For small company computer networks located in the state of New York, Progent's Microsoft qualified professionals can deliver online assistance and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the cost and delays normally associated with in-person service dispatches.

If your New York organization is located outside of the larger metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby computer support options may be limited in skills, or not available during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a broad range of customers. This means you get not only the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.

IT Support for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote network support and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced online IT support and has delivered network support to clients in all 50 states. Progent's remote network consulting for local governments saves travel costs and solves problems faster than onsite support.

Design and Configuration Consulting for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki wireless access point experts provide online and on-premises support to help organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and wireless users regardless of their location or computing device. (Refer to Cisco Meraki switches consulting services.)

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

Consulting and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a collection of dedicated servers and network infrastructure intended to be utilized remotely or on premises to accommodate piloting, evaluations, capacity testing, forensics, disaster recovery simulation, education, and additional purposes to help Progent's clients successfully carry out large-scale IT initiatives.

One-stop Shopping for Comprehensive IT Support Services
Progent can be a one-stop source for the majority of IT support needs for small organizations. While concentrated on supporting products from Microsoft and Cisco, Progent engineers regularly install, integrate, and maintain technologies from leading hardware and software vendors including Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper expertise.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or on-premises support to assist you to migrate smoothly to a modern unified communications environment that offers fast return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes key features initially designed for and proven on Azure, one of the world's biggest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can assist you to assess the advantages of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business value.

Microsoft SharePoint Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 developers and SharePoint Server 2007 support professionals can help you rationalize the economic case for implementing the latest release of Microsoft SharePoint Server, advise you on the most appropriate version of SharePoint Portal Server for your application, offer configuration and deployment expertise, assist you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint, develop a company-wide security strategy that encompasses portal solutions, and deliver maintenance and Call Center support.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Read more about the complete ProSight portfolio of affordable network monitoring and management services for small businesses.

Contact a Progent Network Consultant
To learn how you can contact a Progent network support expert for online or onsite help in , call 1-800-993-9400 or visit Remote Computer Support.














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