For small company networks located in the state of Ohio, Progent's Microsoft and Cisco certified consultants can provide phone support and remote troubleshooting to repair your computer system issues quickly and affordably. Progent has developed world-class expertise, software tools, and support databases to identify and fix computer network problems without the high cost and delays associated with in-person technical service dispatches.

If your Ohio business is located outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support choices may be limited in expertise, or not available during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the job, but an expert with field proven methods for applying those skills to assist with cost effective network solutions.

SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as experienced database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security consultants to help you to manage your SQL Server 2012 solution and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless LAN customized for your environment, offering your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises survey includes physical walkthroughs, spectrum and security assessment of your current wireless network, evaluation of your site's floor plans, measuring for RF interference, signal propagation modeling, identification of the best locations for client-requested Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a detailed document describing a new wireless network.

Remote Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers expert online support for Windows and Cisco-based systems anywhere in the United States. Progent's certified engineers have the experience to help you to analyze and solve tough network problems quickly and cost effectively. The scope of information technology expertise offered by Progent's staff of engineers makes it possible to escalate even the most challenging issues to the right subject matter experts as required. Whether you require occasional phone support and remote repair or ongoing access to a Help Desk Call Center, Progent's engineers can provide your organization with enterprise-level expertise without the cost and administrative hassle of maintaining a big internal support group.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS Internet Data Center in Sacramento, California is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot systems, the lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified mechanism for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and deploying VMs and hosts, implement fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.

Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX solution by integrating closely with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of CUCM setup and debugging in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server.

ProSight Managed Services for Network Monitoring and Management
Progent offers a family of affordable, flat-rate managed services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology used by some of the industry's leading corporations. Progent's ProSight suite of outsourced network management services addresses all key aspects of modern networking such as email content filtering, behavioral-based threat defense, patch management, cloud-based backup/recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook about the advantages of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Planning and Deployment Consulting for Microsoft Skype for Business
Progent's Microsoft Skype for Business experts offer remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security consultants can help you design and verify a security strategy for your Skype for Business solution that is compliant with government and industry standards.

Deployment Consulting for Lync Server 2013
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook clients, Word and PowerPoint. Progent's Skype for Business experts can also assist your organization to plan and implement out a smooth migration to Skype for Business.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security services addressed under GIAC accreditation including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security incidents.

Security Vulnerability Scanning for Small Businesses
Progent offers two low-cost service bundles designed to enable small businesses to receive an objective security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized computer within your company firewall to assess vulnerabilities to internal threats. Both security inventory packages are configured and run from a protected external location.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or visit Online Network Support.














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