For business computer networks located anywhere in the state of North Carolina, Progent's Microsoft certified engineers can deliver phone support and remote troubleshooting to solve your computer system troubles fast and cost effectively. Progent has developed world-class skills, software tools, and support knowledge bases to troubleshoot and fix network problems without the cost and delays normally associated with onsite technical service visits.

If your North Carolina company is situated outside of the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby computer support options may be limited in expertise, or not available during an emergency. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help you to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the latest releases of Excel, support Excel on iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations looking for a fast fix to a stubborn issue related to Excel and Progent also offers full project management services for migrating or creating line-of-business applications built on Office Excel. Progent's affordable webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 terms are available for recurring corporate accounts.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT system.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability to block or recover rapidly from a ransomware attack. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup/recovery system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Exchange Server 2016 Upgrade Support
Progent's certified Microsoft Exchange 2016 experts can help you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-qualified Cybersecurity audit consultant trained to assist companies in the fields of information systems audit services, IT administration, network assets and infrastructure ROI, IT support, protection of information resources, and disaster recovery planning.

Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 deployment.

Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service computer support organization like Progent rather than with an individual freelance consultant, you are ensured timely access to capable experts when you require them. You do not have to worry that sickness, classes, time off, or conflicting priorities with different clients will cause you to be with no help during a crisis.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your facilities, offering you a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises wireless survey includes onsite inspection, RF and security audits of your existing WLAN, evaluation of your buildingís floor plans, testing for RF contention, signal propagation modeling, selection of the best locations for client-specified Wireless Access Points such as Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed document describing a new wireless network.

Microsoft Dynamics GP (Great Plains) Programming and Support
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, supports the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad knowledge and experience to resolve the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance bottlenecks. Find out about Progent's entire ProSight suite of low-cost managed services for small and medium-size organizations.

Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the advanced problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that monitors the reliability, performance and protection of your IT network and detects problems before they can disrupt your network. To give you additional insight concerning the performance and stability of your network environment, Progent can help you integrate and operate leading network monitoring tools based on the Linux operating system.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure integration experts can assist you with every phase of Microsoft Azure integration including needs definition, prerequisites assessment, solution design, pre-production testing, deployment, automated administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure resources.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a unified voice messaging solution that accelerates collaboration by offering a variety of alternatives for accessing voice messages within an environment that is simple to implement and maintain. Unity Connection lets you access and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and automated-attendant services for small to medium businesses and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to ensure that your voice messaging deployment continues to deliver the highest possible business advantage.

Get in Touch with a Progent Network Consultant
To learn how to get in touch with a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Online Computer Support.














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