Microsoft unveiled the newest version of Microsoft Communications Server, Microsoft's platform for streamlining presence, instant messaging, remote conferencing, and Voice over IP. The R2 version of Microsoft Office Communications Server includes enhancements that offer IT organizations additional control for maintaining their communications system effectively while representing an expandable architecture for communications-enabled business activity.
To reduce costs, improve productivity, and promote collaboration, the new edition of Office Communications Server allows phone conferencing to replace expensive third-part services with an on-premise conferencing software bridge that can be managed along with an organization's existing communications environment. Microsoft Office Communications Server also now permits desktop sharing, which enables users to share their PC transparently and launch calls and collaborate with colleagues outside the company on PC, Macintosh, or Linux-powered computers through a Web-based interface. The latest edition of Office Communications Server also allows geographically dispersed teams to work together by participating in theme-based dialogues that extend indefinitely. This tool provides participants with an index of all available chat rooms and themes, periodically archives discussions in an XML file format that addresses auditing requirements, provides tools to look through the complete history of discussion on a given theme, and provides triggers and alerts to inform someone about recent updates.
The new version of Microsoft Communications Server 2007 also includes improved support for voice and mobility. The innovative attendant window permits support personnel or group secretaries to manage calls and conferences for other users, set up processes to route phone calls, and handle larger volumes of incoming calls via a software-based console. A new SIP trunking feature enables companies to cut expenses by setting up a straight-through VoIP interface between an Internet phone service supplier and Microsoft Office Communications Server 2007 without requiring on-premise gateways. In addition, Office Communicator Mobile functionality now includes new platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Assist Your Business to Benefit from Microsoft Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server 2007 hosts all necessary services on a single Front End Server. The minimal expense in hardware and simplicity of administration make this version is ideal for small and mid-sized organization and for branch offices. Microsoft Office Communications Server is based on Microsoft Windows Server and taps into core Windows technologies like as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server, you can add real-time teamwork features and presence awareness to popular Microsoft Office programs like as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information generated by the server can also be added to line-of-business software. Microsoft Office Communications Server also serves as the presence engine for collaborative sites and portals, providing presence and Instant Messaging support from within Windows SharePoint sites.
Progent's Microsoft-certified engineers can provide expert technical services for all these technologies and can help you in designing and executing an installation of Microsoft Office Communications Server 2007 in order to optimize the productivity impact of this communications platform. Progent can in addition assist your company to upgrade from Live Communications Server 2005 to the current version of Microsoft Office Communications Server.
Progent's consulting experts can help your company to install Microsoft Office Communications Server 2007 and integrate a wide of Microsoft platforms to benefit from the presence awareness, IM, and Voice over IP capabilities enabled by Microsoft Office Communications Server:
Windows Server 2008 Consulting
Progent provides a variety of Microsoft Windows Server 2008 planning and maintenance support that can assist small companies to benefit from Microsoft Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to understand the areas where Windows Server 2008 could improve the business value of your information network in order to rationalize an upgrade. Progent can show you how to pilot Windows Server 2008 in order to determine its reliability, throughput, and compatibility running realistic workloads. Progent can assist with creating a deployment strategy, evaluate and improve your current network infrastructure, develop backup and recovery processes, analyze security architecture and guidelines, help in installing physical and virtual servers, design high-availability strategies such as server clustering with Hyper-V, educate your in-house IT administration team, and set up automated 24x7 monitoring operations to ensure system security and performance.
Microsoft Exchange Server 2007 Design, Installation, Troubleshooting, and Hosting Services
Progent's Microsoft certified support team can help you define and deploy an efficient Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007. Progent's Microsoft Exchange Hosting Support Services provide an enterprise-class data center that features redundant power and cooling systems, round-the-clock site security and IT support center, and failover access to Internet backbone service companies. Hosted Exchange servers are set up as virtualized machines for fault-tolerance, smooth expandability, and rapid recovery. Progent's services feature complete incorporation with your network, connectivity with handheld communication products, automated monitoring of performance and security, spam and virus protection, patch and revision control, Help Desk support, daily data backup, and full email administration support.
Office SharePoint Server Help
Progent can offer expertise for planning, deploying, and managing productive Microsoft Office SharePoint Server installations that will dramatically enhance important aspects of your organization's IT network including teamwork, intranet portal, enterprise search, forms-based business processes, access to actionable intelligence, and document control. Progent's Microsoft-certified consultants can help your company to assess the business benefit for implementing Office SharePoint, provide setup and integration support, help you to set up SQL Server 2008 as a back-end database engine, enhance your network infrastructure, set up your off-the-shelf and specialized application programs to operate with SharePoint Server, develop a comprehensive protection plan that includes portal solutions, and deliver remote and on-premise troubleshooting and Call Center support.
SQL Server Consulting Services
Progent's SQL Server consultants can help your business configures SQL Server 2008 properly, and that your SQL-based database system is integrated thoroughly with your business applications. Progent can provide automated server monitoring to make sure your corporate network is working efficiently, and Progent's online Technical Response Center is available to offer quick resolutions for SQL database problems. Progent's certified network protection engineers can evaluate your business-wide security policies and technologies and suggest enhancements for better regulatory compliance. Progent's developers can help you to develop or customize business applications or web sites rely on databases managed by SQL Server 2008.
Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Gold certified Active Directory experts are experts in designing, deploying, and supporting sophisticated Enterprise AD projects. Progent’s fields of proven competence with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up residual legacy software configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated applications.
PC Desktop Consulting and Support Services
Progent's certified desktop support experts offer a broad array of cost-effective services to assist you business to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows. Progent can provide onsite or remote assistance for individual computers or notebooks or work with your business to plan and implement a company-wide migration to the latest version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics applications on your client PCs so they communicate productively with all Microsoft applications, products from third-party publishers, database servers, and line-of-business services throughout your network. Progent can also provide consultants and technicians to assist your company to plan for and complete a company move or merger designed to cause minimal disruption of your productivity.
Wireless and Mobility Solutions Planning and Support
Progent’s professionals offer experience in multiple disciplines relevant to mobile connectivity including system topology, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified consultants can save your organization time and money by applying their wireless expertise to help you choose and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile appliances work better.
Urgent Remote Technical Support
Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-certified service experts provide telephone support and remote direct computer access to isolate and repair technical problems quickly and affordably. The breadth of IT experience available from Progent's team of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified specialists as required.
For additional details about Progent's consulting and support services for Office Communications Server 2007, call 1-800-993-9400 or send email to windows-server-help@progent.com.
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