For office computer networks located throughout the state of Ohio, Progent's Microsoft qualified consultants can deliver phone help and troubleshooting to resolve your network issues quickly and affordably. Progent has developed enterprise-class skills, software tools, and support databases to diagnose and resolve IT problems while avoiding the expense and time delays associated with on-site service dispatches.

If your Ohio company is located outside of the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of expert network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Project Server Expertise
Progent's certified Microsoft Project Server experts offer comprehensive remote and onsite support services for Microsoft Project Server and for Microsoft products that integrate closely with Project Server. Consulting support services provided by Progent include Project Professional set up, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to assist you to optimize your environment to support local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server to work together securely and productively. Progent's security consultants can assist you to define and police security workflows that protect sensitive project information without interfering with the productive sharing of legitimate information.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your IT system.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service. Progentís onsite wireless survey includes physical walkthroughs, spectrum and data protection audits of your current WLAN, analysis of your site's layout, testing for RF interference, signal propagation modeling, selection of optimum locations for client-specified WAPs such as Cisco Aironet access points, Meraki access points and Apple AirPort equipment, and a detailed report defining a new wireless network.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service network consulting and support company like Progent as opposed to an individual freelance consultant, your company is ensured fast access to experienced experts whenever you require them. You do not have to worry that sickness, classes, time off, or conflicting priorities with other clients will leave you with no support when you have a crisis.

Microsoft SQL Server 2012 Support Services
Progent can provide the expertise of certified SQL Server 2012 consultants as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security professionals to help your business to manage your Microsoft SQL Server 2012 solution and define a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

PC Desktop Support Services
Progent's desktop support staff can assist you to install PCs, laptops, or handheld computers individually or assist you to plan and carry out a mass upgrade to a new edition of an OS or a new release of a key end-user program. Progent's Microsoft-certified desktop specialists can configure titles from Microsoft's Office family of end-user software or Microsoft Dynamics financial and customer relationship programs on your client PCs so they interact efficiently with other Microsoft applications, products from third-party publishers, SQL databases, and line-of-business solutions throughout your network. For example, Progent can set up Microsoft Outlook on a desktop or notebook to match both the work pattern of your employee and the security requirements of your company. Progent can in addition offer remote and in-person troubleshooting services for desktops.

Business Intelligence Reporting Consulting and Troubleshooting
Progentís BI reporting experts can provide remote and onsite consulting to help your organization with any phase of BI reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's BI consultants can assist your company to maintain your current BI system, help you to upgrade reports and databases from an outdated reporting product to a modern solution, and deliver custom online training tailored to your specific requirements. Progentís management reporting consultants can provide experience in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

Immediate Help for Urgent Problems
With Progentís emergency remote computer troubleshooting services, you can receive immediate assistance for issues that are causing network disruption. Online support does away with the long wait and increased cost associated with on-site technical service. For ordinary network administration tasks, Progentís remote support consultants can complete most jobs within a few minutes of receiving a request, rather than forcing you to live with a problem for hours for on-site help to show up.

Microsoft Windows 8.1 Migration and Integration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of network consulting services to help organizations of all sizes to deploy, administer, and support IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure testing labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects following leading practices. Progent's consultants also offer Windows 10 planning and migration help.

Virtualization Support
Virtualization technologies enable businesses to optimize resource utilization, streamline network operations, and improve workload uptime and data protection. run multiple virtual machines on a single actual computer. Common applications for virtual servers are resource efficiency, inexpensive platforms for programs that require older OS software, and economical isolation of software development or testing environments from on-line ones. Progent's virtual server engineers offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to maximize performance, dependability and manageability while simultaneously cutting expenses; propose and validate business recovery strategies that minimize downtown in case of a catastrophic failure; and deliver ongoing support, repair, and engineering assistance as virtualization technology evolves.

Mac Support Services
Progent's experts in Apple Mac OS X technology can provide Mac OS X users a variety of technical services such as desktop support, help with Apple Macintosh application software, security and accessibility expertise, integration with Windows-based networks, and custom training. For business systems based solely on Macintosh OS X or for environments utilizing a mix of Mac OS X, Linux, and Microsoft based servers and workstations, Progent has the background and depth to deal with the challenge of designing, setting up and managing a network infrastructure that is stable, secure, fast, and aligned with your business objectives.

System Center Data Protection Manager Help
Progent's Microsoft-certified Data Protection Manager consultants can assist you to create a practical business continuity strategy, design an affordable high-availability network infrastructure, configure a Data Protection Manager-powered backup and recovery solution, comprehensively validate your system, educate your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide extensive IT outsourcing such as remote housing of virtual or physical SCDPM machines in Progent's world-class data center facility.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local installations of Exchange. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Help.














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