For small business network systems located in the state of North Dakota, Progent's Microsoft and Cisco qualified technical experts can deliver phone assistance and troubleshooting to fix your network problems quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to identify and repair network problems while avoiding the expense and delays associated with onsite technical service dispatches.

If your North Dakota small business is situated beyond the larger metro areas such as Fargo, Bismark, or Grand Forks, your local computer network support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to deliver excellent network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer expert remote consulting services to help companies of all sizes to connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in hybrid topologies that utilize physical IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services such as Office 365 integration solutions with on-premises Exchange and Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded only to the top class of companies that work closely with Microsoft, have been tested for IT skills, and have confirmed client references. Gold Partners must maintain large staffs of IT professionals who have completed extensive proficiency testing. Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early exposure to new software for training and evaluation purposes.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to prove compliance with industry standards and regulatory mandates.

Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop solutions reduce the effort required for IT managers to deploy applications so that they are standardized throughout an entire user base, offer the power to manage access to business information, and enable quick deployment of additional or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, improves performance, strengthens data security, centralizes administration, and provides a nearly seamless user environment. Progent's Windows Server 2008 R2 consultants can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, configure test and production deployments, optimize your network architecture to accommodate virtual desktops efficiently, assess and resolve security issues, and train your network administrators to follow best practices to achieve a fast ROI from client virtualization.

ZENO Monitoring and Management for IP-based Assets
ZENO is Progentís network monitoring and management subscription service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the state of all vital IP-based assets that make up your network environment. When ZENO uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impair or take down IT system.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon Web Services (AWS) integration consultants offer cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud platform.

Wide and In-depth Experience with Office Networks
Progentís team of close to 100 networking experts means customers benefit from the leverage of more than a thousand years of cumulative experience and shared knowledge to repair the most vexing network issues. Progentís accredited information technology engineers have the experience to identify fixes fast and implement them cost effectively.

Live Online Seminars for Desktop Applications
Progent provides online education for an array of desktop programs and environments such as Office and Office 365 Excel, Word, Publisher, Visio, Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Webinar-based learning offers all the advantages of conventional classroom seminars, such as instant interaction between clients and teachers, but eliminates the costs of travel and the hassle of trying to accommodate the availability of multiple students.

Mac Support Services
Progent's consultants for Apple Mac OS X technology can provide Mac OS X users an assortment of technical services such as desktop support, assistance with Apple Mac applications, security and connectivity expertise, integration with Windows networks, and one-on-one education. For business systems based exclusively on Mac OS X or for environments utilizing a mix of Macintosh, Linux, and Microsoft based servers and desktops, Progent has the background and depth to handle the challenge of architecting, setting up and managing a network system that is reliable, secure, fast, and aligned with your business needs.

Progent's Integration and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for restoring services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and administer a disaster recovery solution based on VMware SRM.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade support specialists can help you to update your application servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit processing, design a cost-effective upgrade strategy that minimizes business disruptions, and provide timely online help to assist your organization to configure 64-bit operating systems and applications on your existing hardware. Progent's Microsoft Gold qualified processing engineers can assist you to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

Affordable Network Support Solutions
Many small organizations utilize poor metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate technical background can take many times longer to complete the identical task than a seasoned IT professional. For example, billing a third less per hour, but taking three times longer for the same job is not a bargain. Even worse, a badly architected or configured IT infrastructure that is undependable and hard to manage or upgrade can cost a small business many times over its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States indicate the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.

Office 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consultants can assist you with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget. For details about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Contact a Progent Computer Support Expert
To see how to access a Progent network support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

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