For business networks located throughout the state of New Jersey, Progent's Microsoft certified technicians can provide online support and remote troubleshooting to resolve your computer network troubles quickly and affordably. Progent has developed enterprise-level expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays associated with onsite service dispatches.

If your New Jersey organization is located outside of the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of customers. This means you get not just the technical know how needed for the task, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

In-depth Experience with Microsoft's Popular Server Software
Progent provides in-depth expertise in Microsoftís leading server platforms. Progent can provide Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 expertise, Windows Server 2003 consulting services, Windows 2000 Server expertise, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 consulting services, Microsoft SQL Server 2016 integration and development, and SQL Server 2012 and 2014 assistance.

Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

Assistance with Selecting an ISP and an Internet Service Plan
Progent offers access to the cost-effective services of online Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Unified Communications Manager and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, acts as the heart of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can assist with any facet of Unified CM setup and troubleshooting in areas that include integrating VoIP phones and video IP phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers advanced virtual server technology, a world-class datacenter facility, and the technical experience of Progent's Microsoft Gold Certified consulting team to give small businesses a comprehensive IT outsourcing solution that enhances network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the client retains ownership of the data, the operating systems, and the software applications. Since the system is virtualized, it can be moved immediately to a new physical host without time-consuming and chancy reinstallation and configuration. With Private Cloud hosting, your business is not held hostage to a single hosting service.

Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your current SCVMM environment to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to assist you to plan and implement a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance capabilities, more affordable VMM storage options, and other enhancements.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert online support for Microsoft and Cisco-based systems Nationwide. Progent's certified engineers have the experience to assist you to analyze and resolve complex network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of consultants allows them to escalate even the most difficult problems to the right subject matter experts as necessary. Whether you require one-time phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level support without the high cost and administrative hassle of running a big internal IT organization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid reputation loss and stay compliant with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Linux Support Services and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into an efficient network that allows all your platforms to coexist peacefully for easy management, transparent dataflow, high availability, high throughput, and integrated security. If you are creating Linux applications on a network that includes Windows-powered servers, desktops, and applications, Progent offers full-service IT outsourcing that frees you to concentrate on your area of expertise.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies initially designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises access to a certified CCIE consultant to help you to plan, implement, manage and troubleshoot unified communications environments built on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience helping companies of all sizes to create collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, VoIP phones and soft phones configuration, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications such as Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center, and Unified Attendant Console.

Responsiveness of Progent's TRC for Remote Technical Support
Progent's Technical Response Center is dedicated to providing the highest level of online network support available for both emergency as well as non-critical problems. For emergency problems that impact multiple workers, key individuals, or a line-of-business application, the Technical Response Center will respond in less than an hour. For non-critical issues, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be generated quickly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding every resolved problem to verify you are satisfied with the resolution and ready to close the trouble ticket. Find out more details about Progent's TRC Customer Commitment.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering services rapidly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and maintain a disaster recovery solution based on VMware SRM.

Contact a Progent Network Consultant
To see how to access a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Online Computer Help.














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