If your company computer network is in New York you can have quick remote contact with a UNIX or CCIE-certified professional to resolve critical issues affecting your network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any independent service organization in the country. The cost is competitive, charges are per minute, engagement is immediate, and support is unbeatable.

If your New York business is based away from more populated urban neighborhoods including New York City, Buffalo, Rochester, Yonkers, or Syracuse, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited during a crisis. This can result in a loss of revenue for your company, upset customers, idle workers, and distracted executives. By contacting Progent, you have access to a qualified engineer who can offer help whenever you require it to get your information system on line.

Because Progent charges for phone help by the minute, your company pays only for services delivered. Progent requires no initialization fee. Some online service firms demand substantial minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing mechanism save you from big tabs for speedy fixes.

If your New York business requires online help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced team of online support professionals has a broad range of world-class computer knowledge. This allows Progent's online service experts to resolve the most challenging technical problems more quickly than is possible with typical independent support organizations or with the internal support resources usually found in smaller businesses. Progent has developed the tools and experience to repair problems efficiently in many different network configurations that feature mixtures of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE support experts have been awarded advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a variety of key Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.

In order to help companies that operate networks featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote support group makes available the help of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides phone-based contact with engineers who have been awarded important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if appropriate, to experts with relevant competence to resolve unusually intractable jobs. This accelerates remediation of serious problems, avoids system downtime, and reduces technical support invoices.

For businesses anywhere in New York, Progent allows fast online communication with UNIX, Linux, Sun Solaris, Mac OS X consultant for critical help to repair network issues that are affecting business productivity but are not within the experience of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE-qualified consultants can interface with your system by means of advanced remote support technologies that allow them to deliver rapid and economical diagnosis and resolution of critical network issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your New York Company
Progent's network consultants are qualified to offer advanced support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:

Remote Expertise for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based technical service team can help New York small businesses with a comprehensive assortment of IT products and technologies including system architecture, messaging solutions, security expertise for networks and company processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X systems, virtual server technologies for processor consolidation and streamlined administration, and migration from dated systems to current solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service experts offer online technical help for computers powered by popular derivatives of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the computer support industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who are awarded this advanced certification by passing thorough examinations given by Cisco. Usually Cisco CCIEs are employed by big corporations or nationwide Internet service providers, and so their expertise is not readily accessible to small and medium-size businesses.

CCIE and CCNP certified consultants from Progent can help you to plan, setup, and manage an integrated information system that can simplify operations, cut expenses, and speed the path to productivity. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can greatly improve the business value of your network infrastructure in New York. To learn more on Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Support.

Gold Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified online support engineers can provide computer repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support professionals who can help your company with a broad variety of technology expertise such as Windows Server 2012 R2 integration, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync Server 2010 implementation and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Qualified Security Professionals
Progent offers you contact with certified CISM, CISA and CISSP security engineers who can deliver a variety of security services to bolster the protection of your UNIX, Linux, Sun Solaris, or Mac OS X environment against assaults or help your business to recuperate promptly from an attack. Security solutions provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and setting up continual proactive monitoring. To read more information about Progent's security support for small and midsize companies, refer to Progent's Engineering Expertise for System Security.

Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by offering consulting services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft business applications including Microsoft CRM, MS Project, Microsoft Word, and Office Excel. For more information concerning Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Support and Outsourcing Options
Progent offers a selection of support programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft experts can provide your clients fast contact with a reliable support team with extensive experience in telephone-based help and remote access repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive reputation as a major driver of business productivity, and Progent's mission is to fix rather than merely document problems. To read additional information on Progent's Call Center support, see Progent's Help Desk Support.

Progent's Remote Service Tools
Progent has developed a collection of optimized technologies, evolved over many years of field experience, focused on enabling the most advanced quality of service for providing online engineering help and troubleshooting for small and medium-size company information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote access permits the consultants of Progent's remote service group to interface to your network without breaching system security.

Progent's advanced service reporting system includes thorough records of all support delivered to Progent's clients. Every authorized Progent team engineer has the benefit of the specifics of support rendered to each customer by any staff engineer. This history of issues and resolutions is structured as an easily accessible internal database that allows Progent's online technical engineers to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases as well as to vendors' in-house engineering personnel that allow Progent's remote consulting experts to find the best resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency online consulting support in New York, phone 1-800-993-9400 or go to Urgent Online Computer Support.















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