North Dakota Computer Network Technical Support for Business Information Technology Network Systems: Online Phone Support and Repair
For office computer networks located within the state of North Dakota, Progent's Microsoft and Cisco certified technicians can provide online help and remote troubleshooting to resolve your computer network problems fast and affordably. Progent has developed enterprise-class skills, advanced software tools and support knowledge bases to diagnose and resolve network problems absent the expense and delays normally associated with on-site service dispatches.
If your North Dakota company is situated outside of the larger metropolitan areas such as Fargo, Bismark, or Grand Forks, your nearby network support options may be limited in skills, or not available during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a diverse range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.
Broad and In-depth Experience with Office Networking
Progent’s team of 60+ network consultants means customers benefit from the leverage of 800 years of cumulative experience and shared knowledge base to resolve the most troublesome system problems. Progent has the know-how to identify fixes quickly and deliver them cost effectively.
Software Applications Consulting
Progent's Experts Team offers in-depth consulting expertise in specific software application areas. By providing a one-stop source for IT generalists and specialists, Progent can tailor fast, affordable and comprehensive IT solutions that fit the individual needs of your business. Areas of applications expertise available from Progent include ERP, MRP and accounting support, Microsoft CRM help and training, plus support and customized training services for Microsoft Project, Microsoft Excel and Microsoft Word.
Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the top tier of companies that work closely with Microsoft, have shown IT skills, and have verified client references. Gold Certified Partners must maintain large staffs of IT experts who have undergone extensive proficiency testing. Microsoft Gold Partners are given access to special support and training programs from Microsoft and early access to new software for training and study purposes.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite group of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for the most proven experts for designing, architecting, configuring, implementing, and debugging a diverse range of Cisco networking and interconnectivity solutions. There are only 7000 CCIE’s worldwide, and attaining certification involves comprehensive proof through written testing and hands-on lab testing to ensure that CCIE’s can use knowledge to real world problems. CCIE’s have a strong foundational knowledge of core networking technologies and protocols that allow for quickly crafting multi-vendor solutions.
VPN Access Support for Popular Gateways
Progent engineers can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the consultants at Progent's Technical Response Center to access your computer network remotely without compromising system security.
Sophisticated Remote Access Tools
Advanced remote access tools and experienced technicians and consultants combine to enable Progent to solve most computer network problems quickly and affordably. Progent is a leader in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's engineers have the advantage of a wide range of Microsoft support tools, technical databases, and extensive on-going training.
Full Array of Security Help
Progent's certified security experts can help you perform comprehensive security audits, recover quickly from set up firewalls, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and develop a security strategy with 24x7 monitoring.
Sun Solaris Support
Progent offers your organization access to expert certified Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. Progent’s can provide consultants to support Sun Solaris co-existence with Microsoft and Linux-based networks and can also help you plan migrations between Windows and UNIX-based environments.
Experienced with a Wide Range of Small and Mid-size Business Networks
Progent’s expert certified engineers have provided IT support services to thousands of businesses in hundreds of diverse industries, giving Progent a unique real-world perspective on what IT solutions work and which ones don’t.
Expert Support Services for Collocation Data Centers
Progent provides remote support for many customers whose network environments are hosted in Secure Data Centers, and can easily do so for any data center in America. Progent’s lengthy experience in working remotely with collocation data center environments allows us to assist clients design and implement flexible and reliable remote support solutions that ease the job for both Progent and client support staff. Progent’s own IT infrastructure of 50+ servers is running in three separate data centers in San Jose and Sacramento, and is entirely supported remotely.
Mac Support Services
Progent's consultants can provide Apple Macintosh users a variety of services including desktop support, help with Mac applications, security and connectivity consulting, integration with Windows-based networks, and one-on-one training. For small business networks based exclusively on Mac OS X or for environments utilizing a mix of Macintosh, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your business objectives.
