For business networks located within the state of New York, Progent's Microsoft authorized technical experts can provide phone support and remote troubleshooting to repair your computer network problems quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support databases to troubleshoot and repair computer network problems without the cost and delays normally associated with onsite service calls.

If your New York company is situated outside of the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer support choices may be limited in technical capability, or not available during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

Design and Configuration Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki wireless AP experts provide online and onsite support services to help businesses of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the initial product was published more than a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small organization's production servers in a solution that gives the highest level of dependability and expandability and is also simple to transfer to another host. Progent's Private Cloud hosting options are based on proven virtualization platforms that enable small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

PC Desktop Consulting and Support Services
Progent offers a wide array of cost-effective services to help your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Windows 8.1 integration, Windows 7 support, MS Office and Office 365 integration and training, and 64-bit processing upgrades.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Virtualization Support
Virtualization techniques allow businesses to optimize resource utilization, simplify network operations, and improve workload uptime and security. run several virtual machines on one actual computer. Typical applications for virtual servers include resource consolidation, low-cost platforms for programs that require outdated operating systems, and affordable segregation of software development or testing environments from production systems. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server support. Progent can install virtual servers to maximize performance, fault tolerance and manageability while at the same time cutting costs; suggest and test business recovery plans that reduce productivity loss in the event of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting assistance as virtualization technology advances.

Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles built around the advanced problem solving capabilities of Operations Manager, a cutting-edge server management software platform that monitors the availability, speed and protection of your IT network and identifies anomalies before they can bring down your network. To give you additional understanding concerning the performance and stability of your system environment, Progent can help you integrate and operate popular network monitoring software powered by Linux.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on time and within budget. For details about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

PC and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, System Center Configuration Manager design and installation and Microsoft Intune consulting to centralize and streamline the management of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older device and application management solution or assist you to modify your current SCCM 2016 environment to accommodate your changing business requirements.

Contact a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Computer Help.














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