Microsoft Office Communications Server 2007 Support Services Microsoft debuted the Release 2 edition of Office Communications Server 2007, Microsoft's platform for streamlining presence awareness, instant messaging, remote conferencing, and software-based VoIP. The most recent version of Office Communications Server 2007 includes enhancements that offer IT managers additional control for maintaining their communications system effectively while representing an expandable platform for communications-enabled business activity.

To reduce expenses, improve productivity, and promote collaboration, the new edition of Office Communications Server permits dial-in conferencing to eliminate costly outside services with an on-premises audioconferencing software bridge that is managed as part of a company's current communications infrastructure. Office Communications Server also now features desktop sharing, which allows users to share their desktop seamlessly and launch calls and team up with others external to the company on PC, Macintosh, or Linux-powered platforms through a Web-based interface. The latest release of Microsoft Communications Server also allows geographically scattered teams to work together by participating in theme-based dialogues that persist indefinitely. This application provides participants with a list of all active chat sessions and topics, periodically backs up chats in an XML format that meets compliance regulations, provides utilities to look through the complete record of chat on a specific theme, and offers triggers and alerts to notify someone of recent posts.

the new edition of Office Communications Server 2007 also incorporates improved support for voice and mobile workers. The new attendant window permits receptionists or team secretaries to control phone calls and conferences on behalf of associates, set up processes to route calls, and handle larger volumes of incoming communications via an intuitive software interface. A new SIP trunking feature enables businesses to cut costs by setting up a direct VoIP interface between an Internet phone service provider and Microsoft Communications Server 2007 without needing in-house VoIP gateways. Also, Office Communicator Mobile support has been extended to more device platforms such as the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Company to Integrate Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server manages all required services on a single Front End Server. The small expense in hardware and simplicity of administration make this configuration is optimal for small and mid-sized organization and for remote offices. Microsoft Communications Server 2007 is powered by Windows Server and takes advantage of powerful Windows Server technologies like as Active Directory, Microsoft SQL Server, Operations Manager, and Exchange Server. With Office Communications Server, you can incorporate instant collaboration features and presence awareness to popular Office programs such as Outlook, Excel, and Microsoft Word. Presence information from your server can also be incorporated into line-of-business software. Microsoft Office Communications Server also serves as the presence engine for collaborative web sites and web portals, delivering presence and IM support from within Windows SharePoint Services sites.

Microsoft Communications Server Consulting Services

Progent's Microsoft-certified professionals offer expert technical services for all these areas and can help your company in designing and implementing a rollout of Microsoft Communications Server 2007 in order to maximize the productivity impact of this IM, presence, and VoIP platform. Progent can in addition assist your company to upgrade from Microsoft Live Communications Server 2005 to the latest version of Microsoft Communications Server 2007.

Progent's consulting experts can assist your company to install Office Communications Server and configure a range of Microsoft platforms to benefit from the presence awareness, Instant Messaging, and Voice over IP capabilities enabled by Office Communications Server 2007:

Microsoft Windows Server 2008 Consulting
Progent provides a variety of Windows Server 2008 planning and maintenance services that can assist small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to evaluate the ways Windows Server 2008 could improve the business value of your network so that you can rationalize a migration. Progent can show you how to pilot Windows Server 2008 in order to assess its stability, throughput, and compatibility running realistic applications. Progent can help with creating a deployment strategy, assess and enhance existing network environment, develop archiving and restoration processes, analyze security mechanisms and policies, assist in integrating physical and virtualized servers, develop fault-tolerant strategies such as server clustering, train your internal network administration staff, and set up automated server and network monitoring processes to ensure system protection and performance.

Exchange Server 2007 Design, Setup, Maintenance, and Hosting Support
Progent's Microsoft certified consultants can show you how to define and deploy an efficient Exchange Server 2007 migration strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server. Progent's Microsoft Exchange Hosting Services provide an enterprise-class data center that features redundant power and cooling systems, 24x7 staffed security and IT support center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized servers for fault tolerance, smooth expandability, and fast restoration. Progent's services feature integration with your network, access to mobile computing devices, automated monitoring of performance and security, spam and virus filtering, patch and service pack control, Helpdesk support, per-day data backup, and comprehensive messaging administration services.

Microsoft SharePoint Server Help
Progent can offer assistance for designing, configuring, and managing successful Microsoft SharePoint Server installations that will dramatically improve important aspects of your IT network such as teamwork, web portal, enterprise search, forms-based business processes, access to business information, and content control. Progent's Microsoft-qualified engineers can assist your company to assess the business benefit for deploying Office SharePoint, deliver configuration and integration support, assist you to configure Microsoft SQL Server as a back-end database, enhance your network architecture, integrate your standard and specialized application software to operate with Microsoft SharePoint Server 2007, create a company-wide security strategy that includes web portal solutions, and provide online and in-person repair and Help Desk Call Center support.

Microsoft SQL Server 2008 Programming and Support
Progent's SQL Server experts can help your business configures SQL 2008 properly, and that your SQL-based RDBM system is integrated seamlessly with your applications. Progent offers 24x7 network monitoring to make sure your corporate information system is healthy, and Progent's remote Help Desk is ready to offer rapid remediation for SQL issues. Progent's certified network protection engineers can assess your company-wide security processes and technologies and suggest enhancements for more complete protection. Progent's application developers can assist you to develop or customize business applications or web sites utilize information controlled by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Windows Active Directory demands significant field experience to configure efficiently across a large corporation. Progentís Microsoft certified Active Directory consultants are experts in designing, deploying, and maintaining sophisticated Enterprise AD installations. Progentís fields of proven competence with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy software configuration objects in production AD environments, and fixing unsuccessful configurations of Active Directory and AD-integrated applications.

Desktop Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable services to assist you company to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Windows. Progent can provide on-premises or remote assistance for single desktop computers and moble devices or work with your business to design and implement a company-wide rollout of the most current release of Microsoft Windows. Progent can also install Office or Microsoft Dynamics business applications on your client PCs so they integrate productively with other Microsoft applications, software from popular vendors, business servers, and key solutions throughout your network. Progent can also provide engineers and technicians to assist you to prepare for and complete a site relocation or merger organized to produce the least possible disruption of your business.

Wireless and Mobility Solutions Support
Progentís professionals provide experience in a variety of technologies relevant to mobile networking such as network infrastructure, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your organization time and expense by using their wireless expertise to show you how to select and configure wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT architecture so that wireless handhelds perform more reliably.

Emergency Online Technical Support
Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-qualified service experts offer phone support and online direct computer access to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified specialists as needed.

For additional information about Progent's consulting services for Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.

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