For small office network systems located within the state of North Carolina, Progent's Microsoft certified consultants can provide remote phone support and remote troubleshooting to fix your computer system problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support databases to diagnose and resolve IT problems without the high cost and time delays associated with onsite technical service dispatches.

If your North Carolina organization is located outside of the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network systems support options may be limited in expertise, or unavailable during an emergency. This results in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.

Citrix Desktop Virtualization Engineering Support
Desktop virtualization solutions offered by Citrix permit fast set up of new client computers, fast publication of current applications and updates, simplified desktop image management, quick recovery from client PC failure or loss, lower initial investment in and extended useful life for desktop computers, predictable performance, tight control of security policies, and the ability to prevent sensitive business information from being taken from its authorized location. Progent's Citrix-certified XenDesktop engineers and XenApp specialists can assist your IT staff to evaluate, test, install, administer, and troubleshoot Citrix virtual desktop and application products and can help you with additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Advanced Project Management Experts
For enterprise customers in need of advanced project management support, Progent offers the services of senior IT experts with years of background in IT management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help businesses to follow best practices to ensure that major projects are completed on time and on budget.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can show you how to design a disaster recovery plan in case of a catastrophic data center outage. Progent can help you create a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills so that if a disaster takes place, you reduce network downtime. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop network architecture that addresses reliability issues covering a wide array of infrastructure technologies and processes. Progent's business continuity experts can assist you to deal with the high-level problems related to keeping your company running following a catastrophe by taking into account not only IT concerns but other problems like alerting critical staff members, moving into alternate work space, acquiring replacement transportation, finding substitute employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Simple Sign-on and Billing Model
Progent has made it simple to become a client. Progent requests no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services performed during normal working hours. All consulting time is fully documented and invoiced to the actual minutes utilized. By-the-minute invoicing eliminates situations in which clients pay big dollars for quick repairs. You are billed exclusively for the support you get.

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and more secure AD environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. For more information about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a range of network maintenance packages built on Microsoft System Center Operations Manager services. Progent's automated, round-the-clock network monitoring makes your server support proactive instead of crisis-based. By identifying potential issues before they cause system disruptions, Progent's automated server monitoring can keep your network environment safe from untimely and expensive service outages.

Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-grade colocation centers in Northern California and major metropolitan areas across the U.S., and Progent's colocation consulting experts can enhance your network's fault tolerance and performance by helping you select a remote data center site that meets the individual requirements of your organization such as geographic proximity, space, communications, budget, and extra additional features and services. Progentís colocation center support services are intended for businesses with equipment located at collocation hosting sites and requiring on-demand on-site help at the colocation site plus remote support from Microsoft and Cisco qualified professionals. Progent provides a selection of colocation center support services such as network topology analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, design and deployment of high availability systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.

Microsoft SQL Server Software Programming
Progent's certified SQL Server application programmers can help with the entire lifecycle of building and managing SQL Server-powered database applications. Progent follows leading practices using Microsoft's MSF Framework to create scalable, manageable custom applications and to complete software projects on time and within your budget. Software development support offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, ETL development, data integrity, T-SQL coding, software installation, capacity planning, performance optimization, backup and restoration, clustering, synchronization, security and compliance, and business continuity.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, deploy, administer and repair unified communications environments that incorporate Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive experience helping organizations of all sizes to create collaboration solutions by delivering services such as Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's extensive library of UC applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Contact a Progent Network Consultant
To see how to contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Support.

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