For small company network systems located anywhere in the state of North Dakota, Progent's Microsoft and Cisco certified professionals can deliver online help and troubleshooting to repair your computer network issues quickly and affordably. Progent has acquired enterprise-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and time delays normally associated with in-person technical service calls.

If your North Dakota business is located beyond the larger metropolitan areas such as Fargo, Bismark, or Grand Forks, your local computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Remote Technical Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers expert remote technical support for Microsoft Windows and Cisco-based systems anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to analyze and resolve difficult network problems rapidly and cost effectively. The scope of information technology expertise represented by Progent's team of consultants makes it possible to escalate even the most challenging issues to appropriate specialists as required. Whether you need one-time phone support and remote troubleshooting or ongoing availability of a Help Desk Technical Response Center, Progent's consultants can provide your company with enterprise-level support without the high cost and management overhead of maintaining a big internal IT organization.

Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix virtual desktop consultants can assist you to plan, install, manage, and troubleshoot a virtual Windows application delivery solution by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you enhance your network for distributing server and client-side applications, and Progent's datacenter support consultants can help you to manage and maintain a remote datacenter that features high uptime, advanced protection, and fast recovery. Progent can also assist you with other virtualization products from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management expert to assist your company to develop and carry out a risk management plan based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud hosting options are built on proven virtualization technologies that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small organizations.

Full Portfolio of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform comprehensive security audits, restore operations rapidly from intrusions, configure firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus filtering and email encryption, and create a company-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Microsoft SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security consultants to help you to manage your Microsoft SQL Server 2012 environment and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Juniper Consulting and Support
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premiere network operating system to enable you to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software products and can assist you maintain networks that incorporate a mix of Juniper's software platforms.

Remote Consulting for Microsoft Windows Server 2008 R2
The complexity and integration demands of Microsoft Windows Server 2008 requires an information technology consultant with hands-on experience and diverse knowledge in architecting and deploying efficient and comprehensive business information solutions. The experience of Progent's seasoned Windows Server experts, with an average of over ten years of background supporting Microsoft-powered technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to assess the advantages of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

Easy Sign-on and Billing Model
Progent's simplified per-minute billing policy has no complicated contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra fees that increase service. For remote support during normal business hours, you pay only for the actual time spent working on your problem. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's consultant is actually on-site solving your issues. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you may be billed for our expertís travel time, but not an increased emergency rate. Since Progent has a large pool of engineers located throughout the entire Northern California service territory, an available expert is usually near to help. Progent can also provide on-premises service to most zip codes in the United States within one business day of answering a support call. Progent's remote support group has delivered assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, among the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration strategy, train your IT management and support staff, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

Data Backup Expertise
Progent's data backup experts can provide support for a wide range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent supports leading data protection products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as a low cost and fully managed solution for reliable backup/disaster recovery.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have broad expertise in the implementation and support of wireless networking technology and can help you to plan, deploy, administer and troubleshoot wireless ecosystems that are compliant, robust, expandable, easy to manage and use, ready to handle your critical workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite Consulting services provided by Progent cover a selection of wireless solutions such as smartphone management, Wi-Fi network infrastructure design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles built around the advanced problem solving capabilities of System Center Operations Manager, a next-generation network management software platform that monitors the availability, performance and protection of your information system and detects problems before they can bring down your network. To give you additional understanding about the performance and stability of your network environment, Progent can help you install and operate popular network monitoring software powered by Linux.

Configuration Support for Microsoft Lync Server 2013
Lync 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts can help your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT team and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Skype for Business experts can also help your organization to plan and implement out an efficient upgrade to Skype for Business.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology built into the latest versions of Windows Server has been dramatically redesigned to simplify the installation, configuration, and management of clusters and to provide greater levels of network availability, protection, performance, and flexibility. New or enhanced features include automated cluster verification, easier configuration and installation, unified cluster management, new cluster infrastructure for increased availability, better security and quorum models, elimination of failure points, greater storage and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified failover cluster experts can assist your company evaluate the advantages of failover clusters, plan and execute an installation, train your IT personnel to administer your failover clusters, deliver continuing consulting and support services, and create and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure public cloud.

Contact a Progent Network Support Expert
To see how you can access a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Online Computer Support.

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