Small business networks in New Mexico can have fast and affordable remote technical support from Progent's accredited network security professionals to help with critical security issues. Rates are affordable, billing is per minute, sign-up is immediate, and service is unbeatable. Progent also provides assistance for long-term engagements that demand the expertise of senior security engineers with high-level security certifications.

If your New Mexico business is based away from more populated urban neighborhoods like Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, help from nearby qualified network security support specialists may be limited when there's a security disaster. This can cause a loss of productivity for your company, angry customers, unproductive employees, and distracted management. By calling Progent's remote support, you can get in touch with a certified security consultant ready to offer expertise whenever you need it to get your computer network running and salvage your data.

Progent can assist you in all your initiatives to guard your information system with support ranging from security checks to developing a comprehensive security plan. Progent offers affordable service to help companies of any size to set up and maintain protected networks powered by Windows and Cisco products and that may include computers running UNIX, Linux, Solaris, or Apple Mac OS X operating systems plus BYOD clients with Apple iPhones and iPads or Google Android or Windows Phone smart phones and tablets.

Progent can also help you outsource spam filtering and protection from e-mail-based assaults. Email Guard is Progent's email security platform that uses the technology of top data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also enable Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

Progent's certified consultants are accessible remotely or in person to offer a variety of emergency or longer-term IT security services such as:

  • Run thorough security evaluations
  • Clean up rapidly after serious security breaches
  • Configure effective firewalls
  • Configure secure methods for offsite and mobile access
  • Install advanced applications for defense against spam and directory harvest attacks
  • Help create a comprehensive security plan with round-the-clock network monitoring
  • Provide outsourced Help Desk Support
  • Help Create a practical backup and business continuity solution built around Microsoft DPM automated backup capability
If your network has an immediate need for computer security help, refer to Progent's Emergency Remote Network Support.

Progent's security experts offer advanced support in key areas of network security that include security evaluation, firewalls and VPN, and advanced security consulting.

Security Assessment
Progent's certified security consultants can assess the effectiveness of your current computer security environment by performing exhaustive remote automated analysis based on sophisticated software tools and proven procedures. Progent's experience in administering this service saves your company money and assures a detailed portrayal of gaps. The knowledge your company gains can make up the foundation of a network protection plan that will permit your network to run dependably and respond quickly to new threats.

Automated Network Vulnerability Assessment
Progent offers expertise in the application of security testing utilities including Microsoft Baseline Security Analyzer (MBSA) and GFI LANguard Network Security Scanner for economically running a set of programmed network testing checks to identify potential security gaps. Progent has broad knowledge of additional security analysis products including NMAP Port Scanner, AMAP Application Scanner, eEye Vulnerability Scanner, as well as tools like Metasploit, Hydra, and Nikto. Progent can help you to understand audit reports and react effectively.

Progent can help you build security into your business operations, install auditing tools, plan and deploy a protected network architecture, and recommend procedures to maximize the security of your IT system. Progent's security consultants are able to help you set up a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Learn additional information concerning Progent's automated security audits.

Security Inventory Bundles for Small Businesses
Progent has put together two low-cost security inventory service packages intended to enable small companies to receive an objective network security assessment from an accredited security specialist. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure machine within your firewall to assess vulnerabilities to inside assaults. Both security inventory services are configured and run from a secured remote location. The process is directed by an engineer who has earned high-level security credentials and who produces a document that summarizes and analyzes the data captured by the security scan and suggests practical remediation if appropriate.

Network Security Penetration Analysis Consulting
Stealth intrusion testing is a key part of any successful IT system security plan. Progentís security experts can run thorough intrusion checks without the awareness of your organization's in-house network support staff. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident alerts and event history monitoring are properly set up and consistently checked. Learn more about Progent's network security penetration analysis consulting.

Firewalls and VPN Expertise
Progent's background in network security solutions includes extensive field work with major firewalls and Virtual Private Network (VPN) products offered by a variety of vendors such as Cisco, Microsoft, and Juniper. Progent offers the services of engineers with important networking accreditations such as CCIE and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Firewalls Configuration and Troubleshooting
The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Following Cisco's acquisition of Sourcefire, the whole line of Cisco ASA 5500-X devices can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the market's most popular intrusion protection system (IPS). Firepower services provide enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-qualified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to design, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services. See additional information about Cisco ASA 5500-X Firewalls with Firepower integration and debugging support.

