If your business computer network is in Ohio you can depend on fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to help with urgent problems affecting your IT network. Progent maintains among the largest teams of UNIX and Cisco CCIE support professionals accessible online of any independent support organization in the U.S. Rates are competitive, charges are by the minute, engagement is fast, and service is unbeatable.

In case your Ohio network is situated far from more populated metropolitan areas like Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, help from UNIX or Cisco CCIE experts may be limited during an emergency. This can cause lost income for your company, upset clients, idle employees, and defocused management. By calling Progent's remote support, you have access to a qualified consultant who can provide expertise whenever you have to have it to get your system operating.

Because Progent charges for telephone-based support per minute, your business pays exclusively for services provided. Progent requires no service activation charge. Many online service organizations have substantial minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy save you from large bills for fast repairs.

If your Ohio business requires online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced team of online support professionals offers a wide array of world-class computer knowledge. This allows Progent's remote service experts to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party service firms or with the in-house IT staff commonly available to smaller businesses. Progent has refined the tools and experience to repair problems economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have earned professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To help companies that maintain environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group makes available the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote support from engineers who hold a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if needed, to experts with sufficient competence to deal with particularly intractable support calls. This speeds up resolutions of urgent network problems, avoids system downtime, and minimizes maintenance bills.

For organizations anywhere in Ohio, Progent enables fast remote contact with a UNIX/Linux, Solaris, macOS or OS X consultant for critical expertise to repair computer problems that are hurting productivity but are beyond the experience of your ordinary IT service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-certified network experts can connect to your computer environment with advanced remote support tools in order to perform fast and economical analysis and remediation of serious computer issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Ohio Company
Progent's network consultants are qualified to provide advanced help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support staff can assist Ohio small businesses to maintain a broad array of IT products and technologies such as network architecture, email solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for server consolidation and centralized management, and moving from outdated applications to current solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts offer remote troubleshooting for systems powered by leading variants of the UNIX OS including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network consultants who are awarded this advanced credential only after strenuous examinations supervised by Cisco. Usually CCIEs are hired by big corporations or national ISPs, and so their expertise is not easily available to the general public.

Progent is one of the only network service organizations that makes sure that Cisco CCIEs are accessible to help small and medium sized organizations. Also, Progent offers fast access to a Cisco CCIE via telephone so your company can benefit from timely help for complex system issues that are disrupting your productivity but are outside the competence of your usual IT support providers. Progent's CCIE engineers can connect to your system using sophisticated on-line support technology in order to execute quick and affordable analysis and repair of serious network trouble.

Cisco authorized experts from Progent can help your company to design, setup, and maintain a converged business network that can simplify operations, lower expenses, and accelerate time to positive ROI. By providing Cisco routers expertise with Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your integrated network in Ohio. To find out more concerning Progent's services for Cisco infrastructure, see Cisco Network Professional Support.

Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver network troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can assist you with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint 2013 application development, Lync Server implementation and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server migration, SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Engineers
Progent offers you access to accredited CISM, CISA and CISSP security consultants who can deliver a variety of security solutions to improve the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recuperate promptly from an assault. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; quick recovery from virus and worm assaults; integrating firewalls; designing safe techniques for off-site and mobile access; protecting your messaging system from viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. To learn more concerning Progent's security support for small and midsize companies, see Progent's Professional Support for System Security.

Applications Services: Online Classes, Custom Development, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth consulting support and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Office Excel. To read more information on Progent's consulting, programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers three programs for Call Center services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients fast communication with a large support resource with years of experience delivering phone help and online repair service for small and midsize business information systems. Progent's focus is on giving the Call Center a respected recognition as a solid contributor to company performance, and Progent's target is to fix rather than simply report problems. For more information about Progent's Call Center support and outsourcing services, refer to Progent's Call Center Support.

Progent's Online Service Tools
Progent has deployed an arsenal of customized tools, evolved during years of use, focused on promoting the highest standard of efficiency for providing online engineering help and repair for small and midsize company information networks. Progent offers safe VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access allows the engineers of Progent's remote service group to interface to your network without compromising system security.

Progent's sophisticated customer support database system keeps comprehensive histories for all support provided to Progent's customers. Every active Progent staff engineer has the benefit of the history of services rendered to each client by any staff engineer. This database of problems and fixes is organized as a readily retrievable proprietary database that allows Progent's remote technical professionals to share their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other extensive support databases and to vendors' in-house engineering staff that allow Progent's online consulting experts to come up with the optimal solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
To find out how to contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency remote professional support in Ohio, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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