Office Communications Server Support Microsoft unveiled the next edition of Office Communications Server, Microsoft's solution for managing presence awareness, IM infrastructure, teleconferencing, and Voice over IP. The R2 edition of Microsoft Communications Server features improvements that give IT managers more flexibility for supporting their communications system efficiently while representing an extensible platform for collaborative work activity.

To lower costs, increase efficiency, and promote teamwork, the new edition of Office Communications Server 2007 permits dial-in conferencing to replace costly third-part services with an on-premises conferencing bridge that can be controlled along with a company's current communications environment. Microsoft Office Communications Server also now features desktop sharing, which enables workers to share their PC transparently and launch calls and team up with others external to the company on PC, Apple Mac, or Linux-powered computers through a web connection. The latest edition of Microsoft Communications Server 2007 also enables geographically dispersed teams to work together by participating in topic-based discussions that persist over time. This tool supplies participants with a list of all available discussion sessions and topics, automatically archives discussions in an XML format that meets auditing regulations, delivers utilities to search the complete record of chat on a specific theme, and provides triggers and alarms to inform someone of recent updates.

The new version of Microsoft Communications Server also includes enhanced support for voice communications and mobile workers. The new attendant window permits support personnel or team administrators to control calls and conferences for associates, establish workflows to route phone calls, and manage larger numbers of incoming communications via a software-based console. The SIP trunking capability allows companies to cut expenses by setting up a straight-through Voice over IP connection between an Internet phone service supplier and Office Communications Server 2007 without requiring in-house VoIP gateways. In addition, Microsoft Office Communicator Mobile support has been extended to more device platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Assist Your Business to Integrate Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server 2007 hosts all necessary services on one physical Front End Server. The minimal investment in hardware and simplicity of administration make this configuration is ideal for small and medium-sized companies and for branch offices. Office Communications Server is based on Windows Server and taps into core Windows platforms such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can add real-time collaboration features and presence to popular MS Office programs like as Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness generated by the server can also be added to line-of-business software. Microsoft Communications Server also serves as the presence mechanism for collaborative web sites and web portals, providing presence and IM support from within Windows SharePoint Services sites.

Microsoft Office Communications Server Consulting Services

Progent's Microsoft-Gold certified professionals can provide expert consulting support for all these areas and can help you in designing and implementing an installation of Office Communications Server 2007 in order to optimize the business value of this IM, presence, and VoIP platform. Progent can also help you to migrate from Microsoft Live Communications Server to the latest edition of Microsoft Communications Server.

Progent's IT professionals can help you to install Microsoft Office Communications Server and configure a wide of Microsoft platforms to take advantage of the presence awareness, Instant Messaging, and VoIP capabilities enabled by Microsoft Communications Server:

Windows Server 2008 Expertise
Progent offers a range of Windows Server 2008 consulting and integration services that can assist small companies to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to evaluate the ways Windows Server 2008 could improve the business value of your information network so that you can cost-justify an upgrade. Progent can show you how to test Windows Server 2008 so that you can assess its reliability, speed, and compatibility running your applications. Progent can provide consulting for creating a deployment strategy, evaluate and enhance existing network environment, document backup and restoration procedures, analyze security mechanisms and guidelines, assist in installing actual and virtualized servers, design fault-tolerant solutions such as server and storage clustering with Hyper-V, educate your internal network administration team, and deploy proactive server monitoring operations to ensure system security and efficiency.

Microsoft Exchange Server Design, Configuration, Troubleshooting, and Hosting Services
Progent's expert consultants can help you design and implement a smooth Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server. Progent's Microsoft Exchange Server Hosting and Management Services offer an enterprise-class data center with redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual servers for service continuity, smooth expandability, and fast restoration. Services include integration with your network, access to handheld computing devices, continual monitoring of efficiency and network security, spam filtering, patch and service pack control, Help Desk Call Center services, per-day backup, and full email management services.

SharePoint Server 2007 Consulting and Support
Progent can provide assistance for designing, deploying, and maintaining successful SharePoint Server solutions that will dramatically improve key aspects of your company's IT environment including collaboration, web portal, corporate-wide search, forms-based business processes, delivery of actionable information, and content management. Progent's Microsoft Gold certified consultants can help your company to evaluate the business benefit for implementing Office SharePoint, deliver configuration and integration expertise, help your business to configure Microsoft SQL Server 2008 as a back-end database, optimize your network infrastructure, integrate your standard and specialized business software to work with Microsoft Office SharePoint Server 2007, create a company-wide protection plan that includes web portal solutions, and deliver online and on-premises troubleshooting and Call Center support.

Microsoft SQL Server Design and Support
Progent's SQL Server consultants can help your small business installs SQL 2008 efficiently, and that your SQL-powered DBM system is incorporated thoroughly with your application software. Progent can provide automated server monitoring to make sure your corporate network is healthy, and Progent's online Help Desk is ready to offer fast solutions for SQL-related issues. Progent's certified computer security consultants can assess your company-wide security policies and mechanisms and recommend enhancements for better regulatory compliance. Progent's programmers can help you to develop or personalize business applications or web sites rely on information controlled by SQL Server.

Windows Active Directory Support Services
Microsoft Windows Active Directory demands extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft certified Active Directory consultants are skilled in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online AD systems, and repair of failed installations of AD and AD-associated applications.

PC Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support consultants can deliver a broad array of affordable consulting and support services to assist you business to deploy, configure, repair, and manage desktop PCs and laptops powered by Microsoft Windows. Progent can provide on-premises or online assistance for single PCs and moble devices or help you to plan and carry out a company-wide migration to the newest release of Windows. Progent can also install Office or Microsoft Dynamics applications on your workstations so they communicate productively with other Microsoft applications, software from popular publishers, business servers, and key solutions throughout your network. Progent can also supply consultants and technicians to help you to prepare for and complete a site relocation or consolidation organized to produce minimal interruption to your productivity.

Wireless and Mobility Technologies Planning and Support
Progentís consultants provide expertise in multiple technologies relevant to mobile connectivity such as system infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your organization work and expense by using their wireless experience to help you select and configure mobile access technologies that make sense for your business. Progent can also optimize your network infrastructure so that mobile handhelds perform more reliably.

Emergency Remote Technical Support
Progentís Technical Response Center offers national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-qualified service engineers offer phone help and remote direct computer connection to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to competent experts as required.

To find out more details about Progent's consulting and support services for Microsoft Communications Server 2007, phone 1-800-993-9400 or see Contact Progent.

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