For office networks located anywhere in the state of North Dakota, Progent's Microsoft and Cisco certified technical team members can deliver remote phone assistance and remote troubleshooting to fix your computer system troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to diagnose and fix IT problems while avoiding the expense and delays associated with in-person technical service dispatches.

If your North Dakota business is situated outside of the larger metropolitan areas such as Fargo, Bismark, or Grand Forks, your local network systems support choices may be limited in technical capability, or not available during an emergency. This can result in a network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to help you to plan, configure, and fix any facet of your iOS and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your IT system.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization solutions lower the effort required for IT administrators to set up software programs so that they are consistent throughout a corporate user base, provide the ability to manage rights to business information, and allow quick installation of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens data security, unifies administration, and provides an almost transparent client experience. Progent's Windows Server 2016 engineers can help your company to evaluate the business advantages of Microsoft's desktop virtualization technologies, configure test and on-line environments, improve your system infrastructure to support virtual clients effectively, assess and remediate security problems, and train your network administrators to utilize best practices to gain maximum payback from client virtualization.

Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services available from Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, NTP, security logon banner and user accounts; configuring iBGP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing configuration, and BGP peering; installing current IOS image; setting up and confirming router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting configuration; plus security and disaster recovery strategy.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist your company to perform comprehensive security assessments, recover quickly from virus attacks, set up firewalls, set up safe techniques for remote and mobile connectivity, install spam and virus protection and email encryption, and craft a corporate-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint security.

Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide advanced online and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that integrate in conjunction with Project Server. Services provided by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to assist you to optimize your environment to support local, branch office, at-home, and mobile users so that they can utilize Project Server to work together securely and productively. Progent's network security engineers can assist you to define and police security policies that protect important project information without interfering with the productive exchange of authorized data.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management options are based on mature virtualization techniques that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of consulting services to assist companies of any size to maintain, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.

Desktop Support Services
Progent can deliver a wide array of affordable support services to help your business to install, integrate, repair, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration assistance, Windows 8.1 integration expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit processing upgrades.

Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-level colocation centers in the San Francisco Bay Area and major metropolitan areas across the U.S., and Progent's Internet data center support group can improve your network's reliability and performance by helping you choose a colocation facility that addresses the particular requirements of your organization including geographic proximity, size, communications, affordability, and value-added features and services. Progentís colocation center IT services are designed for businesses with equipment located at colocation hosting facilities and in need of timely on-site service at the co-location site plus remote help from Microsoft and Cisco certified experts. Progent offers a selection of colo center consulting services including system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server clustering configurations.

Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost Active Directory objects, removal of legacy application configuration objects in production AD environment, and fixing of failed installations of Active Directory and AD-integrated applications. Progent is also proficient in working with ďexpert onlyĒ Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas including Active Directory naming standards, hierarchical structure, IT administration model, use and design of group policy objects, plus protection and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on capability and speed. Progent can assist companies to plan and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Management Consulting for Lync Server 2013
Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management staff and users. Progent offers expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also assist your organization to design and carry out a smooth upgrade to Skype for Business.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 provides major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core features initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Support.














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