If your company network is in New Mexico you now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to resolve emergency issues involving your computer network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the U.S. Rates are competitive, billing is per minute, sign-up is immediate, and support is unbeatable.

In case your New Mexico network is based some distance from larger urban areas including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic when you have an emergency. This can cause a drop in revenue for your company, upset customers, unproductive workers, and distracted executives. By contacting Progent's remote support, you have access to a qualified consultant who can provide help when you need it to get your network running.

Because Progent charges for phone service by the minute, your company pays only for services received. Progent requires no service activation charge. Some online support companies demand substantial minimum payments or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing mechanism eliminate big bills for quick repairs.

If your New Mexico company needs technical assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote consulting professionals possesses a wide array of world-class computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party support firms or with the internal support staff commonly available to small or mid-size businesses. Progent has refined the tools and skills to fix problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE consultants have been awarded professional certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, and Design Associate.

In order to help companies who run networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote service team makes available the services of consultants who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides online support from engineers who hold a variety of security credentials such as CISM Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to experts with sufficient background to deal with particularly intractable support calls. This accelerates resolutions of serious problems, avoids network disruption, and minimizes maintenance invoices.

For companies in the state of New Mexico, Progent allows fast remote communication with UNIX, Linux, Solaris, Mac OS X consultant for critical help to fix computer problems that are threatening your business but are outside the skill set of your ordinary IT support group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified network experts can analyze your system by means of the latest remote support utilities that allow them to deliver quick and economical evaluation and resolution of critical computer problems.

Services Progent's Online Support Specialists Can Provide Your New Mexico Company
Progent's service specialists are qualified to deliver expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based technical service staff can assist New Mexico small businesses to maintain a large array of information products and technologies such as network architecture, messaging support, security consulting for networks and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, virtual server products for processor consolidation and centralized management, and moving from outdated systems to current solutions powered by newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service experts can provide online technical help for computers based on leading derivatives of the UNIX operating system including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering immediate and affordable access to Cisco CCIEs. CCIEs are sought-after networking professionals who qualify for this rare certification only after intense examinations supervised by Cisco. The vast majority of Cisco CCIEs are employed by big enterprises or national ISPs, and so their services are not easily available to smaller companies.

Progent is one of the few computer consulting providers that ensures that Cisco CCIEs are accessible to support small and medium sized companies. Also, Progent can provide quick communication with a CCIE by telephone so you can get timely help for critical network problems that are hurting your productivity but are outside the experience of your local IT support resources. Progent's CCIE support experts can connect to your network via state-of-the-art remote troubleshooting tools in order to execute quick and cost-effective analysis and repair of urgent network problems. For more about Progent's expertise in Cisco network appliances, refer to Cisco Technology Professional Support.

Gold Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified remote support professionals can provide computer repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of support engineers who can help your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Lync Server 2010 integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Experts
Progent offers you the services of accredited CISM, CISA and CISSP security engineers who can deliver a range of security services to bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac environment against attacks or help you to recover quickly from an attack. Security services available from Progent include: extensive security evaluation using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recovery from virus and worm assaults; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and implementing continual network monitoring. To learn more concerning Progent's security services for small and midsize companies, visit Progent's Professional Support for System Security.

Applications Support: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering consulting services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering expertise and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To find out more information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent offers three service offerings for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate accessibility of a professional Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation resource for tough technical issues, or be available in overflow instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your current one, evaluating or customizing Call Center software products to meet the particular requirements of your business, or adding supplemental personnel to operate online in conjunction with your in-house Call Center group during demanding scenarios such as software migrations. To read additional information on Progent's Call Center support and outsourcing, go to Progent's Help Desk Support.

Progent's Online Support Tools
Progent has developed a set of optimized tools, evolved during years of field experience, focused on promoting the most advanced standard of service for delivering online engineering help and repair for small and medium-size company information networks. Progent offers safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access permits the consultants of Progent's online support team to connect to your environment remotely without violating network security.

Progent's advanced service database software keeps comprehensive histories for all service delivered to Progent's clients. Each active Progent staff consultant has the benefit of the details of support rendered to every customer by any team engineer. This database of issues and fixes is organized as a conveniently retrievable proprietary knowledge base that enables Progent's remote technical experts to communicate their experiences company-wide to make sure that the value of Progent's support services grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's remote consulting experts to come up with the optimal solutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent phone-based professional support in New Mexico, call 1-800-993-9400 or go to Urgent Online Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.