If your business IT network is in the state of Ohio you can now get quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix the toughest issues that threaten your network. Progent offers the services of one of the most extensive teams of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the U.S. The cost is reasonable, charges are per minute, engagement is immediate, and support is world class.

In case your Ohio office is situated far from larger urban neighborhoods such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic when there's a network crash. This could mean a loss of productivity for your business, upset clients, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a certified engineer who can offer expertise when you need it to keep your information system on line.

Since Progent bills for telephone-based support by the minute, your business owes exclusively for technical help delivered. Progent requires no service activation surcharge. Many remote service firms demand substantial minimum time requirements or charge for every fifteen minutes or more. Progent's small granularity and simple billing model do away with big bills for fast solutions.

If your Ohio business needs remote help for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's experienced staff of online consulting professionals possesses a wide range of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most complex technical problems faster than is possible with typical independent support organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the technology and experience to repair technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE service specialists have been awarded professional credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

In order to assist businesses who run environments powered by a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service group makes available the expertise of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers online contact with professionals who have been awarded a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems streamlines service escalation, when called for, to experts with sufficient background to resolve particularly tough support calls. This speeds up resolutions of serious network problems, avoids network downtime, and reduces maintenance bills.

For organizations anywhere in Ohio, Progent allows immediate remote contact with UNIX, Linux, Solaris, Apple Mac OS X specialist for critical support to fix computer issues that are affecting your business but are beyond the skill set of your in-house network service resources. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified support professionals can interface with your network via advanced remote support utilities that allow them to perform fast and affordable analysis and remediation of critical network problems.

Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your Ohio Business
Progent's network consultants are qualified to provide expert support for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows solutions such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac online technical service team can help Ohio companies to maintain an extensive assortment of IT products and technologies such as network architecture, email support, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac systems, virtual server options for server economization and streamlined management, and transitioning from older systems to modern environments based on newer versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide remote technical help for computers powered by popular variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this prestigious certification by passing strenuous testing administered by Cisco. Usually CCIEs work for big corporations or national Internet service providers (ISPs), and so their expertise is not easily accessible to smaller companies.

Progent is one of the few IT consulting firms that makes sure that CCIEs stay accessible to assist small and mid-size companies. Also, Progent offers convenient communication with a CCIE by phone so that you can get timely assistance for urgent network issues that are hurting your business but are not within the comfort zone of your local system maintenance group. Progent's CCIE engineers can tie into your network by means of the latest on-line support technology in order to perform rapid and affordable analysis and repair of critical system problems. To see more on Progent's support for Cisco network appliances, refer to Cisco Network Engineering Support.

Microsoft Gold Partner for Remote Expertise for MS Windows
Progent's Microsoft-qualified online support engineers can deliver network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your business the assistance of support professionals who can help you with a broad range of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange 2010 maintenance, SharePoint Server 2013 design, Lync Server 2010 integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Experts
Progent provides you access to certified CISM, CISSP and ISSAP security engineers who offer a variety of system protection services that can bolster the defenses of your UNIX/Linux, Solaris, or Apple Mac network against internal or external threats or help you to recover promptly from an assault. Security services available from Progent include: comprehensive security evaluation using utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; planning safe architectures for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. To find out more concerning Progent's security services for small and midsize companies, see Progent's Engineering Support for System Security.

Business Applications Support: Webinar Training, Custom Programming, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To find out additional information on Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Team.

Call Center Support Options
Progent provides several programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate accessibility of an effective Help Desk but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow situations when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Call Center or improving your existing one, selecting or customizing Call Center software products to address the special needs of your business, or providing temporary personnel to operate online with your internal Help Desk Call Center resources during demanding scenarios like system upgrades.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to offer your customers fast communication with a large support team with extensive background in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a significant driver of company performance, and Progent's aim is to fix rather than simply record problems. For more concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Support.

Progent's Remote Support Tools
Progent's sophisticated service reporting application includes extensive documentation for all support delivered to Progent's customers. Each active Progent team consultant has access to the details of services rendered to each customer by any staff member. This database of trouble tickets and solutions is structured as an easily accessible internal knowledge base that enables Progent's online technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support services grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' in-house technical staff that allow Progent's remote consulting experts to arrive at the optimal resolutions promptly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To see how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for emergency phone-based consulting expertise in Ohio, call 1-800-993-9400 or go to Urgent Online Network Support.

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