Office Communications Server 2007 Consulting and Support Microsoft began shipping the next edition of Microsoft Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, video conferencing, and IP-based calling. The next version of Microsoft Communications Server includes improvements that give IT managers more control for supporting their communications infrastructure efficiently while representing an expandable architecture for communications-enabled work activity.

To reduce expenses, increase productivity, and promote teamwork, the new edition of Microsoft Communications Server 2007 permits dial-in conferencing to eliminate costly third-part services with an on-premises conferencing software bridge that can be maintained as part of an organization's overall communications infrastructure. Office Communications Server 2007 also now permits desktop sharing, which enables workers to share their PC seamlessly and initiate audio communications and collaborate with colleagues external to the company on PC, Apple Mac, or Linux-powered computers via a web interface. The new version of Microsoft Communications Server also enables geographically dispersed groups to work together by taking part in topic-based discussions that persist over time. This application supplies participants with a list of all active chat sessions and themes, automatically archives discussions in a file format that addresses compliance requirements, delivers tools to look through the complete history of discussion on a given topic, and offers triggers and alarms to notify people about new updates.

the new edition of Microsoft Communications Server 2007 also includes enhanced support for voice communications and mobility. The innovative attendant window allows support personnel or team administrators to control calls and conferences on behalf of associates, set up processes to route phone calls, and manage higher volumes of incoming calls via an intuitive software console. A new SIP trunking capability allows companies to reduce costs by setting up a direct VoIP connection between an IP telephony service provider and Office Communications Server without needing in-house gateways. Also, Microsoft Office Communicator Mobile support has been extended to new device platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help You to Deploy Microsoft Communications Server 2007 Release 2
A Standard Edition Microsoft Communications Server hosts all necessary services on a single Front End Server. The minimal expense in computer hardware and ease of administration make this version is optimal for small and mid-sized businesses and for remote offices. Microsoft Communications Server 2007 is based on Windows Server and taps into core Windows platforms like as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant teamwork capabilities and presence awareness to ubiquitous Microsoft Office applications such as Outlook, Excel, and Microsoft Word. Presence awareness generated by the server can also be integrated into line-of-business software. Office Communications Server also serves as the presence engine for team web sites and portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint sites.

Office Communications Server 2007 Release 2 Support

Progent's Microsoft-Gold certified professionals can provide expert technical support for all these areas and can help your company in planning and executing an installation of Office Communications Server in order to optimize the productivity value of this communications platform. Progent can in addition assist your company to migrate from Live Communications Server to the Release 2 edition of Microsoft Office Communications Server.

Progent's consulting experts can assist you to install Microsoft Office Communications Server and configure a wide of Microsoft platforms to take advantage of the presence, IM, and Voice over IP capabilities available with Office Communications Server:

Windows Server 2008 Integration
Progent offers a range of Microsoft Windows Server 2008 planning and integration services that can assist small companies to benefit from Microsoft Windows Server 2008. Progent's Microsoft Gold certified engineers can assist your company to evaluate the ways Microsoft Windows Server 2008 could enhance the productivity of your information network so that you can rationalize an upgrade. Progent can help you test Microsoft Windows Server 2008 so that you can determine its reliability, speed, and compatibility handling realistic workloads. Progent can help with developing a rollout strategy, evaluate and enhance existing network infrastructure, develop backup and recovery processes, analyze security architecture and policies, help in installing actual and virtual machines, develop fault-tolerant solutions including failover server clustering with Hyper-V, educate your in-house network administration team, and deploy automated 24x7 monitoring processes to ensure your information system's security and efficiency.

Exchange Server Design, Configuration, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can show you how to define and implement an efficient Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to administer. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007. Progent's Exchange Server Hosting Services provide an enterprise-class data center that features backed-up electrical and environmental control systems, 24x7 site security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for service continuity, smooth expandability, and rapid recovery. Progent's services include complete incorporation with your network, connectivity with handheld communication devices, automated tracking of efficiency and network security, spam and virus filtering, patch and revision management, Help Desk Call Center services, per-day backup, and full messaging management services.

Microsoft Office SharePoint Server 2007 Help
Progent can offer help for planning, deploying, and maintaining productive Microsoft SharePoint Server installations that can dramatically enhance important areas of your company's information network including teamwork, intranet portal, company-wide search, forms-based business operations, delivery of management information, and document control. Progent's Microsoft-qualified consultants can help your company to evaluate the business benefit for adopting SharePoint Server 2007, provide setup and installation expertise, assist your business to set up SQL Server 2008 as a back-office database engine, optimize your network infrastructure, set up your off-the-shelf and custom business programs to operate with Microsoft SharePoint Server, create a comprehensive security plan that includes portal technology, and deliver remote and on-site repair and Help Desk support.

SQL Server Integration and Maintenance
Progent's SQL Server consultants can help your small business configures SQL 2008 properly, and that your SQL-powered DBM system is integrated thoroughly with your application software. Progent can provide 24x7 server monitoring to ensure your business information system is working efficiently, and Progent's online Help Desk Call Center is ready to provide fast solutions for SQL database problems. Progent's certified network security consultants can evaluate your business-wide security processes and mechanisms and recommend improvements for better regulatory compliance. Progent's developers can help your company to develop or customize line-of-business applications or eCommerce sites rely on information managed by SQL Server 2008.

Windows Active Directory Support Services
Microsoft Windows Active Directory demands significant field experience to configure efficiently across a large corporation. Progentís Microsoft qualified Active Directory engineers are skilled in planning, integrating, and maintaining sophisticated Enterprise Active Directory projects. Progentís areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and repair of unsuccessful configurations of AD and Active Directory-integrated programs.

PC Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support experts offer a broad array of cost-effective services to assist your company to install, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows. Progent can offer on-premises or online assistance for individual PCs and handheld devices or help your business to plan and carry out a network-wide rollout of the newest release of Windows. Progent can also install Office or Microsoft Dynamics programs on your client PCs so they integrate efficiently with all Microsoft programs, software from third-party vendors, SQL databases, and key services throughout your network. Progent can also provide engineers and technical workers to help your company to plan for and implement a site relocation or merger designed to produce the least possible interruption to your business.

Wireless Technologies Consulting
Progentís professionals offer expertise in multiple technologies related to mobile connectivity including network topology, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your company time and money by applying their wireless background to help you choose and configure mobile networking solutions that fit the needs of your business. Progent can also tune your IT architecture so that mobile data devices perform more reliably.

Emergency Remote Troubleshooting
Progentís Technical Response Center offers national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified service experts offer telephone help and remote secure network connection to troubleshoot and resolve technical problems quickly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to competent experts as required.

To learn additional details concerning Progent's consulting services for Microsoft Office Communications Server, call 1-800-993-9400 or refer to Contact Progent.

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