If your business network is in the state of Oklahoma you can depend on fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with critical problems involving your network. Progent retains among the largest groups of UNIX and CCIE-certified support professionals accessible by phone of any independent support firm in the United States. The cost is affordable, billing is by the minute, engagement is immediate, and service is world class.

In case your Oklahoma business is located outside of more populated urban neighborhoods like Oklahoma City, Tulsa, Norman, or Lawton, contact with UNIX or Cisco CCIE engineers could be problematic when you have a crisis. This can cause a loss of revenue for your business, angry clients, idle workers, and distracted executives. By contacting Progent, you can get in touch with a certified consultant who can deliver assistance whenever you require it to get your network on line.

Since Progent bills for phone help by the minute, your business pays exclusively for support delivered. Progent imposes no startup fee. Some online consulting companies apply significant minimum payments or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing model avoid large tabs for speedy fixes.

If your Oklahoma business requires remote help for UNIX, Linux, Solaris, Mac or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced team of remote support professionals offers a broad range of world-class information technology skills. This enables Progent's online technical support experts to deal successfully with the most challenging technical problems faster than is possible with typical third-party support organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in many different computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE service specialists have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a variety of key Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Associate.

To help businesses that operate networks powered by a combination of UNIX/Linux and Microsoft Windows technology, Progent's online service group makes available the services of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers remote contact with engineers who have earned the industry's top security certifications including CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant background to deal with unusually intractable jobs. This speeds up resolutions of emergency network problems, prevents system downtime, and minimizes maintenance bills.

For companies in the state of Oklahoma, Progent allows fast online contact with UNIX/Linux, Sun Solaris, Mac OS X engineer for critical support to fix network problems that are threatening business productivity and are beyond the experience of your in-house computer service organization. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-qualified engineers can connect to your network via advanced remote troubleshooting utilities that allow them to perform rapid and economical evaluation and repair of critical network issues.

Troubleshooting Services Progent's Online Support Experts Can Provide Your Oklahoma Company
Progent's network engineers are qualified to deliver advanced assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based technical support team can assist Oklahoma companies with a comprehensive set of information products and technologies that include network architecture, email solutions, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, VMware products for processor economization and streamlined management, and migration from older systems to modern environments based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or Windows.

Progent's service professionals can provide online technical help for systems based on leading derivatives of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who are awarded this advanced certification only after intense examinations given by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and consequently their help is not conveniently accessible to the general public.

CCIE and CCNP qualified engineers from Progent can help your business to architect, implement, and maintain a converged network infrastructure that can simplify business processes, lower costs, and speed time to positive ROI. By offering Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can dramatically increase the business value of your information network in Oklahoma. To see additional information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Expertise.

Microsoft Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support professionals can provide network problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of support engineers who can assist you with a broad range of technology practice areas such as Windows Server 2012 R2 integration, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 application development, Microsoft Lync integration and Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 migration and programming and SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified Security Engineers
Progent offers you access to certified CISM, CISA and CISSP security engineers who can deliver a range of system protection services to strengthen the immunity of your UNIX, Linux, Sun Solaris, or Mac OS X network against internal or external threats or help you to recuperate rapidly from a breach. Security services available from Progent include: extensive security analysis utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; efficient recovery from virus and worm attacks; setting up firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up continual network monitoring. For more information about Progent's security expertise for small and midsize companies, refer to Progent's Consulting Services for Network Security.

Applications Support: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers professional engineering expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft applications such as CRM, MS Office Project, MS Office Word, and Microsoft Excel. For additional information about Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Service and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center services including UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can act as a primary Call Center for your organization, serve as an escalation resource for tough technical problems, or be ready in those instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk or improving your current one, selecting or customizing Help Desk Call Center software products to meet the particular requirements of your business, or providing supplemental personnel to operate remotely with your internal Help Desk resources during high-demand events like software migrations.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to give your customers easy contact with a large technical support team with years of experience delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive image as a solid contributor to company performance, and Progent's mission is to fix and not simply document problems. For more information concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent has developed a collection of optimized tools, refined over more than a decade of use, focused on promoting the most advanced standard of service for delivering online technical help and troubleshooting for small and medium-size company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity permits the experts of Progent's remote service group to connect to your network remotely without breaching system security.

Progent's sophisticated service database software includes extensive documentation of all support provided to Progent's customers. Each active Progent team consultant has the benefit of the specifics of support delivered to each client by any team engineer. This history of trouble tickets and solutions is structured as an easily searchable internal knowledge base that allows Progent's online technical experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal support staff that allow Progent's remote service specialists to arrive at the best resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To find out how to contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based engineering support in Oklahoma, call 1-800-993-9400 or visit Urgent Remote Network Help.

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