Cisco Security and VPN Engineering Services
Cisco's security and remote connection products offer a full line of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit best with your company objectives. Read additional information concerning Progent's Engineering Services for Cisco Security Solutions and VPN Products.

Support Services for Other Firewall and Virtual Private Network Technology
Progent provides small and medium size organizations professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and SonicWALL. Progent can help you create a detailed security strategy and select the right products from multiple vendors to achieve your security goals while sticking within your spending restraints.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Expert Security Design
Any company should have a carefully considered security program that incorporates both pre-attack procedures and reaction planning. The pre-attack strategy is a collection of mechanisms designed to reduce vulnerabilities. The post-attack strategy helps your company's network security engineers to evaluate the damage resulting from an attack, repair the system, document the experience, and get the IT network operational as rapidly as possible.

Progent's expert information security engineers are available to assist you to perform a complete vulnerability assessment and define a computer security strategy to implement security processes and mechanisms to mitigate ongoing assaults and dangers.

CISM Qualified System Security Consulting Assistance
The CISM committee defines the basic capabilities and international standards of performance that IT security managers are expected to master. It provides business management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to deliver efficient security management and consulting services. Progent offers the services of CISM certified security consultants to help businesses with:

  • Information Security Processes
  • Vulnerability Management
  • Network Security Program Management
  • Network Security Administration
  • Response Management
Learn more details about Progent's CISM Qualified Information Security Engineering Expertise.

CISSP Certified Security Consulting Services
CISSP denotes mastery of an international standard for data security. ANSI has granted certification accreditation in the area of data protection stipulated by ISO/IEC 17024. Progent can provide access to of security consultants who have qualified for CISSP certification. Progent can provide a CISSP-certified expert to help your business in a variety security areas including:

  • Security Management Procedures
  • Security Architecture and Models
  • Access Management Solutions and Methodology
  • Applications Development Security
  • Secure Operations
  • Physical Security
  • Cryptography Technology
  • Telecom, Network and WAN Security
  • Disaster Recovery Planning
Find out additional details concerning Progent's CISSP Accredited IS Security Engineering Expertise.

ISSAP Accredited Secure Network Architecture Engineering Assistance
Progent's ISSAP certified system architecture engineers are experts who have been awarded ISSAP status through thorough examination and extensive work with information security design. The ISSAP certification indicates proven skill in the more challenging requirements of information system security architecture within the broader field of information system security expertise needed for CISSP certification. Progent's ISSAP-qualified security experts can help your company with all aspects of architecture security such as.

  • Access Control Systems and Methodologies
  • Telecom and Network Protection
  • Encryption/Decryption Options
  • Needs Analysis and Security Standards
  • BCP and Disaster Recovery Planning
  • Site Security
Learn additional details about Progent's ISSAP Qualified Secure Network Architecture Consulting Professionals.

CISA Accredited Network Security Auditing Engineering Expertise
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive test given by the ISACA international professional group. Progent's CISA-qualified information security audit experts are available to assist your business in the areas of:

  • IS Audit Process
  • Information Technology Governance
  • Network Assets and Infrastructure Planned Useful Life
  • IT Service Delivery
  • Protecting Data Resources
  • Business Continuity Planning
Read additional information concerning Progent's CISA Qualified Security Auditing Consulting Expertise.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC program was established by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity strategy based on industry best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's CRISC-certified network risk management experts can provide a range of risk identification services including:

  • Collect information and review documentation to identify major risk scenarios
  • Inventory statutory, industry, and business mandates and company standards associated with your information system to determine their potential influence on your business objectives
  • Point out possible threats for your business processes to help in evaluating your corporate risk
  • Create a risk awareness program and conduct training to make sure your stakeholders understand IS risk so they can contribute to your risk management program
  • Match key risk vectors to your associated business processes to help determine risk ownership
  • Determine risk tolerance with your senior management and major stakeholders to make sure they match
Find out additional information about Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Accredited Information System Security Consulting Services
GIAC was established in 1999 to validate the skill of network security engineers. GIAC's mission is to verify that an accredited professional has the skills necessary to deliver support in critical categories of system, information, and software security. GIAC accreditations are recognized by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-qualified security audit specialists can help your business in the areas of:

  • Auditing Security Systems
  • Incident Handling
  • Intrusion Detection
  • Web-based Application Security
  • SIEM solutions
Read more information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with a Security Specialist
To find out how you can get in touch with a Progent security consultant for online or on-premises assistance in New Mexico, phone 1-800-993-9400 or go to Remote Computer Support.














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