Data and Voice Communications Services and Expertise New Edge Networks Communications Services and Consulting
New Edge is a nationwide Competitive Local Exchange Carrier provider of managed data communications networks and broadband Internet connectivity. New Edge provides a broad spectrum of data transports such as New Edge DSL, SDSL, TransEdge DSL, T1, Fractional T1, Point-to-Point T1, Frame Relay over DSL, ATM, Private Line Services, and Metro DS3. New Edge also offers VoIP technology. Progent has an agent relationship with New Edge Networks and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you incorporate New Edge Networks data services to build a world-class, integrated communications solution on a realistic budget.
Progent’s Cisco-qualified network consultants offer consulting for Cisco routers that includes configuration and support services plus experienced Cisco IOS software consulting. Progent's services for Cisco routers include design help for redundancy, automatic failover, and redundant power for better fault tolerance and system uptime. Cisco routers for small to mid-size organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small or branch offices and remote workers to the Internet or to the company network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are designed to provide an economical, complete e-business platform for small and medium-sized businesses. They provide flexibility and manageability to meet complicated e-business demands, such as seamless data/voice/video/fax integration, high-performance broadband Internet access, and full-featured security solutions. Cisco 2600 Routers are a line of modular multiservice access routers for branch offices, offering flexible LAN and WAN options, multiple security selections, and an array of high performance processors. The Cisco 3700 Router Series is a family of scalable, multiservice connection platforms for medium and large-sized offices. With over 70 modular interface components, the Cisco 3700 product line delivers solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Microsoft Great Plains allows you to expand and control your business better by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP confers important productivity benefits including its ability to extend the presence of your organization, manage your financials, computerize financial processes, unify procedures throughout your company, refine inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, safe server and network foundation to support Great Plains, and can provide expert Microsoft GP support professionals to help you derive the full benefits of your Microsoft Dynamics GP accounting.
The IT demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a computer support expert with real-world background planning and integrating seamless, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer networks built on Microsoft technology. This experience ensures you success in installing, managing, and troubleshooting network solutions that incorporate the Microsoft SBS 2003 line of servers and applications.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your 1:25 PM 6/28/2006changing business needs. Progent’s Cisco-certified network experts support Cisco’s comprehensive line of hardware and software targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent's certified Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.
In performing consulting tasks for corporate customers, Progent uses a phased methodology based on defined milestones in order to meet budgetary, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive summary of technical services performed and to assist in downstream network support.
The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT expert with hands-on background and broad knowledge in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2003 and SBS 2000. This experience ensures you success in deploying, managing, and servicing IT environments powered by the SBS line of servers and applications.
Progent provides national online phone support and troubleshooting services for companies who run Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft technology. Remote technical support offers maximum return for your IT dollar by preserving client productivity and limiting the hours billed for computer analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to handle most IT problems without squandering time and money by going to your location. In most of cases your IT problems can be remediated by telephone or through a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP qualified security professionals to assist with the most challenging system issues.
Progent provides nationwide remote help and troubleshooting services for businesses who run Apple Mac OS X networks or whose IT systems feature a combination of Apple Mac OS X and Microsoft Windows products. Remote technical support provides maximum return for your IT dollar by extending user productivity and limiting the hours charged for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist you with the toughest system issues.
Progent can help your company to plan and implement an efficient transition from a Solaris-powered information system to a network powered by Windows and suited for running Microsoft's popular office productivity software, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your data and minimize productivity disruption by designing an efficient transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, transition strategy and validation, Exchange migration support, information and application transition, and server and storage system transition and consolidation.
Progent’s Cisco Voice Over IP consultants offer expert planning, integration and support help for Cisco VoIP products. Cisco AVVID technology supplies the foundation and feature set for creating a seamless converged system that can handle voice, video, and data traffic simultaneously. AVVID provides this functionality while maintaining a high degree of system uptime, Quality of Service, and security. Important benefits of IP communications systems enabled by Cisco AVVID VoIP architecture include a versatile, interoperable upgrade strategy that permits you to choose IP Communications solutions that address your current needs, while offering an easy route for speeding up IP deployment, QoS mechanisms that help ensure optimal voice quality through tight control of delay, loss and jitter, and network management tools that support network administration, operations, troubleshooting, configuring, fault monitoring, and element management. Progent’s Cisco-certified technology consultants can show you how to implement a reliable Voice over IP solution based on Cisco IP PBX and Cisco IP Telephony technology. Progent’s Voice over IP experts can show you how to select and deploy Cisco software appropriate for your small or mid-size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
