For small company network systems located throughout the state of New Jersey, Progent's Microsoft authorized technicians can deliver remote phone support and remote troubleshooting to repair your network issues quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to identify and fix IT problems without the cost and delays associated with onsite technical service dispatches.

If your New Jersey company is situated outside of the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your local network support choices may be limited in skills, or not available during an emergency. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s staff of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

Android Phone Integration and Management
Progent's Android smartphone integration consulting have years of background providing remote and on-premises assistance for organizations of all sizes who need to incorporate Android phones into their IT systems so that users can work together while on the go. Progent has the range of skills to resolve technical problems that span numerous vendors and that represent a combination of older and up-to-date technology. Progent offers cost-effective online consulting to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.

Citrix Virtual Windows Desktop Engineering Support
Desktop virtualization platforms offered by Citrix allow quick set up of new desktops, rapid publication of new applications and updates, simplified image management, quick restoration after client hardware breakdown or loss, lower capital cost and extended usable life for desktop PCs, predictable performance, centralized control of security standards, and the ability to keep critical business information from being taken from its authorized location. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp specialists can help you to evaluate, test, deploy, manage, and support Citrix virtual desktop and application technology and can assist you manage and support other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Remote Support for Microsoft Windows and Cisco-based Network Environments
Progent’s Technical Response Center provides world-class online support for Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and resolve complex network problems rapidly and affordably. The scope of information technology expertise represented by Progent's staff of consultants allows them to escalate even the most difficult issues to the right specialists as required. Whether you need one-time phone support and remote troubleshooting or continuing access to a Helpdesk Call Center, Progent's engineers can provide your organization with enterprise-level support without the cost and administrative overhead of running a large internal support group.

Planning and Configuration Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to assist businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their location or computing device. (See Meraki switches consulting services.)

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite group of Cisco Certified Internetwork Expert (CCIE) consultants have been awarded a designation reserved for the most accomplished specialists for architecting, programming, installing, and troubleshooting a wide array of Cisco networking and connectivity products. There are only about 7,000 certified CCIEs worldwide, and attaining this distinction involves extensive verification of networking skills through written examinations and hands-on lab testing to ensure that CCIE’s know how to apply knowledge to real-world problems. CCIE’s have a fundamental understanding of core networking concepts and protocols that allow for rapidly creating multi-vendor solutions.

Virtualization Support
Virtualization technologies enable businesses to optimize resource utilization, simplify network operations, and improve application continuity and security. run multiple virtual servers on a single physical processor. Typical applications for virtualization include hardware consolidation, inexpensive hosts for applications that require older OS software, and affordable quarantining of software programming or pilot environments from on-line ones. Progent's virtualization technology consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer assistance. Progent can install virtual machines to maximize speed, fault tolerance and ease of administration while simultaneously cutting costs; suggest and verify business recovery strategies that minimize downtown in the event of a catastrophe; and deliver continuing support, repair, and engineering assistance as virtualization technology advances.

Immediate and Affordable Online Consulting and Support Throughout the U.S.
Progent has provided remote or on-premises technical consulting service to organizations in each state in the United States. Many of these clients have shown their high regard for Progent through testimonials to the quality of Progent's service personnel. Check out Progent's client testimonials to see what people say about the quality of Progent's network support services

Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft Gold-certified Microsoft SCOM 2012 consultants have over a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.

After-hours Online Technical Support
Progent's affordable after-hours remote support program offers companies 24x7 availability of remote support from Progent's TRC. Services available outside normal work hours include resolving problems with Windows server products, Microsoft Windows desktop support, assistance with Microsoft Office applications, system backup/restore, and fundamental routing and switching support for Cisco technology.

Talk to a Progent Computer Consultant
To see how you can access a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Help.

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