broad range of online network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote IT support and has provided IT solutions to clients in all 50 states. Progent's remote IT consulting for local governments saves travel expenses and resolves problems faster than onsite service calls.

Full Range of Security Help
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security audits, recover rapidly from virus attacks, configure firewalls, configure secure techniques for off-site and mobile access, install spam filtering and email encryption, and create a company-wide security strategy based on 24x7 automated network monitoring.

Planning Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the scope of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft Gold-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific jobs related to your SharePoint 2013 migration.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants offer online and on premises consulting to help your organization with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can help your company to maintain your current BI system, assist you to upgrade reports from an outdated reporting platform to a modern solution, and provide custom remote mentoring tailored to your individual needs. Progentís business reporting professionals can provide experience in the leading BI reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows 2016 clustering consulting, Windows Server 2012 clustering expertise and Microsoft Windows Server 2008 clustering expertise to help your enterprise design clustered server environments that can provide high availability, even for normal maintenance operations. This zero-downtime feature is feasible because any server in a cluster can be brought off-line for maintenance work without affecting users. Server clustering also frees IT staff to install critical security enhancements during normal working hours without impacting user productivity.

Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable remote support services to help you to manage your current Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, interfacing Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and remote Office Word training sessions customized for your special requirements.

Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center is committed to delivering the best quality of online network support available for emergency and non-critical problems. For emergency problems that impact multiple workers, key people, or a mission-critical program, the Technical Response Center can engage in less than an hour. For standard problems, the TRC will in two hours or less. In all cases, your ticket will be created promptly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you on every resolved problem to confirm you are satisfied with the resolution and ready to close the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent workflow for restoring services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

Get in Touch with a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Online Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.