Mac OS X, Linux, Solaris Consulting Linux Consulting Help: Urgent Remote Technical Support for Linux
Progent offers nationwide urgent technical support and troubleshooting services for companies that run networks powered by versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for computer repair services. Sophisticated online support utilities and skilled technicians and engineers allow Progent to solve most network issues without wasting time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISA qualified security professionals to help with the toughest system issues.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your network.
Progent’s Microsoft certified consultants offer a range of consulting services for Great Plains. Microsoft Dynamics Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Great Plains 10.0, the most recent edition of Microsoft accounting software in the Great Plains Accounting line, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP 10.0 is easy to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand users and increase functionality in the future. Progent’s Great Plains Software support experts can show you how to deploy, configure and administer Microsoft Dynamics GP 10.0 and also earlier editions of Great Plains such as Great Plains 9.0 and Microsoft Great Plains 8.0.
Progent’s Cisco-certified network professionals offer wireless consulting support for Cisco wireless access point and wireless bridge products. Cisco supplies access points that have either solo 802.11g radios for up to 54 Mbps of throughput or dual-radio access points supporting both 802.11g and 802.11a for up to 108 Mbps of bandwidth. Progent’s Cisco wireless professionals can offer help for the whole line of Cisco 802.11g wireless access points and wireless bridges such as the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, plus any Cisco 802.11b Wireless Access Point device. The Cisco Aironet 1130AG Series and 1230AG Series access points are built to conserve current and future network architecture investments. The 802.11a radio handles data rates of up to 54 Mbps on 12 free 5 GHz channels to provide high bandwidth plus maximum scalability. The 802.11g radio allows throughput up to 54 Mbps in the 2.4 GHz band. When using an 802.11g radio, the access point may be configured to support only 802.11g users for high-bandwidth scenarios, or, for added investment protection, it may be configured to support both 802.11g and legacy 802.11b devices.
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports sent by every staff member to every customer. The practice of detailing and archiving service activity results in more effective service and avoids a variety of typical problems such as when a support customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Progent’s IT outsourcing services offer economical network consulting for medium-size companies. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT support expenses to grow in a more moderate and manageable manner than is feasible by amassing a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system architecture for your vital Windows-powered business software including Office XP, Microsoft Office 2003, and Office 2000.
With virtual servers, companies can run many virtual machines on one physical server. Virtualization technology enables companies to enjoy all the benefits of server isolation, but without the expense associated with buying additional server hardware. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can help you with all areas of server virtualization and management to enable your company to contain expenses and conserve time.
MS Live Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution featuring enhanced security, transparent compatibility with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection with this easy-to-administer, highly available IM platform. Successful deployments of Live Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the advantages of Live Communications Server throughout your entire organization.
Progent can supply companies in the San Francisco Bay Area and select locations nationwide with an MS Excel consultant who can help you design powerful Excel applications or offer individual coaching in the latest capabilities of MS Excel 2007. Progent's certified consultants can help your business plan and maintain a secure, robust information system foundation to run your Microsoft Excel applications.
Progent’s Cisco-qualified technology consultants can provide help for Cisco routers that includes configuration and maintenance services plus expert Cisco IOS software consulting. Progent's services for Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Cisco routers for small to mid-size organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series safely connects small offices and remote telecommuters to the Internet or to the company network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are designed to provide a cost-effective, integrated e-business platform for small and medium-sized businesses. They deliver versatility and ease of management to handle complicated e-business demands, such as multiservice data/voice/video/fax integration, high-performance broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a family of modular multiservice access routers for remote offices, offering versatile local area network and wide area network configurations, multiple security settings, and an array of high speed processors. The Cisco 3700 Router Series is a family of modular, multiservice connection platforms for medium and large-sized offices. With more than 70 available interface components, the Cisco 3700 family provides the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Cisco's security and remote access products for small companies provide a full range of manageable security products to help safeguard your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet wireless products, and other Cisco security solutions that fit best with your company objectives.
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent’s high availability interoffice connectivity and 24x7 system connection consultants can help small businesses create non-stop Interoffice connectivity via redundant networks featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable 24x7 interoffice networking.
