If your business information network is in the state of Ohio you can have fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to assist with complex issues affecting your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any independent support organization in the United States. The cost is competitive, billing is per minute, engagement is immediate, and support is unbeatable.

If your Ohio business is outside of major urban neighborhoods such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, contact with UNIX or CCIE-certified experts is often problematic when there's a network crash. This could mean lost productivity for your business, angry clients, unproductive employees, and defocused executives. By calling Progent's online services, you have access to a certified consultant who can provide help when you require it to get your information system on line.

Because Progent charges for telephone-based help on a per-minute basis, your business pays exclusively for support provided. Progent imposes no initialization charge. Many online support firms demand significant minimum fees or bill for each quarter hour or more. Progent's by-the-minute granularity and simple pricing model eliminate big bills for fast fixes.

If your Ohio company requires remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote support engineers offers a broad range of world-class information technology knowledge. This allows Progent's remote service experts to resolve the most challenging technical problems faster than is feasible with ordinary independent service organizations or with the internal support staff commonly available to small or mid-size businesses. Progent has developed the technology and skills to fix problems efficiently in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To help businesses who run networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team offers the services of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online contact with engineers who hold important security certifications including Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if needed, to specialists with relevant background to deal with particularly tough jobs. This speeds up remediation of urgent network problems, avoids system disruption, and minimizes technical support invoices.

For businesses anywhere in Ohio, Progent offers fast online access to a UNIX, Linux, Solaris, macOS or OS X consultant for emergency support to fix network problems that are threatening business productivity but are outside the scope of your local IT support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-qualified network experts can interface with your system by means of state-of-the-art remote support technologies that allow them to deliver quick and affordable analysis and repair of serious IT issues.

Services Progent's Online Support Experts Can Offer Your Ohio Company
Progent's network engineers are qualified to provide advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support staff can assist Ohio companies to maintain a broad array of computer products and technologies that include system infrastructure, email support, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server products for processor economization and centralized management, and migration from dated applications to modern environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts can provide online technical help for computers based on leading variants of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or common Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level networking consultants who earn this rare credential by completing thorough examinations given by Cisco. The vast majority of Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and as a result their services are not readily available to the general public.

Progent is one of the rare network support organizations that ensures that CCIEs stay available to help small and mid-size organizations. Also, Progent can provide quick communication with a CCIE via telephone so your company can benefit from immediate help for critical network problems that are impacting your business but are beyond the experience of your usual system support personnel. Progent's CCIE engineers can connect to your environment via secure remote troubleshooting technology in order to perform quick and cost-effective analysis and resolution of urgent system problems.

CCIE and CCNP qualified experts from Progent can help you to design, implement, and maintain an integrated network infrastructure that can streamline business processes, lower costs, and speed the path to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can greatly increase the strategic value of your information network in Ohio. To find out more about Progent's support for Cisco infrastructure, visit Cisco Technology Professional Support.

Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified online service engineers offer network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a broad variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Lync integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows Essentials cloud integration.

Certified Security Professionals
Progent offers you access to accredited CISA, CISM, and ISSAP security professionals who can deliver a range of system protection solutions to improve the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help your business to revive fast from an attack. Security services offered by Progent include: extensive security audits utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; efficient recovery from virus and worm assaults; integrating firewalls; establishing secure architectures for remote and mobile access; securing your email system from viruses, spam and directory harvest attacks; and offering continual automated monitoring. To find out more information on Progent's security support for small and midsize companies, go to Progent's Professional Services for System Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by offering consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications such as CRM, MS Project, Office Word, and Excel. To find out additional information concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Call Center Service and Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Call Center but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Help Desk Call Center for your organization, represent an escalation resource for the most challenging technical issues, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or programming Help Desk Call Center application software to address the special requirements of your company, or providing temporary personnel to work remotely with your internal Help Desk group to deal with high-demand events such as software migrations.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified network infrastructure specialists. Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients easy communication with a dependable technical support resource with years of experience in phone support and remote access repair service for small and medium-size business networks. Progent's concentration is on earning the Call Center a positive reputation as a solid driver of company success, and Progent's aim is to fix rather than merely record problems. To find out more concerning Progent's Help Desk service and outsourcing, see Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent's sophisticated customer support database system includes comprehensive records for all support delivered to Progent's customers. Each active Progent staff engineer has the benefit of the details of support rendered to each client by any team engineer. This history of issues and resolutions is structured as a readily retrievable internal database that allows Progent's remote technical experts to communicate their knowledge company-wide to ensure that the value of Progent's support services improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive support databases and to manufacturers' internal engineering personnel that enable Progent's online consulting experts to come up with the optimal solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To find out how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency phone-based consulting support in Ohio, phone 1-800-993-9400 or visit Urgent Online Network Help.

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