Oklahoma Computer Network Consultants for Small Business IT Networks: Online Phone Assistance and Repair
For business computer networks located in the state of Oklahoma, Progent's Microsoft certified technical team members can provide remote phone help and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed top-notch expertise, sophisticated tools and support databases to diagnose and resolve network problems without the expense and delays associated with onsite service dispatches.
If your Oklahoma small business is located outside of the larger metropolitan areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network systems support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s group of network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.
Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest tier of organizations that work closely with Microsoft, have demonstrated IT skills, and have confirmed client references. Microsoft Gold Partners must maintain large staffs of IT experts who have undergone comprehensive proficiency testing. Microsoft Gold Partners are provided access to exclusive support and training opportunities from Microsoft and early exposure to new software for training and piloting purposes.
Remote Network Administration
Remote access tools and technologies have improved to the point that there is rarely a need for hands-on access to servers in order to provide effective support. With the installation of an out-of-band remote support/management card in your server, virtually any administration or support tasks can be accomplished remotely by Progent engineers. Remote network support services available from Progent include operating system installations or upgrades, complete server disaster recovery, plus mass storage disk and router configuration.
VPN Access Support for Popular Remote Access Gateways
Progent engineers can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the consultants at Progent's Technical Response Center to access your computer network remotely without compromising system security.
Advanced Remote Access Utilities
Advanced remote access tools and experienced technicians and engineers combine to enable Progent to solve most computer network problems quickly and affordably. Progent is a leader in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's consultants have the advantage of a wide range of Microsoft support tools, technical information, and extensive on-going training.
Easy Engagement and Billing Model
Progent makes it easy to be a customer. Progent requires no complex contracts, no minimum commitments, no retainers, and no minimum support time. All service time is fully documented and invoiced to the actual minutes utilized.
Applications Support Services
Progent's Experts Team offers in-depth consulting expertise in specific application areas. By providing a one-stop source for IT generalists and specialists, Progent can tailor fast, cost effective and comprehensive IT solutions that fit the individual needs of your business. Areas of applications expertise available from Progent include ERP, MRP and accounting support, Microsoft CRM help and training, plus support and customized training for Microsoft Project, Microsoft Excel and Microsoft Word.
Detailed Documentation
Progent provides complete and detailed documentation of all support work to ensure clients don’t ever feel “captive” to their support organization. Progent sends e-mail documentation of services accomplished shortly after completion of each support interaction, and also provides a printed copy along with monthly billings for accounting purposes.
Experience with a Broad Spectrum of Small Business Networks
Progent’s expert certified team members have provided IT support services to thousands of companies in hundreds of diverse industries, giving Progent a unique real-world experience on what computer network solutions work and which ones don’t.
Web Development Services
If you want to revamp your company Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web architects and developers. Progent's consultants can also help you build and maintain a secure, robust server and communications environment, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web Site design, Web project management, .ASP and .NET programming, graphics design, and 1-on-1 training in Microsoft FrontPage. Progent can also provide consultants who can you create and deploy custom eCommerce solutions.
Expert Wireless Engineering and Support Services
Progent’s Wireless Consulting Services offer small organizations a fast, cost effective way to select and integrate the latest wireless technology. Few small businesses have in-house Information Technology staffs with the experience or time to keep up to date on the fast-changing world of wireless products and services, and even fewer have the field proven experience to cut through the hype in order to identify and integrate optimal connectivity solutions. Progent’s extensive background both as an integrator and consumer of wireless network technology makes it possible to offer expert consulting support for a broad range of wireless applications.
Affordable Computer Support Solutions
Many small businesses utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with under qualified experience can take many times longer to perform the same job than an experienced IT professional. For example, paying 30% less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a poorly designed or implemented IT infrastructure that is unstable can cost a business many times over its’ price in lost productivity.
Network Monitoring Expertise
Progent offers an assortment of Network Support Packages based on the proactive problem solving capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your and identifies issues before they can disrupt your network.
Progent's Juniper Networks experts can help you configure and support Juniper NetScreen Firewalls and Juniper IPSec VPN appliances and Juniper Security Manager software for Juniper Netscreen Firewalls. In addition to offering configuration support for
Juniper Networks Firewalls and Juniper VPN technology, Progent's CISSP qualified security experts and CISM certified professionals can help you create a comprehensive security strategy and build security into your business operations.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for information systems with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your network.
Progent’s data center support services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and requiring on-demand in-person service at the colocation site as well as off-site support from Microsoft and Cisco qualified experts. Progent provides a full array of data center and IDC and colocation consulting services such as network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster configurations.
Progent's SonicWALL experts can show you how to select, install, and maintain the SonicWALL Firewall, VPN and SonicWALL PRO family of products and can offer training to help you to manage SonicWALL security technology. Progent's CISSP certified consultants, CISM certified security engineers, and CISA certified IS security audit specialists can help you design an end-to-end security plan, including documented policies, and build security into your business practices.
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, maintenance, and troubleshooting services for SharePoint Portal Server (SPS). Microsoft SharePoint Server is an enterprise portal platform for intelligently coordinating people, teams and information. SharePoint offers a common location for your employees or clients to connect to, manage, share and manipulate useful data, documents, and applications and to communicate with other people. SharePoint allows faster and more intelligent decisions, more efficient access across teams and more economical business practices. The primary goal of SharePoint Portal Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the data they’ve created in a way that makes data easy to locate, retrieve and apply.
Progent's certified Internet Security and Acceleration Server 2006 experts can help you to design, install, and support a configuration of Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company requires.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual machines include hardware consolidation, economical platforms for line-of-business legacy software running on obsolete operating systems, and affordable isolation of program development or evaluation systems from production systems.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent's consultants offer Apple Mac users a variety of services such as desktop support, Apple OS X expertise, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom training. For business networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft certified consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, safe, fast and aligned with your company's objectives.
Progent's Microsoft and Cisco qualified network consultants offer advanced support for a broad range of products and technologies and can deliver that expertise online nationwide or onsite in major cities throughout the country and anywhere in Northern California. Progent offers round-the-clock remote help for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple Mac, or for environments that include a mix of Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco Systems CCIE network specialists for complex connectivity problems, plus the assistance of CISA-qualified security engineers to assist with high-level security planning and troubleshooting. Progent has delivered remote network support to companies in every state in the United States.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the Firefox X Core family of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard VPN security product that fits your network protection plan and is within your IT budget. Progent can also help you to combine WatchGuard Firewall and SSL VPN products with protection technology from other suppliers and provide a one-stop source for network support, education, and security consulting.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a central spot for your employees or clients to access, organize, distribute and manipulate useful data, files, and applications and to interact with other people. It allows faster and more intelligent decisions, more effective access across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available inside and outside a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they’ve developed in a manner that makes data easy to find, retrieve and apply.
