If your business information network is in North Dakota you can now get quick remote access to a UNIX or Cisco CCIE support specialist to assist with emergency issues affecting your IT network. Progent maintains one of the largest teams of UNIX and CCIE-certified consulting experts accessible remotely of any nationwide service organization in the United States. Rates are reasonable, charges are by the minute, engagement is quick, and service is world class.

In case your North Dakota business is based far from major metropolitan neighborhoods including Fargo, Bismark, or Grand Forks, access to UNIX or Cisco CCIE experts may be problematic when you have a network crash. This could mean a loss of productivity for your company, upset clients, unproductive workers, and distracted management. By calling Progent's online services, you have access to a qualified consultant ready to offer assistance whenever you require it to keep your information system running.

Since Progent bills for telephone-based service per minute, your business pays just for services delivered. Progent requires no initialization surcharge. Some online support firms have significant minimum fees or bill for each quarter hour or more. Progent's fine granularity and straightforward pricing mechanism avoid big bills for quick solutions.

If your North Dakota company needs online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of online support professionals has a wide range of world-class computer skills. This allows Progent's online technical support experts to deal successfully with the most challenging technical problems more quickly than is possible with ordinary third-party support firms or with the internal support staff commonly found in small or mid-size companies. Progent has refined the technology and skills to fix technical issues economically in many different computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE support experts have been awarded professional certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.

In order to assist companies who run networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group makes available the expertise of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online contact with professionals who hold the industry's top security credentials such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, when called for, to experts with sufficient background to resolve particularly tough jobs. This speeds up remediation of serious network problems, avoids system downtime, and minimizes maintenance bills.

For organizations throughout North Dakota, Progent allows virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical assistance to troubleshoot computer issues that are damaging your business and are outside the comfort zone of your on-hand network service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-certified support professionals can interface with your network with state-of-the-art remote support utilities that allow them to deliver rapid and economical evaluation and resolution of serious network issues.

Services Progent's Phone-based Support Specialists Can Offer Your North Dakota Company
Progent's service specialists can provide expert help for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can assist North Dakota small businesses to maintain an extensive set of information products and technologies that include system infrastructure, messaging solutions, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for processor consolidation and streamlined administration, and moving from outdated systems to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support professionals offer remote troubleshooting for computers powered by major versions of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who earn this prestigious credential by completing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs work for large enterprises or national Internet service providers, and so their expertise is not readily available to small and midsize businesses.

Progent is one of the few IT technology service organizations that makes sure that CCIEs are accessible to assist small and medium sized companies. Also, Progent can provide fast contact with a CCIE via telephone so your company can get immediate assistance for critical system issues that are disrupting your productivity but are beyond the experience of your ordinary network support group. Progent's CCIE support experts can access your environment by utilizing sophisticated remote troubleshooting tools in order to perform rapid and affordable diagnosis and repair of critical network anomalies. To learn more information concerning Progent's services for Cisco infrastructure, see Cisco Technology Consulting Support.

Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-qualified online support experts can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 application development, Microsoft Lync integration and Office Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Engineers
Progent provides you the services of certified CISM, CISSP and ISSAP security professionals who can deliver a range of system protection solutions to improve the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or assist you to recuperate promptly from an attack. Security services offered by Progent include: comprehensive security evaluation using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and offering 24x7 automated monitoring. For more information concerning Progent's security support for small and medium-size companies, refer to Progent's Professional Services for System Security.

Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering help services and education in imaging, audio, and video. Progent's support professionals can provide help in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply professional consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft business applications including CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To learn more on Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Help Desk Service and Outsourcing Alternatives
Progent provides several programs for Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can act as a primary Call Center for your business, serve as an escalation resource for the most challenging technical issues, or be ready in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Call Center or improving your current one, evaluating or customizing Call Center software products to meet the special requirements of your business, or providing supplemental staff to work remotely with your in-house Call Center resources to handle demanding events such as system upgrades.

Progent is a Microsoft Partner and has a large roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your clients instant contact with a dependable technical support resource with extensive background delivering phone help and online repair service for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive recognition as a significant driver of business performance, and Progent's mission is to fix and not merely report problems. To read additional information about Progent's Call Center support, go to Progent's Help Desk Call Center Services.

Progent's Remote Support Tools
Progent has developed an arsenal of optimized tools, refined during many years of field experience, dedicated to allowing the highest quality of efficiency for delivering online engineering help and repair for small and midsize company IT systems. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access permits the engineers of Progent's online support team to connect to your network remotely without violating corporate security.

Progent's advanced customer support reporting software includes thorough histories for all support provided to Progent's customers. Every active Progent staff consultant has the benefit of the history of support rendered to every client by any staff member. This archive of problems and fixes is structured as an easily retrievable internal database that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive technical support databases and to vendors' in-house support staff that allow Progent's online consulting experts to find the best resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To see how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for urgent online engineering help in North Dakota, call 1-800-993-9400 or visit Urgent Online Network Support.

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