Office Communications Server 2007 Release 2 Help Microsoft made available the most recent version of Office Communications Server, Microsoft's platform for unifying presence, IM infrastructure, web conferencing, and Voice over IP. The R2 edition of Microsoft Communications Server 2007 features improvements that offer IT organizations additional flexibility for maintaining their communications infrastructure effectively while providing an extensible platform for collaborative business activity.

To lower expenses, increase productivity, and support teamwork, the latest release of Office Communications Server 2007 allows dial-in audioconferencing to replace expensive third-part services with an on-premises conferencing bridge that is controlled along with the current communications environment. Microsoft Office Communications Server also now permits desktop sharing, which enables workers to share their desktop transparently and launch calls and team up with others external to the organization on Windows PC, Apple Mac, or Linux platforms via a Web-based interface. The latest release of Microsoft Office Communications Server also enables geographically scattered teams to collaborate by taking part in theme-based dialogues that persist indefinitely. This tool supplies participants with an index of all active discussion sessions and topics, automatically backs up chats in a file format that meets auditing requirements, provides utilities to look through the entire record of discussion on a specific topic, and provides triggers and alarms to inform someone of new posts.

Release 2 of Microsoft Communications Server 2007 also incorporates improved support for voice communications and mobile workers. The innovative attendant console allows receptionists or team administrators to manage phone calls and conferences for other users, set up workflows to direct calls, and manage higher numbers of incoming calls via an intuitive software interface. A new SIP trunking capability enables companies to cut costs by establishing up a direct Voice over IP connection between an IP telephony service supplier and Microsoft Office Communications Server without requiring on-premises VoIP gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to new device platforms such as the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Business to Benefit from Microsoft Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 hosts all necessary services on one physical Front End Server. The small investment in hardware and simplicity of management make this configuration is ideal for small and medium-sized businesses and for remote offices. Microsoft Office Communications Server 2007 is based on Microsoft Windows Server and taps into core Windows platforms such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can incorporate real-time teamwork capabilities and presence to ubiquitous Office applications like as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness from your server can also be added to productivity applications. Microsoft Office Communications Server 2007 also acts as the presence engine for team sites and portals, providing presence awareness and Instant Messaging support from within SharePoint Services sites.

Microsoft Communications Server Help

Progent's Microsoft-certified professionals offer expert consulting services for all these areas and can assist your company in planning and executing an installation of Office Communications Server 2007 so as to optimize the productivity value of this communications solution. Progent can also help your company to upgrade from Live Communications Server to the latest edition of Microsoft Communications Server.

Progent's consultants can assist your company to deploy Microsoft Office Communications Server and integrate a wide of Microsoft platforms to take advantage of the presence, Instant Messaging, and VoIP features available with Microsoft Office Communications Server:

Microsoft Windows Server 2008 Planning and Support
Progent offers a variety of Windows Server 2008 planning and maintenance support that can assist small businesses to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can help your company to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your IT system so that you can cost-justify a migration. Progent can show you how to pilot Windows Server 2008 in order to assess its reliability, responsiveness, and operability running realistic applications. Progent can assist with creating a deployment plan, evaluate and enhance your current network environment, document archiving and restoration processes, analyze security mechanisms and policies, help in setting up actual and virtual machines, develop fault-tolerant strategies including failover server clustering with Hyper-V, educate your internal network management staff, and deploy proactive server and network monitoring processes to track system protection and performance.

Exchange Server 2007 Design, Configuration, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can help you define and implement a smooth Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server. Progent's MS Exchange Hosting and Management Services offer an enterprise-class data center with redundant electrical and environmental control systems, round-the-clock site security and operations center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are configured as virtual servers for fault tolerance, smooth scalability, and rapid restoration. Services include integration with your business network, connectivity with mobile communication devices, continual tracking of efficiency and security, spam protection, security update and revision control, Help Desk Call Center support, per-day backup, and comprehensive messaging management support.

Microsoft SharePoint Server 2007 Integration Services
Progent can provide assistance for designing, configuring, and maintaining productive SharePoint Server installations that can significantly improve key aspects of your organization's information system such as collaboration, intranet portal, corporate-wide search, forms-based business processes, access to business intelligence, and content management. Progent's Microsoft-qualified consultants can help your company to assess the business benefit for deploying SharePoint Server 2007, provide configuration and installation expertise, assist your business to set up SQL Server as a back-office database engine, enhance your network infrastructure, integrate your off-the-shelf and custom application software to operate with Microsoft Office SharePoint Server, create a company-wide security strategy that incorporates web portal solutions, and deliver online and in-person troubleshooting and Help Desk Call Center support.

SQL Server 2008 Programming and Support
Progent's SQL Server experts can make sure you installs SQL 2008 efficiently, and that your SQL-based DBM system is integrated effectively with your business applications. Progent offers continuous server monitoring to make sure your corporate network is healthy, and Progent's online Technical Response Center is ready to provide fast remediation for SQL-related problems. Progent's certified data protection consultants can assess your company-wide security policies and technologies and suggest improvements for better protection. Progent's developers can help your company to develop or customize business applications or eCommerce sites utilize databases managed by Microsoft SQL Server 2008.

Windows Active Directory Support Services
Microsoft Windows Active Directory requires extensive field experience to configure optimally across a large corporation. Progentís Microsoft certified Active Directory engineers are experts in designing, deploying, and maintaining sophisticated Enterprise Active Directory projects. Progentís areas of expertise with Windows 2003 and 2008 AD include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta version configuration objects in production AD environments, and fixing failed configurations of AD and AD-associated programs.

PC Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support experts offer a wide array of cost-effective consulting and support services to help your company to install, configure, troubleshoot, and manage desktop PCs and laptops powered by Windows. Progent can provide onsite or remote technical support for single desktop computers and moble devices or help your business to plan and implement a network-wide migration to the latest version of Windows. Progent can also install Office or Microsoft Dynamics programs on your workstations so they integrate efficiently with all Microsoft programs, products from popular publishers, SQL databases, and key services network-wide. Progent can also provide consultants and technical workers to help you to prepare for and complete a site relocation or merger designed to cause minimal disruption of your productivity.

Wireless Technologies Consulting
Progentís professionals offer experience in a variety of technologies relevant to mobile networking such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified consultants can save your company time and money by using their wireless expertise to help you choose and configure mobile connectivity solutions that make sense for your company. Progent can also optimize your network infrastructure so that wireless handhelds work more reliably.

Urgent Remote Troubleshooting
Progentís Technical Response Center provides nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-certified support engineers provide telephone help and online secure computer access to troubleshoot and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to competent specialists as needed.

For additional information concerning Progent's consulting services for Microsoft Office Communications Server, call 1-800-993-9400 or see Contact Progent.

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