Office Communications Server Consulting and Support Microsoft made available the Release 2 edition of Microsoft Office Communications Server 2007, Microsoft's platform for streamlining presence, instant messaging, teleconferencing, and software-based VoIP. The next version of Office Communications Server 2007 includes improvements that offer network administrators more control for maintaining their communications infrastructure effectively while providing an extensible architecture for communications-enabled work activity.

To reduce expenses, increase productivity, and enhance collaboration, the latest version of Microsoft Office Communications Server 2007 permits dial-in audioconferencing to replace costly outside services with an in-house audioconferencing software bridge that can be managed as part of an organization's overall communications infrastructure. Office Communications Server also now features desktop sharing, which enables users to share their PC seamlessly and initiate calls and team up with others outside the organization on PC, Mac, or Linux computers via a web connection. The new edition of Microsoft Communications Server 2007 also allows geographically dispersed teams to work together by participating in theme-based discussions that extend indefinitely. This application provides users with a list of all active discussion rooms and topics, periodically archives chats in an XML format that addresses auditing regulations, delivers tools to search the entire record of discussion on a specific theme, and offers filters and alerts to notify someone about recent posts.

Release 2 of Office Communications Server also includes improved support for voice and mobility. The innovative attendant window allows support personnel or group secretaries to manage calls and conferences on behalf of other users, establish processes to direct calls, and manage larger volumes of incoming calls through a user-friendly console. The SIP trunking feature enables companies to reduce costs by establishing up a straight-through VoIP connection between an IP phone service provider and Microsoft Office Communications Server without needing in-house VoIP gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to more device platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Company to Deploy Microsoft Communications Server 2007
A Standard Edition Office Communications Server 2007 hosts all required services on one physical Front End Server. The minimal expense in hardware and ease of administration make this configuration is optimal for small and mid-sized businesses and for branch offices. Microsoft Office Communications Server is based on Microsoft Windows Server and takes advantage of powerful Windows Server technologies such as Active Directory, SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server 2007, you can add instant teamwork capabilities and presence to popular Microsoft Office applications like as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information generated by the server can also be incorporated into line-of-business software. Microsoft Communications Server 2007 also serves as the presence mechanism for team web sites and portals, delivering presence and IM support from within Windows SharePoint sites.

Microsoft Communications Server Consulting

Progent's Microsoft-certified engineers offer expert consulting support for all these technologies and can help your company in designing and implementing a rollout of Office Communications Server 2007 in order to optimize the business impact of this communications platform. Progent can in addition assist your company to migrate from Live Communications Server to the current edition of Office Communications Server 2007.

Progent's consultants can assist you to deploy Office Communications Server and integrate a range of Microsoft platforms to take advantage of the presence, Instant Messaging, and Voice over IP capabilities enabled by Office Communications Server:

Windows Server 2008 Planning and Support
Progent provides a range of Windows Server 2008 planning and maintenance services that can help small organizations to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can help you to understand the areas where Microsoft Windows Server 2008 could enhance the business value of your IT system in order to cost-justify a migration. Progent can show you how to test Windows Server 2008 so that you can determine its stability, throughput, and operability running realistic workloads. Progent can help with creating a deployment strategy, evaluate and improve your current network environment, document archiving and restoration procedures, analyze security architecture and guidelines, help in installing actual and virtual servers, design fault-tolerant solutions including server and storage clustering, train your in-house IT administration team, and deploy automated server monitoring processes to track system security and performance.

Microsoft Exchange Server 2007 Planning, Installation, Maintenance, and Hosting Support
Progent's Microsoft certified consultants can help you define and implement an efficient Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Exchange 2007 support, repair, and design services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server. Progent's Exchange Hosting Support Services provide a world-class data center with backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, plus failover access to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtualized servers for high uptime, smooth expandability, and rapid restoration. Progent's services include complete incorporation with your network, connectivity with mobile computing devices, automated monitoring of performance and security, spam protection, security update and service pack control, Contact Center support, daily data backup, and comprehensive messaging management services.

SharePoint Server 2007 Help
Progent can offer help for designing, configuring, and managing successful SharePoint Server installations that can significantly enhance key aspects of your IT network including teamwork, intranet portal, enterprise search, forms-based business operations, access to business intelligence, and content management. Progent's Microsoft-qualified consultants can assist your company to assess the business case for implementing Office SharePoint, deliver configuration and integration support, help your business to set up Microsoft SQL Server as a back-end database engine, optimize your network architecture, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint Server, create a comprehensive security strategy that includes web portal solutions, and provide remote and on-site troubleshooting and Help Desk Call Center support.

Microsoft SQL Server 2008 Consulting Services
Progent's SQL Server consultants can help your business installs Microsoft SQL 2008 properly, and that your SQL-based DBM system is integrated thoroughly with your applications. Progent offers continuous network monitoring to make sure your corporate network is healthy, and Progent's online Help Desk is available to offer fast solutions for SQL-related issues. Progent's certified computer security engineers can evaluate your business-wide security policies and mechanisms and suggest enhancements for better protection. Progent's programmers can assist your company to create or customize line-of-business programs or eCommerce sites rely on databases managed by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Gold certified Active Directory experts are experts in planning, integrating, and supporting complex Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in online AD systems, and repair of failed installations of Active Directory and Active Directory-associated applications.

Desktop Consulting and Support Services
Progent's certified desktop support consultants offer a broad range of affordable support services to assist you company to install, configure, repair, and manage desktop PCs and laptops based on Windows. Progent can offer on-premises or online help for individual desktop computers and handheld devices or help your business to plan and implement a company-wide rollout of the latest version of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate productively with other Microsoft applications, products from popular publishers, business servers, and key services network-wide. Progent can also provide engineers and technicians to help your company to prepare for and implement a site move or merger organized to produce the least possible interruption to your productivity.

Wireless and Mobility Technologies Planning and Support
Progentís consultants provide expertise in multiple technologies relevant to mobile connectivity such as network topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified experts can save your business work and expense by applying their wireless background to help you choose and configure mobile networking solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless handhelds work better.

Urgent Remote Troubleshooting
Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified support experts offer phone support and remote secure computer access to troubleshoot and repair network problems quickly and economically. The scope of technical experience available from Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as needed.

To find out additional details concerning Progent's support services for Microsoft Office Communications Server, phone 1-800-993-9400 or refer to Contact Progent.

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