If your company IT network is in New York you now have fast phone-based help from a UNIX or CCIE-certified support specialist to assist with complex problems affecting your IT network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible by phone of any nationwide service organization in the United States. The cost is affordable, billing is by the minute, engagement is quick, and support is unbeatable.

In case your New York office is based far from larger metropolitan neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have a crisis. This could mean a loss of revenue for your company, angry clients, unproductive employees, and distracted management. By utilizing Progent's online services, you have access to a certified professional who can deliver help when you have to have it to keep your network running.

Since Progent bills for online support per minute, your company pays exclusively for support delivered. Progent imposes no startup surcharge. Some remote service firms apply large minimum fees or bill for each quarter hour or longer. Progent's small granularity and simple billing policy avoid unexpectedly large invoices for fast fixes.

If your New York company needs online assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's experienced team of remote consulting professionals offers a wide array of world-class computer skills. This allows Progent's online service experts to deal successfully with the most complex technical problems more quickly than is feasible with ordinary independent service firms or with the internal support staff commonly available to smaller companies. Progent has developed the tools and experience to fix technical issues efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have been awarded advanced certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Associate.

To assist companies who run environments incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote support group can provide the assistance of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides remote support from engineers who have been awarded a variety of security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties allows service escalation, when called for, to specialists with sufficient competence to resolve unusually intractable problems. This speeds up resolutions of emergency network problems, prevents system downtime, and minimizes maintenance bills.

For businesses in the state of New York, Progent allows fast remote communication with UNIX/Linux, Solaris, Mac specialist for critical expertise to fix technical issues that are hurting productivity and are not within the experience of your in-house network support resources. Progent's UNIX/Linux, Solaris, Mac, and Cisco CCIE-certified engineers can connect to your computer environment via advanced remote support utilities in order to deliver fast and affordable analysis and resolution of serious computer problems.

Services Progent's Online Consulting Specialists Can Offer Your New York Business
Progent online professionals are qualified to offer advanced support for a comprehensive array of UNIX, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X remote computer service team can assist New York companies with a broad array of IT products and technologies including system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X systems, virtual server products for processor consolidation and centralized management, and moving from legacy systems to modern solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac, or Windows.

Progent's support experts can provide online technical help for computers based on major variants of UNIX including: Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who qualify for this rare certification by completing strenuous examinations administered by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their help is not readily available to small and mid-size businesses.

Progent is among the rare network support providers that ensures that Cisco CCIEs stay available to support small and mid-size organizations. Also, Progent can provide convenient contact with a Cisco CCIE by telephone so your company can get timely support for urgent network issues that are hurting your productivity but are beyond the experience of your usual network maintenance resources. Progent's CCIE support experts can access your environment via secure on-line troubleshooting tools to execute rapid and economical analysis and repair of critical network anomalies.

Cisco authorized consultants from Progent can assist your business to design, implement, and maintain a converged business network that can streamline operations, lower expenses, and speed time to profitability. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products integration help, Progent can dramatically increase the business value of your network infrastructure in New York. For more information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Services.

Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified remote service experts can deliver computer system troubleshooting and consulting support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of support engineers who can help you with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange 2010 maintenance, SharePoint 2013 design, Lync Server 2010 integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Professionals
Progent provides you contact with accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of security solutions to bolster the protection of your UNIX, Linux, Sun Solaris, or Mac OS X environment against attacks or help your business to recover quickly from an attack. Security solutions provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; efficient recovery from virus and worm attacks; setting up firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To find out more information on Progent's security services for small and medium-size companies, visit Progent's Consulting Services for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply professional consulting expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft applications including CRM, Microsoft Office Project, Office Word, and Excel. To learn more information on Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support Alternatives
Progent offers a selection of support programs for Help Desk services including UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are available to offer your customers fast contact with a dependable support resource with extensive experience in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Call Center a respected image as a key driver of business success, and Progent's goal is to resolve and not just record problems. For more concerning Progent's Call Center outsourcing, refer to Progent's Help Desk Support.

Progent's Remote Technical Support Tools
Progent's highly evolved service reporting application stores thorough records of all service provided to Progent's clients. Every active Progent team consultant has the benefit of the specifics of services delivered to every client by any staff member. This database of trouble tickets and solutions is structured as a readily searchable internal knowledge base that allows Progent's online technical professionals to share their experiences company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' internal support personnel that allow Progent's online consulting experts to arrive at the optimal solutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To learn how you can contact a UNIX/Linux consultant or a Certified CCIE for urgent remote consulting help in New York, phone 1-800-993-9400 or go to Urgent Remote Network Help.

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