North Carolina UNIX, Linux, Sun Solaris, Mac OS X Consulting Urgent Remote Contact with a UNIX, Linux, Sun Solaris, or Mac OS X Consultant
If your company IT network is in the state of North Carolina you can now get quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with critical issues affecting your IT network. Progent offers the services of among the most extensive groups of UNIX and Cisco CCIE support professionals accessible by phone of any independent support organization in the United States. Rates are reasonable, charges are per minute, engagement is fast, and service is world class.
If your North Carolina network is situated outside of larger urban neighborhoods such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's an emergency. This can result in a drop in revenue for your company, angry clients, unproductive employees, and defocused executives. By contacting Progent's online services, you have access to a qualified professional ready to offer expertise whenever you have to have it to keep your information system operating.
Since Progent bills for online support by the minute, your company pays just for services provided. Progent imposes no startup charge. Many remote consulting firms apply significant minimum fees or charge for every quarter hour or more. Progent's small granularity and simple pricing policy save you from big invoices for speedy solutions.
If your North Carolina company requires urgent phone-based assistance, find out how to get in touch with Progent's UNIX, Linux, Solaris, Apple Mac, or CCIE engineers by visiting Progent's emergency remote support, phoning 1-800-993-9400, or e-mailing information@progent.com.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced team of remote consulting professionals possesses a broad set of world-class information technology skills. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent service firms or with the internal support resources commonly found in small or mid-size companies. Progent has provided remote services to clients in each state in the United States and has developed the tools and experience to repair technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco technologies.
Progent's UNIX/Linux, Solaris, Mac, and CCIE service specialists have qualified for major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Help Desk Specialist, and Technical Coordinator (ACTC). Progent's remote service experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, and Design Associate.
To assist businesses who maintain environments featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's phone-based service team offers the services of support specialists with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent offers phone-based contact with professionals with a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if appropriate, to experts with sufficient competence to deal with unusually tough problems. This accelerates remediation of emergency network problems, prevents system unavailability, and minimizes maintenance invoices.
For organizations in the state of North Carolina, Progent offers fast access to an online UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for critical assistance to repair technical problems that are impacting business productivity and are outside the skill set of your in-house computer service organization. Progent's UNIX/Linux, Solaris, Mac, and Cisco CCIE-certified consultants can analyze your system via the latest remote troubleshooting technologies that allow them to provide fast and economical analysis and repair of critical IT issues.
Services Progent's Online Support Experts Can Offer Your North Carolina Business
Progent service specialists can provide advanced support for an extensive array of UNIX/Linux, Cisco, and Microsoft products and technologies including:
Online Support Services for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Mac OS X online network support team can help North Carolina companies to maintain an extensive assortment of information products and technologies such as system architecture, messaging solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Mac OS X systems, VMware options for server economization and centralized administration, and migration from legacy applications to current solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.
Cisco Systems Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who qualify for this prestigious credential by completing intense examinations given by Cisco. Most Cisco CCIEs are employed by large enterprises or national Internet service providers, and consequently their services are not easily accessible to small businesses.
Progent is one of the few IT technology service firms that makes sure that CCIEs are available to support small and medium sized businesses. In addition, Progent facilitates fast contact with a CCIE via phone so you can receive immediate assistance for complex system problems that are impacting your business but are beyond the comfort zone of your usual network maintenance resources. Progent's CCIE engineers can connect to your network by means of state-of-the-art on-line support technology in order to perform fast and economical diagnosis and resolution of critical network trouble.
Microsoft Gold Certified Partner for Online Expertise for Windows
Progent's Microsoft-certified professionals can provide remote computer repair and information system help for all Microsoft server and office productivity products. Being a Microsoft Gold Partner, Progent can provide your company the help of consulting professionals who can show you how to integrate, troubleshoot and administer any Microsoft Server such as Microsoft Windows 2003 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Application Center, Microsoft SharePoint Portal Server, Microsoft Virtual Server 2005, Project Server, and System Center Operations Manager 2007 and 2005. For more information about Progent's expertise in Microsoft server technology, go to MS Netservers Consulting Expertise.
CISA and CISM Certified Security Experts
Progent provides you the services of qualified CISM, CISA and CISSP security professionals who offer a variety of system protection solutions that can bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against attacks or assist you to recuperate rapidly from a penetration. Security services provided Progent include: comprehensive security audits using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm attacks; setting up firewalls; establishing secure techniques for off-site and mobile access; protecting your email infrastructure against viruses, spam, and DHA attacks; and implementing round-the-clock automated monitoring. To find out more on Progent's security services for small businesses, see Progent's Consulting Expertise for Network Security.
