For business network systems located anywhere in the state of New York, Progent's Microsoft qualified engineers can provide online help and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and resolve IT problems while avoiding the expense and delays associated with in-person service visits.

If your New York small business is situated outside of the larger metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network support choices may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Online Training for Popular Desktop Apps
Progent offers online training for an array of desktop programs and environments including Microsoft Excel, Word, PowerPoint, Outlook, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and 8. Live online education provides all the advantages of conventional classroom sessions, including instant communication between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the schedules of many workers.

Juniper and NetScreen Consulting Services
Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from discontinued equipment to current versions. Progent's Junos OS engineers offer support for Juniper's premiere network control software to enable you to simplify the management and improve the protection of your Juniper and NetScreen VPN appliances, routers, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that include a combination of Juniper's software platforms.

Desktop Consulting and Support Services
Progent's desktop support engineers can assist you to install desktop computers, notebooks, or handheld computers individually or assist you to plan and implement a company-wide migration to a current version of an OS or an updated release of a key desktop application. Progent's Microsoft-certified desktop consultants can install programs from the Office line of end-user products or Microsoft Dynamics accounting and customer relationship programs on your client PCs so they integrate efficiently with all Microsoft programs, products from popular vendors, business servers, and line-of-business services throughout your network. As an example, Progent can set up Outlook email client on a workstation or notebook to align with both the usage pattern of the user and the security policies of your company. Progent can in addition provide remote and on-site troubleshooting services for workstations.

Progent's Online Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online services to assist your organization to plan, program, pilot test, install, manage, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers on-demand support to clients who need a quick solution to a stubborn issue related to Excel and Progent also offers full project management support for upgrading or creating mission-critical application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individual users or teams.

IT Support for Small Governments
Progent has a long background delivering a broad range of remote network support and urgent troubleshooting services to local governments and school districts across the United States. Progent is among the pioneers in delivering advanced online IT consulting and has delivered network support to clients in every state. Progent's remote computer support for local governments eliminates travel expenses and solves problems faster than on-premises support.

Google Android Phone and Tablet Integration
Progent's Android smartphone and tablet integration consulting services have extensive background providing online and onsite support for organizations of any size who want to incorporate Android phones and tablets into their information networks so that users can be productive while on the go. Progent offers the range of skills to solve technical problems that involve numerous manufacturers and that entail a mix of older and current technology. Progent offers cost-effective online expertise to help you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones efficiently.

64-bit Computing Migration Help
Progentís 64-bit upgrade support experts can assist you to update your application servers and workstations affordably from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit computing, plan a cost-effective upgrade process that minimizes business interruptions, and offer timely online help to aid your organization to install 64-bit software and applications on your existing hardware. Progent's Microsoft Gold qualified computing engineers can assist your company to integrate the 64-bit versions of Microsoft products like Windows Server 2008, Exchange Server, Microsoft Windows 7, and Office Excel.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable remote consulting services to help your organization to manage and troubleshoot your existing Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and remote Office Word training sessions customized for individuals or groups.

Migration Support for Skype for Business Server
Progent's Skype for Business consultants offer remote and on-premises consulting services for organizations of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified data security experts can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

Desktop and Mobile Device Unified Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager design and installation and Microsoft Intune expertise to consolidate and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from an older change management platform or assist you to enhance your existing SCCM 2016 environment to accommodate your evolving IT requirements.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core technologies first developed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to assess the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a converged voicemail platform that facilitates teamwork by providing flexible set of alternatives for retrieving calls and messages within a framework that is easy to deploy and maintain. Cisco Unity Connection lets you access and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to medium businesses and corporate satellite offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to ensure that your voice messaging deployment gives you maximum competitive value.

Microsoft Exchange 2013 Migration Services
Progent offers comprehensive Microsoft Exchange 2013 migration consulting services such as risk/benefit evaluation, end-to-end project management, site readiness preparation, cost estimates of all new software and equipment required, setting up your Active Directory (AD) forest and domains for optimal operation with your Exchange 2013 solution, designing DAGS that provide HA and resilience to your mailbox servers, pilot verification at a client's site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2013 and older versions of Exchange Server, installation of the new system, deactivating the old system, and webinar training for customer's IT staff and users.

Get in Touch with a Progent Computer Consultant
To see how to contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Computer Support.














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