Microsoft Communications Server 2007 Release 2 Consulting and Support Microsoft announced the R2 edition of Microsoft Office Communications Server 2007, Microsoft's solution for managing presence, IM infrastructure, remote conferencing, and Voice over IP. The next edition of Microsoft Communications Server 2007 includes enhancements that give IT organizations more flexibility for managing their communications system effectively while representing an expandable platform for collaborative business activity.

To reduce costs, increase efficiency, and promote collaboration, the latest version of Microsoft Office Communications Server 2007 allows dial-in audioconferencing to replace costly third-part services with an in-house audioconferencing bridge that can be maintained along with a company's existing communications environment. Microsoft Communications Server 2007 Release 2 also now features desktop sharing, which enables workers to share their desktop transparently and initiate calls and cooperate with others outside the organization on Windows PC, Apple Mac, or Linux platforms via a web interface. The latest edition of Office Communications Server also enables geographically dispersed groups to collaborate by taking part in topic-based dialogues that extend indefinitely. This tool supplies participants with a list of all active discussion sessions and topics, automatically archives chats in a file format that addresses compliance requirements, delivers tools to look through the complete record of chat on a given theme, and provides filters and alarms to notify people of new posts.

Release 2 of Microsoft Office Communications Server also incorporates improved support for voice communications and mobility. The innovative attendant window allows receptionists or group secretaries to control phone calls and conferences on behalf of other users, establish processes to direct phone calls, and manage higher numbers of incoming calls via a user-friendly console. The Session Initiation Protocol trunking capability enables businesses to cut costs by setting up a straight-through VoIP interface between an IP phone service supplier and Microsoft Office Communications Server without requiring in-house VoIP gateways. In addition, Microsoft Office Communicator Mobile support now includes new device platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist You to Deploy Microsoft Office Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 hosts all necessary services on a single Front End Server. The minimal investment in computer hardware and simplicity of administration make this version is optimal for small and mid-sized companies and for remote offices. Microsoft Office Communications Server 2007 relies on Windows Server and takes advantage of powerful Windows technologies like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate real-time collaboration capabilities and presence awareness to popular Microsoft Office applications such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information from the server can also be added to line-of-business applications. Microsoft Office Communications Server 2007 also acts as the presence engine for team web sites and web portals, delivering presence awareness and IM support from within Windows SharePoint Services sites.

Microsoft Office Communications Server 2007 Expertise

Progent's Microsoft-Gold certified professionals can provide professional consulting support for all these areas and can assist your company in designing and executing an installation of Microsoft Office Communications Server 2007 in order to optimize the business value of this IM, presence, and VoIP solution. Progent can in addition assist you to upgrade from Live Communications Server to the current edition of Office Communications Server 2007.

Progent's IT professionals can assist you to deploy Office Communications Server 2007 and integrate a wide of Microsoft technologies to take advantage of the presence, Instant Messaging, and Voice over IP capabilities enabled by Microsoft Office Communications Server:

Windows Server 2008 Planning and Support
Progent provides a variety of Windows Server 2008 consulting and maintenance support that can assist small companies to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help you to understand the ways Microsoft Windows Server 2008 could improve the business value of your IT system in order to rationalize an upgrade. Progent can help you pilot Windows Server 2008 in order to assess its reliability, performance, and compatibility handling your workloads. Progent can assist with creating a rollout plan, evaluate and enhance existing network infrastructure, document archiving and restoration processes, evaluate security architecture and policies, help in setting up physical and virtualized machines, develop fault-tolerant strategies including server clustering, educate your in-house network administration team, and deploy proactive round-the-clock monitoring operations to ensure your information system's protection and performance.

Microsoft Exchange Server Planning, Configuration, Maintenance, and Hosting Services
Progent's expert consultants can help you define and implement a smooth Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Exchange Server 2007 support, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server. Progent's Exchange Hosting and Management Services provide a world-class data center that features redundant electrical and cooling systems, round-the-clock staffed security and IT support center, and failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for service continuity, smooth expandability, and fast restoration. Services include complete incorporation with your business network, access to handheld communication products, automated tracking of efficiency and network security, spam filtering, patch and revision control, Help Desk Call Center services, daily backup, and comprehensive messaging management support.

Microsoft Office SharePoint Server 2007 Help
Progent can provide expertise for planning, deploying, and maintaining productive Microsoft SharePoint Server installations that can dramatically improve key aspects of your organization's IT system including collaboration, web portal, enterprise search, forms-driven business operations, delivery of management information, and document control. Progent's Microsoft Gold certified engineers can help you to assess the business case for adopting SharePoint Server 2007, deliver configuration and installation expertise, assist you to set up SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and specialized application software to operate with Microsoft Office SharePoint Server, develop a comprehensive security strategy that includes portal technology, and deliver online and on-premises troubleshooting and Call Center services.

Microsoft SQL Server Design and Support
Progent's SQL Server experts can make sure you installs Microsoft SQL Server 2008 efficiently, and that your SQL-based data management solution is integrated effectively with your business applications. Progent can provide continuous server tracking to make sure your business network is working efficiently, and Progent's remote Technical Response Center is ready to offer rapid remediation for SQL-related problems. Progent's certified network protection experts can evaluate your company-wide security policies and technologies and recommend enhancements for more complete protection. Progent's application developers can help your company to create or customize line-of-business programs or eCommerce sites rely on databases managed by SQL Server.

Active Directory Support Services
Windows Active Directory demands extensive field experience to integrate optimally across a large corporation. Progentís Microsoft qualified Active Directory experts are experienced in designing, integrating, and troubleshooting sophisticated Enterprise Active Directory projects. Progentís areas of proven competence with Windows 2003 and 2008 AD include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in online Active Directory environments, and fixing unsuccessful configurations of Active Directory and Active Directory-associated programs.

PC Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts offer a broad array of cost-effective consulting and support services to help your company to deploy, integrate, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows. Progent can provide onsite or online technical support for single PCs and handheld devices or help you to design and implement a company-wide rollout of the newest version of Windows. Progent can also configure Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with all Microsoft programs, products from popular vendors, SQL databases, and line-of-business services throughout your network. Progent can also supply consultants and technical workers to assist your company to prepare for and complete a site relocation or merger designed to produce the least possible disruption of your business.

Wireless and Mobility Technologies Support
Progentís consultants offer experience in a variety of technologies relevant to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your organization time and money by applying their wireless expertise to show you how to select and integrate mobile networking technologies that make sense for your company. Progent can also tune your network architecture so that wireless appliances perform more reliably.

Urgent Remote Troubleshooting
Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-certified service engineers provide phone help and remote secure computer connection to isolate and resolve network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as needed.

To find out additional information concerning Progent's consulting expertise for Office Communications Server 2007, call 1-800-993-9400 or go to Contact Progent.

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