New Mexico UNIX, Linux, Solaris, OS X Support Services Instant Remote Service from a UNIX Professional
If your business IT network is in New Mexico you can have fast remote technical support from a UNIX or CCIE-certified professional to help with critical issues that threaten your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent support organization in the country. Rates are competitive, billing is per minute, engagement is fast, and service is world class.
If your New Mexico business is located outside of larger metropolitan areas including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when there's an emergency. This could mean a drop in productivity for your company, upset clients, idle employees, and distracted management. By contacting Progent's remote support, you have access to a certified professional ready to deliver assistance whenever you have to have it to get your computer network running.
Because Progent charges for remote support on a per-minute basis, your business is invoiced just for support delivered. Progent asks for no startup charge. Many online consulting organizations have large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward billing model do away with unexpectedly large bills for speedy solutions.
If your New Mexico company requires urgent technical help, find out how to contact Progent's UNIX/Linux, Solaris, Apple Mac OS X, or CCIE experts by visiting Progent's urgent phone-based support, phoning 1-800-993-9400, or sending email to information@progent.com.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned team of online support engineers possesses a rich set of world-class information technology knowledge. This enables Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is feasible with typical third-party support firms or with the internal IT staff usually found in small businesses. Progent has delivered phone-based support to companies in each state in the country and has refined the technology and skills to fix problems efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products.
Progent's UNIX/Linux, Sun Solaris, Mac, and CISCO CCIE consultants have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Help Desk Specialist, and Technical Coordinator (ACTC). Progent's remote support team members also have a number of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
To help businesses who operate environments incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's phone-based service team makes available the assistance of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent offers remote support from professionals who have qualified for a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant background to deal with particularly intractable support calls. This accelerates remediation of serious problems, avoids system unavailability, and minimizes maintenance invoices.
For companies throughout New Mexico, Progent offers fast access to a remote UNIX/Linux, Sun Solaris, Mac specialist for critical support to fix information system problems that are affecting business productivity but are outside the skill set of your local computer service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified service team can interface with your computer environment by means of state-of-the-art remote support tools that allow them to provide rapid and affordable diagnosis and repair of critical IT problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your New Mexico Business
Progent's service specialists can provide expert assistance for an extensive array of UNIX/Linux, Cisco Systems, and Microsoft Windows products and technologies such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online computer service team can assist New Mexico small businesses to maintain a large array of IT products and technologies such as network architecture, email support, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, VMware technologies for processor consolidation and centralized management, and moving from legacy systems to contemporary solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.
Cisco Systems Network Architecture and Security Technology
Progent is unmatched in the network support industry for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network professionals who earn this rare credential by passing strenuous examinations given by Cisco Systems. Usually CCIEs are hired by large corporations or national Internet service providers, and as a result their skills are not readily had by small businesses.
Progent is among the rare network consulting organizations that ensures that Cisco CCIEs are accessible to help small and medium sized organizations. In addition, Progent offers fast access to a Cisco CCIE by telephone so that you can get timely support for urgent network problems that are disrupting your business but are not within the experience of your usual system support resources. Progent's CCIE engineers can access your environment using sophisticated on-line support tools to provide rapid and affordable diagnosis and repair of critical network anomalies.
Gold Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified consultants offer online computer support and information system help for all Microsoft server and office productivity solutions. As a Microsoft Gold Partner, Progent can offer your company the services of consulting engineers who can assist to deploy, troubleshoot and administer any Microsoft Server including Microsoft Windows 2003 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Commerce Server, Content Management Server, Small Business Server, Microsoft Exchange Server 2007, Microsoft Application Center, Microsoft SharePoint Portal Server, Microsoft Virtual Server 2005, Microsoft Project Server, and Microsoft Operations Manager 2007 and MOM 2005. To find out more about Progent's expertise in MS server technology, go to Microsoft Servers Consulting Expertise.
CISM and ISSAP Certified System Security Consultants
Progent provides you access to certified CISM and ISSAP security consultants who can deliver a variety of system protection services to improve the protection of your UNIX, Linux, Solaris, or Apple Mac environment against internal or external threats or help you to revive quicky from an attack. Security services provided Progent include: extensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; rapid recovery from malicious attacks; configuring firewalls; planning secure architectures for off-site and mobile connectivity; securing your email infrastructure from viruses, spam, and DHA attacks; and setting up round-the-clock proactive monitoring. For more information about Progent's security support for small businesses, see Progent's Professional Services for System Security.
