If your company network is in the state of New York you can now get fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with complex issues involving your computer network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide support organization in the U.S. The cost is competitive, billing is per minute, sign-up is immediate, and service is world class.

In case your New York network is located outside of major metropolitan neighborhoods including New York City, Buffalo, Rochester, Yonkers, or Syracuse, contact with UNIX or Cisco CCIE engineers is often limited when you have a crisis. This could mean a loss of income for your company, upset customers, idle employees, and defocused executives. By calling Progent's remote support, you have access to a qualified professional who can deliver help when you require it to get your information system on line.

Because Progent bills for telephone-based support per minute, your company owes only for technical help provided. Progent imposes no startup surcharge. Some online consulting organizations demand significant minimum time requirements or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and simple pricing mechanism do away with large tabs for fast repairs.

If your New York business requires online help for UNIX, Linux, Solaris, Mac or Cisco technology, visit Progent's online help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide array of world-class computer knowledge. This allows Progent's online service specialists to resolve the most complex network trouble faster than is feasible with ordinary independent service organizations or with the internal support resources usually found in smaller companies. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE engineers have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of high-level Cisco credentials which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to assist businesses who operate networks based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support group can provide the assistance of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote contact with professionals who have earned important security credentials such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, when called for, to experts with sufficient background to deal with unusually intractable support calls. This accelerates remediation of emergency problems, avoids network disruption, and minimizes technical support invoices.

For companies in the state of New York, Progent enables fast online access to UNIX, Linux, Sun Solaris, Apple Mac specialist for critical expertise to troubleshoot technical problems that are threatening productivity and are outside the experience of your ordinary IT support resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified consultants can interface with your computer environment via the latest remote troubleshooting technologies that allow them to deliver rapid and affordable evaluation and resolution of serious network problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your New York Business
Progent's network consultants are qualified to deliver advanced assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online computer support team can help New York small businesses to maintain an extensive array of computer products and technologies including system infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server products for processor economization and streamlined administration, and transitioning from older applications to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service experts offer online technical help for systems powered by popular variants of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or common Linux platforms such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Systems Network Infrastructure and Security Technology
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious credential by completing intense testing administered by Cisco Systems. The vast majority of CCIEs work for large corporations or national Internet service providers, and so their skills are not readily available to smaller companies.

Progent is one of the only IT technology support providers that ensures that CCIEs are accessible to assist small and mid-size businesses. Also, Progent can provide fast contact with a Cisco CCIE by phone so that you can benefit from immediate support for complex system problems that are disrupting your productivity but are beyond the experience of your local IT maintenance group. Progent's CCIE engineers can connect to your network via sophisticated on-line troubleshooting tools in order to provide quick and cost-effective diagnosis and repair of critical network problems. For additional information concerning Progent's services for Cisco infrastructure, refer to Cisco Systems Network Professional Expertise.

Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified remote service professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a broad range of platform expertise such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 design, Lync 2010 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified Network Security Experts
Progent offers you access to certified CISM, CISA and CISSP security consultants who can deliver a variety of security solutions to bolster the resistance of your UNIX, Linux, Sun Solaris, or Mac OS X environment against attacks or help you to recover rapidly from an assault. Security solutions available from Progent include: extensive security analysis utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; fast recuperation from malicious attacks; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; securing your email system from spam and DHA attacks; and implementing 24x7 automated monitoring. For additional information on Progent's security support for small and medium-size companies, refer to Progent's Engineering Services for Network Security.

Applications Support: Online Classes, Programming, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including CRM, MS Office Project, MS Word, and MS Office Excel. To find out more information concerning Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers three programs for Help Desk Call Center services : UNIX, Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate accessibility of a professional Help Desk Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging network problems, or be ready in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or improving your current one, selecting or customizing Help Desk software products to meet the particular requirements of your company, or providing supplemental personnel to work remotely with your internal Call Center resources to handle demanding scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts can provide your customers easy contact with a large support team with years of background delivering phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive recognition as a major contributor to business performance, and Progent's aim is to resolve and not just report problems. To read additional information about Progent's Call Center support and outsourcing services, go to Progent's Help Desk Call Center Support.

Progent's Online Support Technologies
Progent's highly evolved customer support reporting system stores thorough records for all service delivered to Progent's clients. Every authorized Progent team consultant has access to the history of support provided to each client by any team member. This archive of trouble tickets and solutions is structured as a conveniently searchable proprietary knowledge base that enables Progent's remote support professionals to communicate their experiences company-wide to make sure that the value of Progent's technical support grows daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional vast support databases as well as to vendors' internal engineering personnel that enable Progent's remote consulting experts to find the optimal solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Systems Technical Assistance Expert Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for emergency remote consulting assistance in New York, phone 1-800-993-9400 or go to Urgent Online Network Support.

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