For small company computer networks located in the state of Ohio, Progent's Microsoft authorized technicians can deliver phone assistance and troubleshooting to resolve your network troubles quickly and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the high cost and delays normally associated with in-person service calls.

If your Ohio small business is located outside of the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network support options may be limited in skills, or not available during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with efficient network solutions.

Strategically Headquartered in California's Silicon Valley
Progent is strategically located in San Jose's Silicon Valley, an area recognized globally for innovation, technology leadership, and top-notch computer network engineers. Cisco is based in San Jose and Microsoft’s Silicon Valley operation is Microsoft’s largest besides Redmond. Other leading high-tech companies headquartered in the San Jose / San Francisco Bay Area include Google, Apple, Intel Corporation, Yahoo, Sun, Juniper Networks/NetScreen, and Oracle. This region is in addition the location of several of the top ranked universities in the world. Progent has built a first-class group of Microsoft qualified experts and Cisco CCIE network specialists from this sizable resource to make up the core of Progent’s international staff of information technology consultants.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on best practices.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery expert consultants can help you create a disaster recovery strategy to handle a complete site outage. Progent can help you define a complete disaster recovery solution that incorporates scheduled disaster recovery assessments and drills so that when a catastrophic failure takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified consultants can also help your company to build an affordable, fault-tolerant network solution that addresses reliability issues involving a wide array of network technologies and processes. Progent's business continuity specialists can assist your company to deal with the high-level issues associated with keeping your company running after a disaster by taking into account not just information technology issues but additional issues such as notifying critical staff members, locating temporary work space, acquiring replacement transportation, hiring substitute workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can help you to create an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

In-depth Experience with Microsoft's Popular Server Environments
Progent offers broad expertise in Microsoft’s popular server systems. Progent offers Windows Server 2016 hybrid solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 engineering services, Windows 2003 consulting services, Windows 2000 Server upgrade support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, Exchange Server 2007 consulting services, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Microsoft Dynamics NAV Consulting
The updated release of Microsoft Dynamics NAV ERP includes several innovations such as tailored Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer programming, integration and debugging services to help your company to take advantage of Microsoft Dynamics NAV. Progent’s engineers can show you how to connect MS Dynamics NAV to additional systems and applications. Also, Progent can assist your organization to create and utilize data warehouses so you can improve your knowledge of your operations, attract more customers, refine your sales campaigns, and form productive alliances.

Oracle Database Administration Support and Application Programming
Progent offers the services of an Oracle certified expert for Oracle database administration expertise or an Oracle software developer for building database business applications. Progent's Oracle DBAs can help your business to streamline key Oracle database management activities including database tuning, backup and restore processes, and database security. Progent's Oracle software programmers can assist you to design, tune, enhance, or migrate Oracle programs based on PL/SQL. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and manage a DR solution based on VMware SRM.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 clustering consulting, Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 failover cluster expertise to enable your company implement clustered server environments that can provide high uptime, even for normal maintenance functions. This non-stop capability is feasible because any server in a cluster can be brought off-line for servicing without impacting workers. Clustering also enables IT staff to install critical security enhancements during regular working hours without impacting user productivity.

Linux Support and UNIX/Windows Integration
If your company IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient network that permits all your platforms to coexist for simpler administration, transparent dataflow, high availability, enhanced throughput, and tight security. If you are writing or testing Linux applications within an environment that includes Windows-based servers, workstations, and application software, Progent can provide full-service network outsourcing that allows you to focus on your area of high-value expertise.

Expert Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-class data center colocation sites in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's colocation expert consultants can enhance your network's fault tolerance and performance by helping you select a colo facility that meets the specific requirements of your enterprise including geographic proximity, size, communications, affordability, and value-added features and services. Progent’s colocation center IT services are designed for businesses with hardware housed at collocation hosting facilities and in need of timely on-site service at the colocation site plus remote support from Microsoft and Cisco qualified professionals. Progent provides a variety of co-location center consulting services such as system topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of non-stop configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Online Computer Help.

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