One-stop Shopping for Comprehensive Computer Network Support Services
Progent can be a single source for most IT support needs for small businesses. While focused on supporting solutions from Microsoft and Cisco, Progent engineers regularly work with installing, supporting, integrating and troubleshooting products from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
New Edge is a nationwide CLEC provider of managed data networks and last-mile Internet connectivity. New Edge provides a broad range of data transports such as New Edge DSL, IDSL, ADSL, Full T1, Fractional T1, Burstable T1, Frame Relay over DSL, Asynchronous Transfer Mode, Private Line Services, and DS3. New Edge Networks also provides VoIP technology. Progent has an agency relationship with New Edge Networks and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you incorporate New Edge Networks carrier services to create an enterprise-class, integrated communications network on a realistic budget.
Progent's certified consultants can assist you to evaluate the possible advantages of Hyper-V-based server virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and setting up, train your IT staff to monitor and administer Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, establish and validate business continuity procedures that optimize system uptime, and provide continuing consulting and technical support including affordable low-cost remote repair and turn-key Help Desk services.
Network Engineer for Windows, UNIX, Solaris IT Consultants
Progent can help you to plan and implement a smooth migration from a UNIX-based IT environment to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your data and reduce business discontinuity by developing an effective transition strategy that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, migration planning and validation, Exchange migration services, information and application software transition, and processor and storage system transition and consolidation.
For organizations with a mix of Mac and Microsoft Windows desktops, Microsoft offers two solutions for running Windows programs on Apple systems: VirtualPC for Mac and Remote Desktop Connection Client. Progent's Apple-certified Mac consultants can show you how to configure Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows applications on Apple Mac computers.
If your company computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to coexist for simple management, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX and Windows integration support services feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and repair, in-person technical support, and help desk call center support.
Progent’s Wireless Consulting Services provide a fast, economical way for small company IT networks to incorporate the cutting edge wireless network solutions. Few small organizations have internal computer groups with the time to keep current on the fast-changing world of wireless technology and services, and even fewer have the field background to see through the hyperbole and select and configure the best solutions for Wi-Fi wireless LAN (WLAN), mobile access, and small business wireless security. For 802.11 WiFi environments, Progent can show you how to plan and deploy 802.11a, 802.11b and 802.11g compatible wireless connectivity hardware such as the Cisco Aironet wireless access point. Progent can also help configure an appropriate degree of 802.11x security. For wireless messaging and wireless Internet programs for mobile workers, Progent can help with handheld computers such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs based on Windows Mobile operating systems with Activesync. Progent’s experience with the Proxim Tsunami wireless bridge can help you to test11:10 AM 6/27/2006 and install building-to-building wireless access.
As the global leader in IP connectivity, Cisco Systems offers the industry's most complete line of products and technologies for enabling ISPs to deliver protected, flexible, value-added voice, video, and data products. Progent's Cisco-qualified network professionals have experience addressing the distinct needs of ISPs by helping Internet Service Providers to design, implement, and manage fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
Progent's consultants offer Apple Mac users a variety of services including desktop support, Apple OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom education. For business environments built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft certified professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your company's business goals.
Progent is one of the most qualified network support companies in Northern California for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Microsoft Exchange Server 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft-authorized experts can help you evaluate the economic justification for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of SharePoint Server for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint 2007, design a comprehensive security plan that includes portal solutions, and deliver maintenance and Help Desk support.
Progent is a leader in cost-effectively delivering enterprise-class network support to small businesses. Progent's achievement in handling the network service needs of the historically underserviced small company market is the cumulative result of major technical and process breakthroughs that have removed much of the traditional expenses out of managing network service, added unmatched professional skill into the support system, and significantly streamlined the solution cycle.
Progent’s Microsoft certified consultants offer a variety of support services for Great Plains. Great Plains is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Great Plains 10.0, the latest version of Microsoft financial products in the Great Plains Accounting family, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Great Plains is simple to install and configure, and with its modular design you are able to purchase only the functions you currently require, with the option to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP 10.0 Software consulting experts can show you how to install, configure and administer Microsoft Dynamics GP 10.0 and also earlier editions of Great Plains such as Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
