If your company IT network is in the state of North Carolina you can depend on quick remote help from a UNIX or Cisco CCIE consultant to resolve emergency issues that threaten your network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available online of any nationwide service firm in the United States. Rates are reasonable, billing is by the minute, sign-up is fast, and support is world class.

In case your North Carolina business is based away from larger metropolitan neighborhoods including Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, access to UNIX or Cisco CCIE engineers is often problematic during a crisis. This can cause a drop in productivity for your business, angry clients, idle employees, and distracted management. By utilizing Progent's online services, you can get in touch with a qualified consultant ready to deliver help when you need it to get your computer network running.

Because Progent bills for remote support per minute, your company owes just for services delivered. Progent asks for no startup charge. Some remote service firms have substantial minimum fees or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple billing mechanism avoid unexpectedly large tabs for speedy solutions.

If your North Carolina business requires online support for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced team of online support engineers offers a wide range of world-class information technology skills. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary independent service firms or with the internal support resources usually available to smaller companies. Progent has developed the tools and skills to fix problems efficiently in many different network configurations that feature combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CISCO CCIE service specialists have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.

To help businesses that maintain environments incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote support group makes available the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers remote support from professionals who have qualified for recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve unusually tough problems. This speeds up remediation of urgent network problems, avoids system disruption, and reduces maintenance invoices.

For organizations in the state of North Carolina, Progent allows fast remote communication with UNIX/Linux, Sun Solaris, Mac consultant for critical support to troubleshoot network problems that are threatening business productivity and are outside the experience of your on-hand IT maintenance resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified support professionals can connect to your network by means of state-of-the-art remote troubleshooting tools in order to deliver fast and efficient analysis and resolution of serious network problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your North Carolina Company
Progent's service specialists are qualified to deliver advanced help for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online network support team can assist North Carolina small businesses to maintain a large array of computer products and technologies including network architecture, email support, security consulting for computer systems and business processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac platforms, virtual server options for server consolidation and centralized management, and transitioning from legacy systems to contemporary environments powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service experts offer online technical help for computers based on popular variants of the UNIX operating system such as: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing fast and economical communication with Cisco CCIEs. CCIEs are sought-after network consultants who qualify for this rare credential by passing intense testing given by Cisco. Usually CCIEs work for big enterprises or national ISPs, and consequently their services are not conveniently accessible to smaller companies.

Progent is among the only network support organizations that ensures that Cisco CCIEs are available to assist small and medium sized companies. Also, Progent facilitates quick communication with a CCIE via telephone so your company can get timely assistance for complex network issues that are disrupting your business but are not within the comfort zone of your ordinary network maintenance group. Progent's CCIE engineers can access your network by means of the latest remote support tools in order to provide fast and economical analysis and resolution of critical system anomalies. For more information on Progent's services for Cisco network appliances, visit Cisco Network Professional Support.

Gold Partner for Remote Expertise for Windows
Progent's Microsoft-qualified remote service engineers offer computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of consulting professionals who can assist you with a broad range of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 development, Lync implementation and Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Specialists
Progent offers you contact with expert CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection solutions that can improve the resistance of your UNIX, Linux, Solaris, or Mac OS X environment against internal or external threats or help your business to revive fast from an assault. Security solutions offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; fast recuperation from malicious assaults; configuring firewalls; establishing secure techniques for remote and mobile access; securing your email infrastructure from spam and DHA attacks; and setting up round-the-clock proactive monitoring. For additional information concerning Progent's security services for small and midsize companies, see Progent's Engineering Expertise for Network Security.

Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Mac computing by offering consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team offers professional consulting expertise and training in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Word, and MS Office Excel. To read more information about Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Support and Outsourcing Alternatives
Progent provides a selection of support programs for Call Center assistance including UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the timely accessibility of a professional Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a main Help Desk Call Center for your business, serve as an escalation alternative for the most challenging technical problems, or be available in overflow instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your existing one, evaluating or programming Help Desk software products to address the particular requirements of your company, or providing supplemental staff to operate remotely with your internal Call Center resources during high-demand events like software migrations.

Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking experts. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals can give your customers convenient communication with a large support team with years of background delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected image as a solid contributor to business performance, and Progent's target is to resolve rather than just report problems. To learn more information about Progent's Call Center outsourcing, refer to Progent's Call Center Services.

Progent's Remote Service Tools
Progent has deployed a collection of optimized tools, refined during many years of use, focused on allowing the highest quality of service for providing remote technical support and troubleshooting for small and medium-size company information networks. Progent offers safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access allows the engineers of Progent's remote service group to interface to your environment remotely without breaching corporate security.

Progent's powerful service database system stores thorough documentation of all support provided to Progent's clients. Every authorized Progent team consultant has the benefit of the specifics of support delivered to every client by any team member. This database of problems and fixes is structured as an easily retrievable internal database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional extensive technical support databases as well as to vendors' in-house engineering staff that allow Progent's remote consulting experts to come up with the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency remote professional assistance in North Carolina, call 1-800-993-9400 or go to Expert Online Network Help.

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