For small company network systems located in the state of North Dakota, Progent's Microsoft qualified technicians can deliver remote phone assistance and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to identify and resolve network problems while avoiding the high cost and time delays associated with onsite technical service calls.

If your North Dakota organization is situated outside of the larger metro areas such as Fargo, Bismark, or Grand Forks, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís group of expert network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide expert online support services to assist businesses of any size to connect their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid topologies that combine local resources along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

Android Phone Integration
Progent's Android phone and tablet integration consulting have extensive background delivering remote and on-premises support for organizations of any size who want to incorporate Android phones into their information systems so that users can be productive while on the go. Progent offers the range of skills to resolve network issues that involve multiple manufacturers and that represent a mix of legacy and up-to-date information technology. Progent provides cost-effective remote consulting to assist you with any aspect of designing, deploying, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets efficiently.

SQL Server 2012 Consulting
Progent offers the expertise of certified SQL Server 2012 engineers as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist you to maintain your SQL Server 2012 environment and define an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification given only to the highest tier of organizations that work closely with Microsoft, have demonstrated advanced technical skills, and have confirmed customer references. Microsoft Gold Certified Partners must maintain large staffs of IT experts who have undergone comprehensive proficiency testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early access to new software for training and evaluation purposes.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting consultants can provide remote and onsite expertise to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive BI environment. Progent's BI experts can help your company to support your current reporting system, assist you to migrate reports and databases from a legacy reporting product to a modern one, and deliver custom online mentoring to meet your individual needs. Progentís business reporting and analytics professionals can provide experience in the leading BI reporting and visualization tools including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Juniper Networks Consulting Services
Progent's Juniper Networks-authorized network consultants can assist your company to design and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants offer support for Juniper's flagship network control software to help your business to streamline the administration and strengthen the protection of your Juniper and NetScreen VPN devices, routers, and high-performance switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that include a combination of Juniper's software platforms.

Citrix Desktop Virtualization Consulting
Desktop virtualization platforms from Citrix permit quick provisioning of new desktops, rapid deployment of new applications and updates, simplified desktop image management, quick restoration after desktop hardware breakdown or loss, lower initial investment in and extended usable life for client computers, consistent high performance, centralized control and enforcement of security standards, and the ability to keep sensitive business data from being taken from its authorized location. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp experts can assist your IT staff to evaluate, pilot, deploy, administer, and support Citrix virtual desktop and application technology and can assist you with additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of online services to assist your organization to plan, develop, pilot test, install, manage, and debug applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS and Android mobile devices, and fix compatibility issues between various releases of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.

MS Project Server Integration
Progent's Microsoft Project Server and Project Online experts offer advanced remote and on-premises support services for Project Server as well as for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting services offered by Progent include Project Professional and Project Web App integration, SharePoint 2013 design and configuration, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your environment to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate securely and productively. Progent's network security engineers can help you to define and police security workflows that protect important business information without disrupting the efficient exchange of authorized information.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Learn more about the entire ProSight line of low-cost managed services for small and mid-size businesses.

Security Inventory Evaluation for Small Businesses
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an impartial security assessment from a qualified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your network from beyond your firewalled perimeter to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure computer within your firewall to assess the risk to internal assaults. The two security inventory packages are set up and executed from a secured external location.

Planning and Support Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for critical applications by providing centralized, cross-platform monitoring of IT resources deployed throughout local datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite expertise to help organizations of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to move to Operations Manager 2016 from older versions or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure based in public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.

Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of remote network support services offered anywhere for both emergency and non-critical issues. For emergency problems that affect multiple users, crucial personnel, or a mission-critical program, the TRC can engage in less than an hour. For non-critical problems, the TRC is committed to respond in two hours or less. Under any circumstance, your trouble ticket will be generated promptly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you regarding every resolved issue to make sure you are satisfied with the results and willing to close the ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

Microsoft Data Protection Manager Support
System Center 2016 Data Protection Manager offers small to mid-size businesses automatic backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft certified DPM 2016 consulting experts can help you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to help you complete your SCDPM 2016 initiative on time and on budget.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Get in Touch with a Progent Network Consultant
To learn how to contact a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.

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