Applications Support: Education, Custom Programming, Integration
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by providing help services and training in imaging, audio, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent's Application Experts Team can supply professional consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications such as CRM, Microsoft Office Project, MS Office Word, and Excel. For additional information about Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Applications Experts Team.
Call Center Service and Outsourcing
Progent offers a variety of programs for Call Center services that include UNIX/Linux, Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for small companies who require the immediate accessibility of an affordable Help Desk with effective telephone assistance and the ability to escalate problems, but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk staff. Progent can act as a main Call Center for your business, serve as an escalation alternative for the most challenging network problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Call Center or improving your current one, evaluating or programming Call Center software products to address the special needs of your business, or adding temporary personnel to work online in conjunction with your internal Help Desk Call Center resources to deal with demanding events like system upgrades.
Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts can provide your clients easy access to a dependable support resource with years of experience delivering telephone-based help and remote access troubleshooting for small business networks. Progent's concentration is on giving the Help Desk a positive recognition as a key driver of company productivity, and Progent's charter is to resolve and not simply record problems. For more about Progent's Call Center outsourcing, refer to Progent's Call Center Support.
Progent's Online Service Technologies
Progent has developed an arsenal of optimized tools, refined over years of use, focused on promoting the most advanced quality of service for delivering online technical help and repair for small company IT networks. Progent provides safe VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access permits the engineers of Progent's Technical Response Center to interface to your environment without violating corporate security.
Progent's sophisticated customer support reporting system includes comprehensive records of all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of support rendered to every client by any staff engineer. This database of problems and fixes is structured as an easily retrievable internal database that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional vast support knowledge bases as well as to manufacturers' in-house engineering staff that enable Progent's remote service experts to come up with the best resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To find out how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent remote consulting help in New Mexico, phone 1-800-993-9400 or visit Urgent Remote Computer Help.
E-Mail Guard from Postini provides constantly updated spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and virus protection aggregation program. Progent’s certified email security professionals can help you develop an email safety strategy that features anti-spam and antivirus products and policies.
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center collocation hosting facilities and in need of on-demand on-site service at the co-location site as well as off-site support from Microsoft and Cisco certified professionals. Progent provides a complete range of data center and data center and collocation support services such as network architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of non-stop systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server clustering systems.
Progent’s Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to connect to, manage, distribute and interact with relevant data, files, and applications and to interact with one another. It enables faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join workers, clients, teams and projects with the data they’ve developed in a way that makes data convenient to find, download and apply.
Progent is one of the most qualified information technology consulting companies in the San Francisco Bay Area for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your business from over-reliance on an individual independent consultant while giving you cost-effective and reliable access to high-quality network expertise. By providing network consulting help when you require it, providing advanced expertise for critical technologies, offering value-added support such as automated network monitoring, and billing only for services you receive, Progent gives you an economical solution for maximizing the productivity of your small office network. Progent is the smart way for small businesses to create and maintain a reliable and safe information system and to benefit from fast access to the experienced consulting ordinarily available only to businesses who are able to support a large in-house IT group.
Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a full range of manageable protection products to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your business objectives.
Progent offers San Francisco Bay Area small businesses enterprise-class IT consulting plus online or in-person troubleshooting for information systems based on Windows Server technology and Microsoft's .NET platform including MS Exchange Server 2003 and Microsoft SQL Server 2005. Progent's Microsoft and Cisco qualified IT consulting experts also can provide security expertise for companies ranging from the small office to the worldwide enterprise.
Progent's Symantec consultants can assist you to maintain earlier versions of Symantec Firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to more recent technology from Symantec or other vendors. Progent can also help you create and implement a complete security strategy that can incorporate Firewall and VPN devices and utilities, outsourced security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing network help, administration, training, and security consulting.
ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise version of ISA Server on your network.
If you are developing UNIX-based applications on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your area of strategic know-how without the continual hassle of managing your business network. Through the use of automated network monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an affordable solution for supporting an information network that provides high availability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-siteservice and troubleshooting, 24x7 monitoring, and help desk support.
Even if your company has a small network services staff and a limited IT budget, your information network can still feature the same high availability and performance that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and servers up and running. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and application monitoring to reduce service expenses, resolve problems quickly, and prepare for issues before they impact network productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to perform complete process management. Progent supports Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class reliability, protection and performance.
Our Experts Group provides consulting in important technologies that include Macintosh integration and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and specialized application support; Chief Information Officer, business analyst, and project logistics services; Special program development and deployment; Web site, electronic business, Electronic Data Interchange, and client information portal development and deployment; DBM management and performance help; Business information consulting; and Telecommunications systems support.
