For office networks located in the state of Ohio, Progent's Microsoft qualified consultants can deliver online help and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays normally associated with on-site technical service visits.

If your Ohio small business is situated outside of the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local network systems support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

Business Intelligence Reporting Consulting and Development
Progentís BI reporting experts offer remote and onsite consulting to help you with any aspect of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's management reporting consultants can help you to support your existing BI system, help you to migrate databases and applications from a legacy reporting product to a current solution, and deliver custom remote mentoring to meet your individual needs. Progentís management reporting consultants can provide experience in all popular BI reporting tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and service organizations to simplify complicated supply chains and streamline key business processes to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that spans from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote services to help your organization to design, program, test, install, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on iOS and Google Android mobile devices, and resolve compatibility problems between different releases of Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn problem related to Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business applications built on Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or teams.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably following best practices.

High-level Project Management Consultants
For advanced project management support, Progent can provide the services of veteran information technology professionals with decades of background as IT project managers for program development, business technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers can provide world-class management skills to assist enterprise customers to adhere to leading practices to ensure that development or deployment projects are completed on time and within budget.

Common Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the common remote Cisco router support services offered by Progent include setting up hostname, DHCP, routing maps, clock, and user accounts; configuring iBGP and HSRP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing tables, and BGP peering; upgrading router's IOS image; configuring and testing failover; resolving VPN tunnel and routing problems; producing a network diagram and documenting configuration; plus security and disaster recovery strategy.

Wide and In-depth Experience with Business Networks
Progentís team of over 100 network consultants means clients can take advantage of the leverage of over 1,000 years of combined experience and shared information to resolve the most vexing computer issues. Progentís accredited information technology engineers possess the experience to identify solutions quickly and implement them cost effectively.

Oracle DBA Services and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle DBA services or an Oracle software programmer. Progent can help you to create efficient solutions for key Oracle DBA activities such as performance tuning, backup/recovery strategies, and database protection, or mentor your in-house personnel to use industry leading practices for streamlining various management tasks. Progent can also provide the support of a PL/SQL developer to assist you to build, tune, troubleshoot, or port Oracle-based applications that can range from business reports to database-powered web commerce sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix desktop virtualization experts can assist you to design, deploy, manage, and support a virtualized Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can help you optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can assist your organization to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and rapid recovery. Progent's Citrix technology experts can also help you with other virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

Planning and Configuration Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Cisco Aironet Wi-Fi access point consulting and Cisco Wi-Fi controller consulting so you can benefit from the 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi network while extending the signal coverage.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a consistent process for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and manage a DR solution powered by VMware SRM.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite help from a certified CCIE consultant to help you to plan, implement, administer and repair unified communications environments built on Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping companies of any size to create collaboration solutions by delivering expert services that include Cisco Unified Communications Manager and Cisco CallManager system design and deployment, VoIP phones and soft phones setup, and wireless IP phone solutions. Progent can help you with Cisco's entire library of Unified Communications applications such as Cisco Jabber, WebEx, Unity Connection, Cisco Unified Contact Center, and Unified Attendant Console.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE integration experts can assist your business to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers affordable online or onsite support to assist companies to migrate smoothly to a productive unified communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

Exchange 2013 Migration Consulting
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can provide online or onsite support to help you administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment.

Microsoft Data Protection Manager Support Services
System Center 2016 Data Protection Manager offers small and mid-size organizations automatic backup and easy recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, implement, manage, and repair an enterprise-wide backup/recovery solution powered by DPM 2016. Progent can help you to migrate from an older version of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can deliver occasional expertise to resolve technical bottlenecks or provide end-to-end project management support to help you finish your Data Protection Manager 2016 initiative on time and on budget.

Talk to a Progent Computer Support Expert
To see how to access a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Online Network Support.

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