For small business computer networks located throughout the state of New Mexico, Progent's Microsoft and Cisco qualified technicians can provide phone support and troubleshooting to repair your network problems quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to identify and resolve network problems while avoiding the high cost and time delays associated with onsite technical service calls.

If your New Mexico organization is situated outside of the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer support choices may be limited in technical expertise, or not available during an emergency. This results in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.

MySQL Software Programming and Database Administration Support
Progent's certified MySQL database consultants offer a selection of affordable services to assist companies to maximize the strategic benefit of MySQL technology. Expertise offered by Progent for MySQL environments cover DBA support, software programming, and database migration assistance.

Broad and Deep Knowledge of Office Networking
Progentís group of close to 100 computer network consultants means customers can take advantage of the leverage of over 1,000 years of cumulative background and collective information to resolve the most troublesome network problems. Progentís accredited network engineers possess the knowledge and experience to find fixes fast and deliver them affordably.

Microsoft Exchange Server 2016 Migration Consulting
Progent's Microsoft Exchange Server 2016 consultants can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Desktop Support Services
Progent's desktop support staff can assist you to install PCs, notebooks, or wireless communicators individually or assist your business to plan and carry out a large-scale upgrade to a current edition of an operating system or a new version of an important end-user application. Progent's Microsoft PC specialists can configure programs from Microsoft's Office suite of productivity software or Microsoft Dynamics financial and CRM programs on your workstations so they integrate efficiently with all Microsoft applications, products from popular vendors, SQL databases, and key solutions throughout your network. As an example, Progent can configure Microsoft Outlook on a desktop or notebook to align with both the work profile of your employee and the security requirements of your business. Progent can also provide remote and on-site technical services for workstations.

Best Practices Applied by Expert Consultants
Many organizations situated away from areas with plentiful expert engineers utilize less qualified or inexperienced local resources for critical IT support. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the front lines of IT support, providing an extensive range of technical tasks for a diverse selection of clients. Consequently, with Progent you receive not only expert network engineering skills, but an engineer who follows computer industry best practices in applying those skills to resolve real-world business system problems efficiently and in a consistent fashion.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical data, applications and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information. Learn about Progent's complete ProSight family of affordable outsourced network management services for small organizations.

Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service computer support firm such as Progent as opposed to a freelance consultant, you are ensured timely access to knowledgeable professionals whenever you need them. You no longer have to worry that illness, training, time off, or conflicting jobs with other clients will cause you to be without support during a crisis.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtual server technology, a world-class datacenter facility, and the technical experience of Progent's Microsoft Gold qualified engineering team to provide small businesses a comprehensive IT outsourcing solution that improves network reliability and security, reduces administrative hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be transported immediately to a different physical host without time-consuming and risky reconfiguration. With Private Cloud hosting, you are not held captive to a single hosting provider.

Microsoft Dynamics NAV Consulting
The latest version of Microsoft Dynamics NAV ERP offers several innovations such as specialized Role Centers, improved management information and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals can provide programming, integration and debugging support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV ERP software to other services and applications. Also, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your business, attract additional clients, expand your sales campaigns, and form successful alliances.

Collaborative Approach to Support and Technical Issue Escalation
Computer networks have grown ever more complex. In addition, most small business networks include software and hardware from dozens of different suppliers. All this makes network integration and maintenance increasingly challenging. It is unfeasible for even the most talented engineer to have deep familiarity in all aspects of information technology, or extensive practical experience in the enormous range of brands, versions, and revisions that small businesses incorporate in their information systems. Progent utilizes a collaborative methodology to computer support and depends on application experts to bring high-level knowledge when necessary to solve complex problems efficiently, at the least cost to your company.

Progent's Consulting and Training Services for Microsoft Office and Office 365
Progent's Office and Office 365 consultants can assist companies to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides fast return on investment and enables improved business results. Progent can help you to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also help you resolve compatibility issues between different releases of Office and can provide live online Office and Office 365 training to individuals or teams.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer expert online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can help you to implement Cisco's continually evolving switch solutions to realize the speed, expandability, resilience, virtualization support, security and manageability needed by your organization. To learn about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. For information about Progent's support for Cisco's Nexus Series of switches, see Nexus switch consulting services. To learn about Progent's support services for Meraki switches, see Cisco Meraki switches integration.

Windows Server 2012 Integration Services
Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, team, create an enterprise-wide security strategy, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the value of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

Contact a Progent Network Consultant
To find out how you can get in touch with a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.














© 2002- 2018 Progent Corporation. All rights reserved.