If your business information network is in New Jersey you now have fast phone-based technical support from a UNIX or CCIE-certified consultant to fix complex issues involving your computer network. Progent maintains among the most extensive groups of UNIX and CCIE-certified support professionals accessible by phone of any nationwide service organization in the U.S. Rates are affordable, charges are by the minute, sign-up is immediate, and service is unbeatable.

In case your New Jersey company is outside of major urban areas such as Newark, Jersey City, Paterson,or Elizabeth, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be problematic when you have a network crash. This can cause a drop in income for your company, angry clients, unproductive workers, and distracted management. By contacting Progent's remote support, you can get in touch with a certified consultant who can offer help whenever you need it to get your system operating.

Because Progent charges for online help per minute, your company pays just for services delivered. Progent imposes no initialization charge. Some remote support companies have large minimum fees or charge for each quarter hour or longer. Progent's by-the-minute granularity and straightforward billing model eliminate big tabs for quick repairs.

If your New Jersey business requires technical support for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote support engineers has a wide range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most challenging technical problems faster than is feasible with typical independent support organizations or with the internal support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to repair technical issues economically in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, Mac OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE consultants have qualified for major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Associate.

To assist companies who run environments featuring a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support team makes available the expertise of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from engineers who hold a variety of security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to resolve particularly tough jobs. This accelerates remediation of emergency problems, prevents system downtime, and reduces technical support bills.

For organizations anywhere in New Jersey, Progent allows fast online communication with UNIX, Linux, Sun Solaris, Mac OS X consultant for critical assistance to fix technical problems that are threatening business productivity and are outside the skill set of your on-hand computer maintenance group. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified engineers can interface with your system with state-of-the-art remote troubleshooting tools in order to deliver quick and efficient evaluation and repair of critical IT problems.

Services Progent's Online Consulting Specialists Can Offer Your New Jersey Business
Progent's online professionals are qualified to provide advanced support for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:

Online Support Services for UNIX/Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online computer service team can help New Jersey small businesses with a broad assortment of information products and technologies including system architecture, email solutions, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server options for processor consolidation and centralized management, and moving from outdated applications to modern solutions based on updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support experts can provide remote technical help for systems based on leading versions of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking consultants who earn this prestigious credential only after strenuous testing given by Cisco. Usually Cisco CCIEs are employed by big enterprises or national Internet service providers (ISPs), and as a result their expertise is not readily available to the general public.

Progent is one of the only IT technology service providers that makes sure that Cisco CCIEs stay available to help small and mid-size organizations. In addition, Progent can provide quick access to a Cisco CCIE by telephone so you can benefit from immediate assistance for critical network issues that are disrupting your business but are outside the competence of your usual IT maintenance group. Progent's CCIE support experts can tie into your network by means of sophisticated remote support tools to perform fast and cost-effective diagnosis and repair of critical network problems.

CCIE authorized engineers from Progent can help you to plan, configure, and manage an integrated network infrastructure that can streamline operations, cut expenses, and accelerate time to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly improve the strategic value of your information system in New Jersey. For more information about Progent's services for Cisco infrastructure, refer to Cisco Network Professional Expertise.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support experts can deliver computer troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the assistance of consulting professionals who can assist your company with a broad range of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2013 development, Microsoft Lync integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Engineers
Progent provides you access to expert CISM, CISA and CISSP security consultants who can deliver a range of security solutions to enhance the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X network against attacks or assist your business to recover promptly from a breach. Security services available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Hydra; fast recovery from virus and worm assaults; integrating firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To find out more information concerning Progent's security services for small and midsize businesses, go to Progent's Consulting Support for Network Security.

Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology consultants can support the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals offer help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering support and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft business applications such as CRM, Project, MS Office Word, and Office Excel. To find out additional information on Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Call Center Support Options
Progent offers three support programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can act as a primary Help Desk for your organization, serve as an escalation resource for the most challenging network problems, or be ready in those instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk application software to meet the particular requirements of your company, or providing temporary staff to operate online in conjunction with your internal Help Desk resources to deal with high-demand scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are available to offer your clients fast access to a dependable technical support resource with years of experience delivering telephone-based support and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a respected recognition as a key contributor to business success, and Progent's target is to fix and not merely document problems. To read more concerning Progent's Call Center support and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent's highly evolved customer support reporting system includes thorough documentation for all support provided to Progent's customers. Every active Progent team engineer has the benefit of the specifics of services provided to each customer by any team engineer. This archive of trouble tickets and solutions is structured as a readily searchable proprietary database that enables Progent's online technical engineers to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other extensive support databases as well as to manufacturers' in-house support staff that allow Progent's remote consulting specialists to find the best solutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Now
To find out how you can contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for emergency phone-based professional help in New Jersey, call 1-800-993-9400 or go to Expert Online Network Support.

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