For small office networks located throughout the state of New York, Progent's Microsoft qualified technical experts can provide remote phone support and remote troubleshooting to repair your network problems quickly and cost effectively. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches.

If your New York company is situated beyond the larger metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent’s group of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently following industry best practices.

Broad Expertise in Microsoft's Leading Server Solutions
Progent provides in-depth expertise in Microsoft’s popular server platforms and applications. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 R2 help, Microsoft Windows 2003 professional help, Microsoft Windows 2000 consulting, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Exchange Server 2007 consulting and troubleshooting services, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting services.

Online Seminars for Popular Desktop Applications
Progent offers online training for popular client applications and operating systems including Office and Office 365 Excel, Word, Publisher, Visio, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Live online education offers the advantages of traditional in-person sessions, including immediate interaction between students and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of many trainees.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart. Progent offers access to a NetApp MetroCluster expert who can assist you to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing help with tasks like assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to verify compliance with information assurance standards and government mandates.

Best Practices Applied by Seasoned Engineers
Many organizations located away from cities with ample expert consultants utilize less qualified or inexperienced local consultants for critical IT support services. This can result in a network that is undependable or unproductive. Progent’s staff of Microsoft and Cisco qualified consultants average more than ten years of real-world industry background, in the trenches of network support, providing a wide range of technical tasks for a diverse selection of customers. This means that with Progent you get not just expert technical knowledge, but an engineer who follows computer industry leading practices in using those skills to resolve real-world business network problems efficiently and in a consistent way.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants offer world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows 2016 clustering integration, Microsoft Windows Server 2012 failover cluster expertise and Windows Server 2008 R2 clustering support services to help your company design clustered server configurations that offer high uptime, even for routine maintenance functions. This non-stop capability is possible because any server in a cluster can be taken off-line for maintenance work without impacting clients. Server clustering also frees IT staff to install critical security enhancements during regular business hours without affecting user productivity.

Design, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's System Center 2012 consultants have more than a decade of experience deploying, supporting and troubleshooting the core platforms that make up System Center and can assist you to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent also offers System Center 2016 upgrade consulting to assist your organization to move to the current version of System Center from an earlier one or from a third-party datacenter management solution to provide the advantages of enterprise-class provisioning, management automation, security, plus infrastructure and critical application performance monitoring.

Virtualization Expertise
Virtualization techniques allow IT organizations to optimize utilization, streamline network management, and enhance application continuity and data protection. operate multiple virtual servers on one actual computer. Typical applications for virtual servers include hardware consolidation, low-cost platforms for programs that only run on older OS software, and affordable isolation of software development or pilot environments from production systems. Progent's virtual server consultants can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX network virtualization design and integration, and Citrix XenServer assistance. Progent can install virtual machines to maximize speed, reliability and manageability while simultaneously lowering costs; suggest and verify business recovery strategies that reduce downtown in the event of a major failure; and deliver ongoing maintenance, troubleshooting, and consulting assistance as virtualization technology evolves.

Microsoft SQL Server Application Programming
Progent's Microsoft-certified SQL Server developers can assist with each aspect of building and managing SQL Server-powered database applications. Progent adheres to industry best practices within Microsoft's .NET architecture to develop extensible, manageable custom applications and to finish application development projects on time and within your budget. Software development support available from Progent for SQL Server environments includes functional specs, database modeling, ETL development, data integrity, T-SQL coding, software configuration, storage management, performance optimization, backup/recovery strategies, partitioning, replication, security, and business continuity.

Talk to a Progent Network Consultant
To find out how you can access a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Computer Help.














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