If your company information network is in New York you now have fast remote technical support from a UNIX or Cisco CCIE support specialist to assist with the toughest issues that threaten your IT network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible by phone of any independent support organization in the United States. The cost is reasonable, billing is by the minute, sign-up is immediate, and support is unbeatable.

In case your New York organization is outside of major metropolitan areas like New York City, Buffalo, Rochester, Yonkers, or Syracuse, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic during a crisis. This can result in a drop in revenue for your business, upset clients, unproductive employees, and distracted executives. By contacting Progent, you can get in touch with a qualified consultant ready to offer assistance whenever you require it to get your computer network operating.

Because Progent bills for online service by the minute, your business is invoiced exclusively for support provided. Progent requires no initialization surcharge. Some online service companies apply substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing policy save you from large bills for fast repairs.

If your New York business needs technical help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's seasoned team of remote support professionals has a broad array of world-class information technology skills. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is possible with typical independent support organizations or with the in-house IT staff commonly available to small or mid-size businesses. Progent has refined the technology and skills to repair problems efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a number of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

To assist companies who run environments featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service team offers the assistance of support specialists who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote contact with professionals who have qualified for the industry's top security certifications such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to repairing network problems streamlines service escalation, if appropriate, to experts with relevant background to resolve particularly intractable support calls. This speeds up resolutions of emergency problems, prevents system downtime, and reduces maintenance bills.

For organizations throughout New York, Progent allows immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to fix network issues that are damaging productivity and are outside the comfort zone of your local network support group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-qualified support professionals can interface with your computer environment by means of state-of-the-art remote troubleshooting tools that allow them to deliver quick and efficient analysis and resolution of critical network issues.

Troubleshooting Services Progent's Online Support Specialists Can Offer Your New York Business
Progent service specialists can deliver advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online computer service team can help New York small businesses to maintain an extensive array of information products and technologies that include network infrastructure, email solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware products for server consolidation and streamlined management, and transitioning from outdated applications to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts can provide online troubleshooting for computers powered by popular derivatives of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this rare certification only after intense examinations supervised by Cisco. The vast majority of CCIEs are hired by big enterprises or national Internet service providers (ISPs), and so their help is not readily accessible to small and mid-size businesses.

Progent is one of the only computer consulting providers that makes sure that CCIEs stay available to help small and medium sized businesses. In addition, Progent offers convenient communication with a CCIE via telephone so that you can get timely assistance for complex network issues that are disrupting your business but are beyond the scope of your local network support personnel. Progent's CCIE support experts can tie into your system by utilizing state-of-the-art on-line troubleshooting tools to execute rapid and affordable analysis and remediation of serious system anomalies.

CCIE and CCNP certified experts from Progent can help you to architect, configure, and support an integrated network infrastructure that can simplify operations, lower expenses, and speed the path to profitability. By offering Cisco integrated services routers expertise with Catalyst switches consulting services and Aironet wireless products integration help, Progent can dramatically improve the business value of your connectivity environment in New York. For more information about Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Support.

Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service experts offer network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of support professionals who can help you with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint Server application development, Lync implementation and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

Qualified Security Specialists
Progent provides you the services of expert CISM, CISA and CISSP security engineers who can deliver a variety of security solutions that can strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to revive fast from a breach. Security solutions available from Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Nikto; efficient recovery from malicious assaults; setting up firewalls; designing safe architectures for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and implementing round-the-clock proactive monitoring. To read additional information on Progent's security services for small and midsize companies, visit Progent's Consulting Services for System Security.

Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by offering consulting services and training in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply professional consulting expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To read additional information about Progent's expertise, customization, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Service and Outsourcing Options
Progent offers several service offerings for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the timely availability of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can act as a primary Call Center for your business, represent an escalation resource for tough network problems, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your current one, evaluating or customizing Help Desk application software to address the special needs of your company, or adding temporary personnel to operate remotely with your internal Call Center resources during high-demand events such as software migrations.

Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network experts. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients instant contact with a reliable support resource with years of background delivering phone help and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Call Center a positive recognition as a solid driver of company success, and Progent's goal is to resolve and not merely document problems. To read more concerning Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Services.

Progent's Remote Technical Support Technologies
Progent's advanced customer support database software includes extensive histories for all service provided to Progent's customers. Each active Progent team consultant has the benefit of the history of support rendered to each client by any team member. This history of trouble tickets and fixes is structured as an easily accessible proprietary knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to make sure that the value of Progent's support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive technical support databases as well as to manufacturers' internal support personnel that allow Progent's online service experts to find the best solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based professional help in New York, phone 1-800-993-9400 or visit Expert Online Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.