Microsoft Office Communications Server 2007 Support Microsoft began shipping the next version of Microsoft Office Communications Server 2007, Microsoft's solution for managing presence awareness, IM infrastructure, video conferencing, and software-based VoIP. The latest version of Microsoft Communications Server features enhancements that give IT organizations additional control for managing their communications infrastructure efficiently while representing an extensible architecture for communications-enabled work activity.

To lower costs, improve efficiency, and promote teamwork, the latest version of Microsoft Office Communications Server allows dial-in audioconferencing to replace costly third-part services with an in-house audioconferencing bridge that is maintained as part of an organization's current communications infrastructure. Microsoft Communications Server 2007 Release 2 also now features desktop sharing, which allows users to share their desktop transparently and launch calls and collaborate with colleagues external to the company on Windows PC, Macintosh, or Linux-powered platforms via a web connection. The new release of Microsoft Communications Server also allows geographically scattered groups to collaborate by taking part in topic-based dialogues that extend indefinitely. This application supplies participants with an index of all available chat rooms and themes, periodically backs up discussions in a file format that meets auditing requirements, delivers tools to search the complete history of discussion on a given theme, and offers triggers and alarms to inform someone of new updates.

Release 2 of Office Communications Server 2007 also includes enhanced support for voice communications and mobile workers. The new attendant window permits receptionists or team administrators to control phone calls and conferences on behalf of associates, establish workflows to direct phone calls, and manage higher numbers of incoming communications via a user-friendly interface. A new SIP trunking feature allows companies to cut costs by establishing up a direct Voice over IP interface between an IP phone service supplier and Microsoft Communications Server 2007 without needing in-house VoIP gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Assist Your Business to Integrate Microsoft Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on a single Front End Server. The minimal expense in hardware and simplicity of administration make this configuration is ideal for small and mid-sized businesses and for remote offices. Office Communications Server 2007 is powered by Microsoft Windows Server and taps into powerful Windows Server technologies like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can add real-time collaboration capabilities and presence awareness to ubiquitous MS Office applications like as Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness generated by your server can also be incorporated into line-of-business applications. Microsoft Communications Server 2007 also acts as the presence mechanism for team web sites and portals, providing presence and IM support from within Windows SharePoint Services sites.

Office Communications Server 2007 Consulting and Support

Progent's Microsoft-Gold certified professionals offer professional technical support for all these areas and can assist your company in planning and implementing a deployment of Microsoft Communications Server in order to maximize the productivity value of this communications platform. Progent can in addition assist you to upgrade from Microsoft Live Communications Server to the Release 2 edition of Microsoft Communications Server.

Progent's IT professionals can assist your company to install Office Communications Server and configure a range of Microsoft platforms to take advantage of the presence awareness, IM, and Voice over IP features available with Microsoft Communications Server:

Microsoft Windows Server 2008 Support
Progent provides a variety of Windows Server 2008 planning and maintenance services that can assist small organizations to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can assist your company to understand the ways Windows Server 2008 could improve the productivity of your IT system in order to rationalize an upgrade. Progent can show you how to test Windows Server 2008 in order to assess its reliability, throughput, and operability handling realistic applications. Progent can help with creating a rollout plan, assess and enhance your current network environment, document backup and recovery processes, analyze security architecture and guidelines, assist in setting up physical and virtual servers, design fault-tolerant solutions such as server and storage clustering with Hyper-V, educate your internal IT administration team, and deploy automated server monitoring processes to track your information system's security and performance.

Exchange Server 2007 Design, Setup, Maintenance, and Hosting Services
Progent's expert support team can show you how to define and deploy a smooth Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007. Progent's Microsoft Exchange Server Hosting Services provide a world-class data center that features backed-up power and cooling systems, 24x7 site security and operations center, plus failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for high availability, smooth scalability, and fast restoration. Services feature integration with your business network, connectivity with handheld communication products, automated tracking of efficiency and security, spam protection, patch and service pack control, Helpdesk services, daily backup, and comprehensive messaging administration services.

SharePoint Server Integration Services
Progent can offer assistance for planning, deploying, and maintaining successful Microsoft SharePoint Server solutions that will significantly improve important areas of your information environment such as teamwork, intranet portal, enterprise search, forms-driven business operations, access to business intelligence, and document control. Progent's Microsoft Gold certified engineers can help your company to evaluate the business case for implementing SharePoint Server, provide setup and integration expertise, help your business to set up Microsoft SQL Server as a back-end database engine, enhance your network architecture, set up your off-the-shelf and custom business software to work with Microsoft SharePoint Server 2007, create a company-wide protection strategy that includes portal solutions, and provide online and on-premises troubleshooting and Help Desk services.

Microsoft SQL Server Consulting Services
Progent's SQL Server engineers can help your company configures SQL 2008 efficiently, and that your SQL-based DBM system is incorporated effectively with your applications. Progent offers automated server tracking to ensure your business network is healthy, and Progent's remote Help Desk is available to provide quick remediation for SQL-related problems. Progent's certified network security engineers can assess your business-wide security policies and technologies and recommend enhancements for more complete protection. Progent's programmers can assist your company to develop or personalize line-of-business programs or eCommerce sites rely on databases controlled by SQL Server.

Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft Gold certified Active Directory engineers are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and repair of unsuccessful installations of Active Directory and Active Directory-integrated programs.

Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support experts can deliver a broad array of cost-effective consulting and support services to help you business to deploy, configure, troubleshoot, and manage desktop PCs and notebooks powered by Windows. Progent can provide on-premises or online assistance for single desktop computers and moble devices or work with you to plan and implement a network-wide rollout of the most current version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your client PCs so they integrate efficiently with all Microsoft applications, software from popular publishers, database servers, and line-of-business solutions throughout your network. Progent can also provide consultants and technicians to help you to plan for and implement an office relocation or merger designed to produce the least possible disruption of your business.

Wireless Technologies Support
Progentís professionals provide experience in a variety of disciplines relevant to mobile connectivity such as network topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified experts can save your organization time and money by applying their wireless expertise to help you select and integrate wireless networking solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile appliances perform better.

Emergency Remote Troubleshooting
Progentís National Support Center offers nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified service experts provide telephone help and online secure network connection to troubleshoot and resolve technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to competent experts as required.

For more information concerning Progent's consulting and support services for Office Communications Server, phone 1-800-993-9400 or see Contact Progent.

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