Microsoft Communications Server 2007 Release 2 Support Services Microsoft announced the most recent version of Office Communications Server, Microsoft's solution for unifying presence awareness, IM infrastructure, video conferencing, and Voice over IP. The next version of Microsoft Office Communications Server 2007 features improvements that offer IT organizations more control for managing their communications system efficiently while providing an extensible platform for communications-enabled work processes.

To reduce expenses, improve productivity, and support collaboration, the latest version of Office Communications Server 2007 permits dial-in audioconferencing to replace expensive outside services with an in-house audioconferencing bridge that can be managed along with the current communications environment. Office Communications Server 2007 Release 2 also now features desktop sharing, which allows users to share their desktop transparently and initiate calls and cooperate with colleagues external to the organization on PC, Apple Mac, or Linux-powered computers via a Web-based interface. The latest edition of Microsoft Communications Server also enables geographically dispersed groups to collaborate by participating in theme-based dialogues that persist over time. This tool supplies participants with an index of all active discussion rooms and themes, periodically backs up discussions in an XML file format that addresses auditing regulations, provides tools to search the entire history of chat on a given topic, and provides triggers and alarms to inform people about recent updates.

the new edition of Office Communications Server also includes improved support for voice communications and mobile workers. The innovative attendant console permits support personnel or team administrators to control calls and conferences on behalf of associates, establish workflows to direct calls, and manage larger volumes of incoming calls via a software-based interface. A new Session Initiation Protocol trunking feature enables companies to cut expenses by establishing up a direct Voice over IP connection between an Internet phone service provider and Office Communications Server 2007 without requiring on-premises VoIP gateways. Also, Microsoft Office Communicator Mobile support now includes more device platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist Your Business to Benefit from Microsoft Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server 2007 manages all required services on one physical Front End Server. The minimal investment in computer hardware and ease of management make this version is ideal for small and medium-sized companies and for remote offices. Microsoft Communications Server relies on Windows Server and taps into core Windows technologies like as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can incorporate real-time teamwork features and presence awareness to ubiquitous MS Office programs such as Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information from your server can also be incorporated into productivity applications. Microsoft Office Communications Server also serves as the presence mechanism for collaborative web sites and portals, delivering presence awareness and Instant Messaging access from within SharePoint sites.

Office Communications Server 2007 Release 2 Integration

Progent's Microsoft-certified engineers offer professional consulting services for all these areas and can help you in designing and implementing a deployment of Office Communications Server in order to maximize the business value of this communications solution. Progent can also assist you to migrate from Live Communications Server to the current version of Office Communications Server.

Progent's IT professionals can assist your company to deploy Microsoft Communications Server 2007 and integrate a range of Microsoft platforms to take advantage of the presence awareness, IM, and Voice over IP features available with Office Communications Server 2007:

Microsoft Windows Server 2008 Integration
Progent offers a range of Microsoft Windows Server 2008 consulting and maintenance services that can help small organizations to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can assist you to understand the ways Windows Server 2008 could improve the productivity of your IT system in order to cost-justify a migration. Progent can help you test Windows Server 2008 in order to assess its reliability, responsiveness, and operability running realistic applications. Progent can provide consulting for creating a rollout strategy, evaluate and improve your current network infrastructure, develop backup and recovery procedures, evaluate security architecture and policies, assist in setting up physical and virtual servers, develop fault-tolerant solutions including server clustering, educate your internal network management team, and deploy automated server monitoring processes to track system security and performance.

Microsoft Exchange Server 2007 Design, Setup, Troubleshooting, and Hosting Services
Progent's Microsoft certified support team can show you how to design and implement a smooth Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server. Progent's Microsoft Exchange Hosting and Management Services provide a world-class data center with redundant power and environmental control systems, round-the-clock site security and operations center, and failover connections to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for fault tolerance, easy expandability, and fast restoration. Progent's services feature integration with your network, access to handheld communication devices, continual tracking of efficiency and security, spam protection, security update and service pack control, Helpdesk support, per-day backup, and comprehensive email administration services.

SharePoint Server Integration Services
Progent can provide assistance for planning, configuring, and maintaining successful SharePoint Server installations that will significantly enhance important aspects of your organization's information environment including teamwork, web portal, company-wide search, forms-driven business operations, delivery of business information, and content control. Progent's Microsoft-qualified engineers can help your company to assess the business benefit for deploying Office SharePoint, deliver setup and installation support, help you to configure Microsoft SQL Server 2008 as a back-office database engine, optimize your network architecture, set up your off-the-shelf and custom application software to work with Office SharePoint Server 2007, create a comprehensive security plan that incorporates web portal technology, and deliver online and on-site troubleshooting and Help Desk services.

Microsoft SQL Server Integration and Maintenance
Progent's SQL Server experts can help you installs SQL Server 2008 efficiently, and that your SQL-powered DBM solution is incorporated seamlessly with your applications. Progent can provide continuous network tracking to ensure your corporate network is healthy, and Progent's online Help Desk is available to offer quick solutions for SQL database issues. Progent's certified network protection consultants can evaluate your business-wide security processes and mechanisms and suggest improvements for better regulatory compliance. Progent's developers can assist your company to create or customize line-of-business applications or eCommerce sites rely on databases controlled by SQL Server.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant field experience to configure efficiently across an enterprise. Progentís Microsoft qualified Active Directory experts are experienced in planning, deploying, and supporting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in production AD systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated programs.

Desktop Support Services
Progent's Microsoft-certified desktop support experts offer a wide array of cost-effective support services to help you company to install, configure, repair, and administer desktop PCs and notebooks based on Windows. Progent can provide on-premises or online technical support for individual PCs and moble devices or work with you to plan and carry out a company-wide rollout of the most current release of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate productively with all Microsoft applications, products from popular vendors, SQL databases, and key solutions network-wide. Progent can also supply engineers and technicians to assist you to plan for and complete a site move or consolidation organized to produce minimal interruption to your business.

Wireless Solutions Expertise
Progentís consultants provide expertise in a variety of technologies relevant to mobile connectivity including system infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your organization work and money by using their wireless experience to show you how to choose and integrate mobile networking technologies that make sense for your company. Progent can also optimize your IT architecture so that mobile data devices perform more reliably.

Urgent Online Technical Support
Progentís Technical Response Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-certified service engineers offer telephone help and remote direct computer connection to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to qualified experts as needed.

For additional details about Progent's consulting and support services for Microsoft Communications Server, phone 1-800-993-9400 or see Contact Progent.

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