For business networks located in the state of North Dakota, Progent's Microsoft and Cisco certified technical experts can provide phone support and remote troubleshooting to solve your network systems troubles fast and affordably. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to identify and resolve network problems without the high cost and time delays associated with onsite service dispatches.

If your North Dakota small business is situated beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your local computer support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but an expert with proven methods for applying those skills to deliver affordable network solutions.

Online Training for Popular Desktop Apps
Progent provides online classes for popular client applications. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA programming, Publisher co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online learning provides the advantages of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of multiple workers.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness to stop or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup environment that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consultants offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

Full Array of Security Services
Progent's , CISSP, CISM, and ISSAP certified security experts can assist your company to perform comprehensive security evaluations, recover quickly from intrusions, set up firewalls, set up safe techniques for remote and mobile access, deploy spam filtering and email encryption, and craft a corporate-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small organization's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management options are based upon mature virtualization technologies that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Cisco Unified Communications Manager and Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE networking support, designing Cisco UCS server clustering systems for survivability, and integration with Exchange and Skype for Business.

Design and Configuration Consulting for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Meraki wireless access point experts provide remote and onsite support services to help organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and support Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless ecosystem that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device. (See Cisco Meraki switches consulting and troubleshooting services.)

Immediate Support for Urgent Issues
With Progentís urgent remote network troubleshooting services, you can get immediate help for problems that are causing network disruption. Remote help eliminates the long delay and higher cost required for in-person technical service. For day-to-day IT management tasks, Progentís off-site support consultants can complete the majority of jobs within minutes of a request, rather than requiring you to wait for hours for on-site help to show up.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates including HIPAA and Sarbanes-Oxley. Find out more about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size businesses.

Cost-effective Support Solutions
Many small organizations utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take several times longer to complete the identical job than an experienced IT expert. As an example, charging a third less per hour, but taking three times longer for the same task is hardly a bargain. Still worse, a badly designed or implemented IT environment that is unstable and difficult to manage or expand can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.

Desktop and Mobile Device Unified Administration Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager design and deployment and Intune expertise to consolidate and streamline the administration of your PCs and web-facing mobile devices. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older device and application management solution or help you to modify your current SCCM 2016 environment to support your changing IT needs.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 experts can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan. If your organization is considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture.

Talk to a Progent Network Consultant
To learn how you can contact a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or go to Online Network Support.

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