Progent offers nationwide online technical support and troubleshooting services for businesses who run networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote network consulting provides optimum return for your information technology dollar by extending client efficiency and limiting the hours charged for network repair services. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA qualified security specialists to assist you with the most difficult network problems.


Additional Topics of Interest

ASA 5500-X Firewall with Firepower Support Services
CCIE Certified Firesight Consultant Services Yuba City, CA

Progentís Cisco-certified technology consultants provide professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Juniper Junos os Audit
Juniper Junos Network and Security Manager Firewall Setup Corpus Christi, Texas

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Technology Consulting for Online HelpDesk Call Center
Help Desk Software Selection and Deployment On-site Support Hialeah, Florida

The Help Desk Call Center service delivery structure adopted by Progent gives small organizations an effective alternative to reliance on freelance service individuals by offering broad technical knowledge shared by numerous support groups, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for handling the most complex problems, support consistency and reliability, quick follow through enforced by seasoned support administrators, a selection of convenient techniques for requesting service tasks, and excellent progress transparency made possible by ticket tracking and accessible through a web-based portal.

Spotlight and Outlook for Mac Support Services
Network Consultant for PST files and Outlook for Mac Milpitas

Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft qualified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit messages, examine the GAL, import addresses, synchronize calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.

Microsoft SQL Server Network Consulting
SQL Server Reporting Services Remote Consulting

Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

ransomware defense evaluation Engineer
recovery from ransomware Engineer

Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and aligns with your company's needs.

Microsoft Certified Technical Support Services for SCVMM 2012 Templates
SCVMM 2012 and VMware Online Troubleshooting

Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an older version of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you realize the highest possible return on investment.

Cisco and Microsoft Certified Expert 64-bit Computing Professional
64-bit Computing Specialist Albuquerque

Progentís Microsoft-certified consultants can help you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit computing, design an affordable upgrade strategy that minimizes operational interruptions, and deliver inexpensive, professional online support to aid your company to install 64-bit software and applications on your current hardware.

CISSP-ISSAP Security Architecture Professional
San Francisco Bay Area Consultant Services for Security Architecture

Progent's ISSAP certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and significant work with information security architecture. ISSAP consultants possess comprehensive knowledge of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.

Support Services for Microsoft Exchange 2016 Migration Planning
Exchange Server 2016 Upgrade Planning Network Consulting

Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).


















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