For small business network systems located in the state of New Jersey, Progent's Microsoft and Cisco authorized technical team members can deliver online help and remote troubleshooting to solve your computer system problems fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to identify and fix IT problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches.

If your New Jersey company is situated outside of the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local network systems support choices may be limited in expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent’s staff of network consultants average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical projects for a broad range of customers. This means you get not only the technical competency needed for the task, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

Microsoft Exchange 2016 Upgrade Support
Progent's Microsoft Exchange 2016 Server migration consultants can help you in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Planning and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from an older edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration expertise to assist your organization to design and execute a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security features, high availability VMM storage fabric, and other improvements.

Planning and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support services to assist businesses of all sizes to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and support Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device. (See Cisco Meraki switches configuration and management.)

Remote Consulting for Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 requires an information technology expert with hands-on experience and broad knowledge in designing and deploying efficient and comprehensive business technology networks. The experience of Progent's Microsoft-certified Windows Server experts, averaging over ten years of background supporting Microsoft-based technology, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates cutting edge behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's complete ProSight line of affordable outsourced network management services for small and mid-size businesses.

Project Server Integration and Training
Progent's certified Microsoft Project Server consultants can provide comprehensive remote and onsite support for Microsoft Project Server and for all Microsoft products that work closely with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App planning and support, SharePoint 2013 design and configuration, Microsoft SQL Server 2017 migration and development, SQL Server 2016 configuration and support, MS Exchange Server 2016 upgrade support, Exchange 2013 Server consulting, Excel and Microsoft Office 365 Excel application support, and Office and Office 365 PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to help you to optimize your environment to support local, branch office, home-based, and mobile workers so that they can use Project Server 2010 to work together securely and efficiently. Progent's certified network security experts can assist your IT team to adopt and enforce security policies that safeguard important project information without interfering with productive information sharing.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and keep in compliance with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the complete ProSight family of low-cost network monitoring and management services for small and medium-size businesses.

Progent's Integration and Development Support for SQL Server 2016
SQL Server 2016 offers major improvements in performance, capacity, data security, high-availability, mobile computing integration, and integrated BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and onsite support to help organizations of all sizes to design, implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM. In addition, Progent can assist you to make a smooth upgrade from SQL Server 2016 to a later version of Microsoft SQL Server.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Find out more about the entire ProSight series of value-priced network monitoring and management services for small businesses.

Web Site Development Services
If you want to revamp your company web, create internal Webs for functions such as human resources or employee training, build a powerful Web presence for a new business, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's experts can also assist your company to support your web environment by designing and maintaining a secure, dependable server and connectivity infrastructure that includes remote and wireless access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web development platforms. For data-driven web sites, Progent offers the help of certified MS SQL Server developers, Oracle programmers and database administrators, and MySQL experts.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's continually improving switch solutions to achieve the throughput, expandability, uptime, virtualization support, data protection and manageability needed by your business. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch support. For details about Progent's consulting services for Cisco's Nexus family of switches, see Cisco Nexus switch support. To find out about Progent's support for Cisco Meraki switches, see Meraki switches integration.

Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have grown ever more complex. In addition, typical small business networks incorporate products from dozens of different vendors. All this makes computer integration and support increasingly difficult. It is unfeasible for even the most experienced individual to have deep knowledge in all facets of computer technology, or broad hands-on experience in the enormous range of products, models, and updates that small businesses include in their information networks. Progent follows a collaborative approach to network support and relies on application specialists to bring high-level skills when needed to solve complex problems effectively, at the least expense to your company.

Talk to a Progent Network Support Expert
To see how you can access a Progent computer consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

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