If your company IT network is in Ohio you can have quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix critical issues affecting your IT network. Progent offers the services of one of the most extensive groups of UNIX and CCIE-certified consulting experts accessible by phone of any nationwide support organization in the country. Rates are reasonable, billing is per minute, engagement is fast, and service is world class.

If your Ohio organization is situated outside of larger urban areas like Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when there's an urgent situation. This can cause a drop in revenue for your company, upset customers, unproductive employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a certified consultant ready to deliver assistance when you have to have it to get your computer network operating.

Because Progent bills for telephone-based service by the minute, your business is invoiced only for support received. Progent requires no initialization fee. Many online consulting organizations apply substantial minimum time requirements or charge for each fifteen minutes or more. Progent's fine granularity and simple billing mechanism eliminate unexpectedly large bills for fast repairs.

If your Ohio business requires technical assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's experienced staff of remote support professionals has a broad array of world-class information technology skills. This allows Progent's remote service experts to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the technology and experience to repair problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), and Design Associate.

In order to help businesses who operate networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based contact with professionals who have qualified for important security certifications such as CISM Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with unusually tough jobs. This accelerates remediation of serious network problems, avoids system disruption, and reduces maintenance bills.

For organizations in the state of Ohio, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent help to fix technical issues that are impacting business productivity but are beyond the experience of your on-hand computer support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-certified engineers can interface with your computer environment with the latest remote support tools in order to provide fast and efficient evaluation and repair of serious computer issues.

Services Progent's Online Consulting Specialists Can Offer Your Ohio Business
Progent's network engineers are qualified to deliver expert assistance for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows products and technologies such as:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical service team can help Ohio companies to maintain a comprehensive set of computer products and technologies that include system architecture, messaging support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server products for processor economization and centralized administration, and migration from outdated systems to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's support experts can provide remote troubleshooting for systems based on major variants of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux packages such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this advanced certification only after strenuous examinations administered by Cisco. Most CCIEs are hired by large corporations or national Internet service providers (ISPs), and so their expertise is not readily available to the general public.

Progent is among the rare network consulting organizations that makes sure that CCIEs are accessible to help small and mid-size companies. Also, Progent facilitates fast communication with a Cisco CCIE via phone so your company can receive timely support for complex system problems that are disrupting your productivity but are not within the competence of your local system maintenance resources. Progent's CCIE engineers can tie into your environment by utilizing the latest remote troubleshooting technology to execute quick and cost-effective analysis and resolution of critical system anomalies.

Cisco qualified experts from Progent can assist you to plan, configure, and support a converged information system that can streamline operations, lower expenses, and speed time to positive ROI. By combining Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless products integration help, Progent can significantly enhance the business value of your information network in Ohio. To find out more information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Expertise.

Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified remote service engineers can deliver network problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint 2013 design, Lync Server 2010 integration and Office Communications Server upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Consultants
Progent offers you access to accredited CISM and ISSAP security professionals who can deliver a range of system protection solutions that can strengthen the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to revive fast from a breach. Security services available from Progent include: comprehensive security evaluation using technologies such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Netcat; rapid recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile access; protecting your messaging infrastructure against spam and DHA attacks; and offering round-the-clock automated monitoring. To find out more on Progent's security expertise for small and midsize businesses, see Progent's Consulting Services for System Security.

Applications Services: Online Classes, Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Mac environments by offering help services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft business applications including CRM, Project, Office Word, and Office Excel. To find out more information about Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

Call Center Service and Outsourcing Alternatives
Progent offers a variety of service offerings for Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to give your clients instant access to a reliable technical support resource with extensive background delivering phone help and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk a positive image as a major contributor to company success, and Progent's aim is to resolve and not just report problems. To read additional information concerning Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent has deployed an arsenal of optimized tools, evolved during more than a decade of use, dedicated to promoting the highest quality of efficiency for delivering remote engineering help and repair for small and medium-size business IT networks. Progent provides safe VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity enables the engineers of Progent's Technical Response Center to link to your environment remotely without compromising system security.

Progent's highly evolved service database application keeps extensive documentation of all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of support rendered to every client by any staff member. This database of issues and resolutions is structured as an easily retrievable proprietary database that allows Progent's remote technical professionals to share their knowledge company-wide to ensure that the quality of Progent's support services improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast technical support knowledge bases as well as to manufacturers' in-house engineering staff that allow Progent's remote service experts to arrive at the optimal resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote engineering assistance in Ohio, phone 1-800-993-9400 or go to Urgent Online Network Support.

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