For office networks located within the state of Ohio, Progent's Microsoft and Cisco certified engineers can deliver online support and remote troubleshooting to solve your network systems problems quickly and cost effectively. Progent has acquired enterprise-level expertise, software utilities, and support knowledge bases to troubleshoot and resolve network problems without the cost and delays normally associated with on-site technical service dispatches.

If your Ohio small business is located beyond the larger metropolitan areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to deliver excellent network solutions.

Microsoft Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 experts can deliver a variety of technical services to assist organizations of all sizes to deploy, administer, and support IT systems that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can assist to design and configure testing labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects based on industry best practices. Progent's consultants also offer Windows 10 planning and migration assistance.

Unified CM and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX solution by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM consultants can help with any aspect of CUCM support and troubleshooting in areas such as integrating Voice over IP phones and desktop video phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV offers powerful new features such as tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer software development, configuration and troubleshooting support to enable your company to get the most from Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV to other systems and applications. Also, Progent can help you to design and utilize data warehouses so you can enhance your understanding of your business, attract additional customers, refine your marketing campaigns, and form successful partnerships.

Help with Selecting an ISP and an Internet Connection Package
Progent can provide the affordable services of remote Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent include evaluation of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service plan. Network provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Juniper Networks Consulting
Progent's Juniper Networks-certified network engineers can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances, routers, and high-performance switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that include a combination of Juniper's software platforms.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following leading practices.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent can provide access to a NetApp MetroCluster consultant who can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with information assurance standards and government mandates.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your information system.

Citrix Virtual Desktop Consulting
Desktop and application virtualization platforms from Citrix permit quick provisioning of new client computers, fast deployment of current applications, simplified desktop image management, immediate recovery from desktop PC failure or theft, lower initial investment in and longer usable life for client computers, consistent high performance, centralized control of security policies, and the ability to keep sensitive business data from being taken from the data center. Progent's Citrix XenDesktop consultants and Citrix XenApp experts can assist you to evaluate, test, install, manage, and troubleshoot Citrix virtual Windows desktop and application products and can assist you with additional virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Office Access Software Programming
Progent's Office Access consulting experts can provide economical remote support for all editions of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online classes for Office Access application programming and database management.

Progent's Integration Services for Windows Server Essentials
Windows Server Essentials is an affordable, versatile operating system that allows small organizations to transition from the older physical on-premises datacenter to the new hybrid computing model that includes on-premises and cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can help you to determine the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent offers comprehensive project management support so you can plan and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 integration with on-premises Exchange and Azure planning and integration consulting.) Progent can also provide as-needed consulting, troubleshooting, and training.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-qualified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Comprehensive Support for Systems at Colocation Data Centers
There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and major cities across the U.S., and Progent's colocation expert consultants can improve your systemís reliability and performance by helping you choose a remote data center site that addresses the specific needs of your organization such as geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are intended for businesses with equipment located at colocation hosting facilities and in need of on-demand on-site assistance at the collocation facility plus online support from Microsoft and Cisco certified professionals. Progent provides a selection of collocation center support services such as system architecture analysis, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, development and installation of high availability systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server clustering configurations.

Planning and Migration Consulting Support for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and post-migration technical help.

Contact a Progent Network Consultant
To learn how to contact a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Network Help.

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