If your company IT network is in the state of North Carolina you can now get quick online access to a UNIX or Cisco CCIE professional to assist with urgent issues affecting your network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any nationwide support organization in the U.S. The cost is affordable, billing is per minute, sign-up is quick, and support is world class.

If your North Carolina small business is based outside of larger urban areas like Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic during a crisis. This could mean lost productivity for your company, angry customers, unproductive workers, and defocused executives. By contacting Progent's online services, you can get in touch with a qualified engineer ready to deliver assistance when you need it to keep your computer network running.

Since Progent charges for telephone-based support by the minute, your business owes exclusively for services provided. Progent asks for no initialization fee. Many online service firms apply significant minimum fees or charge for every fifteen minutes or more. Progent's small granularity and straightforward billing model save you from unexpectedly large invoices for fast fixes.

If your North Carolina business needs technical support for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's seasoned staff of remote consulting engineers offers a wide array of world-class computer knowledge. This allows Progent's remote service experts to resolve the most complex technical problems more quickly than is possible with typical independent service firms or with the in-house support staff usually available to smaller companies. Progent has refined the tools and skills to fix problems economically in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.

To help companies that maintain networks incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support team can provide the assistance of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides phone-based support from engineers who hold important security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with particularly tough jobs. This speeds up resolutions of urgent network problems, prevents system disruption, and reduces maintenance bills.

For organizations anywhere in North Carolina, Progent enables virtually instant online access to UNIX/Linux, Sun Solaris, Mac OS X specialist for urgent help to fix technical problems that are hurting business productivity and are outside the skill set of your on-hand IT service group. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-qualified engineers can analyze your system using the latest remote troubleshooting tools that allow them to perform quick and economical evaluation and resolution of critical network problems.

Services Progent's Phone-based Consulting Specialists Can Offer Your North Carolina Business
Progent's service specialists are qualified to offer expert support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:

Online Expertise for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote technical service staff can help North Carolina small businesses to maintain a large assortment of information products and technologies including network architecture, email support, security consulting for networks and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, virtual server products for processor economization and centralized management, and moving from legacy systems to current solutions powered by newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals offer online troubleshooting for systems powered by major versions of the UNIX operating system including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who earn this prestigious certification only after strenuous testing given by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or national Internet service providers, and so their expertise is not readily available to small and medium-size businesses.

CCIE and CCNP certified engineers from Progent can help your business to plan, setup, and support a converged business network that can streamline business processes, cut costs, and speed the path to productivity. By offering Cisco routers experience with Catalyst switches consulting services and Aironet wireless technology integration assistance, Progent can dramatically improve the business value of your connectivity environment in North Carolina. To see additional information on Progent's support for Cisco infrastructure, visit Cisco Network Consulting Services.

Gold Certified Partner for Remote Consulting for Windows
Progent's Microsoft-qualified online service experts can provide network problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of support engineers who can assist you with a broad variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint Server development, Microsoft Lync integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified Network Security Engineers
Progent offers you the services of certified CISA, CISM, and ISSAP security engineers who can deliver a variety of security solutions to improve the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X network against attacks or help you to recover quickly from a breach. Security solutions provided Progent include: extensive security analysis utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious attacks; integrating firewalls; establishing safe architectures for remote and mobile access; protecting your email system against spam and directory harvest attacks; and implementing continual automated monitoring. For more on Progent's security support for small and medium-size businesses, visit Progent's Engineering Services for System Security.

Applications Support: Training, Programming, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply professional consulting support and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications such as Microsoft CRM, Project, MS Word, and Office Excel. To find out more on Progent's consulting, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent offers several service offerings for Call Center assistance that include UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely accessibility of a professional Help Desk but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Call Center team. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation resource for tough technical issues, or be ready in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, evaluating or programming Help Desk application software to address the particular needs of your company, or providing temporary personnel to work online in conjunction with your in-house Help Desk resources to handle demanding events like system upgrades. To find out additional information about Progent's Help Desk Call Center support, go to Progent's Help Desk Services.

Progent's Online Service Technologies
Progent has developed a set of customized technologies, evolved during years of use, focused on enabling the highest quality of efficiency for providing online technical help and troubleshooting for small and midsize business information networks. Progent offers safe VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity permits the consultants of Progent's remote service group to interface to your environment remotely without compromising system security.

Progent's advanced service database system keeps thorough records of all service provided to Progent's customers. Every active Progent team consultant has access to the specifics of services rendered to every customer by any staff engineer. This history of issues and resolutions is structured as a conveniently searchable internal knowledge base that enables Progent's online support experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to manufacturers' internal support personnel that enable Progent's remote service experts to come up with the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for urgent remote professional support in North Carolina, call 1-800-993-9400 or visit Urgent Online Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.