For small office computer networks located within the state of North Dakota, Progent's Microsoft and Cisco qualified technical team members can deliver online support and remote troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and repair network problems without the cost and time delays associated with on-site service calls.

If your North Dakota small business is located beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your local network support options may be limited in technical capability, or not available during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s group of seasoned network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not just the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.

Planning Consulting Support for SharePoint 2013
Progent has been providing SharePoint support since the initial product was published more than a decade ago, and Progent has the scope of technical know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in specific tasks associated with your SharePoint 2013 migration.

Some Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the popular online Cisco router support services offered by Progent include configuring domain name, DHCP, routing maps, T1, security logon banner and user accounts; setting up HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, and line settings; installing current IOS image; validating router failover; troubleshooting VPN problems; making a network diagram and documenting configuration; plus policy and disaster recovery planning.

Part-time CIO Support Services
Progent can provide organizations with an IT management professional who can serve as a temporary or part-time CIO. This veteran technology officer can offer strategic direction to help your company to integrate sensible technology to improve business processes so they align more closely with your business goals. Your company can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer. Important services Progent's temporary CIO can carry out include strategic planning, establishing IT budgets, creating and tracking models for TCO, reengineering business processes, negotiating contracts with vendors, defining security standards, cash flow management, streamlining network administration, desktop support solutions, patch tracking, and disaster recovery planning.

Advanced Project Management Experts
For enterprise customers looking for advanced project management assistance, Progent offers the services of veteran information technology professionals with decades of experience in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help organizations to adhere to leading practices to ensure that development or deployment projects are completed on schedule and on budget.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist you to configure Progent's Email Guard Security Gateway to use your content security policies for monitoring the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry privacy standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably based on leading practices.

Progent's Online Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can help companies of any size to incorporate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that provides fast ROI and enables improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server. Progent can also help you fix compatibility issues with different versions of Office desktop and can provide customized online Office and Office 365 instruction to individuals and groups.

Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to advantages the value of Exchange Server 2010 for your business and can help your IT staff to design and execute an affordable upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2000 that will offer fast return on investment by increasing your productivity, cutting the expense of equipment and support, streamlining administration, and integrating your key communications technologies.

Progent's Consulting and Development Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services such as system design, deployment, management, remediation, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. If you are already running Microsoft SQL Server 2014, Progent can help your company to carry out an efficient migration to Microsoft SQL Server 2016.

Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer broad expertise in the integration and support of wireless networking technology and can help your IT team to design, configure, manage and repair wireless solutions that are compliant, resilient, expandable, easy to administer and use, ready to support your vital applications, and transparently incorporated into hybrid cloud environments. Online and onsite Consulting services available from Progent cover a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network planning and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

After-hours Remote Support
Progent's affordable after-hours online support program offers clients 24x7 availability of remote support from Progent's Technical Response Center. Services available outside regular work hours include resolving issues with Windows servers, Windows desktop support, assistance with MS Office applications, network and system backup and restore, and basic routing and switching help for Cisco networking products.

Mac Consulting Services
Progent's support professionals for Apple Mac technology can provide Mac OS X users a variety of services such as desktop support, assistance with Apple Macintosh applications, security and accessibility consulting, integration with Microsoft-based networks, and one-on-one education. For business networks based solely on Mac OS X or for networks utilizing a combination of Mac, Linux, and Microsoft based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, setting up and managing a network infrastructure that is stable, secure, efficient, and supportive of your business objectives.

Talk to a Progent Network Consultant
To find out how you can access a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or go to Remote Network Support.

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