If your business computer network is in New York you can have fast phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to fix the toughest issues that threaten your IT network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any independent support firm in the U.S. Rates are affordable, charges are by the minute, engagement is immediate, and service is world class.

In case your New York small business is based some distance from more populated urban neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during an emergency. This can result in lost income for your business, angry clients, idle workers, and distracted executives. By calling Progent, you have access to a certified consultant who can deliver help whenever you have to have it to get your system running.

Because Progent bills for phone help on a per-minute basis, your company pays only for services received. Progent asks for no initialization fee. Some remote support firms apply significant minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and simple pricing policy save you from unexpectedly large invoices for speedy repairs.

If your New York business requires online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of remote consulting engineers possesses a wide range of world-class computer skills. This allows Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is feasible with ordinary independent service organizations or with the in-house IT resources usually found in small or mid-size companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Professional.

In order to assist businesses that operate environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team makes available the help of engineers with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online support from engineers who have earned recognized security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems allows service escalation, if needed, to specialists with relevant competence to resolve particularly intractable support calls. This speeds up resolutions of serious problems, avoids network downtime, and reduces technical support invoices.

For organizations anywhere in New York, Progent enables fast online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for critical expertise to repair network issues that are hurting business productivity and are outside the scope of your local IT service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified support professionals can connect to your network via the latest remote support tools in order to perform quick and efficient analysis and repair of serious computer problems.

Services Progent's Online Support Specialists Can Provide Your New York Company
Progent online professionals can deliver advanced assistance for an extensive array of UNIX, Apple, Cisco, and Microsoft solutions including:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical support staff can assist New York small businesses with an extensive assortment of IT products and technologies such as system infrastructure, email solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor economization and centralized management, and transitioning from older systems to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's support experts offer online troubleshooting for systems based on leading derivatives of UNIX such as: Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who are awarded this rare certification by completing strenuous testing given by Cisco. In most cases CCIEs work for large corporations or national ISPs, and consequently their services are not conveniently accessible to the general public.

Progent is among the only IT technology consulting firms that ensures that Cisco CCIEs stay accessible to help small and mid-size businesses. In addition, Progent offers convenient access to a CCIE via telephone so that you can get immediate support for critical network problems that are hurting your productivity but are not within the experience of your usual system support providers. Progent's CCIE consultants can connect to your environment via state-of-the-art remote support technology to provide rapid and affordable diagnosis and resolution of urgent network anomalies. For more information about Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Expertise.

Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified remote support engineers offer computer troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can help your company with a wide range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Exchange 2010 management, SharePoint 2013 application development, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Certified Network Security Experts
Progent offers you the services of certified CISM and ISSAP security engineers who offer a range of system protection solutions to bolster the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to recuperate fast from a breach. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recuperation from malicious attacks; configuring firewalls; establishing safe architectures for remote and mobile connectivity; protecting your email system from viruses, spam and directory harvest attacks; and setting up round-the-clock automated monitoring. To find out more about Progent's security expertise for small and medium-size businesses, refer to Progent's Professional Expertise for System Security.

Applications Support: Training, Custom Programming, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by providing help services and training in imaging, audio, and video. Progent's consultants can provide help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, MS Office Word, and MS Office Excel. To find out more concerning Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Call Center Support and Outsourcing Alternatives
Progent provides several service offerings for Help Desk Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers fast communication with a reliable technical support resource with extensive background delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a respected reputation as a major driver of company success, and Progent's goal is to fix rather than just report problems. To find out additional information on Progent's Help Desk Call Center service and outsourcing, visit Progent's Help Desk Services.

Progent's Online Technical Support Technologies
Progent has deployed a set of customized technologies, refined during more than a decade of use, focused on enabling the most advanced quality of efficiency for delivering remote technical support and repair for small and midsize business IT systems. Progent provides secure VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access permits the consultants of Progent's online support team to link to your network without breaching corporate security.

Progent's powerful customer support database system includes extensive records of all support provided to Progent's customers. Every active Progent team engineer has access to the history of support delivered to every client by any team engineer. This archive of issues and solutions is structured as a conveniently accessible proprietary database that enables Progent's online support professionals to communicate their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' in-house support staff that allow Progent's remote service experts to come up with the optimal resolutions promptly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Immediately
To see how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent phone-based engineering expertise in New York, call 1-800-993-9400 or go to Expert Remote Computer Support.

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