If your company computer network is in New Mexico you can depend on fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve emergency issues involving your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible by phone of any nationwide support firm in the United States. The cost is competitive, billing is by the minute, engagement is quick, and support is world class.

If your New Mexico small business is based away from larger urban areas including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited during a crisis. This can cause lost productivity for your business, upset clients, unproductive employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a certified consultant ready to provide help whenever you have to have it to keep your computer network running.

Since Progent charges for online support by the minute, your business owes just for services provided. Progent asks for no startup surcharge. Some online support firms demand significant minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing mechanism avoid big invoices for fast repairs.

If your New Mexico business requires technical help for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of online consulting professionals has a wide array of world-class computer knowledge. This allows Progent's online service experts to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party service organizations or with the internal support staff usually available to small or mid-size businesses. Progent has refined the tools and experience to fix problems efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE support experts have earned professional certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

In order to help companies that maintain environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online support team can provide the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based contact with professionals who hold recognized security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant competence to resolve particularly tough support calls. This speeds up resolutions of serious problems, prevents network downtime, and reduces technical support bills.

For organizations throughout New Mexico, Progent offers immediate remote contact with UNIX, Linux, Solaris, Mac specialist for urgent assistance to troubleshoot technical issues that are threatening your business but are not within the comfort zone of your ordinary computer maintenance organization. Progent's UNIX, Linux, Solaris, Mac, and Cisco CCIE-certified support professionals can analyze your network by means of advanced remote troubleshooting technologies in order to deliver fast and efficient evaluation and repair of serious computer issues.

Services Progent's Phone-based Support Experts Can Provide Your New Mexico Company
Progent network consultants are qualified to provide advanced support for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote network service team can assist New Mexico small businesses with a broad assortment of computer products and technologies including system architecture, email support, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, virtual server options for server economization and streamlined management, and transitioning from dated systems to modern environments based on newer versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals can provide online technical help for computers powered by popular versions of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this prestigious certification by passing strenuous examinations administered by Cisco. Most Cisco CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and consequently their services are not readily accessible to the general public.

Progent is among the rare IT technology consulting organizations that makes sure that CCIEs are available to help small and mid-size businesses. In addition, Progent facilitates fast access to a Cisco CCIE via phone so you can receive timely support for complex system problems that are impacting your productivity but are beyond the competence of your local network support resources. Progent's CCIE support experts can tie into your environment by utilizing sophisticated remote troubleshooting tools to provide quick and affordable analysis and repair of critical system trouble.

CCIE certified consultants from Progent can help your business to plan, configure, and support a converged business network that can streamline operations, lower expenses, and speed time to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless technology integration assistance, Progent can greatly increase the business value of your information network in New Mexico. To see additional information concerning Progent's support for Cisco network appliances, refer to Cisco Network Consulting Services.

Microsoft Gold Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online support experts can deliver network troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the expertise of support professionals who can assist you with a broad variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server design, Microsoft Lync integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Specialists
Progent provides you access to accredited CISM and ISSAP security engineers who can deliver a variety of system protection services to improve the protection of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist you to recuperate promptly from an attack. Security solutions available from Progent include: in depth security analysis using platforms such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; efficient recovery from malicious attacks; setting up firewalls; designing secure techniques for off-site and mobile connectivity; protecting your email system from spam and DHA attacks; and offering 24x7 automated monitoring. To read additional information on Progent's security support for small and medium-size businesses, go to Progent's Professional Support for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply professional consulting expertise and education in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications such as CRM, Project, Office Word, and Excel. To find out more information on Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides a variety of service offerings for Help Desk services including UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are ready to offer your customers easy contact with a dependable technical support resource with extensive background in phone help and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a solid driver of business success, and Progent's charter is to resolve rather than simply document problems. To learn more information concerning Progent's Help Desk Call Center outsourcing, see Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent's powerful service reporting application stores thorough records of all support delivered to Progent's clients. Every active Progent team engineer has access to the details of services provided to each customer by any team member. This history of issues and resolutions is organized as a readily retrievable internal database that allows Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows over time. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house technical personnel that enable Progent's remote consulting experts to arrive at the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To learn how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency phone-based professional assistance in New Mexico, call 1-800-993-9400 or go to Urgent Remote Computer Support.

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