Office Communications Server Consulting and Support Microsoft made available the most recent version of Office Communications Server, Microsoft's platform for managing presence awareness, instant messaging, web conferencing, and IP-based calling. The newest edition of Microsoft Office Communications Server 2007 features improvements that give IT organizations more versatility for managing their communications infrastructure effectively while providing an expandable architecture for communications-enabled work activity.

To lower costs, increase efficiency, and support teamwork, the new edition of Microsoft Communications Server 2007 allows dial-in conferencing to replace expensive outside services with an in-house audioconferencing bridge that can be maintained along with an organization's existing communications infrastructure. Microsoft Communications Server 2007 Release 2 also now permits desktop sharing, which enables workers to share their PC seamlessly and launch calls and team up with others outside the organization on Windows PC, Apple Mac, or Linux platforms via a Web-based connection. The new edition of Office Communications Server 2007 also enables geographically scattered groups to collaborate by participating in theme-based dialogues that extend over time. This tool supplies participants with a list of all active discussion rooms and topics, automatically archives discussions in a format that meets auditing requirements, delivers utilities to search the complete history of discussion on a specific theme, and provides filters and alarms to inform people about recent updates.

Release 2 of Office Communications Server also incorporates improved support for voice communications and mobile workers. The innovative attendant window allows support personnel or team secretaries to control calls and conferences on behalf of other users, establish processes to route phone calls, and handle larger volumes of incoming calls via a software-based interface. The SIP trunking capability enables businesses to cut expenses by setting up a straight-through VoIP interface between an IP phone service supplier and Office Communications Server without requiring in-house gateways. Also, Microsoft Office Communicator Mobile support now includes more platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist Your Business to Deploy Office Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 hosts all necessary services on a single Front End Server. The small investment in hardware and ease of administration make this version is optimal for small and mid-sized organization and for branch offices. Microsoft Communications Server 2007 relies on Windows Server and taps into powerful Windows Server platforms like as Active Directory, SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can incorporate real-time teamwork features and presence to popular Microsoft Office applications such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information from your server can also be incorporated into productivity software. Office Communications Server 2007 also acts as the presence mechanism for team sites and portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint Services sites.

Office Communications Server Consulting and Support

Progent's Microsoft-certified professionals offer professional technical support for all these areas and can assist you in planning and implementing a deployment of Microsoft Office Communications Server so as to maximize the business value of this communications platform. Progent can also assist your company to migrate from Microsoft Live Communications Server to the Release 2 version of Microsoft Communications Server.

Progent's IT professionals can assist you to deploy Microsoft Office Communications Server 2007 and configure a wide of Microsoft platforms to benefit from the presence awareness, IM, and VoIP features enabled by Microsoft Office Communications Server:

Windows Server 2008 Consulting
Progent offers a range of Microsoft Windows Server 2008 planning and integration support that can assist small companies to benefit from Microsoft Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to understand the areas where Microsoft Windows Server 2008 could improve the business value of your information network so that you can rationalize a migration. Progent can help you test Windows Server 2008 in order to assess its reliability, performance, and compatibility running realistic applications. Progent can help with developing a rollout plan, assess and improve your current network infrastructure, document archiving and recovery procedures, analyze security mechanisms and guidelines, assist in installing physical and virtual servers, design fault-tolerant strategies such as failover server clustering, train your in-house IT management team, and set up proactive round-the-clock monitoring operations to track your information system's protection and performance.

Exchange Server Planning, Setup, Maintenance, and Hosting Support
Progent's Microsoft certified support team can show you how to define and implement an efficient Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007. Progent's Microsoft Exchange Hosting and Management Services provide an enterprise-class data center that features redundant power and cooling systems, 24x7 staffed security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized machines for high availability, easy scalability, and rapid restoration. Progent's services feature integration with your business network, connectivity with handheld communication devices, continual tracking of performance and security, spam filtering, patch and service pack control, Contact Center support, daily data backup, and full email management support.

Microsoft SharePoint Server 2007 Help
Progent can provide help for planning, deploying, and managing productive SharePoint Server installations that will significantly improve important areas of your company's IT network such as teamwork, intranet portal, company-wide search, forms-driven business processes, access to actionable intelligence, and document control. Progent's Microsoft-certified engineers can assist you to evaluate the business case for implementing SharePoint Server, deliver configuration and integration expertise, assist you to set up Microsoft SQL Server 2008 as a back-office database engine, optimize your network infrastructure, integrate your standard and specialized business software to work with Microsoft Office SharePoint Server, create a comprehensive security strategy that includes web portal solutions, and deliver online and in-person troubleshooting and Help Desk Call Center services.

SQL Server Programming and Support
Progent's SQL Server experts can make sure your company configures SQL Server 2008 efficiently, and that your SQL-powered data management system is incorporated thoroughly with your business applications. Progent offers 24x7 network monitoring to ensure your corporate network is always available, and Progent's remote Help Desk is available to offer rapid solutions for SQL-related problems. Progent's certified network protection engineers can evaluate your company-wide security policies and technologies and recommend enhancements for better regulatory compliance. Progent's programmers can help your company to develop or customize business programs or eCommerce sites utilize databases controlled by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands extensive field experience to configure optimally across a large corporation. Progentís Microsoft Gold certified Active Directory engineers are skilled in designing, deploying, and maintaining complex Enterprise Active Directory projects. Progentís areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.

PC Desktop Support Services
Progent's certified desktop support experts can deliver a broad range of affordable services to help your company to install, integrate, repair, and manage desktop PCs and laptops based on Windows. Progent can offer onsite or remote help for single PCs and handheld devices or work with your business to design and carry out a company-wide migration to the most current release of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics applications on your workstations so they integrate efficiently with other Microsoft programs, software from third-party publishers, database servers, and line-of-business services throughout your network. Progent can also supply consultants and technical workers to help your company to prepare for and complete a site move or merger designed to produce minimal interruption to your productivity.

Wireless and Mobility Technologies Expertise
Progentís professionals provide expertise in multiple technologies related to mobile connectivity including system topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your business time and expense by applying their wireless background to help you select and configure wireless networking solutions that make sense for your business. Progent can also tune your network architecture so that mobile appliances perform better.

Emergency Remote Technical Support
Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-qualified service engineers provide phone help and online secure network connection to isolate and repair network problems quickly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult network issues to competent experts as required.

To learn additional information about Progent's support for Office Communications Server, phone 1-800-993-9400 or visit Contact Progent.

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