For small business networks located in the state of New Mexico, Progent's Microsoft certified professionals can provide phone help and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has developed enterprise-grade skills, software tools, and support databases to troubleshoot and repair computer network problems without the expense and time delays normally associated with in-person service visits.

If your New Mexico company is located beyond the larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís staff of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a varied range of clients. This means you get not only the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Easy Sign-on and Billing Structure
Progent makes it simple to be a client. Progent requests no complicated contracts, no minimum commitments, no retainer fees, and no minimum job fee for services performed during regular business hours. All service time is fully documented and invoiced to the actual minutes used. Per-minute invoicing eliminates scenarios in which customers are charged big dollars for fast repairs. Your company is billed exclusively for the support you receive.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento has a collection of dedicated servers and network infrastructure that can be utilized online or on site to accommodate system testing, evaluations, performance modeling, troubleshooting, disaster recovery simulation, education, and other purposes to help Progent's customers successfully carry out large-scale projects.

Planning and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Meraki wireless access point experts offer online and onsite support services to assist businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or computing device. (See Cisco Meraki switches integration.)

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.

Oracle Administration Support and Application Development
Progent can provide help from an Oracle expert for Oracle DBA expertise or an Oracle application developer for creating database business applications. Progent's Oracle database administrators can help you to simplify critical Oracle database management tasks including database tuning, backup and restore strategies, and database protection. Progent's Oracle software developers can assist you to build, tune, troubleshoot, or port Oracle programs using PL/SQL. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

MySQL Application Development and Database Administration Services
Progent's certified MySQL relational database management system consultants can provide a selection of economical services to assist organizations of all sizes to maximize the strategic value of MySQL technology. Support services available from Progent for MySQL systems include database administration support, software programming, and MySQL migration assistance.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager design and deployment and Microsoft Intune consulting to centralize and streamline the management of your desktops along with your web-facing mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older device and application management solution or help you to modify your current SCCM 2016 environment to support your evolving IT needs.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

Fast and Affordable Online Consulting and Support Nationwide
Progent has delivered online or on-premises IT support assistance to companies in every state in the United States. Many of these customers have shown their appreciation to Progent through testimonials to the high quality of Progent's service staff. Take a look at Progent's customer testimonials to learn what people have said about the high level of Progent's consulting services

Progent's Consulting Support for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid networking paradigm that includes both local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your network ecosystem. Progent can provide comprehensive project management support so you can design and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure integration consulting.) Progent also offers continuing consulting help, technical support, and customized training.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises help from a certified CCIE specialist to help your business to design, implement, administer and troubleshoot unified communications environments supported by Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience assisting companies of any size to create advanced collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone deployment. Progent can assist you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.

Talk to a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Computer Help.

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