For small company computer networks located throughout the state of New Mexico, Progent's Microsoft and Cisco certified consultants can provide phone help and troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed world-class expertise, advanced software tools, and support databases to identify and fix IT problems while avoiding the expense and delays normally associated with on-site service calls.

If your New Mexico business is located beyond the larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer network support choices may be limited in expertise, or not available during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of network engineers average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to assist with cost effective network solutions.

Advanced Project Management Experts
For enterprise clients looking for advanced project management support, Progent offers the services of senior information technology professionals with decades of background in IT management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist businesses to follow leading practices to ensure that major projects are completed on time and on budget.

Eliminate Reliance on Freelance Consultants
By developing a relationship with a full-service computer support firm such as Progent rather than with an individual freelance consultant, you are ensured timely availability of capable experts when you need them. You do not have to worry that illness, training, time off, or conflicting priorities with different customers will cause you to be with no help during a crisis.

Microsoft Dynamics NAV Consulting
The most recent version of MS Dynamics NAV offers powerful new features including specialized Role Centers, improved business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting experts offer programming, configuration and troubleshooting services to help you to benefit from MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV ERP software to additional services and applications. Also, Progent can help you to create and analyze data warehouses so you can improve your understanding of your operations, acquire more clients, refine your marketing strategies, and build successful partnerships.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a highly available, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your information system.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions reduce the work needed for IT administrators to set up applications so that they are standardized across a corporate workforce, provide the power to manage rights to critical data, and allow fast installation of new or upgraded desktops. In Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies client access, improves responsiveness, tightens security, unifies administration, and offers a nearly transparent user environment. Progent's desktop virtualization engineers can help you to evaluate the business benefits of Microsoft's desktop virtualization technologies, set up test and production environments, optimize your network architecture to accommodate virtual desktops efficiently, evaluate and resolve security issues, and educate your network managers to follow best practices to gain a fast ROI from desktop virtualization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and stay compliant with industry privacy standards and government mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Progent's Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California has a collection of advanced servers and network support equipment that can be utilized remotely or on premises to accommodate system testing, evaluations, performance testing, repair, business continuity planning, training, and other reasons to help Progent's customers succeed with major IT initiatives.

Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP experts provide online and onsite support services to assist businesses of all sizes to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or device. (Refer to Meraki switches consulting services.)

Cisco IOS Upgrade Support
If your network includes Cisco appliances, you may be using an old version of Cisco IOS, the control software used in most Cisco router and current switches from Cisco. Cisco frequently publishes upgrades to IOS in order to fix problems, plug security vulnerabilities, or add features. However, updating Cisco IOS and other Cisco control software can be a challenge, depending upon your Cisco device and your network infrastructure. For example, there could be limited internal Flash storage that might cause a new OS release to execute incorrectly. Progent's Cisco CCIE network engineers offer a broad array of services associated with updating Cisco IOS software or other Cisco control software like CatOS or CallManager. Progent can run version audits of your router software, recommend appropriate updates, prepare Cisco appliances, transfer software images, activate and test your update, optimize performance, troubleshoot issues, and teach your IT staff how to utilize any significant new functions.

VMware NSX Virtual Networking
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

Video Conferencing Consulting Support
Progent offers the services of a certified video conferencing engineer with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT system. Progent also offers the services of infrastructure engineers able to assist companies of all sizes to build and troubleshoot a network that provides the performance, reliability, protection, and scalability required to accommodate your telepresence solution.

Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a selection of network support packages based on System Center 2016 Operations Manager services. Progent's remote, 24x7 network monitoring makes your computer network management proactive instead of reactive. By anticipating emerging problems before they cause network disruptions, Progent's automated server monitoring can keep your information network free of untimely and expensive service outages.

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

Talk to a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Computer Support.














© 2002- 2018 Progent Corporation. All rights reserved.