If your company computer network is in Ohio you can have fast online contact with a UNIX or CCIE-certified professional to resolve critical problems affecting your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any independent support firm in the U.S. Rates are reasonable, billing is by the minute, engagement is fast, and service is unbeatable.

In case your Ohio organization is some distance from more populated metropolitan neighborhoods like Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited when there's a network crash. This can cause a loss of income for your business, upset clients, idle employees, and distracted executives. By utilizing Progent, you have access to a qualified professional who can provide assistance whenever you have to have it to get your information system operating.

Since Progent charges for phone support on a per-minute basis, your company is invoiced just for support received. Progent requires no startup surcharge. Many online consulting firms demand large minimum time requirements or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism eliminate large invoices for fast fixes.

If your Ohio company requires technical support for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of remote support engineers possesses a broad array of world-class computer knowledge. This enables Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is possible with typical third-party support firms or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix problems efficiently in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE service specialists have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of high-level Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, CCDA and CCDP.

In order to assist businesses who maintain environments powered by a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote service group offers the expertise of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent offers phone-based support from professionals who hold major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually tough jobs. This accelerates remediation of urgent network problems, avoids network disruption, and minimizes technical support bills.

For businesses throughout Ohio, Progent enables immediate remote access to UNIX, Linux, Sun Solaris, Mac engineer for critical assistance to repair network problems that are affecting your business and are outside the experience of your local IT service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and Cisco CCIE-certified engineers can analyze your system using advanced remote support technologies that allow them to perform rapid and efficient analysis and repair of serious IT issues.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Ohio Business
Progent's network consultants are qualified to offer expert help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Online Expertise for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac remote computer service staff can assist Ohio companies with a large array of computer products and technologies that include network architecture, email support, security expertise for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, VMware technologies for server consolidation and centralized administration, and migration from dated systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's service professionals offer remote troubleshooting for systems based on popular versions of the UNIX OS such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who qualify for this rare credential by passing strenuous testing supervised by Cisco. In most cases CCIEs are hired by big enterprises or nationwide ISPs, and as a result their skills are not conveniently available to small and mid-size businesses.

Progent is one of the few computer support providers that ensures that Cisco CCIEs stay accessible to help small and mid-size companies. Also, Progent offers convenient communication with a Cisco CCIE via phone so you can receive timely support for critical network problems that are impacting your productivity but are beyond the comfort zone of your usual system maintenance group. Progent's CCIE consultants can connect to your environment using sophisticated on-line troubleshooting tools to perform rapid and affordable analysis and repair of urgent system trouble.

Cisco certified consultants from Progent can help your business to architect, implement, and support a converged business network that can streamline operations, reduce costs, and accelerate the path to productivity. By offering Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless technology integration assistance, Progent can significantly increase the business value of your network infrastructure in Ohio. To learn more information concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Support.

Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified online service professionals can deliver computer system repair and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of support engineers who can assist you with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint 2013 application development, Microsoft Lync integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Engineers
Progent offers you the services of accredited CISM and ISSAP security engineers who can deliver a variety of security services to enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac environment against internal or external threats or assist you to recuperate rapidly from a breach. Security services available from Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; quick recuperation from malicious assaults; integrating firewalls; designing safe architectures for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To read additional information concerning Progent's security expertise for small and medium-size companies, go to Progent's Engineering Services for Network Security.

Applications Services: Training, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by offering help services and education in graphics, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting expertise and education in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications such as CRM, Microsoft Project, MS Office Word, and Microsoft Office Excel. For additional information about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Support and Outsourcing Options
Progent provides a variety of support programs for Call Center services including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed primarily for companies who need the timely availability of a professional Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can act as a main Help Desk for your business, represent an escalation resource for tough network issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk software products to address the special requirements of your business, or adding supplemental staff to work online in conjunction with your internal Help Desk group to deal with demanding events like software migrations.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are ready to give your customers convenient communication with a reliable support resource with years of background in telephone-based help and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk a positive recognition as a major contributor to company success, and Progent's mission is to fix rather than simply report problems. For more information concerning Progent's Help Desk Call Center support, visit Progent's Help Desk Support.

Progent's Remote Service Tools
Progent has developed a collection of optimized tools, evolved during more than a decade of use, focused on promoting the most advanced standard of service for providing remote technical help and troubleshooting for small and medium-size company information systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access allows the experts of Progent's Technical Response Center to interface to your environment remotely without breaching network security.

Progent's advanced service reporting system stores extensive documentation of all support delivered to Progent's customers. Each active Progent team consultant has the benefit of the details of support rendered to each customer by any staff engineer. This archive of issues and resolutions is organized as a conveniently searchable internal database that allows Progent's online support experts to communicate their experiences company-wide to make sure that the quality of Progent's support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' internal support staff that allow Progent's online consulting specialists to find the optimal resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To see how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency remote consulting assistance in Ohio, phone 1-800-993-9400 or go to Expert Remote Network Support.

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