For small office networks located in the state of North Dakota, Progent's Microsoft certified technical experts can provide phone support and troubleshooting to repair your computer network issues fast and cost effectively. Progent has acquired world-class expertise, advanced software utilities, and support databases to troubleshoot and resolve computer network problems without the expense and delays associated with in-person service calls.

If your North Dakota organization is located outside of the larger metropolitan areas such as Fargo, Bismark, or Grand Forks, your nearby network support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical issues persisting for too long. Progent’s team of network engineers average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.

Assistance with Selecting an Internet Service Provider and an Internet Service Plan
Progent can provide the affordable services of remote Internet connectivity consultants to help your company to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of network consulting services to assist companies of any size to install, administer, and support networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help create testing environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects following leading practices. Progent's consultants also offer Windows 10 planning and migration support.

Planning Help for SharePoint Server 2013
Progent has been providing SharePoint support since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in specific jobs associated with your SharePoint 2013 migration.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an older version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM ecosystem so you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to plan and carry out a smooth migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of stronger assurance capabilities, more affordable VMM storage options, and other improvements.

Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, originally branded CallManager, is the heart of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and video phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration consultants can help organizations of any size to design, deploy, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable online or onsite support to assist you to migrate efficiently to a productive communications environment that offers fast return on investment. Progent's Gold-certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Microsoft Dynamics GP (Great Plains) Consultants
Progent can provide a Microsoft Dynamics GP (Great Plains) technical expert to help you to support and enhance your Great Plains-powered management information solution. Progent can also assist you to plan and deploy an efficient Microsoft Dynamics GP upgrade from a legacy system so that you retain your historical data, increase your security, extend your financial reporting and analytics, leverage Microsoft Office compatibility, and eliminate network disruption by planning and following an intelligent migration strategy.

Linux Support and Windows/Linux Integration
If your company IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into an efficient network that allows all your operating systems to coexist peacefully for simpler management, transparent data exchange, high availability, high throughput, and integrated security. If you are creating Linux based-software on a network that incorporates Microsoft Windows-based servers, desktops, and application software, Progent offers full-service network outsourcing that allows you to concentrate on your area of expertise.

Microsoft Exchange Server 2013 Migration Services
Progent offers expert Microsoft Exchange Server 2013 migration support services including risk/benefit analysis, outsourced or co-sourced project management services, site prep, cost estimates of all new software licenses and equipment needed, preparing your Active Directory forest and its domains for optimal operation with your Exchange 2013 solution, configuring Database Availability Groups that deliver HA and resilience to your Exchange mailboxes, pilot testing at a client's location or at Progent's test lab, managing temporary coexistence of Microsoft Exchange Server 2013 and previous versions of Exchange, installation of the new system, deactivating the old servers, and training for client's IT group and users.

Contact a Progent Computer Consultant
To learn how you can access a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Online Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.