Office Communications Server 2007 Consulting and Support Microsoft announced the newest edition of Office Communications Server 2007, Microsoft's platform for streamlining presence awareness, IM infrastructure, remote conferencing, and IP-based calling. The latest edition of Microsoft Communications Server 2007 features improvements that offer IT organizations additional flexibility for maintaining their communications infrastructure effectively while representing an expandable architecture for collaborative work processes.

To lower expenses, improve efficiency, and support collaboration, the new edition of Microsoft Communications Server 2007 allows phone conferencing to eliminate expensive outside services with an on-premises audioconferencing bridge that is maintained as part of a company's existing communications environment. Office Communications Server also now features desktop sharing, which allows users to share their desktop seamlessly and launch audio communications and cooperate with colleagues outside the organization on PC, Apple Mac, or Linux platforms via a web interface. The new release of Microsoft Communications Server also enables geographically scattered teams to work together by taking part in theme-based dialogues that extend indefinitely. This application provides participants with a list of all active chat rooms and themes, periodically backs up chats in a format that addresses compliance regulations, provides utilities to look through the complete history of chat on a specific theme, and offers triggers and alarms to inform people of recent posts.

The new version of Microsoft Office Communications Server 2007 also includes improved support for voice communications and mobility. The innovative attendant console allows support personnel or team administrators to control phone calls and conferences on behalf of associates, establish workflows to direct calls, and manage higher volumes of incoming communications through an intuitive software console. A new Session Initiation Protocol trunking feature allows businesses to cut costs by setting up a straight-through VoIP interface between an IP telephony service provider and Office Communications Server 2007 without requiring in-house VoIP gateways. Also, Office Communicator Mobile support has been extended to more platforms such as the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Benefit from Microsoft Office Communications Server 2007 Release 2
A Standard Edition Microsoft Communications Server manages all required services on a single Front End Server. The small expense in computer hardware and ease of administration make this configuration is ideal for small and medium-sized businesses and for branch offices. Microsoft Communications Server is based on Windows Server and taps into core Windows Server platforms such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add real-time collaboration features and presence to popular Office programs like as Outlook, Excel, and Word. Presence awareness from your server can also be added to productivity software. Microsoft Office Communications Server also acts as the presence engine for collaborative web sites and portals, providing presence awareness and IM support from within Windows SharePoint Services sites.

Microsoft Communications Server Consulting

Progent's Microsoft-certified engineers can provide professional technical services for all these areas and can assist your company in designing and implementing a deployment of Microsoft Communications Server 2007 so as to maximize the productivity value of this communications platform. Progent can in addition assist you to migrate from Live Communications Server to the Release 2 version of Microsoft Communications Server.

Progent's consulting experts can assist you to install Microsoft Communications Server 2007 and configure a wide of Microsoft technologies to benefit from the presence awareness, IM, and Voice over IP capabilities enabled by Office Communications Server 2007:

Windows Server 2008 Integration
Progent offers a variety of Windows Server 2008 planning and maintenance support that can help small businesses to get the most from Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your information network so that you can cost-justify an upgrade. Progent can show you how to test Microsoft Windows Server 2008 so that you can assess its reliability, performance, and operability handling your workloads. Progent can assist with developing a rollout plan, assess and enhance your current network environment, develop archiving and restoration procedures, evaluate security mechanisms and policies, assist in integrating physical and virtualized servers, design fault-tolerant strategies such as server clustering, educate your in-house IT management staff, and deploy proactive round-the-clock monitoring processes to ensure system security and efficiency.

Exchange Server 2007 Planning, Installation, Troubleshooting, and Hosting Services
Progent's Microsoft certified consultants can help you design and deploy an efficient Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server. Progent's Microsoft Exchange Hosting Support Services offer an enterprise-class data center that features redundant electrical and cooling systems, round-the-clock site security and IT support center, and fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for fault tolerance, easy expandability, and rapid restoration. Services feature complete incorporation with your network, access to mobile computing devices, continual tracking of performance and network security, spam and virus protection, patch and service pack control, Help Desk Call Center support, per-day backup, and comprehensive email administration support.

Office SharePoint Server Help
Progent can offer expertise for planning, deploying, and maintaining productive Microsoft Office SharePoint Server solutions that can dramatically enhance key aspects of your company's IT network including teamwork, web portal, corporate-wide search, forms-driven business processes, delivery of actionable information, and document management. Progent's Microsoft-certified engineers can help your company to evaluate the business case for implementing Office SharePoint, deliver configuration and installation expertise, help you to set up Microsoft SQL Server as a back-office database engine, optimize your network infrastructure, integrate your standard and specialized business software to operate with Microsoft Office SharePoint Server 2007, create a company-wide security strategy that incorporates portal technology, and deliver remote and in-person repair and Help Desk support.

SQL Server Consulting Services
Progent's SQL Server consultants can help your organization configures SQL 2008 properly, and that your SQL-based data management system is incorporated effectively with your business applications. Progent offers continuous server tracking to ensure your corporate network is healthy, and Progent's remote Technical Response Center is available to provide fast resolutions for SQL problems. Progent's certified network protection consultants can assess your business-wide security processes and mechanisms and recommend improvements for more complete regulatory compliance. Progent's application developers can assist your company to develop or personalize business applications or eCommerce sites rely on databases controlled by Microsoft SQL Server.

Active Directory Support Services
Microsoft Windows Active Directory requires extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft qualified Active Directory experts are experts in planning, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in online Active Directory environments, and fixing failed installations of Active Directory and Active Directory-associated programs.

Desktop Support Services
Progent's certified desktop support experts offer a wide array of cost-effective services to assist your business to install, configure, repair, and administer desktop PCs and laptops powered by Windows. Progent can provide on-premises or remote assistance for individual desktop computers and moble devices or work with you to plan and implement a large-scale migration to the latest release of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your client PCs so they integrate efficiently with all Microsoft applications, software from popular vendors, database servers, and line-of-business services throughout your network. Progent can also supply engineers and technicians to assist you to plan for and implement a site move or merger designed to produce minimal interruption to your business.

Wireless Technologies Integration
Progentís consultants provide experience in multiple disciplines related to mobile connectivity including network topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your organization work and money by using their wireless experience to show you how to select and integrate wireless access solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile appliances work better.

Emergency Online Technical Support
Progentís Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-certified service engineers provide phone help and remote secure computer connection to isolate and repair network problems quickly and affordably. The breadth of IT experience available from Progent's team of nationwide support engineers makes it possible to escalate even the toughest network issues to qualified experts as needed.

For additional information about Progent's support for Office Communications Server, phone 1-800-993-9400 or see Contact Progent.
















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