For small office networks located in the state of North Dakota, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to repair your computer network troubles quickly and affordably. Progent has acquired enterprise-level skills, sophisticated utilities, and support databases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with onsite technical service visits.

If your North Dakota company is situated beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to deliver excellent network solutions.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert online support for Windows and Cisco-based environments Nationwide. Progent's certified engineers have the experience to help you to troubleshoot and resolve tough network problems rapidly and cost effectively. The breadth of information technology expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult problems to the right subject matter experts as required. Whether you need occasional phone support and remote troubleshooting or continuing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the cost and administrative hassle of running a large in-house IT organization.

Microsoft Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants offer comprehensive online and onsite support for Microsoft Project Server and for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to support local, branch office, at-home, and mobile users so they can utilize Project Server to work together safely and productively. Progent's security consultants can assist you to adopt and enforce security policies that protect sensitive business information without interfering with the efficient exchange of authorized information.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

Help with Choosing an Internet Service Provider and an Internet Connection Plan
Progent offers access to the cost-effective services of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution aligns with your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Broad and In-depth Experience with Business Networks
Progentís team of close to 100 network consultants means clients benefit from the leverage of over 1,000 years of cumulative background and collective knowledge to resolve the most difficult network problems. Progentís accredited information technology consultants have the know-how to identify fixes fast and deliver them cost effectively.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer expert remote consulting to assist companies of all sizes to integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that seamlessly combine physical IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration services such as Office 365 integration with on-premises Exchange deployments and Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions reduce the work required for network administrators to deploy applications so that they are standardized across an entire user base, provide the ability to control rights to critical information, and enable fast deployment of new or upgraded workstations. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies desktop access, enhances responsiveness, strengthens data security, centralizes administration, and offers a nearly transparent client environment. Progent's Windows Server 2008 R2 engineers can help your company to evaluate the strategic benefits of Microsoft's virtual desktop technologies, configure pilot and production deployments, optimize your system architecture to support virtualized desktops efficiently, assess and resolve security issues, and educate your IT managers to follow best practices to achieve maximum payback from desktop virtualization.

ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, functions as the heart of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget. For details about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.

Expert IT Support for Systems at Colocation Data Centers
There are hundreds of world-class data center colocation sites in the San Francisco Bay Area and larger cities across the U.S., and Progent's colocation center consulting team can improve your systemís fault tolerance and performance by helping you choose a remote data center site that addresses the particular needs of your organization including geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís data center IT services are intended for businesses with equipment housed at colocation hosting facilities and in need of timely on-site service at the colo site as well as remote help from Microsoft and Cisco qualified experts. Progent offers a selection of collocation center support services such as system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of non-stop systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server cluster systems.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of network maintenance packages built on Microsoft System Center 2016 Operations Manager services. Progent's automated, 24x7 network monitoring makes your computer network management proactive instead of crisis-based. By anticipating emerging issues before they result in network disruptions, Progent's automated server monitoring can keep your network free of stressful and expensive service outages.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective online or on-premises expertise to assist you to migrate smoothly to an advanced unified communications network that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.

Linux Support Services and Linux/Windows Integration
If your business IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that allows all your platforms to coexist peacefully for easy administration, transparent dataflow, fault tolerance, high performance, and integrated security. If you are creating Linux based-software on a network that includes Microsoft-powered servers, desktops, and application software, Progent can provide comprehensive support outsourcing that allows you to concentrate on your area of expertise.

Talk to a Progent Computer Support Expert
To learn how to contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Computer Support.

© 2002- 2018 Progent Corporation. All rights reserved.