New Mexico Computer Technical Support

If your New Mexico company is located beyond the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s group of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of clients. This means you obtain not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

Online Consulting for Windows Server 2008
Windows Server 2008 R2 is a major advance in making information systems more protected and available, simpler to virtualize and manage, more expandable, and able to offer a better platform for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 engineers can deliver expert, cost-effective remote consulting to help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, technical support, education, administration, monitoring, and security services.

In-depth Expertise in Microsoft's Popular Server Platforms
Progent offers broad experience with Microsoft’s leading server systems. Progent offers Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Windows Server 2008 R2 consulting, Windows 2003 professional help, Microsoft Windows 2000 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, Exchange 2007 consulting services, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

Best Practices Followed by Expert Consultants
Many businesses located away from cities with plentiful network consultants resort to poorly trained or unseasoned local consultants for vital IT support. This can result in a system that is undependable or unproductive. Progent’s staff of Microsoft and Cisco qualified engineers average over ten years of hands-on industry experience, in the trenches of IT support, providing a wide array of technical services for a diverse mix of customers. Consequently, with Progent you get not just expert computer network skills, but an engineer who follows computer industry leading practices in applying that knowledge to resolve real-world information system problems efficiently and in a repeatable fashion.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service computer consulting and support company like Progent as opposed to an individual freelance consultant, you are ensured timely availability of experienced experts whenever you require them. You do not have to worry that sickness, classes, vacations, or conflicting jobs with different customers will leave you with no support when you have a crisis.

Citrix Virtual Desktop Consulting
Desktop and application virtualization solutions offered by Citrix allow fast set up of new desktops, rapid publication of new applications, simplified desktop image management, immediate recovery from desktop PC breakdown or loss, reduced initial cost and extended usable life for client computers, predictable performance, centralized control of security policies, and the ability to prevent sensitive business data from being taken from its authorized location. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp experts can assist you to assess, pilot, deploy, manage, and support Citrix virtual desktop products and can help you with additional virtualization platforms from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

64-bit Processing Upgrade Support Services
Progent’s 64-bit migration support experts can assist you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit computing, plan a cost-effective migration strategy that minimizes operational disruptions, and deliver timely online support to assist your company to install 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft qualified processing consultants can help your company to install the 64-bit editions of Microsoft products such as Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

One-stop Shopping for Comprehensive Network Consulting Services
Progent can be a single solution for the majority of IT support needs for businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants frequently install, configure, and troubleshoot technologies from leading hardware and software companies including Check Point Software, WatchGuard, and Symantec. Progent also offers support for Apple OS X and Apple IOS technology, Linux technical help, Citrix virtualization help, and Juniper expertise.

Progent's Consulting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services including planning, deployment, administration, remediation, and software development services to help businesses of any size to realize fast return from their SQL Server 2014 investment. If you are currently running Microsoft SQL Server 2014, Progent can help your company to perform an efficient transition to SQL Server 2016.

Cost-effective Computer Support Solutions
Many small organizations utilize flawed metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take many times longer to perform the identical task than a seasoned IT expert. As an example, charging a third less per hour, but taking three times longer for the same job is not a bargain. Still worse, a badly designed or implemented IT infrastructure that is unstable and difficult to manage or expand can cost a business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied companies across the United States confirm the efficiency of Progent's support model and the expertise of Progent's staff of engineers.

Data Backup and Recovery Consultants
Progent's backup and restore experts can provide consulting support for a broad array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as notebooks and smartphones. Progent offers help for all major data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to implement, enhance, or maintain backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.

Security Vulnerability Scanning for Small Businesses
Progent has put together two low-cost service packages designed to allow small businesses to receive an impartial network security assessment from a qualified security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive examination of your network from outside your company firewall to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a network scan from an authorized machine inside your firewall to determine your exposure to internal attacks. Both security inventory services are set up and executed from a protected external site.

Get in Touch with a Progent Network Consultant
To see how to access a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Online Network Support.