If your business network is in North Carolina you can now get fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to fix the toughest problems that threaten your network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE consultants available online of any independent support firm in the U.S. The cost is competitive, charges are per minute, sign-up is immediate, and service is unbeatable.

In case your North Carolina company is located some distance from major metropolitan neighborhoods like Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have a crisis. This could mean a loss of productivity for your company, upset clients, unproductive workers, and defocused management. By contacting Progent's remote support, you can get in touch with a certified professional ready to offer assistance whenever you need it to get your information system running.

Since Progent bills for telephone-based service by the minute, your business is invoiced only for technical help provided. Progent imposes no initialization surcharge. Many remote service companies apply significant minimum payments or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing mechanism save you from unexpectedly large bills for quick fixes.

If your North Carolina business requires remote support for UNIX/Linux, Sun Solaris, Mac or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online support engineers offers a wide range of in-depth information technology knowledge. This enables Progent's online service specialists to resolve the most challenging technical problems more quickly than is feasible with typical third-party support organizations or with the in-house support staff commonly available to small or mid-size companies. Progent has refined the technology and skills to fix technical issues efficiently in many different computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE consultants have earned professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.

In order to assist businesses who maintain networks based on a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote service group can provide the assistance of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent offers phone-based support from professionals with recognized security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties allows service escalation, if appropriate, to experts with sufficient background to deal with particularly tough support calls. This accelerates resolutions of urgent problems, avoids system disruption, and minimizes maintenance bills.

For companies throughout North Carolina, Progent enables virtually instant online contact with UNIX, Linux, Solaris, Apple Mac specialist for emergency assistance to troubleshoot computer problems that are affecting productivity but are not within the comfort zone of your local IT support organization. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE-certified consultants can interface with your computer environment by means of state-of-the-art remote troubleshooting utilities in order to perform fast and efficient evaluation and resolution of serious network problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your North Carolina Company
Progent's network engineers are qualified to deliver advanced help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote technical support staff can assist North Carolina companies with a broad set of computer products and technologies including network infrastructure, email support, security expertise for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac platforms, virtual server technologies for server consolidation and centralized administration, and moving from older applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals offer remote troubleshooting for systems based on popular variants of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for providing fast and affordable access to Cisco CCIEs. CCIEs are sought-after networking professionals who are awarded this prestigious credential only after thorough testing given by Cisco. Usually Cisco CCIEs work for big corporations or national ISPs, and consequently their help is not easily available to the general public.

Progent is one of the only network service organizations that ensures that Cisco CCIEs are available to help small and mid-size companies. Also, Progent facilitates convenient access to a CCIE via phone so you can get immediate help for critical system problems that are disrupting your business but are outside the comfort zone of your local system support personnel. Progent's CCIE consultants can access your system via sophisticated remote support tools to provide fast and economical analysis and resolution of critical system anomalies.

Cisco qualified engineers from Progent can help you to design, setup, and support a converged business network that can streamline operations, cut costs, and speed the path to positive ROI. By providing Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless technology integration help, Progent can greatly increase the strategic value of your integrated network in North Carolina. To find out additional information concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Support.

Microsoft Gold Certified Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support experts can deliver computer troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your company the assistance of consulting engineers who can help you with a wide variety of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server application development, Lync Server 2010 integration and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server consulting, and Windows Essentials cloud integration.

Qualified System Security Experts
Progent offers you access to accredited CISA, CISM, and ISSAP security engineers who can deliver a range of system protection solutions that can enhance the resistance of your UNIX, Linux, Solaris, or Mac OS X network against internal or external threats or assist you to recover promptly from a breach. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recuperation from malicious attacks; configuring firewalls; designing secure techniques for off-site and mobile access; securing your email infrastructure from spam and DHA attacks; and offering 24x7 proactive monitoring. To learn more information concerning Progent's security expertise for small and medium-size businesses, go to Progent's Consulting Support for System Security.

Applications Support: Training, Customization, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by providing help services and education in imaging, sound, and video. Progent's support professionals can provide help in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply professional engineering support and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and Office Excel. To read additional information about Progent's expertise, custom programming, and training services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Service and Outsourcing Options
Progent offers three programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can give your clients easy access to a large support team with years of experience in phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive image as a solid contributor to company productivity, and Progent's mission is to fix and not just report problems. To read more concerning Progent's Call Center service and outsourcing, go to Progent's Help Desk Services.

Progent's Remote Service Tools
Progent's advanced customer support reporting application keeps comprehensive histories for all service provided to Progent's customers. Every active Progent staff engineer has the benefit of the history of services rendered to every customer by any staff engineer. This history of issues and fixes is organized as a conveniently searchable internal database that enables Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' internal engineering staff that allow Progent's online service experts to find the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for urgent online professional expertise in North Carolina, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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