For office network systems located anywhere in the state of Oklahoma, Progent's Microsoft and Cisco qualified professionals can deliver remote phone assistance and remote troubleshooting to fix your computer network troubles fast and affordably. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays associated with in-person service visits.

If your Oklahoma business is situated beyond the larger urban areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of customers. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the typical online Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing tables, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing maps, and BGP peering; installing current IOS image; validating router failover; resolving VPN tunnel problems; making a network diagram and documenting router setup; plus security and availability strategy.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help organizations to configure Progent's Email Guard Security Gateway to enforce your content policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate information or spam-like messages. Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep in compliance with industry privacy standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless LAN adapted to your environment, providing you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey includes physical inspection, RF and data protection assessment of your existing wireless network, evaluation of your site's layout, testing for radio frequency contention, RF propagation modeling, selection of optimum locations for client-specified Wireless Access Points (WAPs) including Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining the new wireless network.

Best Practices Followed by Expert Engineers
Many organizations located far from areas with plentiful network consultants utilize poorly trained or unseasoned local resources for critical computer network support. This can result in a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco qualified consultants average over a decade of hands-on industry background, in the front lines of IT support, providing an extensive array of information system tasks for a broad mix of clients. Consequently, with Progent you get not only expert technical knowledge, but a consultant who follows computer industry leading practices in applying those skills to resolve real-world information network issues efficiently and in a consistent fashion.

Broad and Deep Expertise with Business Information Networks
Progentís team of more than 80 computer network experts means clients benefit from the leverage of more than a thousand years of combined background and shared information to fix the most difficult system issues. Progentís accredited network engineers have the know-how to identify fixes fast and deliver them affordably.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the scope of IT knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific tasks related to your SharePoint 2013 deployment.

Help with Selecting an Internet Service Provider and a Service Plan
Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Microsoft Windows 8.1 Integration
Progent's certified Windows 8.1 consulting experts can deliver a range of technical services to assist companies of all sizes to deploy, administer, and support IT systems that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure test labs to assess Windows 8.1 and develop and execute Windows 8.1 deployment projects following industry best practices. Progent's consultants also offer Windows 10 migration assistance.

Progent's Cloud Integration Support for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small businesses to make the move from the traditional physical in-house datacenter to the new hybrid computing model that combines local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support to help you design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure integration consulting services.) Progent also offers continuing consulting help, troubleshooting, and customized training.

Video Conferencing and Telepresence Consulting Services
Progent can provide the services of a certified video conferencing and telepresence engineer with expertise integrating products from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can assist businesses of any size to build and troubleshoot a network that provides the speed, reliability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.

Data Protection Manager Support Services
Progent's certified Data Protection Manager consultants can help you to create an effective disaster recovery strategy, implement a cost-effective fault-tolerant IT infrastructure, configure a Microsoft SCDPM-powered backup and recovery system, thoroughly test your SCDPM system, educate your IT personnel or local consultants how to manage SCDPM, or handle complete information technology outsourcing services such as remote hosting of Microsoft System Center Data Protection Manager servers in Progent's secure data center.

Automated Server Monitoring with Microsoft System Center Operations Manager
Progent provides a selection of network maintenance packages based on Microsoft System Center Operations Manager. Progent's automated, 24x7 network monitoring makes your server support proactive rather than reactive. By identifying potential issues before they result in network downtime, Progent's server monitoring can keep your network safe from untimely and expensive service interruptions.

Contact a Progent Computer Support Expert
To see how you can access a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Help.

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