Microsoft Communications Server Consulting Services Microsoft announced the latest edition of Microsoft Office Communications Server 2007, Microsoft's platform for unifying presence, instant messaging, web conferencing, and IP-based calling. The next version of Microsoft Office Communications Server includes enhancements that offer IT organizations more control for supporting their communications system efficiently while providing an expandable architecture for communications-enabled business activity.

To lower expenses, increase efficiency, and promote collaboration, the latest Release 2 of Microsoft Office Communications Server permits phone conferencing to eliminate costly third-part services with an on-premises audioconferencing software bridge that is managed along with an organization's existing communications environment. Microsoft Communications Server 2007 Release 2 also now features desktop sharing, which enables users to share their PC seamlessly and initiate calls and team up with others external to the organization on Windows PC, Apple Mac, or Linux computers via a Web-based connection. The latest release of Office Communications Server also allows geographically scattered teams to collaborate by taking part in theme-based discussions that persist over time. This tool provides users with a list of all available chat sessions and themes, periodically archives discussions in a file format that addresses auditing regulations, provides utilities to search the complete record of discussion on a given theme, and offers triggers and alerts to inform people of recent updates.

The new version of Office Communications Server also incorporates enhanced support for voice and mobile workers. The new attendant console allows support personnel or group secretaries to control calls and conferences on behalf of associates, set up processes to direct phone calls, and manage higher numbers of incoming calls through an intuitive software interface. The SIP trunking capability enables businesses to reduce expenses by establishing up a direct Voice over IP interface between an IP phone service supplier and Office Communications Server without needing in-house gateways. In addition, Microsoft Office Communicator Mobile functionality now includes new device platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Help Your Company to Benefit from Microsoft Office Communications Server
A Standard Edition Office Communications Server 2007 manages all necessary services on one physical Front End Server. The small expense in computer hardware and simplicity of administration make this configuration is optimal for small and medium-sized businesses and for branch offices. Microsoft Communications Server is based on Microsoft Windows Server and taps into powerful Windows platforms like as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Office Communications Server 2007, you can add real-time teamwork features and presence awareness to popular MS Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information generated by the server can also be incorporated into line-of-business applications. Microsoft Communications Server also acts as the presence mechanism for team sites and portals, providing presence awareness and IM support from within Windows SharePoint sites.

Office Communications Server 2007 Support Services

Progent's Microsoft-Gold certified professionals can provide expert technical support for all these areas and can help you in designing and executing a rollout of Office Communications Server in order to optimize the productivity impact of this communications solution. Progent can also help you to migrate from Microsoft Live Communications Server 2005 to the latest edition of Microsoft Communications Server.

Progent's consulting experts can help your company to deploy Microsoft Communications Server and integrate a range of Microsoft platforms to benefit from the presence awareness, Instant Messaging, and Voice over IP features enabled by Office Communications Server:

Windows Server 2008 Integration
Progent offers a variety of Windows Server 2008 planning and integration services that can assist small businesses to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can assist you to evaluate the ways Microsoft Windows Server 2008 could enhance the productivity of your IT system so that you can rationalize a migration. Progent can show you how to test Windows Server 2008 in order to assess its reliability, performance, and compatibility running realistic workloads. Progent can help with creating a rollout strategy, assess and improve existing network infrastructure, develop archiving and restoration processes, analyze security mechanisms and policies, help in installing actual and virtual servers, develop fault-tolerant strategies such as server clustering, educate your in-house network management staff, and deploy automated server and network monitoring operations to track your information system's security and efficiency.

Microsoft Exchange Server 2007 Planning, Configuration, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can help you design and deploy an efficient Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007. Progent's Exchange Hosting Services provide an enterprise-class data center with redundant power and cooling systems, 24x7 site security and operations center, and fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized servers for high availability, easy scalability, and fast recovery. Services include integration with your network, connectivity with mobile communication products, automated tracking of performance and network security, spam and virus filtering, patch and service pack management, Help Desk services, per-day backup, and full email management services.

Microsoft Office SharePoint Server 2007 Integration Services
Progent can provide assistance for planning, configuring, and maintaining productive SharePoint Server solutions that will significantly enhance key aspects of your information environment including collaboration, web portal, company-wide search, forms-driven business operations, delivery of actionable intelligence, and document management. Progent's Microsoft-qualified consultants can help your company to assess the business case for adopting Office SharePoint, provide setup and integration support, assist your business to configure Microsoft SQL Server 2008 as a back-end database engine, optimize your network architecture, integrate your standard and specialized business programs to operate with SharePoint Server, develop a company-wide protection strategy that incorporates portal solutions, and deliver remote and in-person troubleshooting and Help Desk services.

SQL Server Consulting Services
Progent's SQL Server experts can help your small business configures SQL Server 2008 efficiently, and that your SQL-powered RDBM solution is incorporated seamlessly with your applications. Progent offers continuous server tracking to make sure your corporate information system is always available, and Progent's remote Help Desk is available to offer rapid resolutions for SQL database problems. Progent's certified computer security engineers can evaluate your company-wide security processes and mechanisms and suggest enhancements for better regulatory compliance. Progent's developers can help your company to develop or customize line-of-business applications or eCommerce sites utilize information managed by SQL Server 2008.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive field experience to configure efficiently across a large corporation. Progentís Microsoft qualified Active Directory consultants are experienced in planning, deploying, and maintaining complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in online Active Directory systems, and repair of unsuccessful installations of AD and Active Directory-integrated programs.

Desktop Support Services
Progent's certified desktop support experts offer a wide array of affordable support services to assist your business to install, configure, repair, and manage desktop PCs and notebooks powered by Windows. Progent can provide onsite or online technical support for individual PCs and moble devices or work with your business to plan and implement a company-wide rollout of the latest version of Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your client PCs so they communicate productively with other Microsoft programs, software from popular vendors, business servers, and line-of-business solutions network-wide. Progent can also provide engineers and technical workers to help your company to prepare for and complete a company move or merger organized to cause the least possible disruption of your business.

Wireless Technologies Planning and Support
Progentís consultants offer experience in multiple disciplines related to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified professionals can save your organization time and expense by applying their wireless expertise to help you choose and integrate mobile access solutions that fit the needs of your company. Progent can also optimize your IT architecture so that mobile PDAs work more reliably.

Emergency Remote Technical Support
Progentís Technical Response Center provides nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-certified support engineers provide telephone help and remote secure network access to troubleshoot and repair network problems quickly and affordably. The breadth of IT experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.

To find out additional information about Progent's consulting services for Office Communications Server, phone 1-800-993-9400 or refer to Contact Progent.
















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