Progent provides nationwide remote phone support and troubleshooting services for companies that run Apple Mac OS X environments or whose information systems feature a combination of Apple Mac OS X and Microsoft technology. Remote network consulting provides optimum return for your IT dollar by extending client efficiency and limiting the hours billed for computer repair services. Advanced remote support utilities and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM qualified security professionals to assist you with the most challenging system issues.


Additional Topics of Interest

Microsoft Operations Manager Computer Consulting
Microsoft Gold Certified Partner Consultants in Sacramento

Progent’s Microsoft certified consultants provide small and medium-size businesses experienced support services for Microsoft Operations Manager (MOM 2005) and MOM 2000. MOM 2005 delivers open and expandable high-end system management by providing comprehensive event management, 24x7 monitoring and threshold alarms, recording and tendency analysis, and network and application-specific intelligence and routines to increase the manageability of Windows Server System networks. Through internal application intelligence, Microsoft Operations Manager 2005 helps you identify your IT health issues before they grow into crises, improve the efficiency of your IT operations through actionable best practices, and support your IT operations and senior management by sharing key service level and capacity data. Progent’s MOM consulting experts have extensive hands-on experience with MOM 2000 and MOM 2005 and can help your company install and configure MOM in order to maximize the reliability and efficiency of your information network.

ISA 2004 Firewall Computer Consulting
Palo Alto, California Microsoft ISA Server Outsourcing

Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without limiting your productivity.

NextWeb Internet Provider
Biggest Internet Service Provider for Broadwing Communications Los Altos

Progent offers a variety of data transport packages from leading carriers including AT&T, Speakeasy, and New Edge Networks. Data communications technologies available through Progent include Dial-up, DSL, Frame Relay, Full or Fractional T1, ATM, DS3, plus fixed and moving wireless. Progent can support you with all facets of designing and implementing a sensible data communications system that maximizes the business value of your IT network. Progent can also provide support services covering areas from system troubleshooting to comprehensive IT outsourcing so that your data communications strategy can meet your goals.

Disaster Recovery Architecture Onsite Technical Support
On-site Technical Support San Francisco

Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT system disaster. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, non-stop system architecture that takes into account availability issues covering a broad range of infrastructure technologies and processes.

Technical Support Services for Symantec Security
Security Audits in SF Bay Area

Progent's Symantec experts can assist you to maintain older versions of Symantec Firewall and VPN appliances including the Raptor and VelociRaptor family or show you how to upgrade to more recent technology from Symantec or other suppliers. Progent can also enable you to create and implement a complete security strategy that can incorporate Firewall/VPN appliances and software, outsourced security and network defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security expertise.

Check Point FireWall Evaluation
Testing for Check Point ZoneAlarm Redwood City, California

Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall software and hardware based on Check Point Software's security platform to offer an affordable and effective security defense for your information network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point NGX VPN with protection products from other suppliers and offer a single stop for continuing network support, maintenance, training, and design expertise.

Information Technology Consulting for Juniper IPSec VPN
Consulting Services

Progent's Juniper Networks experts can help you configure and manage Juniper Firewalls and Juniper IPSec VPN products and Juniper Security Manager utilities for Netscreen Firewalls. In addition to offering configuration services for Juniper Networks Firewalls and Juniper VPN products, Progent's CISSP certified security experts and CISM certified professionals can show you how to create a company-wide security plan and build protection into your business processes.

Microsoft Exchange 2003 On-site Technical Support
Information Technology Consulting in Emeryville, CA

Progent's Microsoft certified engineers can provide expert consulting for major implementations of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange Server rollouts or upgrades and can provide local technicians to help enterprises with installations of Exchange Server in the San Francisco Bay Area or any region served by Progent's consultants.

Train for QuarkXPress
Class for MOTU Digital Performer Walnut Creek

Progent's Mac consultants can promote the creative facets of Mac computing by providing help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

UNIX, Windows IT Consultant
Engineer in San Jose

If your office computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can show you how to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, superior throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, online network help and repair, on-site technical support, and help desk services.

Remote Branch Office Information Technology Consultant
Network Architecture Onsite and Remote Support

For enterprises with branches in Northern California or any area covered by Progent's consultants, Progent's Microsoft-qualified IT consulting experts and authorized Cisco network consultants can provide a variety of IT support services such as project management, SOX compliance, site relocations, corporate security, network architecture, on-site or remote branch office support, and technical support for collocation hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft certified consultants can help major corporations plan, integrate and support massive rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, Systems Management Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.


















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