For office networks located within the state of Oklahoma, Progent's Microsoft and Cisco qualified technical experts can deliver online support and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software tools, and support databases to identify and repair IT problems without the expense and time delays normally associated with on-site technical service visits.

If your Oklahoma business is situated beyond the larger metropolitan areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network support choices may be limited in technical capability, or not available during an emergency. This can result in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you get not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

MySQL Software Programming and Database Administration Support
Progent's certified MySQL database experts offer a variety of affordable online support services to help organizations to enhance the business value of MySQL technology. Expertise available from Progent for MySQL environments cover database administration services, application development, and MySQL migration assistance.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate information or spam. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Juniper and NetScreen Consulting and Support
Progent's Juniper-authorized network engineers can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to enable your business to simplify the administration and improve the protection of your Juniper Networks VPN appliances, routers, and switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that incorporate a mix of Juniper's OS platforms.

Broad Experience with Microsoft's Popular Server Platforms
Progent provides broad experience with Microsoftís popular server platforms. Progent can provide Windows Server 2016 hybrid integration, Windows Server 2012 R2 consulting and support, Windows 2008 R2 help, Windows 2003 professional help, Windows 2000 Server engineering services, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, Microsoft Exchange 2007 consulting and troubleshooting services, Microsoft SQL Server 2016 integration and development, and SQL Server 2012 and 2014 consulting services.

Progent's Consulting Support for SQL Server 2016
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer online and on-premises expertise to help organizations of all sizes to plan, deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Exchange Server 2016 Migration Support
Progent's Microsoft Exchange 2016 Server consultants can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Wide and In-depth Expertise with Business Networks
Progentís team of more than 80 computer network experts means customers can take advantage of the leverage of more than a thousand years of combined background and collective knowledge to repair the most vexing network problems. Progentís certified information technology engineers possess the experience to identify fixes fast and deliver them cost effectively.

Immediate Help for Urgent Problems
With Progentís emergency remote computer troubleshooting services, you can get instant assistance for problems that are causing lost productivity. Remote support does away with the long delay and higher cost required for in-person technical support. For ordinary network administration work, Progentís online support consultants can finish the majority of jobs within a few minutes of a request, rather than forcing you to live with a problem for up to a day for on-site help to show up.

Consulting Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for key workloads by offering centralized, cross-platform tracking of IT infrastructure installed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite support to help organizations of any size to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can help you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center (TRC) is committed to providing the highest level of remote computer support available for both urgent as well as non-critical issues. For emergency problems that impact multiple users, vital personnel, or a line-of-business application, the Technical Response Center will respond within an hour. For non-critical issues, the TRC is committed to respond within two hours. Under any circumstance, your trouble ticket will be generated promptly and accurately, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on each resolved issue to make sure you are satisfied with the outcome and ready to close the trouble ticket. Find out more details about Progent's TRC Customer Commitment.

Azure Integration Consulting
Progent's Azure integration experts can help you with every phase of Azure cloud migration including needs analysis, readiness evaluation, solution architecture, pilot testing, implementation, automated management, performance optimization, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that transparently combines physical datacenters with Azure-based services.

Management Support for Lync 2013
Lync 2013 enables organizations of any size to build a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. If you are already using Microsoft Lync, Progent's Skype for Business Server experts can assist you to design and implement out a smooth upgrade to Skype for Business.

Microsoft System Center 2016 Consulting Services
System Center 2016 delivers major improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

Microsoft SQL Server Application Development
Progent's Microsoft-certified SQL Server application developers can help with the entire lifecycle of creating and maintaining SQL Server applications. Progent follows industry best practices using Microsoft's .NET architecture to develop extensible, manageable custom software applications and to finish software development projects on time and on budget. Development expertise offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, ETL development, data migration, T-SQL programming, software installation, storage management, performance optimization, backup/recovery strategies, partitioning, replication, security and compliance, and business continuity.

Mac OS X Support Services
Progent's experts in Apple Mac OS X technology can provide Mac OS X users a range of technical services such as desktop support, assistance with Apple Macintosh applications, security and accessibility consulting, co-existence with Windows networks, and custom education. For business systems based exclusively on Macintosh OS X or for environments incorporating a mix of Macintosh, Linux, and Microsoft powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring and managing a network system that is reliable, safe, efficient, and aligned with your business goals.

Contact a Progent Computer Support Expert
To see how you can access a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or visit Remote Computer Help.














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