If your company network is in the state of New York you can have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with complex issues affecting your IT network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any independent service firm in the U.S. The cost is affordable, billing is by the minute, engagement is quick, and support is unbeatable.

If your New York network is far from major urban areas including New York City, Buffalo, Rochester, Yonkers, or Syracuse, contact with UNIX or Cisco CCIE experts could be problematic during an emergency. This could mean lost revenue for your company, angry customers, unproductive employees, and distracted management. By utilizing Progent's online services, you have access to a qualified consultant who can deliver expertise when you need it to keep your network on line.

Since Progent bills for remote service per minute, your business is invoiced only for technical help received. Progent imposes no service activation surcharge. Many online service companies apply significant minimum time requirements or bill for every quarter hour or more. Progent's one-minute granularity and simple pricing mechanism eliminate big tabs for quick repairs.

If your New York business needs remote help for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Program Unique?
Progent's experienced team of remote support professionals has a broad range of world-class computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party support organizations or with the internal support staff usually available to smaller businesses. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CISCO CCIE service specialists have been awarded advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.

In order to help businesses that operate environments powered by a combination of UNIX/Linux and Microsoft operating systems, Progent's remote support team can provide the assistance of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides remote support from engineers who hold major security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties allows service escalation, when called for, to experts with sufficient background to resolve unusually intractable jobs. This accelerates remediation of serious problems, prevents network disruption, and minimizes technical support invoices.

For businesses throughout New York, Progent enables fast remote access to UNIX, Linux, Sun Solaris, Apple Mac engineer for urgent help to repair technical problems that are hurting business productivity but are not within the scope of your ordinary computer support group. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified engineers can analyze your network via the latest remote support technologies in order to perform fast and economical evaluation and repair of critical IT problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your New York Company
Progent's service specialists are qualified to offer advanced help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote network service staff can help New York companies to maintain a comprehensive assortment of IT products and technologies such as network architecture, messaging solutions, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X platforms, VMware technologies for server consolidation and streamlined management, and migration from legacy systems to modern environments powered by newer versions of UNIX, Linux, Solaris, Apple Mac, or Windows.

Progent's service experts offer online troubleshooting for computers based on leading versions of UNIX such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this prestigious credential only after strenuous testing administered by Cisco. Usually Cisco CCIEs are employed by big corporations or national Internet service providers, and as a result their skills are not conveniently available to the general public.

Progent is one of the only IT technology support firms that ensures that Cisco CCIEs are available to support small and mid-size companies. In addition, Progent facilitates fast access to a Cisco CCIE by telephone so your company can benefit from immediate support for critical system problems that are disrupting your business but are beyond the competence of your local network maintenance resources. Progent's CCIE engineers can tie into your system using sophisticated on-line troubleshooting tools in order to perform rapid and economical analysis and resolution of serious network problems. For more about Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Services.

Gold Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified remote support engineers can deliver network problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of consulting professionals who can help your company with a broad variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server design, Lync Server 2010 integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Professionals
Progent offers you the services of qualified CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection solutions that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or assist you to recuperate quickly from a breach. Security solutions available from Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; quick recuperation from malicious assaults; configuring firewalls; designing safe architectures for remote and mobile access; securing your messaging system from spam and directory harvest attacks; and setting up continual network monitoring. To read additional information concerning Progent's security support for small and medium-size businesses, refer to Progent's Professional Support for System Security.

Applications Support: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and education in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting support and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft business applications such as CRM, Office Project, Office Word, and MS Office Excel. To read more information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Call Center Support and Outsourcing Options
Progent offers a selection of support programs for Call Center services including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.

Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can offer your clients easy communication with a reliable technical support team with extensive background delivering telephone-based support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a respected image as a significant driver of company success, and Progent's goal is to resolve rather than just document problems. To read more information concerning Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Call Center Support.

Progent's Online Service Technologies
Progent's sophisticated customer support reporting system stores comprehensive documentation for all service delivered to Progent's customers. Each active Progent team engineer has the benefit of the details of services rendered to each customer by any team member. This archive of trouble tickets and solutions is structured as an easily retrievable proprietary knowledge base that permits Progent's online support engineers to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive support knowledge bases and to manufacturers' in-house engineering staff that enable Progent's remote service experts to arrive at the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To see how to get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency remote professional expertise in New York, call 1-800-993-9400 or go to Expert Online Network Support.















© 2002- 2018 Progent Corporation. All rights reserved.