If your business IT network is in the state of New York you can have fast remote access to a UNIX or CCIE-certified consultant to fix critical issues affecting your IT network. Progent maintains one of the largest teams of UNIX and Cisco CCIE consultants accessible by phone of any independent support organization in the U.S. The cost is competitive, billing is per minute, sign-up is quick, and service is unbeatable.

In case your New York office is situated away from more populated urban neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, access to UNIX or CCIE-certified experts could be limited during a crisis. This could mean a loss of income for your company, angry clients, unproductive employees, and defocused management. By calling Progent's online services, you have access to a certified professional who can provide assistance whenever you require it to keep your network operating.

Since Progent bills for remote service per minute, your company is invoiced only for technical help provided. Progent asks for no startup charge. Some online service companies apply large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing policy do away with unexpectedly large bills for quick solutions.

If your New York company needs remote assistance for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote consulting engineers has a broad array of in-depth computer skills. This allows Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is feasible with typical third-party support firms or with the in-house IT resources usually found in smaller companies. Progent has refined the technology and experience to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE service specialists have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.

In order to assist businesses who operate environments featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's online support team makes available the help of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based contact with engineers who have been awarded recognized security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, if needed, to specialists with relevant background to deal with particularly intractable jobs. This accelerates resolutions of emergency network problems, avoids network disruption, and minimizes maintenance bills.

For businesses anywhere in New York, Progent enables virtually instant remote communication with UNIX, Linux, Sun Solaris, Mac OS X engineer for emergency help to fix computer issues that are affecting productivity but are outside the experience of your in-house computer maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified service team can connect to your network using advanced remote support tools that allow them to deliver quick and efficient analysis and remediation of serious IT issues.

Services Progent's Phone-based Support Specialists Can Provide Your New York Company
Progent's network engineers can provide expert help for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac online network support team can assist New York small businesses to maintain an extensive assortment of information products and technologies including system architecture, email solutions, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware technologies for server economization and centralized management, and transitioning from dated applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals offer remote technical help for computers based on major derivatives of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who qualify for this advanced certification only after thorough examinations given by Cisco. In most cases Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and consequently their services are not conveniently available to the general public.

Progent is one of the rare network support providers that ensures that Cisco CCIEs are accessible to support small and mid-size businesses. In addition, Progent can provide convenient contact with a CCIE via phone so you can benefit from immediate help for complex network problems that are disrupting your business but are beyond the competence of your ordinary network support resources. Progent's CCIE engineers can tie into your system by utilizing sophisticated on-line troubleshooting technology to execute quick and affordable diagnosis and remediation of urgent network anomalies. To find out more concerning Progent's support for Cisco network appliances, visit Cisco Network Consulting Services.

Gold Partner for Remote Expertise for Windows
Progent's Microsoft-qualified online service professionals can deliver computer problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the assistance of support professionals who can help your company with a broad range of platform practice areas such as Windows Server 2012 R2 integration, Windows Server 2008 R2 maintenance, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint 2013 development, Microsoft Lync integration and Office Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Specialists
Progent offers you contact with expert CISM, CISSP and ISSAP security professionals who offer a range of security services that can bolster the protection of your UNIX, Linux, Sun Solaris, or Apple Mac environment against attacks or help you to revive promptly from an attack. Security solutions offered by Progent include: extensive security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast recovery from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and DHA attacks; and implementing continual network monitoring. To learn additional information about Progent's security support for small and midsize companies, go to Progent's Consulting Services for Network Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Mac technology experts can promote the creative facets of Mac computing by offering consulting services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft applications such as CRM, Project, Microsoft Word, and MS Office Excel. To find out more about Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Options
Progent provides three programs for Call Center assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can provide your customers instant contact with a reliable support team with years of background in telephone-based support and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive image as a key driver of company productivity, and Progent's aim is to fix and not just report problems. To learn additional information on Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Support.

Progent's Remote Service Tools
Progent has developed a collection of customized technologies, refined during many years of use, focused on allowing the highest standard of efficiency for providing online technical support and troubleshooting for small and midsize business IT systems. Progent provides safe VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access allows the engineers of Progent's remote service group to connect to your system without compromising system security.

Progent's advanced customer support database software includes comprehensive documentation of all support delivered to Progent's clients. Each active Progent team consultant has access to the details of services rendered to every customer by any team engineer. This history of problems and fixes is organized as an easily retrievable internal knowledge base that permits Progent's remote technical experts to communicate their experiences with the whole team to ensure that the quality of Progent's technical support grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive support databases and to manufacturers' internal technical personnel that allow Progent's remote consulting experts to arrive at the optimal resolutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency phone-based consulting support in New York, call 1-800-993-9400 or visit Expert Online Computer Help.

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