For business computer networks located within the state of New York, Progent's Microsoft and Cisco qualified engineers can provide remote phone support and remote troubleshooting to fix your computer network troubles quickly and affordably. Progent has acquired top-notch expertise, advanced software utilities, and support databases to identify and repair computer network problems while avoiding the expense and time delays normally associated with onsite technical service calls.

If your New York business is situated beyond the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local network support options may be limited in skills, or not available during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a varied range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

Progent's Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to help you to design, develop, pilot test, install, administer, and debug applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel solutions to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers as-needed help to clients looking for a quick fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individuals or teams.

Temporary CIO Support Services
Progent can supply businesses with an IT management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT executive can provide strategic direction to assist your company to integrate appropriate technology to improve business processes so they match more closely with your corporate goals. Your company can develop and install a well conceived information technology strategy without incurring the expense of a full-time senior IT executive. Key services Progent's temporary CIO can carry out include growth strategies, rationalizing technology budgets, creating models for ROI, analyzing workflows, negotiating with vendors, defining security and compliance policies, business impact analysis, streamlining data center management, desktop support solutions, software revision management, and business continuity planning.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer expert online support to help companies of all sizes to connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid topologies that combine on-premises resources along with public clouds. To help you to integrate cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 integration with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

Remote Support for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 is an important step forward in making information systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can provide expert, cost-effective remote consulting to assist your company benefit fully from the improvements built into Windows Server 2008 R2 by providing Microsoft-certified consulting, troubleshooting, education, management, monitoring, and security engineering services.

Exchange 2016 Migration Consulting
Progent's Microsoft Exchange 2016 Server migration consultants can assist you in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Progent's Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento includes a variety of dedicated servers and network support equipment intended to be used remotely or on premises to accommodate piloting, assessments, capacity testing, repair, business continuity planning, training, and other purposes to help Progent's customers succeed with large-scale IT initiatives.

Full Array of Security Assistance
Progent's CISM, GIAC, and CISA certified security experts can assist you to perform complete security audits, recover quickly from intrusions, configure firewalls, set up secure techniques for remote and mobile connectivity, install spam protection and email encryption, and develop a company-wide security plan built around 24x7 automated network monitoring.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded only to the highest tier of companies that operate closely with Microsoft, have proven their technical expertise, and have confirmed customer references. Gold Partners must maintain large staffs of IT experts who have undergone extensive proficiency testing. Microsoft Gold Partners are provided access to exclusive support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

Immediate Help for Urgent Issues
With Progentís urgent online computer troubleshooting services, you can get instant help for issues that are causing lost productivity. Online help eliminates the lengthy wait and higher expense required for on-site network support. For typical network administration tasks, Progentís online support engineers can finish the majority of jobs within minutes of a request, instead of requiring your company to live with a problem for hours for on-premises help to arrive.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft Gold-certified System Center 2012 Operations Manager consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help you to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

Fast and Economical Remote Consulting and Support Throughout the U.S.
Progent has delivered online or onsite technical consulting service to organizations in each state in the United States. Many of these clients have expressed their high regard for Progent through testimonials to the excellence of Progent's service personnel. Take a look at Progent's client testimonials to see what people have said about the quality of Progent's IT services

Data Backup/Restore Consulting Services
Progent's backup engineers can provide help for a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers consulting support for all major data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to deploy, upgrade, or maintain backup/restore solutions for a range of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.

Management Support for Microsoft Lync Server 2013
Lync 2013 enables businesses of all sizes to create a manageable and protected communications ecosystem that supports a BYOD computing style with IM, presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook, Word and PowerPoint. If you are already using Microsoft Lync, Progent's Microsoft Skype for Business Server consultants can help you to design and implement out an efficient migration to Skype for Business.

Virtualization Expertise
Virtualization techniques enable businesses to optimize resource utilization, simplify network administration, and enhance workload continuity and security. operate several virtual servers on one physical processor. Typical usage scenarios for virtualization include resource efficiency, inexpensive hosts for programs that require older OS software, and economical isolation of software development or pilot environments from production ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize performance, dependability and ease of administration while at the same time cutting expenses; propose and test disaster recovery plans that reduce downtown in the event of a major failure; and provide ongoing maintenance, troubleshooting, and consulting assistance as virtualization technology advances.

Cost-effective Network Support Solutions
Many small organizations utilize poor metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical task than a seasoned Information Technology professional. For example, charging a third less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a badly designed or configured IT infrastructure that is unstable and hard to manage or expand can cost a small business many times over its initial price due to lost productivity. Progent's client testimonials from satisfied companies throughout the United States confirm the efficiency of Progent's support model and the technical capability of Progent's staff of engineers.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises expertise in , phone 1-800-993-9400 or go to Online Network Support.

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