Office Communications Server 2007 Release 2 Consulting Services Microsoft debuted the most recent edition of Office Communications Server 2007, Microsoft's platform for streamlining presence awareness, instant messaging, web conferencing, and IP-based calling. The next edition of Microsoft Office Communications Server features enhancements that give network administrators additional control for maintaining their communications infrastructure effectively while representing an expandable architecture for communications-enabled business processes.

To reduce expenses, increase productivity, and promote collaboration, the new version of Microsoft Communications Server 2007 permits phone audioconferencing to eliminate expensive third-part services with an in-house audioconferencing bridge that can be administered along with a company's existing communications environment. Microsoft Office Communications Server 2007 also now features desktop sharing, which allows users to share their desktop transparently and initiate calls and cooperate with others external to the company on Windows PC, Apple Mac, or Linux computers via a Web-based connection. The new edition of Microsoft Communications Server also enables geographically dispersed teams to collaborate by participating in topic-based dialogues that extend over time. This tool provides participants with a list of all available discussion rooms and themes, automatically archives discussions in a file format that addresses compliance regulations, provides utilities to look through the complete history of chat on a given topic, and offers triggers and alerts to inform people about recent updates.

The new version of Microsoft Communications Server also includes improved support for voice and mobile workers. The innovative attendant console permits support personnel or team administrators to manage phone calls and conferences on behalf of other users, establish workflows to direct calls, and handle higher volumes of incoming communications through a user-friendly interface. A new SIP trunking feature allows businesses to cut costs by setting up a direct Voice over IP interface between an Internet phone service provider and Microsoft Communications Server without requiring on-premises gateways. Also, Microsoft Office Communicator Mobile support has been extended to more device platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Assist Your Business to Integrate Microsoft Office Communications Server
A Standard Edition Office Communications Server manages all necessary services on one physical Front End Server. The small investment in hardware and ease of administration make this version is ideal for small and medium-sized companies and for remote offices. Microsoft Office Communications Server 2007 is powered by Microsoft Windows Server and takes advantage of powerful Windows Server platforms such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add real-time teamwork capabilities and presence to ubiquitous MS Office applications like as Microsoft Office Outlook, Excel, and Word. Presence information generated by the server can also be added to productivity software. Office Communications Server 2007 also serves as the presence mechanism for collaborative sites and web portals, delivering presence and IM support from within Windows SharePoint sites.

Microsoft Communications Server 2007 Integration

Progent's Microsoft-Gold certified engineers offer professional technical support for all these technologies and can assist your company in designing and implementing an installation of Microsoft Communications Server 2007 in order to maximize the business value of this communications solution. Progent can also assist your company to upgrade from Live Communications Server to the current edition of Office Communications Server.

Progent's IT professionals can assist you to deploy Office Communications Server 2007 and integrate a range of Microsoft platforms to benefit from the presence, IM, and VoIP capabilities enabled by Office Communications Server:

Windows Server 2008 Expertise
Progent provides a range of Windows Server 2008 consulting and integration services that can assist small organizations to get the most from Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to evaluate the areas where Microsoft Windows Server 2008 could enhance the productivity of your IT system so that you can cost-justify a migration. Progent can help you pilot Microsoft Windows Server 2008 in order to assess its stability, responsiveness, and operability running realistic workloads. Progent can assist with developing a rollout plan, assess and enhance existing network infrastructure, document archiving and restoration procedures, evaluate security mechanisms and guidelines, assist in setting up physical and virtualized machines, design high-availability solutions such as failover server clustering, educate your internal IT administration staff, and deploy proactive 24x7 monitoring operations to track system protection and efficiency.

Exchange Server 2007 Design, Configuration, Troubleshooting, and Hosting Support
Progent's Microsoft certified consultants can help you define and deploy a smooth Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007. Progent's Microsoft Exchange Server Hosting Support Services provide an enterprise-class data center that features backed-up power and environmental control systems, round-the-clock site security and operations center, plus failover connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, smooth expandability, and rapid recovery. Services include integration with your network, access to mobile communication products, automated monitoring of efficiency and security, spam and virus filtering, patch and service pack management, Help Desk support, daily backup, and comprehensive email management services.

Microsoft SharePoint Server Consulting and Support
Progent can offer help for designing, deploying, and maintaining productive Microsoft Office SharePoint Server solutions that can significantly improve important areas of your company's information network such as teamwork, web portal, company-wide search, forms-based business processes, access to business information, and content control. Progent's Microsoft-qualified engineers can assist you to assess the business case for implementing Office SharePoint, provide setup and installation support, help your business to configure Microsoft SQL Server 2008 as a back-end database, optimize your network infrastructure, integrate your standard and custom business programs to work with SharePoint Server 2007, create a comprehensive protection strategy that incorporates web portal solutions, and provide remote and on-premises troubleshooting and Help Desk support.

Microsoft SQL Server 2008 Design and Support
Progent's SQL Server consultants can make sure your company configures SQL 2008 properly, and that your SQL-powered DBM system is integrated seamlessly with your applications. Progent can provide 24x7 network tracking to make sure your business information system is always available, and Progent's remote Technical Response Center is available to offer quick solutions for SQL database problems. Progent's certified computer security experts can assess your company-wide security policies and mechanisms and recommend enhancements for more complete regulatory compliance. Progent's programmers can assist you to develop or customize line-of-business applications or eCommerce sites rely on information controlled by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant hands-on experience to configure optimally across an enterprise. Progentís Microsoft Gold certified Active Directory experts are skilled in planning, deploying, and maintaining sophisticated Enterprise Active Directory projects. Progentís areas of proven competence with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta version configuration objects in online AD environments, and repair of failed configurations of Active Directory and AD-integrated programs.

PC Desktop Support Services
Progent's certified desktop support experts offer a broad array of affordable consulting and support services to help you company to deploy, configure, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows. Progent can offer onsite or online help for individual desktop computers and handheld devices or work with your business to plan and implement a company-wide migration to the latest release of Windows. Progent can also configure Office or Microsoft Dynamics business applications on your workstations so they communicate productively with other Microsoft applications, software from third-party publishers, SQL databases, and key solutions throughout your network. Progent can also provide engineers and technicians to assist you to prepare for and complete a site move or merger designed to cause the least possible disruption of your business.

Wireless Solutions Consulting
Progentís professionals offer experience in a variety of technologies relevant to mobile connectivity such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified professionals can save your business time and expense by applying their wireless background to show you how to choose and integrate wireless networking solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless handhelds work better.

Emergency Remote Technical Support
Progentís Technical Response Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-certified support professionals provide phone support and online direct computer connection to troubleshoot and resolve network problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to qualified experts as required.

To learn more details about Progent's consulting support for Office Communications Server 2007, phone 1-800-993-9400 or see Contact Progent.

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