Microsoft Communications Server 2007 Integration Microsoft debuted the next edition of Microsoft Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, web conferencing, and software-based VoIP. The R2 edition of Office Communications Server 2007 includes improvements that give network administrators more versatility for supporting their communications infrastructure efficiently while providing an extensible architecture for collaborative work activity.

To reduce costs, improve productivity, and support teamwork, the latest edition of Microsoft Office Communications Server 2007 allows dial-in audioconferencing to eliminate expensive third-part services with an in-house conferencing bridge that is controlled as part of an organization's overall communications environment. Microsoft Communications Server also now permits desktop sharing, which enables users to share their desktop transparently and initiate calls and team up with colleagues outside the company on Windows PC, Apple Mac, or Linux platforms via a web interface. The latest version of Office Communications Server 2007 also allows geographically scattered teams to collaborate by participating in theme-based dialogues that extend over time. This tool provides users with an index of all available discussion sessions and themes, periodically backs up discussions in an XML file format that addresses compliance requirements, delivers tools to search the entire history of chat on a specific theme, and provides triggers and alerts to notify someone of recent updates.

the new edition of Office Communications Server also includes improved support for voice communications and mobility. The innovative attendant console permits support personnel or group administrators to control calls and conferences on behalf of associates, set up processes to direct calls, and manage larger volumes of incoming communications via a software-based interface. The SIP trunking feature enables businesses to reduce expenses by setting up a direct Voice over IP interface between an IP telephony service provider and Microsoft Communications Server 2007 without requiring in-house VoIP gateways. Also, Office Communicator Mobile support now includes more platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist Your Company to Benefit from Office Communications Server 2007
A Standard Edition Office Communications Server manages all required services on a single Front End Server. The minimal expense in hardware and ease of management make this version is optimal for small and mid-sized companies and for remote offices. Microsoft Office Communications Server 2007 is powered by Windows Server and taps into powerful Windows platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server, you can incorporate instant teamwork capabilities and presence to ubiquitous Microsoft Office applications like as Outlook, Excel, and Microsoft Word. Presence awareness generated by the server can also be added to productivity applications. Office Communications Server also acts as the presence engine for collaborative web sites and web portals, providing presence and Instant Messaging access from within SharePoint Services sites.

Office Communications Server Support Services

Progent's Microsoft-certified professionals can provide expert technical services for all these areas and can assist your company in designing and implementing an installation of Microsoft Office Communications Server in order to maximize the business value of this IM, presence, and VoIP platform. Progent can also help your company to migrate from Microsoft Live Communications Server to the Release 2 edition of Office Communications Server 2007.

Progent's consultants can help you to deploy Microsoft Office Communications Server 2007 and configure a range of Microsoft platforms to benefit from the presence, Instant Messaging, and VoIP features enabled by Office Communications Server:

Windows Server 2008 Integration
Progent offers a range of Microsoft Windows Server 2008 planning and integration support that can assist small companies to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can help your company to understand the ways Windows Server 2008 could enhance the productivity of your information network in order to rationalize a migration. Progent can show you how to pilot Windows Server 2008 so that you can assess its reliability, performance, and operability handling your workloads. Progent can provide consulting for developing a rollout plan, assess and improve existing network environment, develop archiving and recovery procedures, evaluate security architecture and policies, assist in integrating physical and virtualized servers, develop fault-tolerant strategies including server and storage clustering, educate your internal network administration staff, and deploy proactive 24x7 monitoring processes to track system protection and performance.

Exchange Server Design, Installation, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can help you define and implement a smooth Exchange Server 2007 migration strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server. Progent's Microsoft Exchange Server Hosting Support Services provide a world-class data center that features redundant electrical and cooling systems, round-the-clock site security and operations center, and fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for fault tolerance, smooth expandability, and rapid restoration. Services include complete incorporation with your business network, connectivity with handheld communication devices, automated tracking of performance and security, spam protection, patch and revision control, Contact Center services, per-day data backup, and comprehensive messaging administration services.

SharePoint Server Consulting and Support
Progent can provide assistance for designing, configuring, and maintaining successful SharePoint Server installations that will significantly improve important aspects of your organization's information system such as collaboration, web portal, enterprise search, forms-based business operations, delivery of business information, and document control. Progent's Microsoft Gold certified consultants can help your company to evaluate the business benefit for deploying SharePoint Server, deliver setup and installation support, help you to set up SQL Server 2008 as a back-office database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft Office SharePoint Server 2007, create a company-wide protection strategy that incorporates web portal solutions, and provide online and on-site repair and Call Center support.

SQL Server Consulting Services
Progent's SQL Server experts can help you configures SQL 2008 efficiently, and that your SQL-powered RDBM system is integrated effectively with your business applications. Progent can provide continuous network monitoring to make sure your corporate information system is healthy, and Progent's remote Help Desk Call Center is ready to offer quick resolutions for SQL-related issues. Progent's certified network protection consultants can evaluate your business-wide security processes and mechanisms and suggest enhancements for more complete regulatory compliance. Progent's developers can help your company to develop or personalize line-of-business applications or web sites rely on databases controlled by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant practical experience to integrate optimally across an enterprise. Progentís Microsoft qualified Active Directory experts are experienced in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís areas of proven competence with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production AD systems, and fixing failed installations of Active Directory and AD-associated programs.

Desktop Support Services
Progent's certified desktop support consultants offer a broad array of affordable services to help your company to install, integrate, troubleshoot, and administer workstations and laptops powered by Windows. Progent can provide onsite or online help for individual desktop computers and moble devices or help your business to plan and implement a company-wide rollout of the newest release of Windows. Progent can also configure Office or Microsoft Dynamics applications on your workstations so they communicate efficiently with other Microsoft applications, products from third-party vendors, SQL databases, and key solutions network-wide. Progent can also supply consultants and technical workers to assist you to prepare for and implement a company move or merger organized to produce the least possible interruption to your productivity.

Wireless Solutions Planning and Support
Progentís consultants offer expertise in a variety of disciplines related to mobile connectivity including system infrastructure, Activesync, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified professionals can save your organization time and expense by using their wireless expertise to show you how to select and integrate wireless access technologies that fit the needs of your company. Progent can also optimize your IT architecture so that wireless appliances work better.

Urgent Online Troubleshooting
Progentís Technical Response Center offers national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-certified service engineers offer telephone support and online secure computer access to isolate and repair technical problems rapidly and economically. The scope of IT expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to competent specialists as required.

To learn additional information concerning Progent's support services for Office Communications Server 2007, call 1-800-993-9400 or see Contact Progent.

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