If your business information network is in North Carolina you can now get fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix urgent problems involving your network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide support firm in the United States. Rates are competitive, billing is by the minute, sign-up is fast, and service is unbeatable.

If your North Carolina organization is away from major urban areas including Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic when there's a crisis. This can cause a drop in revenue for your company, upset clients, idle employees, and defocused executives. By contacting Progent, you have access to a certified engineer ready to deliver assistance when you require it to get your network operating.

Because Progent bills for remote help on a per-minute basis, your company pays exclusively for support provided. Progent imposes no startup surcharge. Some online support firms have significant minimum payments or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing model avoid big tabs for speedy fixes.

If your North Carolina business needs remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of remote support professionals possesses a broad range of in-depth information technology skills. This allows Progent's remote service experts to resolve the most complex technical problems faster than is possible with typical third-party support firms or with the in-house IT resources commonly found in smaller businesses. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have earned advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To help companies that maintain environments featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team makes available the services of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote contact with professionals who hold the industry's top security certifications including Certified Information Security Manager Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient competence to deal with unusually intractable jobs. This speeds up remediation of urgent network problems, avoids network downtime, and minimizes technical support bills.

For businesses throughout North Carolina, Progent enables immediate online access to a UNIX, Linux, Solaris, macOS or OS X specialist for emergency support to repair information system problems that are damaging your business but are outside the scope of your local network service resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-qualified engineers can interface with your network using state-of-the-art remote support technologies in order to provide fast and economical evaluation and remediation of critical IT issues.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your North Carolina Company
Progent's online professionals can deliver advanced help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows solutions such as:

Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer service staff can help North Carolina companies with a broad set of IT products and technologies such as network architecture, messaging support, security consulting for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server economization and streamlined management, and transitioning from older systems to modern environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support professionals offer remote technical help for systems powered by popular derivatives of the UNIX operating system such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the network support industry for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who earn this advanced credential only after thorough examinations administered by Cisco. Usually CCIEs work for large enterprises or nationwide ISPs, and as a result their services are not easily available to smaller companies.

CCIE certified experts from Progent can help your business to architect, implement, and maintain a converged business network that can streamline business processes, reduce costs, and accelerate the path to profitability. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can greatly increase the business value of your integrated network in North Carolina. To learn additional information about Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Support.

Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified online support engineers offer computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can help your company with a broad range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server application development, Lync 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent provides you contact with accredited CISM, CISSP and ISSAP security professionals who can deliver a variety of security solutions that can improve the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help your business to recuperate quickly from a breach. Security services provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; efficient recuperation from virus and worm attacks; setting up firewalls; planning safe architectures for remote and mobile access; securing your email infrastructure against viruses, spam and directory harvest attacks; and offering continual proactive monitoring. To find out additional information on Progent's security expertise for small and medium-size companies, visit Progent's Consulting Support for Network Security.

Applications Services: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering consulting services and training in imaging, audio, and video. Progent's consultants offer expertise in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth consulting support and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and Office Excel. For more on Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

Help Desk Service and Outsourcing Alternatives
Progent offers three programs for Help Desk services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized networking experts. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients convenient contact with a reliable technical support resource with years of background in phone help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive image as a major contributor to business success, and Progent's mission is to fix and not merely record problems. For more concerning Progent's Help Desk support and outsourcing, see Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Technologies
Progent has developed a collection of customized tools, refined over years of field experience, dedicated to enabling the highest standard of efficiency for delivering remote technical help and repair for small and midsize business IT systems. Progent provides secure VPN support for gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite connectivity enables the engineers of Progent's remote service group to connect to your network remotely without violating network security.

Progent's advanced service database system includes comprehensive records of all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the details of support delivered to each client by any team member. This database of problems and resolutions is structured as a readily accessible internal knowledge base that enables Progent's remote technical professionals to share their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online consulting experts to come up with the optimal resolutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent phone-based consulting assistance in North Carolina, call 1-800-993-9400 or visit Expert Online Computer Help.

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