If your company IT network is in New Jersey you now have fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to assist with emergency issues involving your computer network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any nationwide service firm in the United States. Rates are competitive, billing is per minute, engagement is quick, and support is unbeatable.

In case your New Jersey company is located outside of major metropolitan neighborhoods such as Newark, Jersey City, Paterson,or Elizabeth, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when you have a crisis. This can cause a drop in productivity for your business, angry clients, unproductive workers, and defocused management. By utilizing Progent's remote support, you have access to a qualified professional ready to offer expertise when you need it to get your information system on line.

Because Progent bills for online support on a per-minute basis, your business owes exclusively for services delivered. Progent requires no service activation surcharge. Many online support companies demand significant minimum fees or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing mechanism save you from unexpectedly large tabs for fast repairs.

If your New Jersey business requires technical assistance for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced staff of online support professionals offers a broad range of in-depth computer knowledge. This allows Progent's remote technical support specialists to resolve the most challenging technical problems more quickly than is feasible with typical independent service firms or with the in-house support staff commonly found in smaller businesses. Progent has developed the technology and skills to fix problems efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CISCO CCIE support experts have qualified for major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also hold a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

To help businesses that operate environments based on a combination of UNIX/Linux and Microsoft Windows technology, Progent's remote support group offers the help of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers online support from professionals who have been awarded recognized security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, when called for, to experts with sufficient competence to resolve particularly tough jobs. This speeds up remediation of serious problems, avoids system disruption, and reduces maintenance bills.

For companies in the state of New Jersey, Progent allows immediate remote access to UNIX/Linux, Solaris, Mac specialist for urgent help to repair network issues that are impacting productivity but are outside the comfort zone of your ordinary computer support organization. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE-qualified service team can connect to your system by means of state-of-the-art remote support technologies in order to perform quick and affordable analysis and repair of serious IT issues.

Services Progent's Phone-based Consulting Specialists Can Offer Your New Jersey Business
Progent's network consultants are qualified to offer advanced support for an extensive array of UNIX, Apple, Cisco, and Windows products and technologies including:

Online Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac online computer service team can assist New Jersey small businesses to maintain a broad assortment of IT products and technologies that include system infrastructure, email support, security expertise for networks and business processes, Windows coexistence with UNIX, Linux, Solaris, or Apple Mac systems, VMware products for processor consolidation and centralized administration, and moving from out-of-date systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or MS Windows.

Progent's service professionals can provide online technical help for systems based on leading variants of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the computer support industry for offering immediate and affordable communication with Cisco CCIEs. CCIEs are elite networking engineers who are awarded this advanced certification by passing intense testing administered by Cisco. Most CCIEs work for large enterprises or nationwide ISPs, and so their help is not readily available to smaller companies.

Progent is among the rare IT consulting providers that makes sure that Cisco CCIEs stay available to support small and medium sized companies. Also, Progent offers quick contact with a Cisco CCIE via telephone so that you can get immediate assistance for critical network problems that are hurting your productivity but are not within the experience of your ordinary network maintenance personnel. Progent's CCIE support experts can access your system by utilizing sophisticated on-line support tools in order to perform quick and economical diagnosis and remediation of serious system anomalies. To find out more information on Progent's support for Cisco network appliances, visit Cisco Network Professional Services.

Microsoft Gold Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified online service experts can provide computer problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the assistance of consulting engineers who can help your company with a wide range of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Lync Server implementation and Microsoft Communications Server upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Consultants
Progent provides you access to qualified CISM, CISSP and ISSAP security consultants who can deliver a variety of security services to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac environment against assaults or assist your business to revive fast from an attack. Security solutions provided Progent include: extensive security evaluation utilizing utilities such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Hydra; fast recuperation from malicious assaults; setting up firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. For more information about Progent's security expertise for small and medium-size businesses, refer to Progent's Professional Expertise for System Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering expertise and education in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and Microsoft Office Excel. For additional information concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Call Center Service and Outsourcing Options
Progent provides three programs for Help Desk services including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can operate as a primary Help Desk for your organization, represent an escalation resource for tough technical issues, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your existing one, evaluating or customizing Help Desk software products to address the particular requirements of your company, or providing supplemental personnel to operate online with your in-house Help Desk Call Center resources during demanding scenarios such as system upgrades. To find out additional information concerning Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent's highly evolved service reporting application keeps comprehensive documentation for all support provided to Progent's customers. Each active Progent staff consultant has the benefit of the details of services rendered to each customer by any team engineer. This archive of problems and solutions is structured as a readily searchable internal knowledge base that permits Progent's online support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' internal support staff that enable Progent's online consulting specialists to find the best resolutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how to ask a UNIX/Linux consultant or a Cisco CCIE for urgent online engineering support in New Jersey, phone 1-800-993-9400 or visit Expert Online Computer Support.

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