For small office network systems located throughout the state of North Dakota, Progent's Microsoft and Cisco certified technicians can deliver phone assistance and troubleshooting to repair your network systems problems quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support databases to troubleshoot and resolve network problems while avoiding the cost and time delays associated with in-person service dispatches.

If your North Dakota business is located outside of the larger urban areas such as Fargo, Bismark, or Grand Forks, your nearby computer support choices may be limited in skills, or not available during an emergency. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.

Wide and In-depth Experience with Business Networks
Progentís group of more than 100 networking consultants means clients can take advantage of the leverage of over a thousand years of combined experience and shared information to resolve the most troublesome system problems. Progentís accredited network consultants possess the experience to identify fixes fast and deliver them affordably.

Oracle DBA Services and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle database administration services or an Oracle application programmer. Progent can assist you to create efficient solutions for critical Oracle DBA tasks such as performance tuning, backup and restore strategies, and information protection, or mentor your in-house staff to follow industry leading practices for streamlining major management procedures. Progent can also offer the support of a PL/SQL programmer to help you to build, tune, troubleshoot, or migrate Oracle programs that can vary from business reports to data-driven web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Microsoft Dynamics NAV Consulting
The latest version of MS Dynamics NAV ERP includes several innovations including specialized Role Centers, improved BI and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts offer programming, integration and troubleshooting services to enable you to get the most from Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to other services and applications. In addition, Progent can help you to create and utilize data warehouses so you can improve your understanding of your business, acquire additional clients, expand your sales campaigns, and form productive alliances.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a variety of IT outsourcing and co-sourcing services to assist companies of all sizes to support, manage, and repair networks that incorporate desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC520 consulting services to help you to manage your legacy UC500 VoIP gateway or design and carry out a smooth migration to a modern VoIP solution.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix desktop virtualization consultants can assist your business to plan, implement, manage, and support a virtualized Windows application delivery system by providing XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery. Progent's Citrix technology experts can also assist you manage and support other virtualization platforms from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

World-class Cisco Support from Expert CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE consultants. CCIEs are recognized networking experts who earn this top-level classification only through thorough examination by Cisco. CCIEs can resolve the most complex issues surrounding network architecture, deployment, troubleshooting, and maintenance. Progentís CCIE consultants cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and devising fixes or obtaining patches to resolve problems. Progent offers fast access to a CCIE by telephone so you are able to receive instant assistance for tough network problems that are affecting worker productivity but are beyond the scope of your local IT service providers.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Read about the entire ProSight family of low-cost managed services for small and medium-size organizations.

Migration Consulting for Microsoft Skype for Business Server
Progent's Skype for Business consultants can provide online and on-premises expertise for companies of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with government and industry standards.

Complete Reporting of Services Delivered
Progent produces full and detailed reports of all support activity to make sure clients donít ever feel ďcaptiveĒ to their IT service company. Progent sends email accounts of support activity shortly after finishing each service interaction, and also sends a printed copy along with monthly invoices. Complete IT support documentation makes it easier for customers to move to a new service organization or take on more service responsibilities internally. Good service reporting also provides IT managers the information needed to determine the value of maintenance services and develop better informed network budgets.

Deployment Support for Microsoft Lync Server 2013
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 consultants can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business consultants can also help your organization to design and carry out an efficient upgrade to Skype for Business.

Talk to a Progent Computer Consultant
To see how you can access a Progent computer support expert for online or onsite support in , call 1-800-993-9400 or go to Online Network Support.














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