If your business network is in the state of North Carolina you can now get quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with urgent issues that threaten your IT network. Progent maintains among the largest teams of UNIX and Cisco CCIE consulting experts accessible online of any nationwide support firm in the U.S. The cost is competitive, billing is by the minute, sign-up is fast, and support is unbeatable.

In case your North Carolina office is based some distance from larger urban neighborhoods like Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when there's a network crash. This can cause lost productivity for your business, angry customers, idle employees, and distracted executives. By calling Progent, you can get in touch with a certified consultant who can offer expertise when you require it to get your information system on line.

Because Progent charges for telephone-based help per minute, your company owes exclusively for support provided. Progent asks for no initialization fee. Some online service organizations apply significant minimum time requirements or bill for every quarter hour or more. Progent's small granularity and straightforward billing model avoid unexpectedly large bills for fast solutions.

If your North Carolina company needs online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's seasoned team of remote consulting engineers has a wide array of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is possible with typical independent service organizations or with the internal IT resources commonly found in smaller businesses. Progent has developed the tools and experience to repair problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Associate.

In order to help businesses who maintain environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides remote contact with professionals who have been awarded a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines service escalation, if appropriate, to specialists with relevant background to resolve particularly intractable problems. This speeds up remediation of urgent network problems, prevents network disruption, and minimizes technical support bills.

For businesses in the state of North Carolina, Progent allows fast online communication with a UNIX/Linux, Solaris, macOS or OS X specialist for urgent expertise to fix information system problems that are damaging business productivity but are not within the experience of your on-hand IT service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-qualified consultants can analyze your network using advanced remote support tools that allow them to deliver rapid and economical evaluation and repair of critical IT problems.

Services Progent's Remote Support Experts Can Offer Your North Carolina Business
Progent network engineers can deliver advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Windows technologies including:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network support staff can assist North Carolina small businesses with a comprehensive assortment of information products and technologies including network architecture, email solutions, security consulting for networks and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware products for processor consolidation and centralized administration, and transitioning from outdated systems to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's support experts offer online technical help for computers powered by major derivatives of the UNIX operating system such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or familiar Linux products such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this advanced certification by completing intense examinations given by Cisco. Most CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and consequently their services are not easily available to smaller companies.

Progent is one of the rare IT technology service providers that makes sure that Cisco CCIEs stay available to support small and mid-size organizations. In addition, Progent offers fast access to a Cisco CCIE via phone so that you can receive timely help for critical network problems that are hurting your productivity but are beyond the experience of your ordinary network maintenance personnel. Progent's CCIE consultants can tie into your network using the latest on-line troubleshooting technology to perform rapid and cost-effective analysis and remediation of serious network anomalies. To see additional information about Progent's support for Cisco infrastructure, visit Cisco Network Consulting Support.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified remote service experts offer network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can help your company with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server application development, Lync 2010 integration and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified System Security Professionals
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who offer a range of security solutions that can bolster the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or assist you to revive promptly from an attack. Security services available from Progent include: extensive security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Netcat; rapid recovery from malicious assaults; setting up firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. To find out more information on Progent's security expertise for small and medium-size businesses, visit Progent's Professional Expertise for System Security.

Business Applications Support: Training, Custom Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft applications including CRM, Microsoft Office Project, Microsoft Office Word, and Excel. To learn more information concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Call Center Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the immediate accessibility of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a main Call Center for your business, serve as an escalation resource for tough technical problems, or be available in overflow instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your existing one, selecting or customizing Call Center application software to meet the particular needs of your business, or providing temporary staff to work remotely in conjunction with your internal Call Center group during demanding scenarios like system upgrades.

Progent is a Microsoft Partner and has a skilled team of Cisco-certified network specialists. Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy contact with a dependable technical support resource with extensive experience in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a positive reputation as a significant driver of business productivity, and Progent's aim is to fix rather than just report problems. To learn more information concerning Progent's Call Center service and outsourcing, see Progent's Call Center Services.

Progent's Online Technical Support Tools
Progent's powerful service reporting software stores extensive records of all service delivered to Progent's clients. Each authorized Progent team engineer has the benefit of the specifics of services delivered to each customer by any staff engineer. This database of problems and fixes is structured as a readily accessible proprietary knowledge base that permits Progent's online technical engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house technical personnel that enable Progent's remote service specialists to find the best solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To find out how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent phone-based consulting help in North Carolina, call 1-800-993-9400 or visit Expert Online Network Support.

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