For small office networks located in the state of North Dakota, Progent's Microsoft and Cisco qualified technicians can provide remote phone help and remote troubleshooting to solve your computer system issues fast and affordably. Progent has acquired top-notch expertise, software utilities, and support databases to troubleshoot and repair IT problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.

If your North Dakota organization is located beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your nearby network systems support options may be limited in skills, or not available during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent’s team of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide expert remote consulting to help companies of any size to integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid topologies that utilize physical IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting.

Online Seminars for Popular Desktop Apps
Progent offers live online instruction for popular client programs and environments such as Excel, Word, Access, Project, Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Webinar-based training offers all the benefits of conventional in-person sessions, including immediate interaction between clients and trainers, but avoids the expenses of travel and the challenge of attempting to synchronize the availability of multiple trainees.

Simple Engagement and Billing Structure
Progent has made it easy to be a client. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum job fee for services provided during regular business hours. All support time is fully documented and invoiced to the precise number of minutes utilized. By-the-minute invoicing avoids scenarios where clients pay major bucks for fast fixes. You are charged exclusively for the support you are provided.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help your business to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent can also provide remote and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information system.

World-class Cisco Support from Expert CCIE-certified Engineers
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have been awarded a certification reserved for the most capable specialists for architecting, configuring, installing, and debugging a wide array of Cisco networking and connectivity products. There are only 7,000 certified CCIEs worldwide, and achieving certification involves extensive proof of networking skills via written examinations and hands-on demonstrations to make sure that CCIE’s know how to apply theory to practical situations. CCIE’s have a foundational understanding of root networking technologies and protocols that allow for quickly developing multi-vendor solutions.

Microsoft SQL Server 2012 Expertise
Progent offers the support of Microsoft-certified SQL Server 2012 engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified security consultants to help your business to manage your Microsoft SQL Server 2012 environment and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or on-premises access to a certified CCIE engineer to assist you to plan, deploy, administer and troubleshoot converged communications networks supported by Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive experience helping companies of all sizes to create advanced collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager and Cisco CallManager planning and deployment, Voice over IP and video phones configuration, and wireless IP phone solutions. Progent can assist you with Cisco's entire library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Consulting and Support Services for System Center 2012 Operations Manager
Progent's Microsoft Gold-certified Microsoft SCOM 2012 consulting experts have over a decade of background designing, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager consulting services to help your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.

Microsoft Office Access Software Development
Progent's Microsoft Access consulting experts can provide economical remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide expert assistance for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online training for Access programming and database administration.

MS SQL Server Software Development
Progent's certified SQL Server developers can help with every phase of creating and maintaining SQL Server applications. Progent adheres to industry best practices within Microsoft's .NET architecture to create scalable, easy-to-manage custom applications and to finish application development projects on schedule and within your budget. Development support available from Progent for Microsoft SQL Server applications includes requirements analysis, database modeling, ETL development, data migration, T-SQL coding, software installation, capacity planning, tuning, backup and restoration, clustering and virtualization, replication, security and compliance, and business continuity.

Azure cloud Planning and Integration Consulting
Progent's Microsoft Azure integration consultants can assist you with any aspect of Microsoft Azure integration including requirements analysis, prerequisites evaluation, system architecture, pilot testing, deployment, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can safely connect to Azure services, and Progent's Microsoft Gold-certified consulting experts can assist you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based resources.

Get in Touch with a Progent Computer Support Expert
To see how to access a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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