For small company network systems located within the state of Oklahoma, Progent's Microsoft qualified technical experts can provide online support and troubleshooting to resolve your network systems problems fast and affordably. Progent has developed world-class expertise, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the high cost and delays normally associated with on-site service calls.

If your Oklahoma company is located outside of the larger urban areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby computer network support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with affordable network solutions.

Live Online Training for Popular Desktop Apps
Progent provides online instruction for popular client applications and environments including Excel, Word, PowerPoint, Outlook, Adobe Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online instruction offers the benefits of traditional in-person seminars, including immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the schedules of multiple students.

IT Consulting Services for Local Governments and School Districts
Progent has a long background providing a broad range of online IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is among the industryís pioneers in delivering advanced remote network support and has provided IT solutions to organizations in every state. Progent's remote IT support for local governments eliminates travel costs and solves problems faster than onsite support.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

ProSight Systems Watch Automated Server and Desktop Monitoring and Management
ProSight Systems Watch is Progentís server and desktop monitoring subscription service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight Systems Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent consultant so that any potential issues can be addressed before they have a chance to disrupt productivity. Find out more about the complete ProSight line of affordable managed services for small businesses.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery between datacenters located up to 185 miles apart. Progent offers access to a NetApp MetroCluster consultant who can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to prove compliance with industry standards and government requirements.

Exchange 2016 Migration Support
Progent's MS Exchange 2016 experts can assist your business in all facets of your upgrade to Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtualization platforms, a world-class datacenter facility, plus the support expertise of Progent's Microsoft Gold qualified engineering team to provide small businesses a complete network outsourcing alternative that improves network reliability and security, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting model, the client owns the data, the OS platforms, and the software applications. Because the system is virtualized, it can be transported immediately to a new hardware host without lengthy and chancy reconfiguration. With Private Cloud hosting, you are not kept hostage to a single hosting provider.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, configuration, administration, troubleshooting, and application development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment. If your organization is currently running Microsoft SQL Server 2014, Progent can help your company to perform a cost-effective upgrade to SQL Server 2016.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

Linux Consulting and Linux/Windows Integration
If your organization's network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive system that allows all your platforms to coexist peacefully for easy management, seamless dataflow, fault tolerance, enhanced performance, and tight security. If you are creating Linux based-software within an environment that incorporates Microsoft-based servers, workstations, and applications, Progent offers full-service outsourcing that allows you to focus on your area of expertise.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows Server 2016 failover clustering integration, Microsoft Windows Server 2012 clustering expertise and Windows Server 2008 failover cluster expertise to enable your business design clustered server configurations that can provide world-class uptime, even for routine maintenance operations. This zero-downtime feature is feasible because any server in a cluster can be taken off-line for maintenance work without affecting users. Clustering also allows IT staff to install critical security enhancements during regular business hours without impacting user productivity.

Talk to a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Online Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.