Microsoft Communications Server 2007 Support Microsoft unveiled the most recent edition of Microsoft Office Communications Server, Microsoft's solution for streamlining presence awareness, IM infrastructure, web conferencing, and IP-based calling. The R2 edition of Microsoft Communications Server 2007 includes enhancements that give IT organizations more versatility for managing their communications infrastructure efficiently while representing an expandable platform for collaborative business activity.

To lower costs, improve productivity, and promote teamwork, the latest edition of Microsoft Office Communications Server 2007 allows phone conferencing to replace costly outside services with an on-premises audioconferencing software bridge that can be managed along with a company's current communications infrastructure. Microsoft Office Communications Server 2007 also now features desktop sharing, which allows workers to share their PC transparently and initiate calls and team up with colleagues external to the company on PC, Mac, or Linux platforms via a Web-based connection. The new edition of Office Communications Server also allows geographically dispersed teams to collaborate by participating in theme-based dialogues that persist indefinitely. This application provides users with an index of all active discussion rooms and topics, automatically archives chats in an XML format that meets auditing requirements, delivers utilities to look through the entire record of chat on a given theme, and provides filters and alerts to inform people about recent updates.

the latest edition of Microsoft Office Communications Server also incorporates enhanced support for voice and mobility. The new attendant window allows receptionists or group secretaries to control calls and conferences for associates, establish workflows to direct calls, and handle larger volumes of incoming communications through a user-friendly console. A new Session Initiation Protocol trunking capability allows businesses to cut costs by setting up a direct VoIP interface between an Internet telephony service provider and Microsoft Communications Server 2007 without requiring in-house VoIP gateways. Also, Office Communicator Mobile support now includes new device platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Help You to Benefit from Microsoft Communications Server 2007
A Standard Edition Office Communications Server manages all necessary services on one physical Front End Server. The small investment in hardware and ease of administration make this configuration is ideal for small and mid-sized organization and for branch offices. Microsoft Communications Server 2007 is powered by Microsoft Windows Server and taps into core Windows Server technologies such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can incorporate real-time collaboration features and presence to ubiquitous Microsoft Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information from the server can also be incorporated into productivity applications. Microsoft Office Communications Server 2007 also serves as the presence engine for collaborative web sites and portals, delivering presence and IM support from within Windows SharePoint sites.

Microsoft Communications Server 2007 Release 2 Support Services

Progent's Microsoft-Gold certified engineers can provide expert consulting support for all these technologies and can help your company in planning and implementing a deployment of Office Communications Server 2007 in order to optimize the business impact of this IM, presence, and VoIP platform. Progent can also assist your company to migrate from Live Communications Server 2005 to the current edition of Office Communications Server 2007.

Progent's consulting experts can assist you to install Microsoft Office Communications Server and configure a wide of Microsoft platforms to take advantage of the presence awareness, IM, and VoIP capabilities available with Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Support
Progent provides a range of Microsoft Windows Server 2008 planning and integration support that can help small companies to get the most from Windows Server 2008. Progent's Microsoft Gold certified consultants can help you to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your network so that you can cost-justify a migration. Progent can show you how to pilot Windows Server 2008 so that you can assess its stability, throughput, and compatibility running realistic applications. Progent can help with developing a rollout strategy, assess and enhance your current network environment, document archiving and restoration procedures, evaluate security mechanisms and guidelines, assist in setting up actual and virtual machines, develop fault-tolerant solutions including server and storage clustering with Hyper-V, educate your in-house network administration staff, and set up automated 24x7 monitoring operations to ensure system protection and performance.

Microsoft Exchange Server 2007 Planning, Setup, Troubleshooting, and Hosting Support
Progent's expert support team can help you design and implement a smooth Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007. Progent's Exchange Hosting Services provide a world-class data center that features redundant electrical and environmental control systems, 24x7 staffed security and operations center, and failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for high uptime, smooth expandability, and fast restoration. Services feature complete incorporation with your business network, connectivity with handheld communication devices, automated tracking of performance and security, spam and virus protection, security update and revision management, Help Desk Call Center support, per-day backup, and full email management services.

Office SharePoint Server Consulting and Support
Progent can provide expertise for designing, deploying, and managing productive SharePoint Server installations that will dramatically improve important aspects of your organization's information network including collaboration, web portal, corporate-wide search, forms-driven business processes, delivery of actionable intelligence, and document management. Progent's Microsoft-qualified consultants can assist your company to evaluate the business benefit for adopting SharePoint Server 2007, deliver setup and integration expertise, help you to set up Microsoft SQL Server as a back-office database engine, enhance your network infrastructure, integrate your standard and custom business programs to work with Office SharePoint Server 2007, develop a company-wide security strategy that includes web portal solutions, and deliver online and in-person repair and Call Center services.

SQL Server Consulting Services
Progent's SQL Server consultants can help your business configures SQL Server 2008 efficiently, and that your SQL-based database solution is incorporated effectively with your application software. Progent offers automated network tracking to make sure your business information system is healthy, and Progent's remote Help Desk is available to provide quick resolutions for SQL database issues. Progent's certified network security engineers can assess your business-wide security processes and technologies and suggest improvements for more complete regulatory compliance. Progent's programmers can help your company to develop or customize business programs or eCommerce sites rely on databases managed by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Windows Active Directory demands significant practical experience to integrate efficiently across a large corporation. Progentís Microsoft certified Active Directory experts are skilled in planning, integrating, and maintaining sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online Active Directory environments, and fixing failed installations of Active Directory and AD-associated applications.

Desktop Support Services
Progent's Microsoft-certified desktop support consultants can deliver a wide array of cost-effective support services to assist your business to install, configure, troubleshoot, and administer desktop PCs and laptops based on Windows. Progent can offer onsite or online help for individual desktop computers and moble devices or help your business to plan and carry out a large-scale rollout of the latest version of Windows. Progent can also install Office or Microsoft Dynamics applications on your client PCs so they communicate efficiently with other Microsoft programs, software from third-party publishers, business servers, and key solutions throughout your network. Progent can also supply engineers and technicians to help you to prepare for and complete a company move or merger designed to cause the least possible disruption of your business.

Wireless and Mobility Solutions Planning and Support
Progentís consultants offer experience in multiple technologies related to mobile connectivity including network topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified professionals can save your company work and expense by using their wireless experience to show you how to choose and integrate mobile networking technologies that fit the needs of your company. Progent can also tune your IT architecture so that mobile handhelds work better.

Urgent Remote Technical Support
Progentís Technical Response Center offers national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-certified service experts provide telephone support and remote direct network connection to isolate and repair network problems rapidly and economically. The scope of IT expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to appropriate experts as required.

To learn more details concerning Progent's consulting and support services for Office Communications Server, call 1-800-993-9400 or see Contact Progent.

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