If your company network is in the state of New Jersey you can have fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve emergency issues involving your IT network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any independent service organization in the country. The cost is reasonable, billing is per minute, sign-up is quick, and support is world class.

If your New Jersey office is based outside of major metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during an emergency. This can result in a loss of revenue for your company, upset customers, unproductive workers, and distracted executives. By contacting Progent's online services, you have access to a certified engineer who can offer help whenever you need it to keep your network running.

Because Progent charges for telephone-based help on a per-minute basis, your business pays only for services received. Progent imposes no service activation charge. Many online service companies demand significant minimum time requirements or charge for every fifteen minutes or longer. Progent's fine granularity and simple pricing mechanism avoid unexpectedly large invoices for speedy fixes.

If your New Jersey business needs online support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of online support professionals possesses a wide range of world-class information technology knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent support firms or with the in-house support resources commonly found in small or mid-size businesses. Progent has developed the technology and experience to repair problems economically in many different computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE consultants have earned advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.

In order to help companies who run environments incorporating a combination of UNIX/Linux and Microsoft operating systems, Progent's remote service team can provide the expertise of support specialists who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers remote support from professionals who have earned recognized security credentials such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows service escalation, if appropriate, to specialists with relevant background to deal with particularly intractable jobs. This speeds up resolutions of serious problems, avoids network downtime, and reduces technical support invoices.

For organizations in the state of New Jersey, Progent allows immediate remote communication with UNIX/Linux, Solaris, Apple Mac OS X specialist for emergency support to repair technical problems that are threatening your business and are outside the skill set of your local network service group. Progent's UNIX/Linux, Solaris, Apple Mac, and Cisco CCIE-certified engineers can interface with your system via state-of-the-art remote support tools that allow them to perform rapid and affordable analysis and remediation of serious network problems.

Services Progent's Phone-based Support Experts Can Provide Your New Jersey Company
Progent's network consultants are qualified to offer advanced support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote computer support team can assist New Jersey companies to maintain a large assortment of information products and technologies that include network architecture, email solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac platforms, VMware technologies for processor economization and centralized administration, and moving from out-of-date applications to modern solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support professionals offer remote technical help for systems powered by major versions of the UNIX platform including: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this advanced credential by completing intense examinations administered by Cisco. Most Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and so their help is not conveniently accessible to the general public.

Progent is one of the only IT support providers that ensures that Cisco CCIEs are accessible to help small and medium sized companies. In addition, Progent can provide quick access to a CCIE by phone so that you can benefit from immediate help for critical system issues that are impacting your business but are outside the scope of your usual system maintenance group. Progent's CCIE support experts can tie into your network via secure remote troubleshooting tools in order to execute rapid and affordable analysis and remediation of critical network anomalies. To find out additional information on Progent's services for Cisco network appliances, see Cisco Technology Consulting Services.

Gold Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support experts offer computer troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can assist you with a broad range of technology practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, MS Exchange 2016 Server migration, Microsoft Exchange 2013 configuration, Exchange 2010 maintenance, SharePoint 2013 design, Microsoft Lync integration and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Consultants
Progent offers you contact with qualified CISM, CISA and CISSP security consultants who offer a range of security services that can strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple Mac OS X environment against assaults or help your business to recover promptly from an assault. Security solutions provided Progent include: in depth security evaluation using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; quick recovery from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To read more about Progent's security support for small and medium-size companies, refer to Progent's Consulting Expertise for Network Security.

Business Applications Support: Training, Customization, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers professional engineering expertise and training in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft applications such as CRM, Microsoft Project, Microsoft Word, and Excel. To find out more information about Progent's expertise, programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk staff. Progent can operate as a primary Help Desk for your business, represent an escalation resource for tough technical issues, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center application software to address the special requirements of your company, or adding temporary staff to operate remotely with your internal Call Center group to deal with demanding events like software migrations.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are ready to give your customers easy contact with a dependable technical support resource with extensive experience delivering phone support and online repair service for small and medium-size business networks. Progent's concentration is on earning the Call Center a respected recognition as a solid driver of business success, and Progent's charter is to fix rather than merely document problems. To read additional information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Call Center Support.

Progent's Remote Support Tools
Progent has developed an arsenal of optimized tools, evolved during many years of field experience, dedicated to promoting the most advanced quality of efficiency for providing online technical support and repair for small and midsize business information systems. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access permits the experts of Progent's online support team to connect to your environment without breaching corporate security.

Progent's powerful customer support database system includes extensive histories of all service provided to Progent's customers. Each authorized Progent staff engineer has access to the history of support rendered to each client by any team engineer. This archive of problems and resolutions is organized as a readily accessible proprietary knowledge base that permits Progent's online technical experts to share their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other extensive support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online service specialists to come up with the optimal resolutions quickly.

Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To see how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency remote consulting help in New Jersey, call 1-800-993-9400 or visit Urgent Remote Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.