If your company IT network is in the state of Ohio you can have fast phone-based contact with a UNIX or Cisco CCIE support specialist to fix critical problems involving your network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the country. Rates are affordable, charges are by the minute, engagement is immediate, and support is world class.

In case your Ohio organization is located far from major metropolitan neighborhoods such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when you have an urgent situation. This could mean a loss of income for your business, angry clients, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a certified professional ready to deliver expertise whenever you require it to get your network on line.

Because Progent bills for online help on a per-minute basis, your company pays only for services received. Progent imposes no initialization fee. Many online support companies apply significant minimum fees or charge for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model do away with unexpectedly large tabs for quick repairs.

If your Ohio business needs technical support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's seasoned team of online support engineers possesses a wide array of in-depth information technology knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent support organizations or with the internal support resources usually available to small or mid-size businesses. Progent has refined the technology and experience to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE support experts have been awarded major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a variety of high-level Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist companies who operate networks featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group offers the services of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides remote contact with professionals who have qualified for recognized security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties streamlines service escalation, if needed, to experts with sufficient competence to resolve particularly intractable support calls. This accelerates remediation of serious problems, avoids network disruption, and minimizes maintenance bills.

For organizations anywhere in Ohio, Progent offers virtually instant online contact with UNIX/Linux, Sun Solaris, Apple Mac OS X specialist for critical expertise to repair computer problems that are affecting your business and are not within the experience of your ordinary network service group. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified support professionals can analyze your system with the latest remote troubleshooting tools that allow them to provide quick and economical diagnosis and resolution of critical network problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Ohio Business
Progent's network consultants can offer advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X online computer support team can assist Ohio small businesses with a comprehensive array of computer products and technologies including system infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Mac OS X systems, virtual server technologies for processor economization and streamlined management, and transitioning from legacy applications to modern environments based on newer versions of UNIX/Linux, Solaris, Mac OS X, or Windows.

Progent's support experts offer online technical help for systems powered by leading derivatives of the UNIX OS including: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this advanced certification only after strenuous examinations supervised by Cisco. Usually CCIEs are hired by large enterprises or nationwide ISPs, and consequently their expertise is not easily accessible to small and midsize businesses.

Progent is one of the few network service providers that ensures that Cisco CCIEs stay available to assist small and medium sized companies. Also, Progent can provide quick communication with a Cisco CCIE by phone so your company can benefit from timely help for critical system issues that are impacting your productivity but are not within the scope of your ordinary system support group. Progent's CCIE engineers can access your system by means of the latest remote troubleshooting technology to execute fast and economical diagnosis and remediation of urgent system problems. To see additional information concerning Progent's services for Cisco network appliances, refer to Cisco Network Consulting Expertise.

Gold Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified online service experts can deliver computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting professionals who can help your company with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint 2013 development, Microsoft Lync integration and Microsoft Office Communications Server upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Consultants
Progent offers you contact with qualified CISA, CISM, and ISSAP security professionals who can deliver a variety of security services to strengthen the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac network against internal or external threats or assist your business to revive promptly from a breach. Security solutions available from Progent include: extensive security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile access; securing your email system against viruses, spam and DHA attacks; and implementing 24x7 network monitoring. For more concerning Progent's security expertise for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional engineering expertise and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications including CRM, MS Project, Microsoft Word, and MS Excel. To find out additional information concerning Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides several programs for Help Desk services including UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can offer your clients convenient contact with a large technical support resource with extensive background delivering phone help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive image as a key driver of business success, and Progent's goal is to resolve rather than merely document problems. To learn more information about Progent's Call Center support and outsourcing services, see Progent's Help Desk Call Center Services.

Progent's Online Technical Support Technologies
Progent's advanced service database software keeps comprehensive histories for all service provided to Progent's customers. Every active Progent team consultant has the benefit of the specifics of support provided to every client by any staff engineer. This database of trouble tickets and solutions is organized as an easily searchable internal knowledge base that enables Progent's online technical engineers to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional vast support knowledge bases and to manufacturers' internal technical staff that allow Progent's online consulting experts to find the optimal resolutions quickly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for urgent remote consulting assistance in Ohio, call 1-800-993-9400 or go to Urgent Remote Computer Support.

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