Applications Services: Education, Development, Integration
Progent's Mac consultants can support the creative facets of Macintosh environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional engineering expertise and training in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Excel. To learn additional information on Progent's expertise, customization, and education offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support and Outsourcing Services
Progent provides several service offerings for Call Center assistance : UNIX/Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for small companies who require the immediate availability of an affordable Help Desk Call Center with efficient phone support and the ability to escalate trouble tickets, but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk resources. Progent can act as a primary Call Center for your business, represent an escalation alternative for the most challenging technical issues, or be ready in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or programming Help Desk software products to address the special needs of your business, or providing temporary staff to operate online in conjunction with your in-house Call Center resources to deal with demanding scenarios such as software migrations.
Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Systems Partner and Progent's Help Desk team of experienced UNIX, Linux, Solaris, Mac OS X, Cisco Systems and Microsoft experts can offer your clients instant access to a dependable support team with years of experience in phone support and remote access repair service for small business networks. Progent's focus is on giving the Call Center a respected image as a major contributor to company productivity, and Progent's goal is to resolve and not just report problems. To read additional information on Progent's Help Desk Call Center service and outsourcing, visit Progent's Help Desk Support.
Progent's Remote Service Tools
Progent has deployed an arsenal of customized technologies, evolved during years of use, dedicated to enabling the most advanced standard of efficiency for delivering remote engineering support and troubleshooting for small business IT networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco Systems, Netscreen and Checkpoint. Protected VPN offsite access permits the consultants of Progent's remote service group to connect to your network remotely without breaching system security.
Progent's powerful service database application keeps thorough documentation for all service provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the specifics of support delivered to every customer by any team engineer. This history of problems and fixes is structured as a conveniently accessible internal database that permits Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco Systems and Microsoft make available additional vast support databases as well as to vendors' internal support staff that enable Progent's online service specialists to find the optimal resolutions quickly.
Talk to a UNIX/Linux or Cisco Network Support Expert Immediately
To find out how you can get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based consulting assistance in North Carolina, call 1-800-993-9400 or visit Urgent Remote Computer Support.
Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to install system images, control mobile devices, and operate management tools. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop sensible processes and policies to manage PDAs and smart mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates standards, processes and IT products to keep your IT network safe.
Progent’s colocation center support services are designed for companies with equipment housed at IDCs or data center colocation hosting sites and in need of timely in-person service at the colo site as well as off-site help from Microsoft and Cisco certified professionals. Progent provides a complete range of Internet Data Centers and data center and co-location consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and communications networking, design and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.
Besides providing Microsoft Dynamics GP specialists, Progent can give you access to experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Best Software, and QuickBooks Pro by Intuit. Progent's consultants also can help you integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the flexibility common to with small companies but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your corporation has a remote office situated anywhere in Northern California or any area covered by Progent's engineers, Progent can provide a broad array of in-person and off-site network consulting services and network architecture expertise.
Progent delivered a wireless integration environment that allowed a school to improve productivity and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided protection against local interference.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Progent is a Microsoft Gold Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who earn the top client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Gold Partner benefits Progent's clients by allowing Progent to offer your business better technical solutions for your information system.
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad familiarity with designing and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2003 and Windows Server 2000 to match closely with your strategic goals. Progent’s consulting support can help you with planning, deploying, managing, and supporting Windows Server solutions that increase the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server so they efficiently support Windows XP and Vista and other desktop clients.
Progent’s IT outsourcing packages offer affordable computer consulting for medium-size businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or building an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more linear and manageable manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your vital Windows-powered business software such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2003 requires an IT expert with hands-on expertise and broad experience in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2003 and SBS 2000. This expertise assures you success in installing, administering, and servicing network environments based on the Microsoft SBS suite of servers and programs.
Stealth intrusion testing is an important component of any overall IT system security plan. Progent’s security professionals can perform extensive penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly configured and consistently monitored.
Progent can provide voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice services available through Progent include long distance, toll-free, local, web meeting, VoIP, and wireless. Progent can also show you how to integrate voice communications services into your computer network and your operations processes so that your company receives all the advantages of the revolutionary fusion of voice and data solutions. Progent can deliver a complete array of VoIP consulting support to give your company a competitive edge and a seamless expansion path as technology advances.
