For small business computer networks located in the state of North Carolina, Progent's Microsoft qualified engineers can provide phone assistance and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to identify and fix computer network problems while avoiding the cost and delays associated with in-person technical service visits.

If your North Carolina organization is located beyond the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s team of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent’s exclusive group of Cisco certified CCIE consultants have been awarded an accreditation reserved for the most capable specialists for planning, configuring, implementing, and troubleshooting a diverse array of Cisco network and connectivity products. There are only about seven thousand certified CCIEs worldwide, and attaining certification involves extensive proof of competency through written examinations and hands-on testing to make sure that CCIE’s know how to apply knowledge to real-world problems. CCIE’s have a fundamental knowledge of core networking technologies and protocols that allow for quickly creating multi-vendor solutions.

Broad and In-depth Expertise with Business Information Networks
Progent’s group of close to 100 networking consultants means customers benefit from the leverage of over 1,000 years of cumulative background and shared knowledge to fix the most difficult network issues. Progent’s accredited network engineers have the experience to identify solutions fast and deliver them affordably.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given exclusively to the top class of organizations that work closely with Microsoft, have been tested for IT skills, and have verified customer references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have completed comprehensive proficiency testing. Gold Certified Partners are provided access to exclusive support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

Broad Expertise in Microsoft's Leading Server Environments
Progent provides in-depth expertise in Microsoft’s popular server systems. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 planning and deployment, Microsoft Windows Server 2008 R2 support, Windows Server 2003 consulting services, Microsoft Windows 2000 consulting, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting, Microsoft Exchange 2007 maintenance, SQL Server 2016 integration and development, and SQL Server 2012 and 2014 assistance.

Desktop Support Services
Progent's desktop support team can help your company to set up PCs, laptops, or handheld devices individually or assist you to plan and implement a company-wide migration to a new version of an OS or a new version of a key end-user program. Progent's Microsoft desktop consultants can install titles from the Office family of end-user products or Microsoft Dynamics accounting and CRM products on your workstations so they interact productively with all Microsoft applications, software from popular vendors, database servers, and line-of-business solutions network-wide. As an example, Progent can set up Outlook email client on a desktop or notebook to support both the work pattern of your employee and the protection requirements of your company. Progent can in addition offer remote and on-site technical services for workstations.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.

Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager
Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have more than a decade of experience planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and tune System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to upgrade smoothly from SCOM 2012 to SCOM 2016.

Cisco ASA and PIX Firewall and Firepower Services Support
The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft SharePoint Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 developers and Microsoft SharePoint 2007 experts can assist you to evaluate the business justification for deploying the current release of SharePoint Server, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, provide configuration and integration expertise, help you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server, develop a comprehensive security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk Call Center support.

Expert Wireless Engineering and Support
Progent's wireless technology consultants offer broad backgrounds in the integration and support of wireless information technology and can assist you to plan, deploy, administer and troubleshoot wireless ecosystems that are secure, resilient, scalable, simple to administer and operate, ready to handle your vital workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise provided by Progent span a selection of wireless technologies and include smartphone integration and management, Wi-Fi network infrastructure design and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates teamwork by providing a variety of options for accessing voice messages within an environment that is easy to deploy and manage. Cisco Unity Connection lets you access and manage your voicemail from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses and corporate branch offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your voice messaging deployment delivers significant business value.

Talk to a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Help.

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