If your company computer network is in the state of North Carolina you can have fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with urgent issues affecting your IT network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service firm in the U.S. The cost is reasonable, charges are by the minute, engagement is fast, and service is unbeatable.

In case your North Carolina organization is some distance from larger metropolitan neighborhoods such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when you have an emergency. This could mean lost productivity for your business, upset clients, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a certified professional ready to provide help when you have to have it to get your computer network operating.

Because Progent bills for remote help per minute, your business pays exclusively for technical help provided. Progent requires no startup fee. Some online consulting organizations have significant minimum fees or bill for each quarter hour or longer. Progent's one-minute granularity and simple billing model do away with unexpectedly large invoices for quick fixes.

If your North Carolina business needs technical help for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's seasoned staff of remote consulting engineers possesses a wide range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party service firms or with the in-house support resources commonly available to small or mid-size companies. Progent has refined the technology and experience to fix problems economically in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE engineers have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist businesses that run environments featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service team offers the expertise of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online support from professionals who have been awarded recognized security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to resolve particularly tough support calls. This accelerates resolutions of emergency network problems, prevents network downtime, and reduces maintenance invoices.

For companies anywhere in North Carolina, Progent offers virtually instant remote contact with UNIX/Linux, Sun Solaris, Apple Mac specialist for emergency assistance to repair network problems that are threatening productivity and are beyond the skill set of your ordinary network support resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE-certified service team can connect to your computer environment with advanced remote support utilities in order to deliver rapid and affordable diagnosis and remediation of serious IT issues.

Services Progent's Phone-based Support Experts Can Offer Your North Carolina Company
Progent online professionals can deliver advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Windows technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac phone-based network service staff can help North Carolina companies with a broad set of IT products and technologies including network architecture, email solutions, security consulting for networks and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server technologies for server consolidation and centralized management, and moving from dated systems to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or MS Windows.

Progent's support professionals offer remote technical help for computers powered by leading versions of UNIX including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who qualify for this advanced certification only after strenuous testing administered by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not easily available to small and midsize businesses.

Progent is among the rare IT support firms that ensures that Cisco CCIEs stay available to support small and medium sized organizations. In addition, Progent facilitates convenient access to a CCIE via telephone so your company can get immediate support for critical network issues that are hurting your productivity but are not within the comfort zone of your ordinary network support personnel. Progent's CCIE engineers can connect to your network by utilizing state-of-the-art remote support tools in order to provide rapid and cost-effective diagnosis and resolution of urgent system anomalies. To learn more information concerning Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.

Microsoft Gold Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified online service experts can deliver computer system problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of support professionals who can help your company with a wide range of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Microsoft Lync integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent offers you the services of certified CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection solutions to enhance the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X environment against attacks or help your business to revive promptly from a breach. Security services available from Progent include: in depth security audits utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Hydra; efficient recuperation from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile access; securing your email system against spam and DHA attacks; and implementing 24x7 automated monitoring. For more information about Progent's security services for small and medium-size businesses, visit Progent's Professional Expertise for System Security.

Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac computing by providing consulting services and education in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers professional engineering support and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft applications including CRM, Project, Office Word, and Microsoft Excel. To learn more concerning Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Services.

Call Center Support Options
Progent provides three service offerings for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are ready to offer your clients convenient access to a reliable technical support resource with extensive experience in telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a respected image as a significant driver of business productivity, and Progent's target is to fix and not simply report problems. To find out more information on Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent's sophisticated service database system includes thorough records for all support provided to Progent's clients. Each active Progent team consultant has the benefit of the specifics of support delivered to each customer by any team engineer. This history of problems and resolutions is organized as a readily searchable internal database that allows Progent's online technical experts to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' internal engineering staff that allow Progent's remote service specialists to find the best resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
To learn how you can contact a UNIX/Linux engineer or a Cisco CCIE for urgent remote engineering help in North Carolina, call 1-800-993-9400 or visit Urgent Online Network Help.

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