If your business network is in New Mexico you now have quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to help with critical issues involving your computer network. Progent retains one of the most extensive teams of UNIX and Cisco CCIE consulting experts accessible online of any nationwide service organization in the U.S. Rates are affordable, charges are per minute, engagement is immediate, and support is unbeatable.

If your New Mexico network is situated some distance from larger metropolitan neighborhoods including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX or Cisco CCIE engineers could be problematic when there's a crisis. This could mean a loss of productivity for your company, upset clients, idle employees, and distracted executives. By calling Progent, you have access to a qualified engineer ready to deliver expertise when you have to have it to keep your information system operating.

Since Progent charges for remote service by the minute, your business is invoiced just for technical help provided. Progent requires no startup charge. Some online support companies have significant minimum payments or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing model avoid big tabs for fast fixes.

If your New Mexico company needs online assistance for UNIX/Linux, Solaris, Apple Mac or Cisco technology, go to Progent's remote help, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced team of online support professionals offers a wide range of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging network trouble faster than is feasible with typical independent support organizations or with the in-house support staff commonly found in smaller companies. Progent has refined the tools and experience to fix problems economically in a wide variety of computer configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE service specialists have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

In order to help companies that operate networks incorporating a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's online service group makes available the assistance of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides online support from engineers who have qualified for recognized security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, when called for, to specialists with sufficient background to deal with unusually tough support calls. This accelerates remediation of urgent network problems, prevents system downtime, and reduces maintenance invoices.

For organizations throughout New Mexico, Progent allows virtually instant remote access to UNIX/Linux, Solaris, Apple Mac specialist for urgent expertise to repair network problems that are threatening your business but are not within the experience of your ordinary network support group. Progent's UNIX, Linux, Sun Solaris, Mac, and Cisco CCIE-qualified network experts can analyze your computer environment using state-of-the-art remote troubleshooting technologies that allow them to provide fast and affordable evaluation and remediation of serious computer issues.

Services Progent's Remote Consulting Specialists Can Offer Your New Mexico Business
Progent's online professionals can offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:

Online Expertise for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac phone-based network service team can help New Mexico small businesses to maintain a broad array of information products and technologies that include system infrastructure, email support, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware products for server economization and streamlined management, and transitioning from outdated applications to modern environments based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service professionals offer remote technical help for systems powered by major variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who qualify for this rare certification by passing thorough examinations given by Cisco. The vast majority of Cisco CCIEs work for large enterprises or national Internet service providers, and as a result their help is not readily accessible to smaller companies.

Progent is one of the few network service organizations that ensures that CCIEs stay accessible to support small and mid-size businesses. Also, Progent can provide convenient communication with a CCIE by phone so that you can get timely support for complex system issues that are hurting your productivity but are not within the scope of your ordinary network maintenance providers. Progent's CCIE consultants can access your network via secure on-line support tools in order to provide fast and cost-effective diagnosis and repair of urgent system anomalies.

CCIE and CCNP certified engineers from Progent can assist you to design, setup, and manage an integrated network infrastructure that can streamline business processes, reduce expenses, and speed time to positive ROI. By combining Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products integration help, Progent can greatly increase the strategic value of your information network in New Mexico. To see more about Progent's services for Cisco network appliances, visit Cisco Network Professional Support.

Microsoft Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified online support engineers can provide computer system troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the expertise of support professionals who can assist you with a broad range of platform practice areas such as Windows Server 2012 R2 integration, Windows Server 2008 maintenance, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint Server design, Lync Server implementation and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Consultants
Progent offers you the services of accredited CISM, CISSP and ISSAP security professionals who offer a variety of security services that can improve the immunity of your UNIX/Linux, Solaris, or Mac OS X network against assaults or help you to revive rapidly from an assault. Security services available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recovery from malicious assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; protecting your email system from spam and DHA attacks; and setting up 24x7 automated monitoring. To learn additional information concerning Progent's security services for small and midsize businesses, go to Progent's Consulting Expertise for Network Security.

Business Applications Support: Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers professional consulting support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for Microsoft business applications such as CRM, Project, Word, and Excel. To find out more about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Call Center Support Alternatives
Progent offers a variety of service offerings for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are ready to provide your customers fast access to a dependable technical support team with years of background delivering phone help and online repair service for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected image as a major driver of company performance, and Progent's charter is to resolve and not merely record problems. To read more information concerning Progent's Help Desk support, refer to Progent's Help Desk Support.

Progent's Online Service Tools
Progent's highly evolved customer support database system includes extensive documentation of all support provided to Progent's clients. Each active Progent team consultant has access to the specifics of support delivered to each customer by any team engineer. This database of problems and resolutions is structured as a readily retrievable internal database that permits Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the value of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' internal support staff that allow Progent's online consulting experts to find the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Network Support Expert Immediately
To see how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency phone-based engineering support in New Mexico, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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