For small business computer networks located anywhere in the state of New Mexico, Progent's Microsoft certified technical team members can deliver phone assistance and troubleshooting to resolve your network systems issues quickly and affordably. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to diagnose and resolve IT problems without the high cost and delays associated with onsite service visits.

If your New Mexico business is located outside of the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local network support options may be limited in skills, or not available during a crisis. This results in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of seasoned network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

MS Project Server Integration
Progent's Microsoft Project Server consultants can provide advanced online and onsite support for Microsoft Project Server and for all Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional integration, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, and Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE consultants to assist your company to optimize your infrastructure to support local, branch office, at-home, and mobile users so that they can use Microsoft Project Server to work together securely and productively. Progent's certified security engineers can assist you to define and police security workflows that protect sensitive project information without disrupting the productive sharing of legitimate information.

ProSight Data Protection Services Managed Cloud Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Find out about Progent's complete ProSight family of affordable network management outsourcing services for small businesses.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures like assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to show compliance with industry standards and government requirements.

ProSight Network Audits for Checking Network Health
Prosight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable and more secure AD environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and higher availability. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your information network.

Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior IT experts with decades of experience as IT project managers for program development, business systems deployment, and business process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers offer advanced management expertise to assist enterprise clients to follow leading practices to make sure major projects are completed on time and within budget.

Team Approach to Service and Problem Escalation
Information technologies have grown ever more sophisticated. At the same time, typical small business computer networks include products from many different suppliers. All this makes computer integration and support increasingly challenging. It is unfeasible for even the most talented individual to have deep familiarity in all aspects of computer technology, or extensive practical experience in the thousands of hardware and software products, models, and revisions that small companies incorporate in their IT networks. Progent follows a collaborative methodology to network consulting and relies on subject matter specialists to bring high-level skills when necessary to fix the most intractable problems efficiently, at the lowest expense to your company.

Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of background designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.

Desktop and Mobile Device Centralized Configuration Management Support
Progent offers Configuration Manager 2016 cloud integration, System Center Configuration Manager planning and installation and Intune integration help to consolidate and streamline the management of your desktops and web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2016 from an older change management solution or help you to modify your current SCCM 2016 environment to accommodate your changing business requirements.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient online and onsite services including planning, configuration, management, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. In case your organization is currently running SQL Server 2014, Progent can assist your company to perform an efficient transition to SQL Server 2016.

Design, Deployment and Support Expertise for Microsoft System center 2012
Progent's Microsoft System Center consultants have more than 15 years of experience deploying, supporting and troubleshooting the core components included with Microsoft System Center and can help you to design, configure, manage, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade planning and support to assist your organization to move to the current edition of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.

Stealth Penetration Testing
Stealth penetration checking is a key component of any comprehensive network security strategy. Progentís security professionals can perform thorough stealth penetration security checks without the awareness of your company's internal IT resources. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event history analysis are properly configured and consistently observed.

Talk to a Progent Network Support Expert
To see how you can contact a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.

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