Office Communications Server Assistance Microsoft announced the next edition of Microsoft Office Communications Server 2007, Microsoft's solution for managing presence awareness, IM infrastructure, teleconferencing, and software-based VoIP. The Release 2 edition of Microsoft Office Communications Server features improvements that offer IT managers additional flexibility for maintaining their communications system efficiently while representing an expandable platform for communications-enabled work activity.

To reduce costs, increase productivity, and promote teamwork, the latest version of Office Communications Server permits dial-in audioconferencing to eliminate expensive third-part services with an in-house audioconferencing software bridge that is administered along with an organization's current communications environment. Microsoft Office Communications Server 2007 also now permits desktop sharing, which enables workers to share their PC seamlessly and initiate calls and team up with others outside the company on PC, Apple Mac, or Linux-powered platforms through a Web-based connection. The new release of Microsoft Communications Server 2007 also allows geographically scattered groups to work together by taking part in topic-based discussions that extend over time. This tool supplies users with a list of all active chat rooms and themes, automatically archives discussions in a format that meets auditing regulations, provides utilities to look through the entire history of chat on a given theme, and provides triggers and alarms to notify people of recent updates.

the new edition of Office Communications Server also includes improved support for voice communications and mobile workers. The innovative attendant console permits receptionists or group secretaries to manage calls and conferences on behalf of other users, set up processes to route calls, and handle higher volumes of incoming calls through a user-friendly console. The SIP trunking capability enables companies to reduce costs by setting up a direct Voice over IP connection between an IP telephony service supplier and Microsoft Communications Server 2007 without requiring on-premises VoIP gateways. In addition, Office Communicator Mobile support now includes more platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist You to Benefit from Office Communications Server
A Standard Edition Office Communications Server manages all required services on a single Front End Server. The minimal investment in hardware and ease of management make this configuration is optimal for small and medium-sized companies and for branch offices. Microsoft Communications Server 2007 is based on Windows Server and taps into core Windows Server technologies such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant collaboration features and presence awareness to ubiquitous Microsoft Office applications such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information generated by your server can also be integrated into line-of-business software. Office Communications Server also acts as the presence mechanism for team sites and portals, delivering presence awareness and Instant Messaging access from within SharePoint sites.

Microsoft Office Communications Server 2007 Release 2 Consulting and Support

Progent's Microsoft-certified engineers can provide expert technical services for all these areas and can help your company in designing and implementing a rollout of Microsoft Communications Server in order to maximize the business value of this IM, presence, and VoIP platform. Progent can also help you to upgrade from Microsoft Live Communications Server to the Release 2 version of Microsoft Communications Server 2007.

Progent's consulting experts can assist your company to deploy Office Communications Server and integrate a wide of Microsoft platforms to take advantage of the presence awareness, IM, and VoIP capabilities enabled by Office Communications Server 2007:

Microsoft Windows Server 2008 Planning and Support
Progent offers a variety of Microsoft Windows Server 2008 consulting and integration support that can help small organizations to get the most from Windows Server 2008. Progent's Microsoft Gold certified consultants can help you to evaluate the areas where Microsoft Windows Server 2008 could improve the business value of your IT system so that you can rationalize an upgrade. Progent can show you how to pilot Microsoft Windows Server 2008 in order to assess its stability, responsiveness, and operability handling your applications. Progent can provide consulting for creating a deployment plan, evaluate and enhance existing network infrastructure, develop backup and restoration processes, evaluate security mechanisms and policies, help in installing actual and virtual servers, develop high-availability strategies including server clustering, educate your internal network administration staff, and set up proactive round-the-clock monitoring processes to track system security and efficiency.

Microsoft Exchange Server Planning, Configuration, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can show you how to define and deploy a smooth Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server. Progent's MS Exchange Server Hosting Services provide an enterprise-class data center that features redundant electrical and environmental control systems, round-the-clock staffed security and operations center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for high uptime, smooth expandability, and fast restoration. Progent's services feature integration with your business network, connectivity with mobile computing devices, automated monitoring of efficiency and network security, spam and virus filtering, patch and service pack management, Contact Center services, per-day data backup, and comprehensive email management services.

Microsoft SharePoint Server Integration Services
Progent can offer assistance for designing, configuring, and managing productive Microsoft SharePoint Server solutions that will significantly improve key aspects of your IT environment such as teamwork, intranet portal, enterprise search, forms-based business processes, access to business intelligence, and content management. Progent's Microsoft-certified engineers can help your company to evaluate the business benefit for adopting Office SharePoint, deliver configuration and installation expertise, assist your business to set up SQL Server as a back-office database, optimize your network infrastructure, integrate your standard and custom business software to work with Microsoft SharePoint Server 2007, develop a comprehensive protection plan that includes portal solutions, and provide online and on-site troubleshooting and Call Center services.

Microsoft SQL Server Consulting Services
Progent's SQL Server experts can make sure your organization installs Microsoft SQL 2008 properly, and that your SQL Server RDBM system is integrated seamlessly with your application software. Progent can provide continuous server tracking to make sure your corporate information system is working efficiently, and Progent's remote Help Desk Call Center is available to offer fast solutions for SQL database problems. Progent's certified data protection experts can evaluate your company-wide security processes and mechanisms and suggest enhancements for more complete regulatory compliance. Progent's developers can assist your company to develop or personalize business programs or eCommerce sites rely on information managed by SQL Server.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft certified Active Directory consultants are experienced in designing, integrating, and maintaining complex Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production AD environments, and repair of failed configurations of AD and AD-associated applications.

PC Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable services to help you company to deploy, configure, repair, and administer workstations and notebooks powered by Windows. Progent can offer onsite or remote help for single PCs and handheld devices or help you to plan and implement a large-scale rollout of the newest version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics applications on your workstations so they communicate productively with other Microsoft applications, software from popular vendors, database servers, and line-of-business solutions network-wide. Progent can also provide engineers and technicians to assist your company to plan for and complete a site move or consolidation organized to cause minimal disruption of your productivity.

Wireless and Mobility Solutions Integration
Progentís professionals offer experience in a variety of disciplines related to mobile networking such as system topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your business work and money by using their wireless expertise to show you how to select and configure mobile access technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless PDAs work better.

Emergency Remote Technical Support
Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-certified support professionals offer telephone help and online secure network access to troubleshoot and resolve network problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified experts as needed.

To learn additional information about Progent's support for Office Communications Server, call 1-800-993-9400 or refer to Contact Progent.

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