For small company network systems located within the state of New Jersey, Progent's Microsoft and Cisco certified consultants can provide remote phone support and troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed world-class skills, software utilities, and support knowledge bases to diagnose and resolve IT problems while avoiding the high cost and time delays associated with onsite service calls.

If your New Jersey business is located beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network support options may be limited in skills, or unavailable during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s staff of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Microsoft Exchange Server 2016 Migration Services
Progent's certified Microsoft Exchange 2016 migration consultants can assist you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

Android Smartphone Integration
Progent's Android phone integration consulting services have years of background providing remote and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to solve network issues that involve numerous manufacturers and that entail a combination of older and up-to-date information technology. Progent offers cost-effective remote expertise to help you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and operate Android phones and tablets securely and productively.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop solutions lower the work needed for IT administrators to set up software programs so that they are consistent across a corporate user base, offer the ability to control access to critical information, and allow fast installation of new or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind RDS simplifies client access, improves responsiveness, strengthens data security, centralizes administration, and offers a nearly seamless user environment. Progent's desktop virtualization consultants can assist your company to assess the strategic advantages of Microsoft's virtual desktop solutions, set up pilot and on-line environments, improve your system architecture to accommodate virtualized clients effectively, assess and resolve security issues, and educate your IT administrators to follow industry best practices to achieve maximum payback from client virtualization.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for high availability.

In-depth Experience with Microsoft's Leading Server Software
Progent's group of IT system consulting experts can help large businesses to plan, deploy, and support major rollouts of key Microsoft technologies by providing support like Microsoft Active Directory configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 configuration, Skype for Business Server migration support and Microsoft Lync Server 2013 integration, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's biggest companies to integrate solutions powered by Microsoft products and can provide branch office support for enterprises with local offices in the San Francisco Bay Area or larger cities across the United States.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service IT support firm like Progent as opposed to a freelance consultant, your company is ensured timely access to capable experts whenever you need them. You no longer have to worry that illness, classes, vacations, or conflicting priorities with other clients will cause you to be with no help during a crisis.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad range of online support services to assist your organization to design, program, pilot test, install, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to upgrade your existing Excel applications to the latest releases of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand help to organizations who need a quick fix to a specific problem related to Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business application software built on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to address the needs of individual users or groups.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical data. Learn more about Progent's entire ProSight family of low-cost network management outsourcing services for small and medium-size businesses.

Progent's Integration Support for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing model that combines local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consultants offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud-based model for your network ecosystem. Progent can provide full-service project management support to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure planning and integration consulting.) Progent can also provide ongoing consulting, technical support, and customized training.

Virtualization Consulting
Virtual compute, storage and networking techniques enable businesses to maximize resource utilization, simplify network management, and enhance workload continuity and security. run several virtual machines on one actual processor. Typical applications for virtualization are resource efficiency, low-cost platforms for programs that require older OS software, and economical segregation of application programming or pilot environments from on-line systems. Progent's virtual server engineers offer Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can deploy virtual machines to optimize performance, dependability and ease of administration while at the same time cutting expenses; suggest and test business recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide ongoing maintenance, troubleshooting, and consulting services as virtualization technology evolves.

Cost-effective Computer Support Solutions
Many small companies utilize flawed metrics when searching for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take several times longer to complete the same job than a seasoned Information Technology expert. As an example, charging 30% less per hour, but taking three times as long for the same job is not a bargain. Even worse, a poorly architected or implemented network environment that is undependable and difficult to administer or expand can cost a small business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's support model and the expertise of Progent's staff of IT professionals.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes key technologies first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business benefit.

Design, Deployment and Support Expertise for Microsoft System center 2012
Progent's System Center 2012 consulting experts have over 15 years of background deploying, supporting and fixing the key components that make up System Center and can assist you to plan, deploy, support, and fix your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist you to move to the current version of Microsoft System Center from a previous release or from another IT management platform to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Complete Reporting of Services Delivered
Progent provides complete and detailed reports of all support activity to make sure clients don’t ever feel “captive” to their support company. Progent sends email documentation of support activity shortly after completion of each service task, and also encloses a hard copy along with monthly billings. Complete IT support documentation makes it easier for customers to move to a new service organization or take on more service duties in house. Complete service documentation also provides management the visibility required to evaluate support services and develop more realistic network budgets.

Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation network management software solution that tracks the availability, performance and security of your IT network and detects problems before they can disrupt your network. To give you additional insight concerning the performance and stability of your system infrastructure, Progent can help you install and operate leading network monitoring software powered by Linux.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent computer consultant for online or onsite help in , call 1-800-993-9400 or go to Online Network Support.














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