Microsoft Office Communications Server Support Services Microsoft unveiled the next edition of Microsoft Office Communications Server, Microsoft's platform for unifying presence, IM infrastructure, web conferencing, and Voice over IP. The most recent edition of Microsoft Office Communications Server 2007 includes enhancements that give network administrators more versatility for managing their communications infrastructure effectively while representing an extensible architecture for collaborative work processes.

To reduce expenses, improve productivity, and enhance teamwork, the new version of Microsoft Communications Server 2007 permits phone audioconferencing to eliminate expensive third-part services with an on-premises conferencing bridge that can be managed along with the existing communications environment. Microsoft Communications Server 2007 also now features desktop sharing, which allows users to share their desktop transparently and initiate audio communications and cooperate with others outside the company on PC, Mac, or Linux computers through a Web-based interface. The latest release of Microsoft Office Communications Server also enables geographically dispersed teams to work together by taking part in theme-based discussions that extend indefinitely. This tool supplies participants with an index of all available discussion sessions and themes, automatically backs up chats in a format that addresses auditing requirements, provides utilities to look through the entire history of discussion on a given topic, and provides filters and alerts to notify someone about recent updates.

The new version of Microsoft Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant window allows receptionists or group secretaries to control phone calls and conferences for associates, establish processes to direct calls, and manage higher numbers of incoming communications through a software-based interface. The Session Initiation Protocol trunking feature allows businesses to reduce costs by setting up a straight-through VoIP connection between an Internet phone service supplier and Office Communications Server without needing on-premises VoIP gateways. In addition, Microsoft Office Communicator Mobile functionality now includes more device platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist Your Business to Deploy Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server hosts all required services on a single Front End Server. The minimal expense in hardware and ease of management make this version is ideal for small and mid-sized businesses and for branch offices. Office Communications Server relies on Windows Server and takes advantage of powerful Windows Server technologies such as Active Directory, Microsoft SQL Server, Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can add instant collaboration features and presence to ubiquitous MS Office programs like as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information generated by the server can also be incorporated into line-of-business applications. Microsoft Office Communications Server 2007 also serves as the presence mechanism for team web sites and web portals, providing presence and IM access from within Windows SharePoint sites.

Office Communications Server 2007 Release 2 Support

Progent's Microsoft-certified engineers can provide professional technical support for all these areas and can help you in planning and executing a deployment of Microsoft Communications Server 2007 so as to optimize the productivity impact of this communications solution. Progent can in addition help your company to migrate from Microsoft Live Communications Server to the Release 2 edition of Microsoft Office Communications Server.

Progent's consultants can assist your company to install Microsoft Office Communications Server 2007 and configure a range of Microsoft technologies to take advantage of the presence awareness, Instant Messaging, and VoIP features available with Office Communications Server:

Microsoft Windows Server 2008 Consulting
Progent provides a range of Microsoft Windows Server 2008 planning and integration services that can assist small businesses to take advantage of Windows Server 2008. Progent's Microsoft-certified engineers can assist your company to understand the ways Windows Server 2008 could improve the productivity of your network in order to rationalize an upgrade. Progent can help you pilot Microsoft Windows Server 2008 so that you can determine its stability, speed, and compatibility handling your workloads. Progent can assist with creating a deployment plan, evaluate and enhance your current network environment, develop archiving and restoration processes, evaluate security mechanisms and policies, assist in integrating actual and virtualized servers, design fault-tolerant strategies including failover server clustering with Hyper-V, educate your in-house IT management team, and set up proactive server monitoring processes to track system protection and efficiency.

Microsoft Exchange Server 2007 Planning, Setup, Troubleshooting, and Hosting Support
Progent's expert support team can help you design and deploy a smooth Exchange Server 2007 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007. Progent's MS Exchange Server Hosting and Management Services provide an enterprise-class data center that features redundant power and cooling systems, round-the-clock site security and operations center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual machines for high availability, easy scalability, and fast restoration. Services include complete incorporation with your business network, access to handheld communication products, automated tracking of performance and security, spam and virus filtering, security update and revision management, Help Desk Call Center services, per-day backup, and comprehensive email administration services.

SharePoint Server Integration Services
Progent can provide help for designing, configuring, and managing successful Microsoft SharePoint Server installations that can significantly improve important aspects of your information network such as teamwork, web portal, enterprise search, forms-based business processes, delivery of management information, and content control. Progent's Microsoft-qualified consultants can assist your company to evaluate the business benefit for implementing Office SharePoint, deliver setup and installation support, help your business to set up SQL Server as a back-office database, enhance your network architecture, integrate your standard and custom application software to work with SharePoint Server 2007, develop a company-wide security plan that incorporates portal technology, and provide online and in-person repair and Call Center support.

Microsoft SQL Server Programming and Support
Progent's SQL Server engineers can help your small business configures Microsoft SQL 2008 efficiently, and that your SQL-based DBM solution is incorporated thoroughly with your applications. Progent can provide 24x7 server tracking to ensure your corporate information system is working efficiently, and Progent's remote Help Desk is ready to offer quick remediation for SQL problems. Progent's certified computer security engineers can evaluate your company-wide security processes and mechanisms and suggest enhancements for more complete protection. Progent's developers can assist you to develop or personalize line-of-business programs or web sites rely on databases managed by Microsoft SQL Server 2008.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Gold certified Active Directory experts are skilled in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD environments, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.

Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support consultants offer a broad range of cost-effective consulting and support services to help you company to install, integrate, repair, and administer workstations and notebooks based on Windows. Progent can provide on-premises or remote assistance for single desktop computers and handheld devices or work with you to design and carry out a company-wide rollout of the latest release of Windows. Progent can also configure Office or Microsoft Dynamics business applications on your client PCs so they integrate productively with all Microsoft applications, products from popular publishers, business servers, and line-of-business solutions throughout your network. Progent can also provide consultants and technical workers to assist you to prepare for and complete an office move or consolidation designed to cause minimal disruption of your business.

Wireless and Mobility Technologies Expertise
Progentís consultants provide expertise in a variety of disciplines relevant to mobile networking such as system infrastructure, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your business work and expense by applying their wireless background to show you how to select and integrate mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless appliances perform better.

Emergency Online Troubleshooting
Progentís Technical Response Center provides nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified service experts offer phone help and remote secure network connection to isolate and repair technical problems quickly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.

To learn additional details concerning Progent's consulting and support services for Microsoft Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.

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