If your business network is in the state of New York you can have quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to resolve critical problems that threaten your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible by phone of any nationwide service organization in the United States. Rates are competitive, billing is per minute, engagement is immediate, and service is world class.

In case your New York network is located outside of major metropolitan neighborhoods including New York City, Buffalo, Rochester, Yonkers, or Syracuse, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when you have an emergency. This can cause a loss of productivity for your company, upset clients, unproductive workers, and distracted management. By utilizing Progent's remote support, you have access to a qualified consultant who can offer assistance when you have to have it to keep your computer network operating.

Because Progent charges for phone help per minute, your business owes just for services delivered. Progent imposes no initialization surcharge. Many online support organizations demand substantial minimum fees or charge for each quarter hour or more. Progent's fine granularity and simple pricing model do away with big tabs for fast fixes.

If your New York company requires technical support for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Services Special?
Progent's experienced team of online support professionals offers a wide array of in-depth computer knowledge. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with typical third-party service organizations or with the internal IT resources commonly found in small or mid-size businesses. Progent has developed the technology and skills to repair problems efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CISCO CCIE support experts have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.

To assist businesses that maintain environments powered by a combination of UNIX/Linux and Microsoft technology, Progent's online support group can provide the assistance of engineers who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers online contact with professionals with important security certifications including Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if needed, to specialists with relevant background to deal with particularly intractable support calls. This accelerates resolutions of urgent problems, avoids network disruption, and minimizes maintenance invoices.

For organizations in the state of New York, Progent enables virtually instant online communication with UNIX, Linux, Sun Solaris, Mac engineer for emergency help to repair network issues that are damaging productivity but are outside the comfort zone of your local computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-certified consultants can connect to your system by means of state-of-the-art remote troubleshooting technologies in order to deliver rapid and economical evaluation and resolution of critical IT problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your New York Business
Progent service specialists are qualified to deliver expert assistance for a comprehensive array of UNIX, Apple, Cisco, and Windows technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote network service staff can assist New York small businesses to maintain a large set of information products and technologies including system infrastructure, messaging solutions, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server products for server economization and centralized administration, and migration from older applications to current solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service professionals offer remote technical help for systems based on major derivatives of the UNIX platform such as: Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the computer support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who earn this advanced certification only after thorough testing given by Cisco. In most cases Cisco CCIEs work for large enterprises or national Internet service providers (ISPs), and so their services are not readily available to smaller companies.

Progent is among the rare IT support organizations that makes sure that Cisco CCIEs are accessible to help small and medium sized businesses. In addition, Progent can provide convenient communication with a Cisco CCIE by phone so your company can receive immediate support for critical network issues that are impacting your business but are beyond the competence of your local IT maintenance providers. Progent's CCIE engineers can tie into your environment via the latest remote support tools in order to execute rapid and affordable diagnosis and repair of serious system problems. To see additional information concerning Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Services.

Gold Partner for Remote Expertise for Windows
Progent's Microsoft-certified online support engineers can provide network troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the assistance of consulting professionals who can help you with a broad variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server application development, Lync Server 2010 implementation and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Consultants
Progent offers you the services of qualified CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions that can bolster the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or assist your business to revive rapidly from a breach. Security solutions available from Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Nikto; quick recuperation from malicious attacks; integrating firewalls; designing safe techniques for remote and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring. To find out more information about Progent's security services for small and midsize companies, refer to Progent's Professional Expertise for Network Security.

Applications Support: Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and training in imaging, sound, and video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering support and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, MS Project, MS Word, and MS Office Excel. To find out additional information about Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Support Alternatives
Progent provides several programs for Help Desk Call Center assistance including UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, evaluating or customizing Help Desk software products to address the special needs of your business, or adding temporary staff to work online with your in-house Help Desk group to handle demanding events such as software migrations.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts can give your clients convenient access to a reliable support team with extensive background delivering phone support and remote access troubleshooting for small and medium-size business networks. Progent's focus is on earning the Call Center a positive recognition as a solid driver of business productivity, and Progent's aim is to fix rather than merely record problems. To read more concerning Progent's Help Desk service and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent has developed an arsenal of optimized tools, evolved over more than a decade of use, dedicated to promoting the most advanced quality of service for providing online engineering help and repair for small and midsize business information systems. Progent offers safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity enables the engineers of Progent's online support team to connect to your system remotely without violating network security.

Progent's advanced service reporting application includes comprehensive records of all support provided to Progent's clients. Every authorized Progent staff engineer has access to the history of services rendered to each customer by any team engineer. This archive of issues and fixes is organized as an easily accessible internal database that enables Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's support services grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases as well as to manufacturers' internal support personnel that allow Progent's online consulting experts to find the best resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent online engineering assistance in New York, call 1-800-993-9400 or go to Urgent Remote Network Help.

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