For small business computer networks located in the state of North Carolina, Progent's Microsoft qualified engineers can provide phone assistance and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to identify and fix computer network problems while avoiding the cost and delays associated with in-person technical service visits.

If your North Carolina organization is located beyond the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

World-class Cisco Help from Expert CCIE-certified Engineers
Progentís exclusive group of Cisco certified CCIE consultants have been awarded an accreditation reserved for the most capable specialists for planning, configuring, implementing, and troubleshooting a diverse array of Cisco network and connectivity products. There are only about seven thousand certified CCIEs worldwide, and attaining certification involves extensive proof of competency through written examinations and hands-on testing to make sure that CCIEís know how to apply knowledge to real-world problems. CCIEís have a fundamental knowledge of core networking technologies and protocols that allow for quickly creating multi-vendor solutions.

Broad and In-depth Expertise with Business Information Networks
Progentís group of close to 100 networking consultants means customers benefit from the leverage of over 1,000 years of cumulative background and shared knowledge to fix the most difficult network issues. Progentís accredited network engineers have the experience to identify solutions fast and deliver them affordably.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given exclusively to the top class of organizations that work closely with Microsoft, have been tested for IT skills, and have verified customer references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have completed comprehensive proficiency testing. Gold Certified Partners are provided access to exclusive support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

MS Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online consultants offer advanced remote and on-premises support services for Microsoft Project Server as well as for all Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting services provided by Progent include Project Professional integration, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your environment to support local, branch office, home-based, and mobile users so they can use Project Server to work together safely and efficiently. Progent's network security experts can help your IT team to plan and enforce security policies that safeguard important project information without interfering with the efficient sharing of legitimate data.

Desktop Consulting and Support Services
Progent's desktop support engineers can assist your company to set up desktop computers, laptops, or handheld devices individually or assist you to design and carry out a large-scale move to a new edition of an OS or a new release of an important desktop application. Progent's Microsoft desktop specialists can install titles from the Office family of productivity products or Microsoft Dynamics accounting and CRM programs on your client PCs so they interact productively with other Microsoft applications, software from third-party publishers, database servers, and line-of-business solutions network-wide. As an example, Progent can set up Microsoft Outlook on a workstation or notebook to support both the work pattern of your employee and the protection policies of your business. Progent can also offer on-line and on-site troubleshooting services for desktops.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles apart from each other. Progent offers access to a certified NetApp MetroCluster expert who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery system to prove compliance with industry standards and government mandates.

64-bit Processing Migration Help
Progentís 64-bit migration specialists can help you to enhance your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of moving to 64-bit processing, design a cost-effective migration process that reduces operational disruptions, and deliver responsive online support to assist your organization to configure 64-bit operating systems and application programs on your existing computers. Progent's Microsoft certified processing consultants can help you to install the 64-bit versions of Microsoft products such as Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer broad expertise in the integration and support of wireless networking technology and can assist your IT team to plan, deploy, administer and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to manage and use, ready to handle your critical workloads, and transparently incorporated into hybrid cloud environments. Remote and on-premises Consulting services available from Progent span a variety of wireless solutions and include smartphone and tablet integration and management, Wi-Fi network design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Migration Consulting for Skype for Business Server
Progent's Skype for Business integrators can provide remote and on-premises expertise for companies of any size to evaluate the benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.

Cost-effective Computer Support Solutions
Many small businesses rely on flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take many times longer to perform the identical job than a seasoned Information Technology professional. For example, billing 30% less per hour, but taking three times as long for the same job is not a bargain. Even worse, a badly architected or implemented network environment that is unstable and difficult to manage or expand can cost a business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied companies throughout the U.S. indicate the efficiency of Progent's support model and the technical capability of Progent's staff of IT professionals.

Citrix XenServer Consulting Services
Progent's Citrix XenServer engineers can assist your company to understand the strategic benefits of XenServer and other Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.

Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Support.

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